PatientssoldarrangedDMENHrefusedtheir ownresidentLOCdenied byinsurance Arrangingtransportationto pick up apatients’wheelchairFind a NHthatallowsSmokingAsked“What is alife vest” Had Allthree SNFchoicesdeclined Callingmanagersto “tattle onthemselves”requestedOreo fantasyfor monthlybirthdaysForgot tosendhandoffreportSWConsult:pt residesin vehicle Doctors’placesdischargeorders after4pmGettingcalled thewrong nameby a doctorMade referralsbased on thequality ofsnacks the repbrings… JKPt appealtheirdischargeat 5pmPatientbringing (non-dog) therapyanimal withthemDoctors’orderspendedArrangingan unfundeddialysischairThe short andunreliableVOCERAbattery diedwithin an hour“Is thispatient acandidatefor South?” Having toplacehusband andwife at thesame timeA patientreadmits 3times inone monthGot firedby apatientHad to helpa pt find theircar in theparking lotPatientssoldarrangedDMENHrefusedtheir ownresidentLOCdenied byinsurance Arrangingtransportationto pick up apatients’wheelchairFind a NHthatallowsSmokingAsked“What is alife vest” Had Allthree SNFchoicesdeclined Callingmanagersto “tattle onthemselves”requestedOreo fantasyfor monthlybirthdaysForgot tosendhandoffreportSWConsult:pt residesin vehicle Doctors’placesdischargeorders after4pmGettingcalled thewrong nameby a doctorMade referralsbased on thequality ofsnacks the repbrings… JKPt appealtheirdischargeat 5pmPatientbringing (non-dog) therapyanimal withthemDoctors’orderspendedArrangingan unfundeddialysischairThe short andunreliableVOCERAbattery diedwithin an hour“Is thispatient acandidatefor South?” Having toplacehusband andwife at thesame timeA patientreadmits 3times inone monthGot firedby apatientHad to helpa pt find theircar in theparking lot

Case Management Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patients sold arranged DME
  2. NH refused their own resident
  3. LOC denied by insurance
  4. Arranging transportation to pick up a patients’ wheelchair
  5. Find a NH that allows Smoking
  6. Asked “What is a life vest”
  7. Had All three SNF choices declined
  8. Calling managers to “tattle on themselves”
  9. requested Oreo fantasy for monthly birthdays
  10. Forgot to send handoff report
  11. SW Consult: pt resides in vehicle
  12. Doctors’ places discharge orders after 4pm
  13. Getting called the wrong name by a doctor
  14. Made referrals based on the quality of snacks the rep brings… JK
  15. Pt appeal their discharge at 5pm
  16. Patient bringing (non-dog) therapy animal with them
  17. Doctors’ orders pended
  18. Arranging an unfunded dialysis chair
  19. The short and unreliable VOCERA battery died within an hour
  20. “Is this patient a candidate for South?”
  21. Having to place husband and wife at the same time
  22. A patient readmits 3 times in one month
  23. Got fired by a patient
  24. Had to help a pt find their car in the parking lot