Callingmanagersto “tattle onthemselves”Forgot tosendhandoffreport  Made referralsbased on thequality ofsnacks the repbrings… JK  Patient bringing(non-dog)therapy animalwith them PatientssoldarrangedDME Got firedby apatient  A patientreadmits 3times in onemonth Had Allthree SNFchoicesdeclined “Is this patient acandidate forSouth?”   Gettingcalled thewrong nameby a doctorArrangingan unfundeddialysischairHad to helpa pt find theircar in theparking lot Got firedby apatient The short andunreliableVOCERAbattery diedwithin an hourrequestedOreo fantasyfor monthlybirthdaysAsked“What is alife vest” Having toplace husbandand wife at thesame time Find a NHthatallowsSmokingDoctors’placesdischargeorders after4pmArrangingtransportationto pick up apatients’wheelchairLOCdenied byinsurance SWConsult:pt residesin vehicle NH refusedtheir ownresident Pt appealtheirdischargeat 5pmCallingmanagersto “tattle onthemselves”Forgot tosendhandoffreport  Made referralsbased on thequality ofsnacks the repbrings… JK  Patient bringing(non-dog)therapy animalwith them PatientssoldarrangedDME Got firedby apatient  A patientreadmits 3times in onemonth Had Allthree SNFchoicesdeclined “Is this patient acandidate forSouth?”   Gettingcalled thewrong nameby a doctorArrangingan unfundeddialysischairHad to helpa pt find theircar in theparking lot Got firedby apatient The short andunreliableVOCERAbattery diedwithin an hourrequestedOreo fantasyfor monthlybirthdaysAsked“What is alife vest” Having toplace husbandand wife at thesame time Find a NHthatallowsSmokingDoctors’placesdischargeorders after4pmArrangingtransportationto pick up apatients’wheelchairLOCdenied byinsurance SWConsult:pt residesin vehicle NH refusedtheir ownresident Pt appealtheirdischargeat 5pm

Case Management Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calling managers to “tattle on themselves”
  2. Forgot to send handoff report
  3. Made referrals based on the quality of snacks the rep brings… JK
  4. Patient bringing (non-dog) therapy animal with them
  5. Patients sold arranged DME
  6. Got fired by a patient
  7. A patient readmits 3 times in one month
  8. Had All three SNF choices declined
  9. “Is this patient a candidate for South?”
  10. Getting called the wrong name by a doctor
  11. Arranging an unfunded dialysis chair
  12. Had to help a pt find their car in the parking lot
  13. Got fired by a patient
  14. The short and unreliable VOCERA battery died within an hour
  15. requested Oreo fantasy for monthly birthdays
  16. Asked “What is a life vest”
  17. Having to place husband and wife at the same time
  18. Find a NH that allows Smoking
  19. Doctors’ places discharge orders after 4pm
  20. Arranging transportation to pick up a patients’ wheelchair
  21. LOC denied by insurance
  22. SW Consult: pt resides in vehicle
  23. NH refused their own resident
  24. Pt appeal their discharge at 5pm