(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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20 Accepted Calls
Host an upskilling session
65 Tickets Triaged
12 Positive CSAT Reviews
1 Team Suggestion Submission
4 Shoutouts given or received in Shoutouts channel
8 Positive CSAT Reviews
60 Tickets Triaged
Become a SME in a topic (4 on skills matrix)
110 Ticket Solves
30 Accepted Calls
55 Tickets Triaged
Use SLO macro 5 times
25 Accepted Calls
90 Ticket Solves
10 Positive CSAT Reviews
50 Tickets Triaged
2 Recommendations to Enhancing KB
120 Ticket Solves
90% CSAT in the month
90% CSAT in the month
90% CSAT in the month
100 Ticket Solves
3 Shoutouts given or received in Shoutouts channel
