(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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30 Accepted Calls
65 Tickets Triaged
1 Team Suggestion Submission
Host an upskilling session
90% CSAT in the month
90 Ticket Solves
20 Accepted Calls
2 Recommendations to Enhancing KB
55 Tickets Triaged
60 Tickets Triaged
10 Positive CSAT Reviews
100 Ticket Solves
Become a SME in a topic (4 on skills matrix)
8 Positive CSAT Reviews
25 Accepted Calls
Use SLO macro 5 times
12 Positive CSAT Reviews
4 Shoutouts given or received in Shoutouts channel
3 Shoutouts given or received in Shoutouts channel
