(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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4 Shoutouts given or received in Shoutouts channel
1 Team Suggestion Submission
90% CSAT in the month
65 Tickets Triaged
Host an upskilling session
25 Accepted Calls
90 Ticket Solves
Become a SME in a topic (4 on skills matrix)
90% CSAT in the month
60 Tickets Triaged
100 Ticket Solves
55 Tickets Triaged
Use SLO macro 5 times
2 Recommendations to Enhancing KB
120 Ticket Solves
90% CSAT in the month
20 Accepted Calls
10 Positive CSAT Reviews
8 Positive CSAT Reviews
3 Shoutouts given or received in Shoutouts channel
