(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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65 Tickets Triaged
100 Ticket Solves
12 Positive CSAT Reviews
60 Tickets Triaged
8 Positive CSAT Reviews
120 Ticket Solves
Use SLO macro 5 times
90% CSAT in the month
25 Accepted Calls
90% CSAT in the month
110 Ticket Solves
2 Recommendations to Enhancing KB
4 Shoutouts given or received in Shoutouts channel
30 Accepted Calls
90% CSAT in the month
Become a SME in a topic (4 on skills matrix)
Host an upskilling session
55 Tickets Triaged
10 Positive CSAT Reviews
3 Shoutouts given or received in Shoutouts channel
