(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
1 Team Suggestion Submission
30 Accepted Calls
Use SLO macro 5 times
110 Ticket Solves
90% CSAT in the month
12 Positive CSAT Reviews
60 Tickets Triaged
25 Accepted Calls
Become a SME in a topic (4 on skills matrix)
10 Positive CSAT Reviews
8 Positive CSAT Reviews
100 Ticket Solves
3 Shoutouts given or received in Shoutouts channel
65 Tickets Triaged
90% CSAT in the month
20 Accepted Calls
55 Tickets Triaged
90% CSAT in the month
2 Recommendations to Enhancing KB
90 Ticket Solves
4 Shoutouts given or received in Shoutouts channel
