(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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10 Positive CSAT Reviews
90 Ticket Solves
Host an upskilling session
90% CSAT in the month
Become a SME in a topic (4 on skills matrix)
65 Tickets Triaged
90% CSAT in the month
3 Shoutouts given or received in Shoutouts channel
8 Positive CSAT Reviews
110 Ticket Solves
50 Tickets Triaged
20 Accepted Calls
90% CSAT in the month
100 Ticket Solves
25 Accepted Calls
1 Team Suggestion Submission
120 Ticket Solves
2 Recommendations to Enhancing KB
4 Shoutouts given or received in Shoutouts channel
