(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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110 Ticket Solves
100 Ticket Solves
10 Positive CSAT Reviews
1 Team Suggestion Submission
8 Positive CSAT Reviews
90% CSAT in the month
12 Positive CSAT Reviews
2 Recommendations to Enhancing KB
60 Tickets Triaged
90% CSAT in the month
90% CSAT in the month
Use SLO macro 5 times
Become a SME in a topic (4 on skills matrix)
65 Tickets Triaged
3 Shoutouts given or received in Shoutouts channel
20 Accepted Calls
120 Ticket Solves
25 Accepted Calls
Host an upskilling session
90 Ticket Solves
4 Shoutouts given or received in Shoutouts channel
