(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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8 Positive CSAT Reviews
Become a SME in a topic (4 on skills matrix)
90% CSAT in the month
90% CSAT in the month
10 Positive CSAT Reviews
120 Ticket Solves
100 Ticket Solves
25 Accepted Calls
1 Team Suggestion Submission
Host an upskilling session
90 Ticket Solves
4 Shoutouts given or received in Shoutouts channel
65 Tickets Triaged
90% CSAT in the month
Use SLO macro 5 times
50 Tickets Triaged
20 Accepted Calls
55 Tickets Triaged
110 Ticket Solves
2 Recommendations to Enhancing KB
12 Positive CSAT Reviews
60 Tickets Triaged
3 Shoutouts given or received in Shoutouts channel
