Warm Renewal Note My Sent 72 Medical TRUE Tier Technical Teams Group Chat Historical Visit Direct Transfer Duties As Assigned @ 15 min cmop event log Reserved 0-49 Jabber FALSE clinical hold citc rx/controlled substance Site- Requested Cancel TRUE 11 72 notes/records Symptoms Cover Sheet outpatient Active Rx/At leas 1 refill 14 Delayed/Lost FULL NAME/FULL SOCIAL/ADDRESS/DOB TRN/SSN ON CMOP/^AL FOR LOCAL MAIL Cisco Pharmacy Name/Address/phone number/medication name/quantity/daysupply requested 2 minutes without Wrap Up 7 Report Consult Address Non- Controlled Full name, social/last four, valid phone number & Agent Login Trainer/Lead/Supervisor FALSE Talk Time TRUE TRUE Removing titration, removing clinical hold, resetting a prescription, a pill cutter CONTROLLED SUBSTANCE/MENTAL HEALTH clinic/pact team Restart your computer FALSE PC/Application Failure Handle Time Consult Urgent Care FALSE LPN Location VA HEALTH CONNECT/VISN23 HEALTH CONNECT/YOUR NAME/YOUR POSITION RN Q&A Warm Renewal Note My Sent 72 Medical TRUE Tier Technical Teams Group Chat Historical Visit Direct Transfer Duties As Assigned @ 15 min cmop event log Reserved 0-49 Jabber FALSE clinical hold citc rx/controlled substance Site- Requested Cancel TRUE 11 72 notes/records Symptoms Cover Sheet outpatient Active Rx/At leas 1 refill 14 Delayed/Lost FULL NAME/FULL SOCIAL/ADDRESS/DOB TRN/SSN ON CMOP/^AL FOR LOCAL MAIL Cisco Pharmacy Name/Address/phone number/medication name/quantity/daysupply requested 2 minutes without Wrap Up 7 Report Consult Address Non- Controlled Full name, social/last four, valid phone number & Agent Login Trainer/Lead/Supervisor FALSE Talk Time TRUE TRUE Removing titration, removing clinical hold, resetting a prescription, a pill cutter CONTROLLED SUBSTANCE/MENTAL HEALTH clinic/pact team Restart your computer FALSE PC/Application Failure Handle Time Consult Urgent Care FALSE LPN Location VA HEALTH CONNECT/VISN23 HEALTH CONNECT/YOUR NAME/YOUR POSITION RN Q&A
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Warm
Renewal Note
My Sent
72
Medical
TRUE
Tier Technical Teams Group Chat
Historical Visit
Direct Transfer
Duties As Assigned
@
15 min
cmop event log
Reserved
0-49
Jabber
FALSE
clinical hold
citc rx/controlled substance
Site-Requested Cancel
TRUE
11
72
notes/records
Symptoms
Cover Sheet
outpatient
Active Rx/At leas 1 refill
14
Delayed/Lost
FULL NAME/FULL SOCIAL/ADDRESS/DOB
TRN/SSN ON CMOP/^AL FOR LOCAL MAIL
Cisco
Pharmacy Name/Address/phone number/medication name/quantity/daysupply requested
2 minutes
without
Wrap Up
7
Report
Consult
Address
Non-Controlled
Full name, social/last four, valid phone number
&
Agent Login
Trainer/Lead/Supervisor
FALSE
Talk Time
TRUE
TRUE
Removing titration, removing clinical hold, resetting a prescription, a pill cutter
CONTROLLED SUBSTANCE/MENTAL HEALTH
clinic/pact team
Restart your computer
FALSE
PC/Application Failure
Handle Time
Consult
Urgent Care
FALSE
LPN
Location
VA HEALTH CONNECT/VISN23 HEALTH CONNECT/YOUR NAME/YOUR POSITION
RN
Q&A