" A representative will be with you shortly" Hold mentions social media contacts Transferred 2 times Over 30 minutes to reach a live person Automated menu loops Cannot find information on file Contact information required multiple times No hold music Transferred back to the same department Over 3 hours to resolve concern Concern resolved within 1 hour Transferred 3+ times Disconnected while on hold Audio connection not clear Slow, (possibly melodic) hold music Over 2 hours to resolve concern Transferred 1 time Upbeat hold music Over 4 hours to resolve concern Person hangs up call instead of answering Over 45 minutes to reach a live person Hold prompts you to give a callback number Over 1 hour on the phone Hold music has reminders for online help section " A representative will be with you shortly" Hold mentions social media contacts Transferred 2 times Over 30 minutes to reach a live person Automated menu loops Cannot find information on file Contact information required multiple times No hold music Transferred back to the same department Over 3 hours to resolve concern Concern resolved within 1 hour Transferred 3+ times Disconnected while on hold Audio connection not clear Slow, (possibly melodic) hold music Over 2 hours to resolve concern Transferred 1 time Upbeat hold music Over 4 hours to resolve concern Person hangs up call instead of answering Over 45 minutes to reach a live person Hold prompts you to give a callback number Over 1 hour on the phone Hold music has reminders for online help section
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
" A representative will be with you shortly"
Hold mentions social media contacts
Transferred 2 times
Over 30 minutes to reach a live person
Automated menu loops
Cannot find information on file
Contact information required multiple times
No hold music
Transferred back to the same department
Over 3 hours to resolve concern
Concern resolved within 1 hour
Transferred 3+ times
Disconnected while on hold
Audio connection not clear
Slow, (possibly melodic) hold music
Over 2 hours to resolve concern
Transferred 1 time
Upbeat hold music
Over 4 hours to resolve concern
Person hangs up call instead of answering
Over 45 minutes to reach a live person
Hold prompts you to give a callback number
Over 1 hour on the phone
Hold music has reminders for online help section