Clientknockingon/trying toopen doorbefore openingNew patient,late toappointment,no recordsClient comesto you butRx not readyyetCat inacarrierClientrequestsmedsstraightawayStaffmemberhas brainmeltedExtra petbrought forappointmentClientupsetaboutanythingYou gotthe timewasterclientSomeonecalls forsame dayappointmentnoshowAnimalloose nolead/cageA petleaves asurprise onthe floorClientdoesn'tanswertheir phoneClient askswhere therestroom isAnotherclinic issending yousomethingYou areasked,"Have y'allbeen busy?"The "justneeds to talkto doctor for5 min" clientI saw ongooglethat.... Clientcomplainsabout thepriceAllreceptionistsare busy andsomeone is inthe receptionClientcomes into buyfoodEmergencywork-inisn't anemergencySomeonehangs upon you onthe phoneClientknockingon/trying toopen doorbefore openingNew patient,late toappointment,no recordsClient comesto you butRx not readyyetCat inacarrierClientrequestsmedsstraightawayStaffmemberhas brainmeltedExtra petbrought forappointmentClientupsetaboutanythingYou gotthe timewasterclientSomeonecalls forsame dayappointmentnoshowAnimalloose nolead/cageA petleaves asurprise onthe floorClientdoesn'tanswertheir phoneClient askswhere therestroom isAnotherclinic issending yousomethingYou areasked,"Have y'allbeen busy?"The "justneeds to talkto doctor for5 min" clientI saw ongooglethat.... Clientcomplainsabout thepriceAllreceptionistsare busy andsomeone is inthe receptionClientcomes into buyfoodEmergencywork-inisn't anemergencySomeonehangs upon you onthe phone

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client knocking on/trying to open door before opening
  2. New patient, late to appointment, no records
  3. Client comes to you but Rx not ready yet
  4. Cat in a carrier
  5. Client requests meds straight away
  6. Staff member has brain melted
  7. Extra pet brought for appointment
  8. Client upset about anything
  9. You got the time waster client
  10. Someone calls for same day appointment
  11. no show
  12. Animal loose no lead/cage
  13. A pet leaves a surprise on the floor
  14. Client doesn't answer their phone
  15. Client asks where the restroom is
  16. Another clinic is sending you something
  17. You are asked, "Have y'all been busy?"
  18. The "just needs to talk to doctor for 5 min" client
  19. I saw on google that....
  20. Client complains about the price
  21. All receptionists are busy and someone is in the reception
  22. Client comes in to buy food
  23. Emergency work-in isn't an emergency
  24. Someone hangs up on you on the phone