Introducedyourself“I would loveto be yourpersonalbanker”Explained/showedvalueComplimentedcustomerIntroducedyourselfMore thanatransactionUsedcustomersname 2xShowedyourshoesThankedcustomer forchoosingUS BankShookcustomershandGreetedcustomer atentrance/wherethey’re atExplained/showedvalueWorenamebadgeThankedcustomer forchoosingUS BankGave outmore thanone cardfor referralsUsedcustomersname 2xMore thanatransactionPleasedto helpSmiledShowedyourshoesGreetedcustomer atentrance/wherethey’re atThankedcustomerforpatienceSmiledIntroducedyourselfHandedcustomeryour cardMore thanatransactionUsedcustomersname 2xThankedcustomerforpatienceComplimentedcustomerIntroducedyourself“I would loveto be yourpersonalbanker”Explained/showedvalueComplimentedcustomerIntroducedyourselfMore thanatransactionUsedcustomersname 2xShowedyourshoesThankedcustomer forchoosingUS BankShookcustomershandGreetedcustomer atentrance/wherethey’re atExplained/showedvalueWorenamebadgeThankedcustomer forchoosingUS BankGave outmore thanone cardfor referralsUsedcustomersname 2xMore thanatransactionPleasedto helpSmiledShowedyourshoesGreetedcustomer atentrance/wherethey’re atThankedcustomerforpatienceSmiledIntroducedyourselfHandedcustomeryour cardMore thanatransactionUsedcustomersname 2xThankedcustomerforpatienceComplimentedcustomer

Customer Experience Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
N
4
N
5
G
6
B
7
B
8
B
9
O
10
B
11
N
12
G
13
G
14
I
15
I
16
O
17
O
18
I
19
O
20
N
21
N
22
I
23
B
24
G
25
O
26
I
27
G
28
O
29
B
  1. I-Introduced yourself
  2. G-“I would love to be your personal banker”
  3. N-Explained/showed value
  4. N-Complimented customer
  5. G-Introduced yourself
  6. B-More than a transaction
  7. B-Used customers name 2x
  8. B-Showed your shoes
  9. O-Thanked customer for choosing US Bank
  10. B-Shook customers hand
  11. N-Greeted customer at entrance/where they’re at
  12. G-Explained/showed value
  13. G-Wore name badge
  14. I-Thanked customer for choosing US Bank
  15. I-Gave out more than one card for referrals
  16. O-Used customers name 2x
  17. O-More than a transaction
  18. I-Pleased to help
  19. O-Smiled
  20. N-Showed your shoes
  21. N-Greeted customer at entrance/where they’re at
  22. I-Thanked customer for patience
  23. B-Smiled
  24. G-Introduced yourself
  25. O-Handed customer your card
  26. I-More than a transaction
  27. G-Used customers name 2x
  28. O-Thanked customer for patience
  29. B-Complimented customer