Greetedcustomer atentrance/wherethey’re atShowedyourshoesThankedcustomerforpatienceMore thanatransactionSmiledExplained/showedvalueGreetedcustomer atentrance/wherethey’re atMore thanatransaction“I would loveto be yourpersonalbanker”ShowedyourshoesSmiledMore thanatransactionWorenamebadgeUsedcustomersname 2xComplimentedcustomerThankedcustomer forchoosingUS BankIntroducedyourselfShookcustomershandPleasedto helpIntroducedyourselfUsedcustomersname 2xThankedcustomerforpatienceHandedcustomeryour cardIntroducedyourselfUsedcustomersname 2xComplimentedcustomerGave outmore thanone cardfor referralsThankedcustomer forchoosingUS BankExplained/showedvalueGreetedcustomer atentrance/wherethey’re atShowedyourshoesThankedcustomerforpatienceMore thanatransactionSmiledExplained/showedvalueGreetedcustomer atentrance/wherethey’re atMore thanatransaction“I would loveto be yourpersonalbanker”ShowedyourshoesSmiledMore thanatransactionWorenamebadgeUsedcustomersname 2xComplimentedcustomerThankedcustomer forchoosingUS BankIntroducedyourselfShookcustomershandPleasedto helpIntroducedyourselfUsedcustomersname 2xThankedcustomerforpatienceHandedcustomeryour cardIntroducedyourselfUsedcustomersname 2xComplimentedcustomerGave outmore thanone cardfor referralsThankedcustomer forchoosingUS BankExplained/showedvalue

Customer Experience Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
B
3
O
4
O
5
O
6
G
7
N
8
B
9
G
10
N
11
B
12
I
13
G
14
O
15
N
16
O
17
G
18
B
19
I
20
G
21
B
22
I
23
O
24
I
25
G
26
B
27
I
28
I
29
N
  1. N-Greeted customer at entrance/where they’re at
  2. B-Showed your shoes
  3. O-Thanked customer for patience
  4. O-More than a transaction
  5. O-Smiled
  6. G-Explained/showed value
  7. N-Greeted customer at entrance/where they’re at
  8. B-More than a transaction
  9. G-“I would love to be your personal banker”
  10. N-Showed your shoes
  11. B-Smiled
  12. I-More than a transaction
  13. G-Wore name badge
  14. O-Used customers name 2x
  15. N-Complimented customer
  16. O-Thanked customer for choosing US Bank
  17. G-Introduced yourself
  18. B-Shook customers hand
  19. I-Pleased to help
  20. G-Introduced yourself
  21. B-Used customers name 2x
  22. I-Thanked customer for patience
  23. O-Handed customer your card
  24. I-Introduced yourself
  25. G-Used customers name 2x
  26. B-Complimented customer
  27. I-Gave out more than one card for referrals
  28. I-Thanked customer for choosing US Bank
  29. N-Explained/showed value