Usedcustomersname 2xGreetedcustomer atentrance/wherethey’re atMore thanatransactionHandedcustomeryour cardMore thanatransactionUsedcustomersname 2xMore thanatransactionSmiledShowedyourshoesExplained/showedvalueUsedcustomersname 2xExplained/showedvalueComplimentedcustomerIntroducedyourselfComplimentedcustomerSmiledThankedcustomer forchoosingUS BankIntroducedyourselfShowedyourshoesThankedcustomerforpatienceShookcustomershandIntroducedyourselfPleasedto helpGreetedcustomer atentrance/wherethey’re atWorenamebadge“I would loveto be yourpersonalbanker”Gave outmore thanone cardfor referralsThankedcustomerforpatienceThankedcustomer forchoosingUS BankUsedcustomersname 2xGreetedcustomer atentrance/wherethey’re atMore thanatransactionHandedcustomeryour cardMore thanatransactionUsedcustomersname 2xMore thanatransactionSmiledShowedyourshoesExplained/showedvalueUsedcustomersname 2xExplained/showedvalueComplimentedcustomerIntroducedyourselfComplimentedcustomerSmiledThankedcustomer forchoosingUS BankIntroducedyourselfShowedyourshoesThankedcustomerforpatienceShookcustomershandIntroducedyourselfPleasedto helpGreetedcustomer atentrance/wherethey’re atWorenamebadge“I would loveto be yourpersonalbanker”Gave outmore thanone cardfor referralsThankedcustomerforpatienceThankedcustomer forchoosingUS Bank

Customer Experience Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
N
3
B
4
O
5
O
6
G
7
I
8
B
9
B
10
G
11
O
12
N
13
N
14
I
15
B
16
O
17
O
18
G
19
N
20
I
21
B
22
G
23
I
24
N
25
G
26
G
27
I
28
O
29
I
  1. B-Used customers name 2x
  2. N-Greeted customer at entrance/where they’re at
  3. B-More than a transaction
  4. O-Handed customer your card
  5. O-More than a transaction
  6. G-Used customers name 2x
  7. I-More than a transaction
  8. B-Smiled
  9. B-Showed your shoes
  10. G-Explained/showed value
  11. O-Used customers name 2x
  12. N-Explained/showed value
  13. N-Complimented customer
  14. I-Introduced yourself
  15. B-Complimented customer
  16. O-Smiled
  17. O-Thanked customer for choosing US Bank
  18. G-Introduced yourself
  19. N-Showed your shoes
  20. I-Thanked customer for patience
  21. B-Shook customers hand
  22. G-Introduced yourself
  23. I-Pleased to help
  24. N-Greeted customer at entrance/where they’re at
  25. G-Wore name badge
  26. G-“I would love to be your personal banker”
  27. I-Gave out more than one card for referrals
  28. O-Thanked customer for patience
  29. I-Thanked customer for choosing US Bank