ThankedcustomerforpatienceShowedyourshoesUsedcustomersname 2xIntroducedyourselfMore thanatransactionGave outmore thanone cardfor referralsThankedcustomer forchoosingUS BankWorenamebadgeExplained/showedvalueThankedcustomerforpatienceExplained/showedvalueMore thanatransactionShowedyourshoesPleasedto helpMore thanatransactionUsedcustomersname 2xSmiledSmiledUsedcustomersname 2xHandedcustomeryour cardComplimentedcustomerShookcustomershandThankedcustomer forchoosingUS BankIntroducedyourselfComplimentedcustomerGreetedcustomer atentrance/wherethey’re atGreetedcustomer atentrance/wherethey’re at“I would loveto be yourpersonalbanker”IntroducedyourselfThankedcustomerforpatienceShowedyourshoesUsedcustomersname 2xIntroducedyourselfMore thanatransactionGave outmore thanone cardfor referralsThankedcustomer forchoosingUS BankWorenamebadgeExplained/showedvalueThankedcustomerforpatienceExplained/showedvalueMore thanatransactionShowedyourshoesPleasedto helpMore thanatransactionUsedcustomersname 2xSmiledSmiledUsedcustomersname 2xHandedcustomeryour cardComplimentedcustomerShookcustomershandThankedcustomer forchoosingUS BankIntroducedyourselfComplimentedcustomerGreetedcustomer atentrance/wherethey’re atGreetedcustomer atentrance/wherethey’re at“I would loveto be yourpersonalbanker”Introducedyourself

Customer Experience Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
B
4
G
5
O
6
I
7
I
8
G
9
G
10
O
11
N
12
I
13
N
14
I
15
B
16
G
17
B
18
O
19
O
20
O
21
B
22
B
23
O
24
I
25
N
26
N
27
N
28
G
29
G
  1. I-Thanked customer for patience
  2. B-Showed your shoes
  3. B-Used customers name 2x
  4. G-Introduced yourself
  5. O-More than a transaction
  6. I-Gave out more than one card for referrals
  7. I-Thanked customer for choosing US Bank
  8. G-Wore name badge
  9. G-Explained/showed value
  10. O-Thanked customer for patience
  11. N-Explained/showed value
  12. I-More than a transaction
  13. N-Showed your shoes
  14. I-Pleased to help
  15. B-More than a transaction
  16. G-Used customers name 2x
  17. B-Smiled
  18. O-Smiled
  19. O-Used customers name 2x
  20. O-Handed customer your card
  21. B-Complimented customer
  22. B-Shook customers hand
  23. O-Thanked customer for choosing US Bank
  24. I-Introduced yourself
  25. N-Complimented customer
  26. N-Greeted customer at entrance/where they’re at
  27. N-Greeted customer at entrance/where they’re at
  28. G-“I would love to be your personal banker”
  29. G-Introduced yourself