ThankedcustomerforpatienceSmiledGreetedcustomer atentrance/wherethey’re atExplained/showedvalueIntroducedyourselfPleasedto helpExplained/showedvalueIntroducedyourselfMore thanatransactionComplimentedcustomerHandedcustomeryour cardGave outmore thanone cardfor referralsUsedcustomersname 2x“I would loveto be yourpersonalbanker”Usedcustomersname 2xShookcustomershandGreetedcustomer atentrance/wherethey’re atWorenamebadgeUsedcustomersname 2xThankedcustomer forchoosingUS BankMore thanatransactionThankedcustomer forchoosingUS BankIntroducedyourselfMore thanatransactionShowedyourshoesSmiledThankedcustomerforpatienceShowedyourshoesComplimentedcustomerThankedcustomerforpatienceSmiledGreetedcustomer atentrance/wherethey’re atExplained/showedvalueIntroducedyourselfPleasedto helpExplained/showedvalueIntroducedyourselfMore thanatransactionComplimentedcustomerHandedcustomeryour cardGave outmore thanone cardfor referralsUsedcustomersname 2x“I would loveto be yourpersonalbanker”Usedcustomersname 2xShookcustomershandGreetedcustomer atentrance/wherethey’re atWorenamebadgeUsedcustomersname 2xThankedcustomer forchoosingUS BankMore thanatransactionThankedcustomer forchoosingUS BankIntroducedyourselfMore thanatransactionShowedyourshoesSmiledThankedcustomerforpatienceShowedyourshoesComplimentedcustomer

Customer Experience Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
N
4
G
5
I
6
I
7
N
8
G
9
B
10
B
11
O
12
I
13
B
14
G
15
O
16
B
17
N
18
G
19
G
20
I
21
O
22
O
23
G
24
I
25
N
26
O
27
I
28
B
29
N
  1. O-Thanked customer for patience
  2. B-Smiled
  3. N-Greeted customer at entrance/where they’re at
  4. G-Explained/showed value
  5. I-Introduced yourself
  6. I-Pleased to help
  7. N-Explained/showed value
  8. G-Introduced yourself
  9. B-More than a transaction
  10. B-Complimented customer
  11. O-Handed customer your card
  12. I-Gave out more than one card for referrals
  13. B-Used customers name 2x
  14. G-“I would love to be your personal banker”
  15. O-Used customers name 2x
  16. B-Shook customers hand
  17. N-Greeted customer at entrance/where they’re at
  18. G-Wore name badge
  19. G-Used customers name 2x
  20. I-Thanked customer for choosing US Bank
  21. O-More than a transaction
  22. O-Thanked customer for choosing US Bank
  23. G-Introduced yourself
  24. I-More than a transaction
  25. N-Showed your shoes
  26. O-Smiled
  27. I-Thanked customer for patience
  28. B-Showed your shoes
  29. N-Complimented customer