Ownercomes tointo buyfoodSchedulerecheck/nextboosterappointmentat check outSarahDanceParty of 1"Lauren!"Schedule3 or morepet roomOwner calls tocancelappointmentwithin 30 minutesof their scheduledappointmentOwner makes sillycomment about bill(ex. “cost an arm& leg”, “y’allshould name awing after me”,etc.)Schedulemore than 3new clientexams in 1dayHealthcertificateappointmentPet showsup withoutcarrier orleashOwner callsto check ontheir petwhileboardingOwnercalls forcost ofexamOwnerbrings in asecond petwithoutappointmentOwner morethan 10minutes latetoappointmentOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailOwnercalls togetrecordsSendrecords toreferralhospitalOwnershows up atthe wronghospitalCodeyellow!Owner addson additionalservice whilein for surgeryOwner callsforprescriptionwithout an up-to-date examDoctor/techcalls to haveprescriptionfilled fromother hospitalWrongnumberonaccountHanddeliver amessageto the Dr.New clientthat doesn’tbring anyrecords forpetOwner asks totalk to a doctorafter getting adetailed weaveand respondingOwner noshows forappointmentNeed doctorto approveonlineprescriptionOwner paysbill withmultipleforms ofpaymentOwnercomes tointo buyfoodSchedulerecheck/nextboosterappointmentat check outSarahDanceParty of 1"Lauren!"Schedule3 or morepet roomOwner calls tocancelappointmentwithin 30 minutesof their scheduledappointmentOwner makes sillycomment about bill(ex. “cost an arm& leg”, “y’allshould name awing after me”,etc.)Schedulemore than 3new clientexams in 1dayHealthcertificateappointmentPet showsup withoutcarrier orleashOwner callsto check ontheir petwhileboardingOwnercalls forcost ofexamOwnerbrings in asecond petwithoutappointmentOwner morethan 10minutes latetoappointmentOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailOwnercalls togetrecordsSendrecords toreferralhospitalOwnershows up atthe wronghospitalCodeyellow!Owner addson additionalservice whilein for surgeryOwner callsforprescriptionwithout an up-to-date examDoctor/techcalls to haveprescriptionfilled fromother hospitalWrongnumberonaccountHanddeliver amessageto the Dr.New clientthat doesn’tbring anyrecords forpetOwner asks totalk to a doctorafter getting adetailed weaveand respondingOwner noshows forappointmentNeed doctorto approveonlineprescriptionOwner paysbill withmultipleforms ofpayment

Receptionist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Owner comes to into buy food
  2. Schedule recheck/next booster appointment at check out
  3. Sarah Dance Party of 1
  4. "Lauren!"
  5. Schedule 3 or more pet room
  6. Owner calls to cancel appointment within 30 minutes of their scheduled appointment
  7. Owner makes silly comment about bill (ex. “cost an arm & leg”, “y’all should name a wing after me”, etc.)
  8. Schedule more than 3 new client exams in 1 day
  9. Health certificate appointment
  10. Pet shows up without carrier or leash
  11. Owner calls to check on their pet while boarding
  12. Owner calls for cost of exam
  13. Owner brings in a second pet without appointment
  14. Owner more than 10 minutes late to appointment
  15. Owner calls to talk to doctor right after doctor left detailed voicemail
  16. Owner calls to get records
  17. Send records to referral hospital
  18. Owner shows up at the wrong hospital
  19. Code yellow!
  20. Owner adds on additional service while in for surgery
  21. Owner calls for prescription without an up-to-date exam
  22. Doctor/tech calls to have prescription filled from other hospital
  23. Wrong number on account
  24. Hand deliver a message to the Dr.
  25. New client that doesn’t bring any records for pet
  26. Owner asks to talk to a doctor after getting a detailed weave and responding
  27. Owner no shows for appointment
  28. Need doctor to approve online prescription
  29. Owner pays bill with multiple forms of payment