Schedulemore than 3new clientexams in 1dayOwner makes sillycomment about bill(ex. “cost an arm& leg”, “y’allshould name awing after me”,etc.)Ownercalls togetrecordsNeed doctorto approveonlineprescriptionDoctor/techcalls to haveprescriptionfilled fromother hospitalOwner noshows forappointmentOwnercalls forcost ofexam"Lauren!"Owner asks totalk to a doctorafter getting adetailed weaveand respondingHealthcertificateappointmentOwnercomes tointo buyfoodOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailOwnershows up atthe wronghospitalOwner paysbill withmultipleforms ofpaymentHanddeliver amessageto the Dr.Owner calls tocancelappointmentwithin 30 minutesof their scheduledappointmentOwner callsto check ontheir petwhileboardingOwnerbrings in asecond petwithoutappointmentWrongnumberonaccountSchedulerecheck/nextboosterappointmentat check outSchedule3 or morepet roomOwner morethan 10minutes latetoappointmentCodeyellow!New clientthat doesn’tbring anyrecords forpetSarahDanceParty of 1Owner callsforprescriptionwithout an up-to-date examPet showsup withoutcarrier orleashOwner addson additionalservice whilein for surgerySendrecords toreferralhospitalSchedulemore than 3new clientexams in 1dayOwner makes sillycomment about bill(ex. “cost an arm& leg”, “y’allshould name awing after me”,etc.)Ownercalls togetrecordsNeed doctorto approveonlineprescriptionDoctor/techcalls to haveprescriptionfilled fromother hospitalOwner noshows forappointmentOwnercalls forcost ofexam"Lauren!"Owner asks totalk to a doctorafter getting adetailed weaveand respondingHealthcertificateappointmentOwnercomes tointo buyfoodOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailOwnershows up atthe wronghospitalOwner paysbill withmultipleforms ofpaymentHanddeliver amessageto the Dr.Owner calls tocancelappointmentwithin 30 minutesof their scheduledappointmentOwner callsto check ontheir petwhileboardingOwnerbrings in asecond petwithoutappointmentWrongnumberonaccountSchedulerecheck/nextboosterappointmentat check outSchedule3 or morepet roomOwner morethan 10minutes latetoappointmentCodeyellow!New clientthat doesn’tbring anyrecords forpetSarahDanceParty of 1Owner callsforprescriptionwithout an up-to-date examPet showsup withoutcarrier orleashOwner addson additionalservice whilein for surgerySendrecords toreferralhospital

Receptionist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule more than 3 new client exams in 1 day
  2. Owner makes silly comment about bill (ex. “cost an arm & leg”, “y’all should name a wing after me”, etc.)
  3. Owner calls to get records
  4. Need doctor to approve online prescription
  5. Doctor/tech calls to have prescription filled from other hospital
  6. Owner no shows for appointment
  7. Owner calls for cost of exam
  8. "Lauren!"
  9. Owner asks to talk to a doctor after getting a detailed weave and responding
  10. Health certificate appointment
  11. Owner comes to into buy food
  12. Owner calls to talk to doctor right after doctor left detailed voicemail
  13. Owner shows up at the wrong hospital
  14. Owner pays bill with multiple forms of payment
  15. Hand deliver a message to the Dr.
  16. Owner calls to cancel appointment within 30 minutes of their scheduled appointment
  17. Owner calls to check on their pet while boarding
  18. Owner brings in a second pet without appointment
  19. Wrong number on account
  20. Schedule recheck/next booster appointment at check out
  21. Schedule 3 or more pet room
  22. Owner more than 10 minutes late to appointment
  23. Code yellow!
  24. New client that doesn’t bring any records for pet
  25. Sarah Dance Party of 1
  26. Owner calls for prescription without an up-to-date exam
  27. Pet shows up without carrier or leash
  28. Owner adds on additional service while in for surgery
  29. Send records to referral hospital