SarahDanceParty of 1Owner noshows forappointmentCodeyellow!Need doctorto approveonlineprescriptionNew clientthat doesn’tbring anyrecords forpetOwnercalls forcost ofexam"Lauren!"Owner paysbill withmultipleforms ofpaymentSchedulerecheck/nextboosterappointmentat check outOwner calls tocancelappointmentwithin 30 minutesof their scheduledappointmentOwnershows up atthe wronghospitalOwnercalls togetrecordsPet showsup withoutcarrier orleashOwner morethan 10minutes latetoappointmentDoctor/techcalls to haveprescriptionfilled fromother hospitalSendrecords toreferralhospitalWrongnumberonaccountHanddeliver amessageto the Dr.Owner callsto check ontheir petwhileboardingHealthcertificateappointmentOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailSchedulemore than 3new clientexams in 1daySchedule3 or morepet roomOwner callsforprescriptionwithout an up-to-date examOwnerbrings in asecond petwithoutappointmentOwner asks totalk to a doctorafter getting adetailed weaveand respondingOwnercomes tointo buyfoodOwner addson additionalservice whilein for surgeryOwner makes sillycomment about bill(ex. “cost an arm& leg”, “y’allshould name awing after me”,etc.)SarahDanceParty of 1Owner noshows forappointmentCodeyellow!Need doctorto approveonlineprescriptionNew clientthat doesn’tbring anyrecords forpetOwnercalls forcost ofexam"Lauren!"Owner paysbill withmultipleforms ofpaymentSchedulerecheck/nextboosterappointmentat check outOwner calls tocancelappointmentwithin 30 minutesof their scheduledappointmentOwnershows up atthe wronghospitalOwnercalls togetrecordsPet showsup withoutcarrier orleashOwner morethan 10minutes latetoappointmentDoctor/techcalls to haveprescriptionfilled fromother hospitalSendrecords toreferralhospitalWrongnumberonaccountHanddeliver amessageto the Dr.Owner callsto check ontheir petwhileboardingHealthcertificateappointmentOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailSchedulemore than 3new clientexams in 1daySchedule3 or morepet roomOwner callsforprescriptionwithout an up-to-date examOwnerbrings in asecond petwithoutappointmentOwner asks totalk to a doctorafter getting adetailed weaveand respondingOwnercomes tointo buyfoodOwner addson additionalservice whilein for surgeryOwner makes sillycomment about bill(ex. “cost an arm& leg”, “y’allshould name awing after me”,etc.)

Receptionist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sarah Dance Party of 1
  2. Owner no shows for appointment
  3. Code yellow!
  4. Need doctor to approve online prescription
  5. New client that doesn’t bring any records for pet
  6. Owner calls for cost of exam
  7. "Lauren!"
  8. Owner pays bill with multiple forms of payment
  9. Schedule recheck/next booster appointment at check out
  10. Owner calls to cancel appointment within 30 minutes of their scheduled appointment
  11. Owner shows up at the wrong hospital
  12. Owner calls to get records
  13. Pet shows up without carrier or leash
  14. Owner more than 10 minutes late to appointment
  15. Doctor/tech calls to have prescription filled from other hospital
  16. Send records to referral hospital
  17. Wrong number on account
  18. Hand deliver a message to the Dr.
  19. Owner calls to check on their pet while boarding
  20. Health certificate appointment
  21. Owner calls to talk to doctor right after doctor left detailed voicemail
  22. Schedule more than 3 new client exams in 1 day
  23. Schedule 3 or more pet room
  24. Owner calls for prescription without an up-to-date exam
  25. Owner brings in a second pet without appointment
  26. Owner asks to talk to a doctor after getting a detailed weave and responding
  27. Owner comes to into buy food
  28. Owner adds on additional service while in for surgery
  29. Owner makes silly comment about bill (ex. “cost an arm & leg”, “y’all should name a wing after me”, etc.)