Ownercomes tointo buyfoodOwner calls tocancelappointmentwithin 30 minutesof their scheduledappointmentOwner addson additionalservice whilein for surgeryOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailOwnerbrings in asecond petwithoutappointmentOwner makes sillycomment about bill(ex. “cost an arm& leg”, “y’allshould name awing after me”,etc.)Doctor/techcalls to haveprescriptionfilled fromother hospitalNeed doctorto approveonlineprescriptionSarahDanceParty of 1"Lauren!"New clientthat doesn’tbring anyrecords forpetOwnercalls forcost ofexamOwner morethan 10minutes latetoappointmentPet showsup withoutcarrier orleashHealthcertificateappointmentSchedulemore than 3new clientexams in 1dayOwner noshows forappointmentSendrecords toreferralhospitalOwner paysbill withmultipleforms ofpaymentWrongnumberonaccountSchedulerecheck/nextboosterappointmentat check outSchedule3 or morepet roomOwnercalls togetrecordsOwnershows up atthe wronghospitalHanddeliver amessageto the Dr.Owner asks totalk to a doctorafter getting adetailed weaveand respondingCodeyellow!Owner callsforprescriptionwithout an up-to-date examOwner callsto check ontheir petwhileboardingOwnercomes tointo buyfoodOwner calls tocancelappointmentwithin 30 minutesof their scheduledappointmentOwner addson additionalservice whilein for surgeryOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailOwnerbrings in asecond petwithoutappointmentOwner makes sillycomment about bill(ex. “cost an arm& leg”, “y’allshould name awing after me”,etc.)Doctor/techcalls to haveprescriptionfilled fromother hospitalNeed doctorto approveonlineprescriptionSarahDanceParty of 1"Lauren!"New clientthat doesn’tbring anyrecords forpetOwnercalls forcost ofexamOwner morethan 10minutes latetoappointmentPet showsup withoutcarrier orleashHealthcertificateappointmentSchedulemore than 3new clientexams in 1dayOwner noshows forappointmentSendrecords toreferralhospitalOwner paysbill withmultipleforms ofpaymentWrongnumberonaccountSchedulerecheck/nextboosterappointmentat check outSchedule3 or morepet roomOwnercalls togetrecordsOwnershows up atthe wronghospitalHanddeliver amessageto the Dr.Owner asks totalk to a doctorafter getting adetailed weaveand respondingCodeyellow!Owner callsforprescriptionwithout an up-to-date examOwner callsto check ontheir petwhileboarding

Receptionist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Owner comes to into buy food
  2. Owner calls to cancel appointment within 30 minutes of their scheduled appointment
  3. Owner adds on additional service while in for surgery
  4. Owner calls to talk to doctor right after doctor left detailed voicemail
  5. Owner brings in a second pet without appointment
  6. Owner makes silly comment about bill (ex. “cost an arm & leg”, “y’all should name a wing after me”, etc.)
  7. Doctor/tech calls to have prescription filled from other hospital
  8. Need doctor to approve online prescription
  9. Sarah Dance Party of 1
  10. "Lauren!"
  11. New client that doesn’t bring any records for pet
  12. Owner calls for cost of exam
  13. Owner more than 10 minutes late to appointment
  14. Pet shows up without carrier or leash
  15. Health certificate appointment
  16. Schedule more than 3 new client exams in 1 day
  17. Owner no shows for appointment
  18. Send records to referral hospital
  19. Owner pays bill with multiple forms of payment
  20. Wrong number on account
  21. Schedule recheck/next booster appointment at check out
  22. Schedule 3 or more pet room
  23. Owner calls to get records
  24. Owner shows up at the wrong hospital
  25. Hand deliver a message to the Dr.
  26. Owner asks to talk to a doctor after getting a detailed weave and responding
  27. Code yellow!
  28. Owner calls for prescription without an up-to-date exam
  29. Owner calls to check on their pet while boarding