Ownercalls forcost ofexamHealthcertificateappointmentSchedule3 or morepet roomSchedulerecheck/nextboosterappointmentat check outOwner morethan 10minutes latetoappointmentOwner noshows forappointmentNeed doctorto approveonlineprescriptionOwner paysbill withmultipleforms ofpaymentOwnercalls togetrecordsOwnercomes tointo buyfoodCodeyellow!"Lauren!"Pet showsup withoutcarrier orleashOwner asks totalk to a doctorafter getting adetailed weaveand respondingSchedulemore than 3new clientexams in 1dayOwner calls tocancelappointmentwithin 30 minutesof their scheduledappointmentOwnershows up atthe wronghospitalOwnerbrings in asecond petwithoutappointmentNew clientthat doesn’tbring anyrecords forpetOwner makes sillycomment about bill(ex. “cost an arm& leg”, “y’allshould name awing after me”,etc.)Owner callsto check ontheir petwhileboardingOwner addson additionalservice whilein for surgeryHanddeliver amessageto the Dr.SarahDanceParty of 1Sendrecords toreferralhospitalOwner callsforprescriptionwithout an up-to-date examOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailDoctor/techcalls to haveprescriptionfilled fromother hospitalWrongnumberonaccountOwnercalls forcost ofexamHealthcertificateappointmentSchedule3 or morepet roomSchedulerecheck/nextboosterappointmentat check outOwner morethan 10minutes latetoappointmentOwner noshows forappointmentNeed doctorto approveonlineprescriptionOwner paysbill withmultipleforms ofpaymentOwnercalls togetrecordsOwnercomes tointo buyfoodCodeyellow!"Lauren!"Pet showsup withoutcarrier orleashOwner asks totalk to a doctorafter getting adetailed weaveand respondingSchedulemore than 3new clientexams in 1dayOwner calls tocancelappointmentwithin 30 minutesof their scheduledappointmentOwnershows up atthe wronghospitalOwnerbrings in asecond petwithoutappointmentNew clientthat doesn’tbring anyrecords forpetOwner makes sillycomment about bill(ex. “cost an arm& leg”, “y’allshould name awing after me”,etc.)Owner callsto check ontheir petwhileboardingOwner addson additionalservice whilein for surgeryHanddeliver amessageto the Dr.SarahDanceParty of 1Sendrecords toreferralhospitalOwner callsforprescriptionwithout an up-to-date examOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailDoctor/techcalls to haveprescriptionfilled fromother hospitalWrongnumberonaccount

Receptionist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Owner calls for cost of exam
  2. Health certificate appointment
  3. Schedule 3 or more pet room
  4. Schedule recheck/next booster appointment at check out
  5. Owner more than 10 minutes late to appointment
  6. Owner no shows for appointment
  7. Need doctor to approve online prescription
  8. Owner pays bill with multiple forms of payment
  9. Owner calls to get records
  10. Owner comes to into buy food
  11. Code yellow!
  12. "Lauren!"
  13. Pet shows up without carrier or leash
  14. Owner asks to talk to a doctor after getting a detailed weave and responding
  15. Schedule more than 3 new client exams in 1 day
  16. Owner calls to cancel appointment within 30 minutes of their scheduled appointment
  17. Owner shows up at the wrong hospital
  18. Owner brings in a second pet without appointment
  19. New client that doesn’t bring any records for pet
  20. Owner makes silly comment about bill (ex. “cost an arm & leg”, “y’all should name a wing after me”, etc.)
  21. Owner calls to check on their pet while boarding
  22. Owner adds on additional service while in for surgery
  23. Hand deliver a message to the Dr.
  24. Sarah Dance Party of 1
  25. Send records to referral hospital
  26. Owner calls for prescription without an up-to-date exam
  27. Owner calls to talk to doctor right after doctor left detailed voicemail
  28. Doctor/tech calls to have prescription filled from other hospital
  29. Wrong number on account