HealthcertificateappointmentOwner noshows forappointmentSendrecords toreferralhospitalNew clientthat doesn’tbring anyrecords forpetOwner paysbill withmultipleforms ofpaymentSchedule3 or morepet roomOwner makes sillycomment about bill(ex. “cost an arm& leg”, “y’allshould name awing after me”,etc.)Doctor/techcalls to haveprescriptionfilled fromother hospitalOwner calls tocancelappointmentwithin 30 minutesof their scheduledappointment"Lauren!"Need doctorto approveonlineprescriptionOwnershows up atthe wronghospitalOwner addson additionalservice whilein for surgeryWrongnumberonaccountOwnerbrings in asecond petwithoutappointmentOwner callsforprescriptionwithout an up-to-date examSarahDanceParty of 1Owner calls totalk to doctorright afterdoctor leftdetailedvoicemailOwner callsto check ontheir petwhileboardingHanddeliver amessageto the Dr.Ownercalls forcost ofexamOwner morethan 10minutes latetoappointmentOwnercomes tointo buyfoodPet showsup withoutcarrier orleashOwner asks totalk to a doctorafter getting adetailed weaveand respondingOwnercalls togetrecordsSchedulemore than 3new clientexams in 1dayCodeyellow!Schedulerecheck/nextboosterappointmentat check outHealthcertificateappointmentOwner noshows forappointmentSendrecords toreferralhospitalNew clientthat doesn’tbring anyrecords forpetOwner paysbill withmultipleforms ofpaymentSchedule3 or morepet roomOwner makes sillycomment about bill(ex. “cost an arm& leg”, “y’allshould name awing after me”,etc.)Doctor/techcalls to haveprescriptionfilled fromother hospitalOwner calls tocancelappointmentwithin 30 minutesof their scheduledappointment"Lauren!"Need doctorto approveonlineprescriptionOwnershows up atthe wronghospitalOwner addson additionalservice whilein for surgeryWrongnumberonaccountOwnerbrings in asecond petwithoutappointmentOwner callsforprescriptionwithout an up-to-date examSarahDanceParty of 1Owner calls totalk to doctorright afterdoctor leftdetailedvoicemailOwner callsto check ontheir petwhileboardingHanddeliver amessageto the Dr.Ownercalls forcost ofexamOwner morethan 10minutes latetoappointmentOwnercomes tointo buyfoodPet showsup withoutcarrier orleashOwner asks totalk to a doctorafter getting adetailed weaveand respondingOwnercalls togetrecordsSchedulemore than 3new clientexams in 1dayCodeyellow!Schedulerecheck/nextboosterappointmentat check out

Receptionist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Health certificate appointment
  2. Owner no shows for appointment
  3. Send records to referral hospital
  4. New client that doesn’t bring any records for pet
  5. Owner pays bill with multiple forms of payment
  6. Schedule 3 or more pet room
  7. Owner makes silly comment about bill (ex. “cost an arm & leg”, “y’all should name a wing after me”, etc.)
  8. Doctor/tech calls to have prescription filled from other hospital
  9. Owner calls to cancel appointment within 30 minutes of their scheduled appointment
  10. "Lauren!"
  11. Need doctor to approve online prescription
  12. Owner shows up at the wrong hospital
  13. Owner adds on additional service while in for surgery
  14. Wrong number on account
  15. Owner brings in a second pet without appointment
  16. Owner calls for prescription without an up-to-date exam
  17. Sarah Dance Party of 1
  18. Owner calls to talk to doctor right after doctor left detailed voicemail
  19. Owner calls to check on their pet while boarding
  20. Hand deliver a message to the Dr.
  21. Owner calls for cost of exam
  22. Owner more than 10 minutes late to appointment
  23. Owner comes to into buy food
  24. Pet shows up without carrier or leash
  25. Owner asks to talk to a doctor after getting a detailed weave and responding
  26. Owner calls to get records
  27. Schedule more than 3 new client exams in 1 day
  28. Code yellow!
  29. Schedule recheck/next booster appointment at check out