Owner makes sillycomment about bill(ex. “cost an arm& leg”, “y’allshould name awing after me”,etc.)Ownercalls togetrecordsNeed doctorto approveonlineprescriptionOwner callsforprescriptionwithout an up-to-date examPet showsup withoutcarrier orleashSchedule3 or morepet roomOwner noshows forappointmentWrongnumberonaccountHealthcertificateappointment"Lauren!"Ownercalls forcost ofexamOwner morethan 10minutes latetoappointmentNew clientthat doesn’tbring anyrecords forpetSchedulerecheck/nextboosterappointmentat check outOwner paysbill withmultipleforms ofpaymentOwner calls tocancelappointmentwithin 30 minutesof their scheduledappointmentCodeyellow!Schedulemore than 3new clientexams in 1dayOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailOwnerbrings in asecond petwithoutappointmentOwner addson additionalservice whilein for surgerySendrecords toreferralhospitalDoctor/techcalls to haveprescriptionfilled fromother hospitalOwner callsto check ontheir petwhileboardingOwnershows up atthe wronghospitalHanddeliver amessageto the Dr.SarahDanceParty of 1Ownercomes tointo buyfoodOwner asks totalk to a doctorafter getting adetailed weaveand respondingOwner makes sillycomment about bill(ex. “cost an arm& leg”, “y’allshould name awing after me”,etc.)Ownercalls togetrecordsNeed doctorto approveonlineprescriptionOwner callsforprescriptionwithout an up-to-date examPet showsup withoutcarrier orleashSchedule3 or morepet roomOwner noshows forappointmentWrongnumberonaccountHealthcertificateappointment"Lauren!"Ownercalls forcost ofexamOwner morethan 10minutes latetoappointmentNew clientthat doesn’tbring anyrecords forpetSchedulerecheck/nextboosterappointmentat check outOwner paysbill withmultipleforms ofpaymentOwner calls tocancelappointmentwithin 30 minutesof their scheduledappointmentCodeyellow!Schedulemore than 3new clientexams in 1dayOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailOwnerbrings in asecond petwithoutappointmentOwner addson additionalservice whilein for surgerySendrecords toreferralhospitalDoctor/techcalls to haveprescriptionfilled fromother hospitalOwner callsto check ontheir petwhileboardingOwnershows up atthe wronghospitalHanddeliver amessageto the Dr.SarahDanceParty of 1Ownercomes tointo buyfoodOwner asks totalk to a doctorafter getting adetailed weaveand responding

Receptionist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Owner makes silly comment about bill (ex. “cost an arm & leg”, “y’all should name a wing after me”, etc.)
  2. Owner calls to get records
  3. Need doctor to approve online prescription
  4. Owner calls for prescription without an up-to-date exam
  5. Pet shows up without carrier or leash
  6. Schedule 3 or more pet room
  7. Owner no shows for appointment
  8. Wrong number on account
  9. Health certificate appointment
  10. "Lauren!"
  11. Owner calls for cost of exam
  12. Owner more than 10 minutes late to appointment
  13. New client that doesn’t bring any records for pet
  14. Schedule recheck/next booster appointment at check out
  15. Owner pays bill with multiple forms of payment
  16. Owner calls to cancel appointment within 30 minutes of their scheduled appointment
  17. Code yellow!
  18. Schedule more than 3 new client exams in 1 day
  19. Owner calls to talk to doctor right after doctor left detailed voicemail
  20. Owner brings in a second pet without appointment
  21. Owner adds on additional service while in for surgery
  22. Send records to referral hospital
  23. Doctor/tech calls to have prescription filled from other hospital
  24. Owner calls to check on their pet while boarding
  25. Owner shows up at the wrong hospital
  26. Hand deliver a message to the Dr.
  27. Sarah Dance Party of 1
  28. Owner comes to into buy food
  29. Owner asks to talk to a doctor after getting a detailed weave and responding