Owner asks totalk to a doctorafter getting adetailed weaveand respondingOwner makes sillycomment about bill(ex. “cost an arm& leg”, “y’allshould name awing after me”,etc.)"Lauren!"SarahDanceParty of 1Schedule3 or morepet roomSendrecords toreferralhospitalNeed doctorto approveonlineprescriptionOwnercalls togetrecordsNew clientthat doesn’tbring anyrecords forpetDoctor/techcalls to haveprescriptionfilled fromother hospitalHanddeliver amessageto the Dr.Ownercalls forcost ofexamOwner calls tocancelappointmentwithin 30 minutesof their scheduledappointmentOwner paysbill withmultipleforms ofpaymentPet showsup withoutcarrier orleashSchedulerecheck/nextboosterappointmentat check outSchedulemore than 3new clientexams in 1dayOwnerbrings in asecond petwithoutappointmentOwnershows up atthe wronghospitalOwner callsto check ontheir petwhileboardingOwner morethan 10minutes latetoappointmentCodeyellow!HealthcertificateappointmentOwner addson additionalservice whilein for surgeryOwner callsforprescriptionwithout an up-to-date examOwner noshows forappointmentWrongnumberonaccountOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailOwnercomes tointo buyfoodOwner asks totalk to a doctorafter getting adetailed weaveand respondingOwner makes sillycomment about bill(ex. “cost an arm& leg”, “y’allshould name awing after me”,etc.)"Lauren!"SarahDanceParty of 1Schedule3 or morepet roomSendrecords toreferralhospitalNeed doctorto approveonlineprescriptionOwnercalls togetrecordsNew clientthat doesn’tbring anyrecords forpetDoctor/techcalls to haveprescriptionfilled fromother hospitalHanddeliver amessageto the Dr.Ownercalls forcost ofexamOwner calls tocancelappointmentwithin 30 minutesof their scheduledappointmentOwner paysbill withmultipleforms ofpaymentPet showsup withoutcarrier orleashSchedulerecheck/nextboosterappointmentat check outSchedulemore than 3new clientexams in 1dayOwnerbrings in asecond petwithoutappointmentOwnershows up atthe wronghospitalOwner callsto check ontheir petwhileboardingOwner morethan 10minutes latetoappointmentCodeyellow!HealthcertificateappointmentOwner addson additionalservice whilein for surgeryOwner callsforprescriptionwithout an up-to-date examOwner noshows forappointmentWrongnumberonaccountOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailOwnercomes tointo buyfood

Receptionist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Owner asks to talk to a doctor after getting a detailed weave and responding
  2. Owner makes silly comment about bill (ex. “cost an arm & leg”, “y’all should name a wing after me”, etc.)
  3. "Lauren!"
  4. Sarah Dance Party of 1
  5. Schedule 3 or more pet room
  6. Send records to referral hospital
  7. Need doctor to approve online prescription
  8. Owner calls to get records
  9. New client that doesn’t bring any records for pet
  10. Doctor/tech calls to have prescription filled from other hospital
  11. Hand deliver a message to the Dr.
  12. Owner calls for cost of exam
  13. Owner calls to cancel appointment within 30 minutes of their scheduled appointment
  14. Owner pays bill with multiple forms of payment
  15. Pet shows up without carrier or leash
  16. Schedule recheck/next booster appointment at check out
  17. Schedule more than 3 new client exams in 1 day
  18. Owner brings in a second pet without appointment
  19. Owner shows up at the wrong hospital
  20. Owner calls to check on their pet while boarding
  21. Owner more than 10 minutes late to appointment
  22. Code yellow!
  23. Health certificate appointment
  24. Owner adds on additional service while in for surgery
  25. Owner calls for prescription without an up-to-date exam
  26. Owner no shows for appointment
  27. Wrong number on account
  28. Owner calls to talk to doctor right after doctor left detailed voicemail
  29. Owner comes to into buy food