New clientthat doesn’tbring anyrecords forpetOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailPet showsup withoutcarrier orleashOwnercomes tointo buyfoodSchedulerecheck/nextboosterappointmentat check outHanddeliver amessageto the Dr.Owner asks totalk to a doctorafter getting adetailed weaveand respondingNeed doctorto approveonlineprescriptionOwner noshows forappointmentOwner calls tocancelappointmentwithin 30 minutesof their scheduledappointmentWrongnumberonaccountOwnershows up atthe wronghospitalOwnerbrings in asecond petwithoutappointmentOwner callsforprescriptionwithout an up-to-date exam"Lauren!"HealthcertificateappointmentCodeyellow!Owner addson additionalservice whilein for surgeryOwnercalls forcost ofexamDoctor/techcalls to haveprescriptionfilled fromother hospitalOwner makes sillycomment about bill(ex. “cost an arm& leg”, “y’allshould name awing after me”,etc.)Sendrecords toreferralhospitalSarahDanceParty of 1Ownercalls togetrecordsSchedule3 or morepet roomSchedulemore than 3new clientexams in 1dayOwner paysbill withmultipleforms ofpaymentOwner morethan 10minutes latetoappointmentOwner callsto check ontheir petwhileboardingNew clientthat doesn’tbring anyrecords forpetOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailPet showsup withoutcarrier orleashOwnercomes tointo buyfoodSchedulerecheck/nextboosterappointmentat check outHanddeliver amessageto the Dr.Owner asks totalk to a doctorafter getting adetailed weaveand respondingNeed doctorto approveonlineprescriptionOwner noshows forappointmentOwner calls tocancelappointmentwithin 30 minutesof their scheduledappointmentWrongnumberonaccountOwnershows up atthe wronghospitalOwnerbrings in asecond petwithoutappointmentOwner callsforprescriptionwithout an up-to-date exam"Lauren!"HealthcertificateappointmentCodeyellow!Owner addson additionalservice whilein for surgeryOwnercalls forcost ofexamDoctor/techcalls to haveprescriptionfilled fromother hospitalOwner makes sillycomment about bill(ex. “cost an arm& leg”, “y’allshould name awing after me”,etc.)Sendrecords toreferralhospitalSarahDanceParty of 1Ownercalls togetrecordsSchedule3 or morepet roomSchedulemore than 3new clientexams in 1dayOwner paysbill withmultipleforms ofpaymentOwner morethan 10minutes latetoappointmentOwner callsto check ontheir petwhileboarding

Receptionist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. New client that doesn’t bring any records for pet
  2. Owner calls to talk to doctor right after doctor left detailed voicemail
  3. Pet shows up without carrier or leash
  4. Owner comes to into buy food
  5. Schedule recheck/next booster appointment at check out
  6. Hand deliver a message to the Dr.
  7. Owner asks to talk to a doctor after getting a detailed weave and responding
  8. Need doctor to approve online prescription
  9. Owner no shows for appointment
  10. Owner calls to cancel appointment within 30 minutes of their scheduled appointment
  11. Wrong number on account
  12. Owner shows up at the wrong hospital
  13. Owner brings in a second pet without appointment
  14. Owner calls for prescription without an up-to-date exam
  15. "Lauren!"
  16. Health certificate appointment
  17. Code yellow!
  18. Owner adds on additional service while in for surgery
  19. Owner calls for cost of exam
  20. Doctor/tech calls to have prescription filled from other hospital
  21. Owner makes silly comment about bill (ex. “cost an arm & leg”, “y’all should name a wing after me”, etc.)
  22. Send records to referral hospital
  23. Sarah Dance Party of 1
  24. Owner calls to get records
  25. Schedule 3 or more pet room
  26. Schedule more than 3 new client exams in 1 day
  27. Owner pays bill with multiple forms of payment
  28. Owner more than 10 minutes late to appointment
  29. Owner calls to check on their pet while boarding