Doctor/techcalls to haveprescriptionfilled fromother hospitalOwner morethan 10minutes latetoappointmentHealthcertificateappointmentOwnercalls togetrecordsOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailNew clientthat doesn’tbring anyrecords forpetPet showsup withoutcarrier orleashOwner addson additionalservice whilein for surgeryOwner callsto check ontheir petwhileboarding"Lauren!"Schedule3 or morepet roomOwnercalls forcost ofexamSchedulerecheck/nextboosterappointmentat check outOwner makes sillycomment about bill(ex. “cost an arm& leg”, “y’allshould name awing after me”,etc.)Codeyellow!Ownerbrings in asecond petwithoutappointmentWrongnumberonaccountOwner asks totalk to a doctorafter getting adetailed weaveand respondingSendrecords toreferralhospitalOwner paysbill withmultipleforms ofpaymentOwnercomes tointo buyfoodSarahDanceParty of 1Schedulemore than 3new clientexams in 1dayOwner noshows forappointmentOwnershows up atthe wronghospitalOwner calls tocancelappointmentwithin 30 minutesof their scheduledappointmentNeed doctorto approveonlineprescriptionOwner callsforprescriptionwithout an up-to-date examHanddeliver amessageto the Dr.Doctor/techcalls to haveprescriptionfilled fromother hospitalOwner morethan 10minutes latetoappointmentHealthcertificateappointmentOwnercalls togetrecordsOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailNew clientthat doesn’tbring anyrecords forpetPet showsup withoutcarrier orleashOwner addson additionalservice whilein for surgeryOwner callsto check ontheir petwhileboarding"Lauren!"Schedule3 or morepet roomOwnercalls forcost ofexamSchedulerecheck/nextboosterappointmentat check outOwner makes sillycomment about bill(ex. “cost an arm& leg”, “y’allshould name awing after me”,etc.)Codeyellow!Ownerbrings in asecond petwithoutappointmentWrongnumberonaccountOwner asks totalk to a doctorafter getting adetailed weaveand respondingSendrecords toreferralhospitalOwner paysbill withmultipleforms ofpaymentOwnercomes tointo buyfoodSarahDanceParty of 1Schedulemore than 3new clientexams in 1dayOwner noshows forappointmentOwnershows up atthe wronghospitalOwner calls tocancelappointmentwithin 30 minutesof their scheduledappointmentNeed doctorto approveonlineprescriptionOwner callsforprescriptionwithout an up-to-date examHanddeliver amessageto the Dr.

Receptionist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Doctor/tech calls to have prescription filled from other hospital
  2. Owner more than 10 minutes late to appointment
  3. Health certificate appointment
  4. Owner calls to get records
  5. Owner calls to talk to doctor right after doctor left detailed voicemail
  6. New client that doesn’t bring any records for pet
  7. Pet shows up without carrier or leash
  8. Owner adds on additional service while in for surgery
  9. Owner calls to check on their pet while boarding
  10. "Lauren!"
  11. Schedule 3 or more pet room
  12. Owner calls for cost of exam
  13. Schedule recheck/next booster appointment at check out
  14. Owner makes silly comment about bill (ex. “cost an arm & leg”, “y’all should name a wing after me”, etc.)
  15. Code yellow!
  16. Owner brings in a second pet without appointment
  17. Wrong number on account
  18. Owner asks to talk to a doctor after getting a detailed weave and responding
  19. Send records to referral hospital
  20. Owner pays bill with multiple forms of payment
  21. Owner comes to into buy food
  22. Sarah Dance Party of 1
  23. Schedule more than 3 new client exams in 1 day
  24. Owner no shows for appointment
  25. Owner shows up at the wrong hospital
  26. Owner calls to cancel appointment within 30 minutes of their scheduled appointment
  27. Need doctor to approve online prescription
  28. Owner calls for prescription without an up-to-date exam
  29. Hand deliver a message to the Dr.