New clientthat doesn’tbring anyrecords forpetPet showsup withoutcarrier orleashNeed doctorto approveonlineprescriptionHealthcertificateappointmentOwnershows up atthe wronghospitalOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailDoctor/techcalls to haveprescriptionfilled fromother hospitalHanddeliver amessageto the Dr.Ownercalls togetrecordsOwnercomes tointo buyfoodOwnercalls forcost ofexamOwner morethan 10minutes latetoappointmentOwner makes sillycomment about bill(ex. “cost an arm& leg”, “y’allshould name awing after me”,etc.)Codeyellow!"Lauren!"Owner paysbill withmultipleforms ofpaymentOwner calls tocancelappointmentwithin 30 minutesof their scheduledappointmentSchedule3 or morepet roomWrongnumberonaccountSendrecords toreferralhospitalOwner callsforprescriptionwithout an up-to-date examSchedulerecheck/nextboosterappointmentat check outSarahDanceParty of 1Schedulemore than 3new clientexams in 1dayOwner noshows forappointmentOwnerbrings in asecond petwithoutappointmentOwner addson additionalservice whilein for surgeryOwner asks totalk to a doctorafter getting adetailed weaveand respondingOwner callsto check ontheir petwhileboardingNew clientthat doesn’tbring anyrecords forpetPet showsup withoutcarrier orleashNeed doctorto approveonlineprescriptionHealthcertificateappointmentOwnershows up atthe wronghospitalOwner calls totalk to doctorright afterdoctor leftdetailedvoicemailDoctor/techcalls to haveprescriptionfilled fromother hospitalHanddeliver amessageto the Dr.Ownercalls togetrecordsOwnercomes tointo buyfoodOwnercalls forcost ofexamOwner morethan 10minutes latetoappointmentOwner makes sillycomment about bill(ex. “cost an arm& leg”, “y’allshould name awing after me”,etc.)Codeyellow!"Lauren!"Owner paysbill withmultipleforms ofpaymentOwner calls tocancelappointmentwithin 30 minutesof their scheduledappointmentSchedule3 or morepet roomWrongnumberonaccountSendrecords toreferralhospitalOwner callsforprescriptionwithout an up-to-date examSchedulerecheck/nextboosterappointmentat check outSarahDanceParty of 1Schedulemore than 3new clientexams in 1dayOwner noshows forappointmentOwnerbrings in asecond petwithoutappointmentOwner addson additionalservice whilein for surgeryOwner asks totalk to a doctorafter getting adetailed weaveand respondingOwner callsto check ontheir petwhileboarding

Receptionist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. New client that doesn’t bring any records for pet
  2. Pet shows up without carrier or leash
  3. Need doctor to approve online prescription
  4. Health certificate appointment
  5. Owner shows up at the wrong hospital
  6. Owner calls to talk to doctor right after doctor left detailed voicemail
  7. Doctor/tech calls to have prescription filled from other hospital
  8. Hand deliver a message to the Dr.
  9. Owner calls to get records
  10. Owner comes to into buy food
  11. Owner calls for cost of exam
  12. Owner more than 10 minutes late to appointment
  13. Owner makes silly comment about bill (ex. “cost an arm & leg”, “y’all should name a wing after me”, etc.)
  14. Code yellow!
  15. "Lauren!"
  16. Owner pays bill with multiple forms of payment
  17. Owner calls to cancel appointment within 30 minutes of their scheduled appointment
  18. Schedule 3 or more pet room
  19. Wrong number on account
  20. Send records to referral hospital
  21. Owner calls for prescription without an up-to-date exam
  22. Schedule recheck/next booster appointment at check out
  23. Sarah Dance Party of 1
  24. Schedule more than 3 new client exams in 1 day
  25. Owner no shows for appointment
  26. Owner brings in a second pet without appointment
  27. Owner adds on additional service while in for surgery
  28. Owner asks to talk to a doctor after getting a detailed weave and responding
  29. Owner calls to check on their pet while boarding