Owner callsto check ontheir petwhileboardingOwnercalls togetrecordsOwner morethan 10minutes latetoappointmentHealthcertificateappointmentNew clientthat doesn’tbring anyrecords forpetOwner asks totalk to a doctorafter getting adetailed weaveand respondingSchedulerecheck/nextboosterappointmentat check outOwner paysbill withmultipleforms ofpaymentNeed doctorto approveonlineprescriptionOwner calls tocancelappointmentwithin 30 minutesof their scheduledappointmentOwner callsforprescriptionwithout an up-to-date exam"Lauren!"Owner addson additionalservice whilein for surgeryOwner makes sillycomment about bill(ex. “cost an arm& leg”, “y’allshould name awing after me”,etc.)Sendrecords toreferralhospitalOwnershows up atthe wronghospitalOwnerbrings in asecond petwithoutappointmentSchedule3 or morepet roomCodeyellow!WrongnumberonaccountOwner noshows forappointmentDoctor/techcalls to haveprescriptionfilled fromother hospitalSarahDanceParty of 1Schedulemore than 3new clientexams in 1dayPet showsup withoutcarrier orleashOwnercalls forcost ofexamOwnercomes tointo buyfoodHanddeliver amessageto the Dr.Owner calls totalk to doctorright afterdoctor leftdetailedvoicemailOwner callsto check ontheir petwhileboardingOwnercalls togetrecordsOwner morethan 10minutes latetoappointmentHealthcertificateappointmentNew clientthat doesn’tbring anyrecords forpetOwner asks totalk to a doctorafter getting adetailed weaveand respondingSchedulerecheck/nextboosterappointmentat check outOwner paysbill withmultipleforms ofpaymentNeed doctorto approveonlineprescriptionOwner calls tocancelappointmentwithin 30 minutesof their scheduledappointmentOwner callsforprescriptionwithout an up-to-date exam"Lauren!"Owner addson additionalservice whilein for surgeryOwner makes sillycomment about bill(ex. “cost an arm& leg”, “y’allshould name awing after me”,etc.)Sendrecords toreferralhospitalOwnershows up atthe wronghospitalOwnerbrings in asecond petwithoutappointmentSchedule3 or morepet roomCodeyellow!WrongnumberonaccountOwner noshows forappointmentDoctor/techcalls to haveprescriptionfilled fromother hospitalSarahDanceParty of 1Schedulemore than 3new clientexams in 1dayPet showsup withoutcarrier orleashOwnercalls forcost ofexamOwnercomes tointo buyfoodHanddeliver amessageto the Dr.Owner calls totalk to doctorright afterdoctor leftdetailedvoicemail

Receptionist - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Owner calls to check on their pet while boarding
  2. Owner calls to get records
  3. Owner more than 10 minutes late to appointment
  4. Health certificate appointment
  5. New client that doesn’t bring any records for pet
  6. Owner asks to talk to a doctor after getting a detailed weave and responding
  7. Schedule recheck/next booster appointment at check out
  8. Owner pays bill with multiple forms of payment
  9. Need doctor to approve online prescription
  10. Owner calls to cancel appointment within 30 minutes of their scheduled appointment
  11. Owner calls for prescription without an up-to-date exam
  12. "Lauren!"
  13. Owner adds on additional service while in for surgery
  14. Owner makes silly comment about bill (ex. “cost an arm & leg”, “y’all should name a wing after me”, etc.)
  15. Send records to referral hospital
  16. Owner shows up at the wrong hospital
  17. Owner brings in a second pet without appointment
  18. Schedule 3 or more pet room
  19. Code yellow!
  20. Wrong number on account
  21. Owner no shows for appointment
  22. Doctor/tech calls to have prescription filled from other hospital
  23. Sarah Dance Party of 1
  24. Schedule more than 3 new client exams in 1 day
  25. Pet shows up without carrier or leash
  26. Owner calls for cost of exam
  27. Owner comes to into buy food
  28. Hand deliver a message to the Dr.
  29. Owner calls to talk to doctor right after doctor left detailed voicemail