Clientcomplainsabout thepriceClientcomes into buyfoodSendrecords toanotherhospitalA pet leavesa surprise onthe floor thatyou have toclean upTried to usesomeoneelse carecreditYou gotthe TMIclientMove anappointmentfor a clientLast minuteprescriptionrefillUh oh,someoneis being aKarenStaffmemberhas mentalbreakdownYou areasked,"Have y'allbeen busy?"Someonecalls forsame dayappointmentRemoved anestablishmentthat did notconfirmTransfercall topharmacyWants to askthe doctor aquestion buthasn't beenseen in a yearClient askswhere therestroom isClientupsetabout waittimeClientknockingon/trying toopen doorbefore openingEmergencywork-inisn't anemergencySomeonehangs upon you onthe phoneClientdoesn'tanswertheir phoneExtra petbrought forappointmentClientpraisehelped aclient tothe carReschedule anappointment todue doctorschedulechangeNew patient,late toappointment,no recordsClientcomplainsabout thepriceClientcomes into buyfoodSendrecords toanotherhospitalA pet leavesa surprise onthe floor thatyou have toclean upTried to usesomeoneelse carecreditYou gotthe TMIclientMove anappointmentfor a clientLast minuteprescriptionrefillUh oh,someoneis being aKarenStaffmemberhas mentalbreakdownYou areasked,"Have y'allbeen busy?"Someonecalls forsame dayappointmentRemoved anestablishmentthat did notconfirmTransfercall topharmacyWants to askthe doctor aquestion buthasn't beenseen in a yearClient askswhere therestroom isClientupsetabout waittimeClientknockingon/trying toopen doorbefore openingEmergencywork-inisn't anemergencySomeonehangs upon you onthe phoneClientdoesn'tanswertheir phoneExtra petbrought forappointmentClientpraisehelped aclient tothe carReschedule anappointment todue doctorschedulechangeNew patient,late toappointment,no records

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client complains about the price
  2. Client comes in to buy food
  3. Send records to another hospital
  4. A pet leaves a surprise on the floor that you have to clean up
  5. Tried to use someone else care credit
  6. You got the TMI client
  7. Move an appointment for a client
  8. Last minute prescription refill
  9. Uh oh, someone is being a Karen
  10. Staff member has mental breakdown
  11. You are asked, "Have y'all been busy?"
  12. Someone calls for same day appointment
  13. Removed an establishment that did not confirm
  14. Transfer call to pharmacy
  15. Wants to ask the doctor a question but hasn't been seen in a year
  16. Client asks where the restroom is
  17. Client upset about wait time
  18. Client knocking on/trying to open door before opening
  19. Emergency work-in isn't an emergency
  20. Someone hangs up on you on the phone
  21. Client doesn't answer their phone
  22. Extra pet brought for appointment
  23. Client praise
  24. helped a client to the car
  25. Reschedule an appointment to due doctor schedule change
  26. New patient, late to appointment, no records