Wants to askthe doctor aquestion buthasn't beenseen in a yearClientcomplainsabout thepriceTransfercall topharmacyStaffmemberhas mentalbreakdownClientdoesn'tanswertheir phoneClientknockingon/trying toopen doorbefore openingClientupsetabout waittimeNew patient,late toappointment,no recordsExtra petbrought forappointmentSomeonehangs upon you onthe phoneReschedule anappointment todue doctorschedulechangeClientpraiseTried to usesomeoneelse carecreditYou areasked,"Have y'allbeen busy?"Client askswhere therestroom isSendrecords toanotherhospitalLast minuteprescriptionrefillEmergencywork-inisn't anemergencyA pet leavesa surprise onthe floor thatyou have toclean upRemoved anestablishmentthat did notconfirmhelped aclient tothe carSomeonecalls forsame dayappointmentMove anappointmentfor a clientUh oh,someoneis being aKarenClientcomes into buyfoodYou gotthe TMIclientWants to askthe doctor aquestion buthasn't beenseen in a yearClientcomplainsabout thepriceTransfercall topharmacyStaffmemberhas mentalbreakdownClientdoesn'tanswertheir phoneClientknockingon/trying toopen doorbefore openingClientupsetabout waittimeNew patient,late toappointment,no recordsExtra petbrought forappointmentSomeonehangs upon you onthe phoneReschedule anappointment todue doctorschedulechangeClientpraiseTried to usesomeoneelse carecreditYou areasked,"Have y'allbeen busy?"Client askswhere therestroom isSendrecords toanotherhospitalLast minuteprescriptionrefillEmergencywork-inisn't anemergencyA pet leavesa surprise onthe floor thatyou have toclean upRemoved anestablishmentthat did notconfirmhelped aclient tothe carSomeonecalls forsame dayappointmentMove anappointmentfor a clientUh oh,someoneis being aKarenClientcomes into buyfoodYou gotthe TMIclient

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wants to ask the doctor a question but hasn't been seen in a year
  2. Client complains about the price
  3. Transfer call to pharmacy
  4. Staff member has mental breakdown
  5. Client doesn't answer their phone
  6. Client knocking on/trying to open door before opening
  7. Client upset about wait time
  8. New patient, late to appointment, no records
  9. Extra pet brought for appointment
  10. Someone hangs up on you on the phone
  11. Reschedule an appointment to due doctor schedule change
  12. Client praise
  13. Tried to use someone else care credit
  14. You are asked, "Have y'all been busy?"
  15. Client asks where the restroom is
  16. Send records to another hospital
  17. Last minute prescription refill
  18. Emergency work-in isn't an emergency
  19. A pet leaves a surprise on the floor that you have to clean up
  20. Removed an establishment that did not confirm
  21. helped a client to the car
  22. Someone calls for same day appointment
  23. Move an appointment for a client
  24. Uh oh, someone is being a Karen
  25. Client comes in to buy food
  26. You got the TMI client