Emergencywork-inisn't anemergencyStaffmemberhas mentalbreakdownNew patient,late toappointment,no recordsTried to usesomeoneelse carecreditRemoved anestablishmentthat did notconfirmMove anappointmentfor a clientA pet leavesa surprise onthe floor thatyou have toclean upClientcomplainsabout thepriceClientknockingon/trying toopen doorbefore openingLast minuteprescriptionrefillClientpraiseSomeonehangs upon you onthe phoneClientdoesn'tanswertheir phoneUh oh,someoneis being aKarenYou gotthe TMIclientSendrecords toanotherhospitalTransfercall topharmacyClient askswhere therestroom isSomeonecalls forsame dayappointmenthelped aclient tothe carExtra petbrought forappointmentClientcomes into buyfoodClientupsetabout waittimeYou areasked,"Have y'allbeen busy?"Wants to askthe doctor aquestion buthasn't beenseen in a yearReschedule anappointment todue doctorschedulechangeEmergencywork-inisn't anemergencyStaffmemberhas mentalbreakdownNew patient,late toappointment,no recordsTried to usesomeoneelse carecreditRemoved anestablishmentthat did notconfirmMove anappointmentfor a clientA pet leavesa surprise onthe floor thatyou have toclean upClientcomplainsabout thepriceClientknockingon/trying toopen doorbefore openingLast minuteprescriptionrefillClientpraiseSomeonehangs upon you onthe phoneClientdoesn'tanswertheir phoneUh oh,someoneis being aKarenYou gotthe TMIclientSendrecords toanotherhospitalTransfercall topharmacyClient askswhere therestroom isSomeonecalls forsame dayappointmenthelped aclient tothe carExtra petbrought forappointmentClientcomes into buyfoodClientupsetabout waittimeYou areasked,"Have y'allbeen busy?"Wants to askthe doctor aquestion buthasn't beenseen in a yearReschedule anappointment todue doctorschedulechange

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Emergency work-in isn't an emergency
  2. Staff member has mental breakdown
  3. New patient, late to appointment, no records
  4. Tried to use someone else care credit
  5. Removed an establishment that did not confirm
  6. Move an appointment for a client
  7. A pet leaves a surprise on the floor that you have to clean up
  8. Client complains about the price
  9. Client knocking on/trying to open door before opening
  10. Last minute prescription refill
  11. Client praise
  12. Someone hangs up on you on the phone
  13. Client doesn't answer their phone
  14. Uh oh, someone is being a Karen
  15. You got the TMI client
  16. Send records to another hospital
  17. Transfer call to pharmacy
  18. Client asks where the restroom is
  19. Someone calls for same day appointment
  20. helped a client to the car
  21. Extra pet brought for appointment
  22. Client comes in to buy food
  23. Client upset about wait time
  24. You are asked, "Have y'all been busy?"
  25. Wants to ask the doctor a question but hasn't been seen in a year
  26. Reschedule an appointment to due doctor schedule change