Clientcomplainsabout thepriceExtra petbrought forappointmentClient askswhere therestroom isClientpraiseLast minuteprescriptionrefillYou areasked,"Have y'allbeen busy?"Someonecalls forsame dayappointmentTried to usesomeoneelse carecreditEmergencywork-inisn't anemergencyClientknockingon/trying toopen doorbefore openingSendrecords toanotherhospitalClientcomes into buyfoodStaffmemberhas mentalbreakdownClientupsetabout waittimeClientdoesn'tanswertheir phoneNew patient,late toappointment,no recordshelped aclient tothe carReschedule anappointment todue doctorschedulechangeYou gotthe TMIclientMove anappointmentfor a clientTransfercall topharmacyRemoved anestablishmentthat did notconfirmUh oh,someoneis being aKarenSomeonehangs upon you onthe phoneA pet leavesa surprise onthe floor thatyou have toclean upWants to askthe doctor aquestion buthasn't beenseen in a yearClientcomplainsabout thepriceExtra petbrought forappointmentClient askswhere therestroom isClientpraiseLast minuteprescriptionrefillYou areasked,"Have y'allbeen busy?"Someonecalls forsame dayappointmentTried to usesomeoneelse carecreditEmergencywork-inisn't anemergencyClientknockingon/trying toopen doorbefore openingSendrecords toanotherhospitalClientcomes into buyfoodStaffmemberhas mentalbreakdownClientupsetabout waittimeClientdoesn'tanswertheir phoneNew patient,late toappointment,no recordshelped aclient tothe carReschedule anappointment todue doctorschedulechangeYou gotthe TMIclientMove anappointmentfor a clientTransfercall topharmacyRemoved anestablishmentthat did notconfirmUh oh,someoneis being aKarenSomeonehangs upon you onthe phoneA pet leavesa surprise onthe floor thatyou have toclean upWants to askthe doctor aquestion buthasn't beenseen in a year

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client complains about the price
  2. Extra pet brought for appointment
  3. Client asks where the restroom is
  4. Client praise
  5. Last minute prescription refill
  6. You are asked, "Have y'all been busy?"
  7. Someone calls for same day appointment
  8. Tried to use someone else care credit
  9. Emergency work-in isn't an emergency
  10. Client knocking on/trying to open door before opening
  11. Send records to another hospital
  12. Client comes in to buy food
  13. Staff member has mental breakdown
  14. Client upset about wait time
  15. Client doesn't answer their phone
  16. New patient, late to appointment, no records
  17. helped a client to the car
  18. Reschedule an appointment to due doctor schedule change
  19. You got the TMI client
  20. Move an appointment for a client
  21. Transfer call to pharmacy
  22. Removed an establishment that did not confirm
  23. Uh oh, someone is being a Karen
  24. Someone hangs up on you on the phone
  25. A pet leaves a surprise on the floor that you have to clean up
  26. Wants to ask the doctor a question but hasn't been seen in a year