(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Client upset about wait time
Wants to ask the doctor a question but hasn't been seen in a year
Extra pet brought for appointment
Someone calls for same day appointment
Uh oh, someone is being a Karen
Tried to use someone else care credit
Move an appointment for a client
You are asked, "Have y'all been busy?"
Removed an establishment that did not confirm
You got the TMI client
Client doesn't answer their phone
Client praise
helped a client to the car
Transfer call to pharmacy
Client comes in to buy food
Client asks where the restroom is
A pet leaves a surprise on the floor that you have to clean up
Client complains about the price
Someone hangs up on you on the phone
New patient, late to appointment, no records
Staff member has mental breakdown
Send records to another hospital
Emergency work-in isn't an emergency
Client knocking on/trying to open door before opening
Last minute prescription refill
Reschedule an appointment to due doctor schedule change
