Understandthe true cost ofmental healthon the callcentre industryDelivers theessentialresources andtraining foremployees toperformProvidesopportunitiesfor mentalhealthcheck-insCalculated thereturn oninvestment ofimplementationDocumentedwork fromhomerisk/hazardassessment foreach employeeCompliancewith newpsychosocialhazardslegislation (dueApril 2024)Developed abaseline tounderstand thecost ofimplementationCompliancewith newpositive dutylegislation (dueDecember2023)Understandthe true cost ofmental healthon the callcentre industryDelivers theessentialresources andtraining foremployees toperformProvidesopportunitiesfor mentalhealthcheck-insCalculated thereturn oninvestment ofimplementationDocumentedwork fromhomerisk/hazardassessment foreach employeeCompliancewith newpsychosocialhazardslegislation (dueApril 2024)Developed abaseline tounderstand thecost ofimplementationCompliancewith newpositive dutylegislation (dueDecember2023)

Your company has achieved this: - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Understand the true cost of mental health on the call centre industry
  2. Delivers the essential resources and training for employees to perform
  3. Provides opportunities for mental health check-ins
  4. Calculated the return on investment of implementation
  5. Documented work from home risk/hazard assessment for each employee
  6. Compliance with new psychosocial hazards legislation (due April 2024)
  7. Developed a baseline to understand the cost of implementation
  8. Compliance with new positive duty legislation (due December 2023)