Calculated thereturn oninvestment ofimplementationDeveloped abaseline tounderstand thecost ofimplementationCompliancewith newpsychosocialhazardslegislation (dueApril 2024)Delivers theessentialresources andtraining foremployees toperformDocumentedwork fromhomerisk/hazardassessment foreach employeeCompliancewith newpositive dutylegislation (dueDecember2023)Providesopportunitiesfor mentalhealthcheck-insUnderstandthe true cost ofmental healthon the callcentre industryCalculated thereturn oninvestment ofimplementationDeveloped abaseline tounderstand thecost ofimplementationCompliancewith newpsychosocialhazardslegislation (dueApril 2024)Delivers theessentialresources andtraining foremployees toperformDocumentedwork fromhomerisk/hazardassessment foreach employeeCompliancewith newpositive dutylegislation (dueDecember2023)Providesopportunitiesfor mentalhealthcheck-insUnderstandthe true cost ofmental healthon the callcentre industry

Your company has achieved this: - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calculated the return on investment of implementation
  2. Developed a baseline to understand the cost of implementation
  3. Compliance with new psychosocial hazards legislation (due April 2024)
  4. Delivers the essential resources and training for employees to perform
  5. Documented work from home risk/hazard assessment for each employee
  6. Compliance with new positive duty legislation (due December 2023)
  7. Provides opportunities for mental health check-ins
  8. Understand the true cost of mental health on the call centre industry