AHTWeCominRobinLineTier2WorkRampCanopySchedulingAttendanceLineFCRTheTrunkHoldProtocolShiftBidEmpathyServiceRecoveryWorkflowNurseLineTriageProtocolIncentivesLimitedPersonalTimeCareReqNoAutofailsPerfectAttendanceCET95%QualityGoal93%AdherenceGoalServiceBehaviorsAHTWeCominRobinLineTier2WorkRampCanopySchedulingAttendanceLineFCRTheTrunkHoldProtocolShiftBidEmpathyServiceRecoveryWorkflowNurseLineTriageProtocolIncentivesLimitedPersonalTimeCareReqNoAutofailsPerfectAttendanceCET95%QualityGoal93%AdherenceGoalServiceBehaviors

OSH - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. AHT
  2. We Comin
  3. Robin Line
  4. Tier 2
  5. Work Ramp
  6. Canopy Scheduling
  7. Attendance Line
  8. FCR
  9. The Trunk
  10. Hold Protocol
  11. Shift Bid
  12. Empathy
  13. Service Recovery Workflow
  14. Nurse Line
  15. Triage Protocol
  16. Incentives
  17. Limited Personal Time
  18. Care Req
  19. No Autofails
  20. Perfect Attendance
  21. CET
  22. 95% Quality Goal
  23. 93% Adherence Goal
  24. Service Behaviors