ServiceBehaviorsLimitedPersonalTimeAHT93%AdherenceGoalWeCominCanopySchedulingCareReqFCRTheTrunkTriageProtocolPerfectAttendanceWorkRamp95%QualityGoalIncentivesTier2NoAutofailsAttendanceLineRobinLineShiftBidNurseLineServiceRecoveryWorkflowHoldProtocolCETEmpathyServiceBehaviorsLimitedPersonalTimeAHT93%AdherenceGoalWeCominCanopySchedulingCareReqFCRTheTrunkTriageProtocolPerfectAttendanceWorkRamp95%QualityGoalIncentivesTier2NoAutofailsAttendanceLineRobinLineShiftBidNurseLineServiceRecoveryWorkflowHoldProtocolCETEmpathy

OSH - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Service Behaviors
  2. Limited Personal Time
  3. AHT
  4. 93% Adherence Goal
  5. We Comin
  6. Canopy Scheduling
  7. Care Req
  8. FCR
  9. The Trunk
  10. Triage Protocol
  11. Perfect Attendance
  12. Work Ramp
  13. 95% Quality Goal
  14. Incentives
  15. Tier 2
  16. No Autofails
  17. Attendance Line
  18. Robin Line
  19. Shift Bid
  20. Nurse Line
  21. Service Recovery Workflow
  22. Hold Protocol
  23. CET
  24. Empathy