TriageProtocolIncentivesWeCominNurseLineRobinLineLimitedPersonalTimeFCRCETHoldProtocolShiftBid95%QualityGoalWorkRamp93%AdherenceGoalAHTNoAutofailsCanopySchedulingAttendanceLineServiceRecoveryWorkflowTheTrunkTier2CareReqServiceBehaviorsPerfectAttendanceEmpathyTriageProtocolIncentivesWeCominNurseLineRobinLineLimitedPersonalTimeFCRCETHoldProtocolShiftBid95%QualityGoalWorkRamp93%AdherenceGoalAHTNoAutofailsCanopySchedulingAttendanceLineServiceRecoveryWorkflowTheTrunkTier2CareReqServiceBehaviorsPerfectAttendanceEmpathy

OSH - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Triage Protocol
  2. Incentives
  3. We Comin
  4. Nurse Line
  5. Robin Line
  6. Limited Personal Time
  7. FCR
  8. CET
  9. Hold Protocol
  10. Shift Bid
  11. 95% Quality Goal
  12. Work Ramp
  13. 93% Adherence Goal
  14. AHT
  15. No Autofails
  16. Canopy Scheduling
  17. Attendance Line
  18. Service Recovery Workflow
  19. The Trunk
  20. Tier 2
  21. Care Req
  22. Service Behaviors
  23. Perfect Attendance
  24. Empathy