FCRShiftBidAttendanceLineNurseLineWeCominIncentivesTier2LimitedPersonalTimeRobinLineAHT95%QualityGoalEmpathy93%AdherenceGoalCareReqCETNoAutofailsHoldProtocolTheTrunkServiceBehaviorsServiceRecoveryWorkflowWorkRampPerfectAttendanceCanopySchedulingTriageProtocolFCRShiftBidAttendanceLineNurseLineWeCominIncentivesTier2LimitedPersonalTimeRobinLineAHT95%QualityGoalEmpathy93%AdherenceGoalCareReqCETNoAutofailsHoldProtocolTheTrunkServiceBehaviorsServiceRecoveryWorkflowWorkRampPerfectAttendanceCanopySchedulingTriageProtocol

OSH - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. FCR
  2. Shift Bid
  3. Attendance Line
  4. Nurse Line
  5. We Comin
  6. Incentives
  7. Tier 2
  8. Limited Personal Time
  9. Robin Line
  10. AHT
  11. 95% Quality Goal
  12. Empathy
  13. 93% Adherence Goal
  14. Care Req
  15. CET
  16. No Autofails
  17. Hold Protocol
  18. The Trunk
  19. Service Behaviors
  20. Service Recovery Workflow
  21. Work Ramp
  22. Perfect Attendance
  23. Canopy Scheduling
  24. Triage Protocol