93%AdherenceGoalNoAutofailsIncentivesCETCareReqWeCominTheTrunk95%QualityGoalEmpathyRobinLineNurseLineServiceBehaviorsPerfectAttendanceShiftBidHoldProtocolServiceRecoveryWorkflowLimitedPersonalTimeFCRAttendanceLineAHTTier2TriageProtocolWorkRampCanopyScheduling93%AdherenceGoalNoAutofailsIncentivesCETCareReqWeCominTheTrunk95%QualityGoalEmpathyRobinLineNurseLineServiceBehaviorsPerfectAttendanceShiftBidHoldProtocolServiceRecoveryWorkflowLimitedPersonalTimeFCRAttendanceLineAHTTier2TriageProtocolWorkRampCanopyScheduling

OSH - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 93% Adherence Goal
  2. No Autofails
  3. Incentives
  4. CET
  5. Care Req
  6. We Comin
  7. The Trunk
  8. 95% Quality Goal
  9. Empathy
  10. Robin Line
  11. Nurse Line
  12. Service Behaviors
  13. Perfect Attendance
  14. Shift Bid
  15. Hold Protocol
  16. Service Recovery Workflow
  17. Limited Personal Time
  18. FCR
  19. Attendance Line
  20. AHT
  21. Tier 2
  22. Triage Protocol
  23. Work Ramp
  24. Canopy Scheduling