Clientupsetabout waittimeThe "justneeds totalk to Drfor 5 mins"Clientrequestsmeds/foodbrought totheir carSomeonehangs upon youSomeonesays its"slow"Sick/dyingpet "ohand a NT"apptClientbrings ingoodiesfor staffNo recordsforappointmentMr.Kishlerstops by!Someonecalls forsame dayappointmentThe "I'vebeen cominghere for 20years" clientCatloose, nocarrierEmergencywork in thatisn't anemergencyExtra petbrought forappointmentYou'reasked "havey'all beenbusy?"Someonemad aboutthebiohazardfeeAnotherclientsendingover recordsBeinghanded afecal/urinesampleVetsourcepaymentsnotworkingInsulinrefillrequestLate toappointmentClientcomplainsabout thepricePrintersnotworkingA pet leavesa surprise onthe floor thatyou have toclean upClientcomes into buyfoodAll receptionistsare busy andsomeone iswaiting in thelobbyClientknocking ondoor beforeopeningyou getthe TMIclientWalks infor RXwithoutcalling firstClientupsetabout waittimeThe "justneeds totalk to Drfor 5 mins"Clientrequestsmeds/foodbrought totheir carSomeonehangs upon youSomeonesays its"slow"Sick/dyingpet "ohand a NT"apptClientbrings ingoodiesfor staffNo recordsforappointmentMr.Kishlerstops by!Someonecalls forsame dayappointmentThe "I'vebeen cominghere for 20years" clientCatloose, nocarrierEmergencywork in thatisn't anemergencyExtra petbrought forappointmentYou'reasked "havey'all beenbusy?"Someonemad aboutthebiohazardfeeAnotherclientsendingover recordsBeinghanded afecal/urinesampleVetsourcepaymentsnotworkingInsulinrefillrequestLate toappointmentClientcomplainsabout thepricePrintersnotworkingA pet leavesa surprise onthe floor thatyou have toclean upClientcomes into buyfoodAll receptionistsare busy andsomeone iswaiting in thelobbyClientknocking ondoor beforeopeningyou getthe TMIclientWalks infor RXwithoutcalling first

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client upset about wait time
  2. The "just needs to talk to Dr for 5 mins"
  3. Client requests meds/food brought to their car
  4. Someone hangs up on you
  5. Someone says its "slow"
  6. Sick/dying pet "oh and a NT" appt
  7. Client brings in goodies for staff
  8. No records for appointment
  9. Mr. Kishler stops by!
  10. Someone calls for same day appointment
  11. The "I've been coming here for 20 years" client
  12. Cat loose, no carrier
  13. Emergency work in that isn't an emergency
  14. Extra pet brought for appointment
  15. You're asked "have y'all been busy?"
  16. Someone mad about the biohazard fee
  17. Another client sending over records
  18. Being handed a fecal/urine sample
  19. Vetsource payments not working
  20. Insulin refill request
  21. Late to appointment
  22. Client complains about the price
  23. Printers not working
  24. A pet leaves a surprise on the floor that you have to clean up
  25. Client comes in to buy food
  26. All receptionists are busy and someone is waiting in the lobby
  27. Client knocking on door before opening
  28. you get the TMI client
  29. Walks in for RX without calling first