You'reasked "havey'all beenbusy?"The "I'vebeen cominghere for 20years" clientSick/dyingpet "ohand a NT"apptThe "justneeds totalk to Drfor 5 mins"Clientrequestsmeds/foodbrought totheir carSomeonecalls forsame dayappointmentClientbrings ingoodiesfor staffSomeonehangs upon youWalks infor RXwithoutcalling firstInsulinrefillrequestEmergencywork in thatisn't anemergencySomeonemad aboutthebiohazardfeeAll receptionistsare busy andsomeone iswaiting in thelobbyVetsourcepaymentsnotworkingA pet leavesa surprise onthe floor thatyou have toclean upyou getthe TMIclientNo recordsforappointmentClientcomes into buyfoodCatloose, nocarrierSomeonesays its"slow"Clientcomplainsabout thepriceClientknocking ondoor beforeopeningMr.Kishlerstops by!Anotherclientsendingover recordsBeinghanded afecal/urinesampleExtra petbrought forappointmentClientupsetabout waittimePrintersnotworkingLate toappointmentYou'reasked "havey'all beenbusy?"The "I'vebeen cominghere for 20years" clientSick/dyingpet "ohand a NT"apptThe "justneeds totalk to Drfor 5 mins"Clientrequestsmeds/foodbrought totheir carSomeonecalls forsame dayappointmentClientbrings ingoodiesfor staffSomeonehangs upon youWalks infor RXwithoutcalling firstInsulinrefillrequestEmergencywork in thatisn't anemergencySomeonemad aboutthebiohazardfeeAll receptionistsare busy andsomeone iswaiting in thelobbyVetsourcepaymentsnotworkingA pet leavesa surprise onthe floor thatyou have toclean upyou getthe TMIclientNo recordsforappointmentClientcomes into buyfoodCatloose, nocarrierSomeonesays its"slow"Clientcomplainsabout thepriceClientknocking ondoor beforeopeningMr.Kishlerstops by!Anotherclientsendingover recordsBeinghanded afecal/urinesampleExtra petbrought forappointmentClientupsetabout waittimePrintersnotworkingLate toappointment

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You're asked "have y'all been busy?"
  2. The "I've been coming here for 20 years" client
  3. Sick/dying pet "oh and a NT" appt
  4. The "just needs to talk to Dr for 5 mins"
  5. Client requests meds/food brought to their car
  6. Someone calls for same day appointment
  7. Client brings in goodies for staff
  8. Someone hangs up on you
  9. Walks in for RX without calling first
  10. Insulin refill request
  11. Emergency work in that isn't an emergency
  12. Someone mad about the biohazard fee
  13. All receptionists are busy and someone is waiting in the lobby
  14. Vetsource payments not working
  15. A pet leaves a surprise on the floor that you have to clean up
  16. you get the TMI client
  17. No records for appointment
  18. Client comes in to buy food
  19. Cat loose, no carrier
  20. Someone says its "slow"
  21. Client complains about the price
  22. Client knocking on door before opening
  23. Mr. Kishler stops by!
  24. Another client sending over records
  25. Being handed a fecal/urine sample
  26. Extra pet brought for appointment
  27. Client upset about wait time
  28. Printers not working
  29. Late to appointment