Anotherclientsendingover recordsClientrequestsmeds/foodbrought totheir carEmergencywork in thatisn't anemergencyYou'reasked "havey'all beenbusy?"Clientupsetabout waittimeClientknocking ondoor beforeopeningVetsourcepaymentsnotworkingA pet leavesa surprise onthe floor thatyou have toclean upBeinghanded afecal/urinesampleInsulinrefillrequestCatloose, nocarrierClientcomes into buyfoodClientcomplainsabout thepricePrintersnotworkingMr.Kishlerstops by!Someonemad aboutthebiohazardfeeWalks infor RXwithoutcalling firstyou getthe TMIclientClientbrings ingoodiesfor staffAll receptionistsare busy andsomeone iswaiting in thelobbyExtra petbrought forappointmentNo recordsforappointmentSomeonecalls forsame dayappointmentSick/dyingpet "ohand a NT"apptSomeonesays its"slow"Someonehangs upon youThe "I'vebeen cominghere for 20years" clientLate toappointmentThe "justneeds totalk to Drfor 5 mins"Anotherclientsendingover recordsClientrequestsmeds/foodbrought totheir carEmergencywork in thatisn't anemergencyYou'reasked "havey'all beenbusy?"Clientupsetabout waittimeClientknocking ondoor beforeopeningVetsourcepaymentsnotworkingA pet leavesa surprise onthe floor thatyou have toclean upBeinghanded afecal/urinesampleInsulinrefillrequestCatloose, nocarrierClientcomes into buyfoodClientcomplainsabout thepricePrintersnotworkingMr.Kishlerstops by!Someonemad aboutthebiohazardfeeWalks infor RXwithoutcalling firstyou getthe TMIclientClientbrings ingoodiesfor staffAll receptionistsare busy andsomeone iswaiting in thelobbyExtra petbrought forappointmentNo recordsforappointmentSomeonecalls forsame dayappointmentSick/dyingpet "ohand a NT"apptSomeonesays its"slow"Someonehangs upon youThe "I'vebeen cominghere for 20years" clientLate toappointmentThe "justneeds totalk to Drfor 5 mins"

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Another client sending over records
  2. Client requests meds/food brought to their car
  3. Emergency work in that isn't an emergency
  4. You're asked "have y'all been busy?"
  5. Client upset about wait time
  6. Client knocking on door before opening
  7. Vetsource payments not working
  8. A pet leaves a surprise on the floor that you have to clean up
  9. Being handed a fecal/urine sample
  10. Insulin refill request
  11. Cat loose, no carrier
  12. Client comes in to buy food
  13. Client complains about the price
  14. Printers not working
  15. Mr. Kishler stops by!
  16. Someone mad about the biohazard fee
  17. Walks in for RX without calling first
  18. you get the TMI client
  19. Client brings in goodies for staff
  20. All receptionists are busy and someone is waiting in the lobby
  21. Extra pet brought for appointment
  22. No records for appointment
  23. Someone calls for same day appointment
  24. Sick/dying pet "oh and a NT" appt
  25. Someone says its "slow"
  26. Someone hangs up on you
  27. The "I've been coming here for 20 years" client
  28. Late to appointment
  29. The "just needs to talk to Dr for 5 mins"