Clientcomplainsabout thepriceYou'reasked "havey'all beenbusy?"Beinghanded afecal/urinesampleWalks infor RXwithoutcalling firstClientknocking ondoor beforeopeningSick/dyingpet "ohand a NT"apptEmergencywork in thatisn't anemergencySomeonehangs upon youAll receptionistsare busy andsomeone iswaiting in thelobbyPrintersnotworkingA pet leavesa surprise onthe floor thatyou have toclean upLate toappointmentMr.Kishlerstops by!Clientrequestsmeds/foodbrought totheir carThe "I'vebeen cominghere for 20years" clientClientbrings ingoodiesfor staffNo recordsforappointmentCatloose, nocarrierExtra petbrought forappointmentClientcomes into buyfoodThe "justneeds totalk to Drfor 5 mins"you getthe TMIclientVetsourcepaymentsnotworkingInsulinrefillrequestAnotherclientsendingover recordsSomeonecalls forsame dayappointmentClientupsetabout waittimeSomeonesays its"slow"Someonemad aboutthebiohazardfeeClientcomplainsabout thepriceYou'reasked "havey'all beenbusy?"Beinghanded afecal/urinesampleWalks infor RXwithoutcalling firstClientknocking ondoor beforeopeningSick/dyingpet "ohand a NT"apptEmergencywork in thatisn't anemergencySomeonehangs upon youAll receptionistsare busy andsomeone iswaiting in thelobbyPrintersnotworkingA pet leavesa surprise onthe floor thatyou have toclean upLate toappointmentMr.Kishlerstops by!Clientrequestsmeds/foodbrought totheir carThe "I'vebeen cominghere for 20years" clientClientbrings ingoodiesfor staffNo recordsforappointmentCatloose, nocarrierExtra petbrought forappointmentClientcomes into buyfoodThe "justneeds totalk to Drfor 5 mins"you getthe TMIclientVetsourcepaymentsnotworkingInsulinrefillrequestAnotherclientsendingover recordsSomeonecalls forsame dayappointmentClientupsetabout waittimeSomeonesays its"slow"Someonemad aboutthebiohazardfee

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client complains about the price
  2. You're asked "have y'all been busy?"
  3. Being handed a fecal/urine sample
  4. Walks in for RX without calling first
  5. Client knocking on door before opening
  6. Sick/dying pet "oh and a NT" appt
  7. Emergency work in that isn't an emergency
  8. Someone hangs up on you
  9. All receptionists are busy and someone is waiting in the lobby
  10. Printers not working
  11. A pet leaves a surprise on the floor that you have to clean up
  12. Late to appointment
  13. Mr. Kishler stops by!
  14. Client requests meds/food brought to their car
  15. The "I've been coming here for 20 years" client
  16. Client brings in goodies for staff
  17. No records for appointment
  18. Cat loose, no carrier
  19. Extra pet brought for appointment
  20. Client comes in to buy food
  21. The "just needs to talk to Dr for 5 mins"
  22. you get the TMI client
  23. Vetsource payments not working
  24. Insulin refill request
  25. Another client sending over records
  26. Someone calls for same day appointment
  27. Client upset about wait time
  28. Someone says its "slow"
  29. Someone mad about the biohazard fee