Anotherclientsendingover recordsInsulinrefillrequestSomeonemad aboutthebiohazardfeeSomeonehangs upon youClientupsetabout waittimeThe "I'vebeen cominghere for 20years" clientExtra petbrought forappointmentPrintersnotworkingClientcomes into buyfoodWalks infor RXwithoutcalling firstyou getthe TMIclientAll receptionistsare busy andsomeone iswaiting in thelobbyLate toappointmentBeinghanded afecal/urinesampleClientrequestsmeds/foodbrought totheir carSomeonecalls forsame dayappointmentYou'reasked "havey'all beenbusy?"Clientbrings ingoodiesfor staffCatloose, nocarrierSick/dyingpet "ohand a NT"apptMr.Kishlerstops by!Clientknocking ondoor beforeopeningSomeonesays its"slow"A pet leavesa surprise onthe floor thatyou have toclean upNo recordsforappointmentThe "justneeds totalk to Drfor 5 mins"Emergencywork in thatisn't anemergencyVetsourcepaymentsnotworkingClientcomplainsabout thepriceAnotherclientsendingover recordsInsulinrefillrequestSomeonemad aboutthebiohazardfeeSomeonehangs upon youClientupsetabout waittimeThe "I'vebeen cominghere for 20years" clientExtra petbrought forappointmentPrintersnotworkingClientcomes into buyfoodWalks infor RXwithoutcalling firstyou getthe TMIclientAll receptionistsare busy andsomeone iswaiting in thelobbyLate toappointmentBeinghanded afecal/urinesampleClientrequestsmeds/foodbrought totheir carSomeonecalls forsame dayappointmentYou'reasked "havey'all beenbusy?"Clientbrings ingoodiesfor staffCatloose, nocarrierSick/dyingpet "ohand a NT"apptMr.Kishlerstops by!Clientknocking ondoor beforeopeningSomeonesays its"slow"A pet leavesa surprise onthe floor thatyou have toclean upNo recordsforappointmentThe "justneeds totalk to Drfor 5 mins"Emergencywork in thatisn't anemergencyVetsourcepaymentsnotworkingClientcomplainsabout theprice

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Another client sending over records
  2. Insulin refill request
  3. Someone mad about the biohazard fee
  4. Someone hangs up on you
  5. Client upset about wait time
  6. The "I've been coming here for 20 years" client
  7. Extra pet brought for appointment
  8. Printers not working
  9. Client comes in to buy food
  10. Walks in for RX without calling first
  11. you get the TMI client
  12. All receptionists are busy and someone is waiting in the lobby
  13. Late to appointment
  14. Being handed a fecal/urine sample
  15. Client requests meds/food brought to their car
  16. Someone calls for same day appointment
  17. You're asked "have y'all been busy?"
  18. Client brings in goodies for staff
  19. Cat loose, no carrier
  20. Sick/dying pet "oh and a NT" appt
  21. Mr. Kishler stops by!
  22. Client knocking on door before opening
  23. Someone says its "slow"
  24. A pet leaves a surprise on the floor that you have to clean up
  25. No records for appointment
  26. The "just needs to talk to Dr for 5 mins"
  27. Emergency work in that isn't an emergency
  28. Vetsource payments not working
  29. Client complains about the price