Sent acopyof results Addedon a test HadmorningcoffeeResolveda highpriorityticketReplied toan emailin thequeueHandledover 20callstoday UsedZoetisDx  Offphonestoday Loveworkingat ZoetisTalked withsomeonefrom anotherdepartmentHaveparticipatedso farScheduleda consultAnsweredsomeonein the chatMade anoutboundcall Have apet Transferreda callHaveplans forHalloweenSent akudos inthe supportchatUsed aknowledgearticleCreateda couriercaseUsedBillpay   Went fora walk Talked toyourbuddyOnphonestoday Sent acopyof results Addedon a test HadmorningcoffeeResolveda highpriorityticketReplied toan emailin thequeueHandledover 20callstoday UsedZoetisDx  Offphonestoday Loveworkingat ZoetisTalked withsomeonefrom anotherdepartmentHaveparticipatedso farScheduleda consultAnsweredsomeonein the chatMade anoutboundcall Have apet Transferreda callHaveplans forHalloweenSent akudos inthe supportchatUsed aknowledgearticleCreateda couriercaseUsedBillpay   Went fora walk Talked toyourbuddyOnphonestoday 

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent a copy of results
  2. Added on a test
  3. Had morning coffee
  4. Resolved a high priority ticket
  5. Replied to an email in the queue
  6. Handled over 20 calls today
  7. Used ZoetisDx
  8. Off phones today
  9. Love working at Zoetis
  10. Talked with someone from another department
  11. Have participated so far
  12. Scheduled a consult
  13. Answered someone in the chat
  14. Made an outbound call
  15. Have a pet
  16. Transferred a call
  17. Have plans for Halloween
  18. Sent a kudos in the support chat
  19. Used a knowledge article
  20. Created a courier case
  21. Used Billpay
  22. Went for a walk
  23. Talked to your buddy
  24. On phones today