UsedBillpay   Talked toyourbuddySent akudos inthe supportchatAnsweredsomeonein the chat Have apet Made anoutboundcallScheduleda consult HadmorningcoffeeCreateda couriercaseHaveparticipatedso farLoveworkingat ZoetisReplied toan emailin thequeueHaveplans forHalloweenOnphonestoday Talked withsomeonefrom anotherdepartment UsedZoetisDx Used aknowledgearticleResolveda highpriorityticket Offphonestoday  Addedon a testHandledover 20callstodayTransferreda call Went fora walkSent acopyof resultsUsedBillpay   Talked toyourbuddySent akudos inthe supportchatAnsweredsomeonein the chat Have apet Made anoutboundcallScheduleda consult HadmorningcoffeeCreateda couriercaseHaveparticipatedso farLoveworkingat ZoetisReplied toan emailin thequeueHaveplans forHalloweenOnphonestoday Talked withsomeonefrom anotherdepartment UsedZoetisDx Used aknowledgearticleResolveda highpriorityticket Offphonestoday  Addedon a testHandledover 20callstodayTransferreda call Went fora walkSent acopyof results

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used Billpay
  2. Talked to your buddy
  3. Sent a kudos in the support chat
  4. Answered someone in the chat
  5. Have a pet
  6. Made an outbound call
  7. Scheduled a consult
  8. Had morning coffee
  9. Created a courier case
  10. Have participated so far
  11. Love working at Zoetis
  12. Replied to an email in the queue
  13. Have plans for Halloween
  14. On phones today
  15. Talked with someone from another department
  16. Used ZoetisDx
  17. Used a knowledge article
  18. Resolved a high priority ticket
  19. Off phones today
  20. Added on a test
  21. Handled over 20 calls today
  22. Transferred a call
  23. Went for a walk
  24. Sent a copy of results