Used aknowledgearticleSent akudos inthe supportchat HadmorningcoffeeHandledover 20callstoday UsedZoetisDx Resolveda highpriorityticketSent acopyof resultsAnsweredsomeonein the chatHaveparticipatedso farOnphonestoday  Went fora walkLoveworkingat ZoetisScheduleda consult Talked toyourbuddyHaveplans forHalloweenReplied toan emailin thequeue Addedon a testUsedBillpay  Createda couriercase Have apet Made anoutboundcallTalked withsomeonefrom anotherdepartment Offphonestoday Transferreda callUsed aknowledgearticleSent akudos inthe supportchat HadmorningcoffeeHandledover 20callstoday UsedZoetisDx Resolveda highpriorityticketSent acopyof resultsAnsweredsomeonein the chatHaveparticipatedso farOnphonestoday  Went fora walkLoveworkingat ZoetisScheduleda consult Talked toyourbuddyHaveplans forHalloweenReplied toan emailin thequeue Addedon a testUsedBillpay  Createda couriercase Have apet Made anoutboundcallTalked withsomeonefrom anotherdepartment Offphonestoday Transferreda call

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used a knowledge article
  2. Sent a kudos in the support chat
  3. Had morning coffee
  4. Handled over 20 calls today
  5. Used ZoetisDx
  6. Resolved a high priority ticket
  7. Sent a copy of results
  8. Answered someone in the chat
  9. Have participated so far
  10. On phones today
  11. Went for a walk
  12. Love working at Zoetis
  13. Scheduled a consult
  14. Talked to your buddy
  15. Have plans for Halloween
  16. Replied to an email in the queue
  17. Added on a test
  18. Used Billpay
  19. Created a courier case
  20. Have a pet
  21. Made an outbound call
  22. Talked with someone from another department
  23. Off phones today
  24. Transferred a call