Resolveda highpriorityticketUsed aknowledgearticleReplied toan emailin thequeue Addedon a testOnphonestoday Sent akudos inthe supportchat Offphonestoday Handledover 20callstoday Have apet  HadmorningcoffeeLoveworkingat ZoetisHaveplans forHalloweenMade anoutboundcallCreateda couriercaseUsedBillpay  Sent acopyof resultsScheduleda consult Talked toyourbuddyTransferreda callTalked withsomeonefrom anotherdepartmentAnsweredsomeonein the chat Went fora walkHaveparticipatedso far UsedZoetisDx Resolveda highpriorityticketUsed aknowledgearticleReplied toan emailin thequeue Addedon a testOnphonestoday Sent akudos inthe supportchat Offphonestoday Handledover 20callstoday Have apet  HadmorningcoffeeLoveworkingat ZoetisHaveplans forHalloweenMade anoutboundcallCreateda couriercaseUsedBillpay  Sent acopyof resultsScheduleda consult Talked toyourbuddyTransferreda callTalked withsomeonefrom anotherdepartmentAnsweredsomeonein the chat Went fora walkHaveparticipatedso far UsedZoetisDx 

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolved a high priority ticket
  2. Used a knowledge article
  3. Replied to an email in the queue
  4. Added on a test
  5. On phones today
  6. Sent a kudos in the support chat
  7. Off phones today
  8. Handled over 20 calls today
  9. Have a pet
  10. Had morning coffee
  11. Love working at Zoetis
  12. Have plans for Halloween
  13. Made an outbound call
  14. Created a courier case
  15. Used Billpay
  16. Sent a copy of results
  17. Scheduled a consult
  18. Talked to your buddy
  19. Transferred a call
  20. Talked with someone from another department
  21. Answered someone in the chat
  22. Went for a walk
  23. Have participated so far
  24. Used ZoetisDx