HadmorningcoffeeHaveplans forHalloweenUsed aknowledgearticleOnphonestoday Haveparticipatedso far Have apet Sent acopyof resultsScheduleda consultAnsweredsomeonein the chat Talked toyourbuddy Offphonestoday Transferreda callUsedBillpay  Sent akudos inthe supportchat Addedon a test UsedZoetisDx Handledover 20callstodayTalked withsomeonefrom anotherdepartmentCreateda couriercaseMade anoutboundcallReplied toan emailin thequeue Went fora walkLoveworkingat ZoetisResolveda highpriorityticket HadmorningcoffeeHaveplans forHalloweenUsed aknowledgearticleOnphonestoday Haveparticipatedso far Have apet Sent acopyof resultsScheduleda consultAnsweredsomeonein the chat Talked toyourbuddy Offphonestoday Transferreda callUsedBillpay  Sent akudos inthe supportchat Addedon a test UsedZoetisDx Handledover 20callstodayTalked withsomeonefrom anotherdepartmentCreateda couriercaseMade anoutboundcallReplied toan emailin thequeue Went fora walkLoveworkingat ZoetisResolveda highpriorityticket

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had morning coffee
  2. Have plans for Halloween
  3. Used a knowledge article
  4. On phones today
  5. Have participated so far
  6. Have a pet
  7. Sent a copy of results
  8. Scheduled a consult
  9. Answered someone in the chat
  10. Talked to your buddy
  11. Off phones today
  12. Transferred a call
  13. Used Billpay
  14. Sent a kudos in the support chat
  15. Added on a test
  16. Used ZoetisDx
  17. Handled over 20 calls today
  18. Talked with someone from another department
  19. Created a courier case
  20. Made an outbound call
  21. Replied to an email in the queue
  22. Went for a walk
  23. Love working at Zoetis
  24. Resolved a high priority ticket