UsedBillpay   Talked toyourbuddySent acopyof resultsHaveparticipatedso far Offphonestoday Sent akudos inthe supportchatTalked withsomeonefrom anotherdepartmentLoveworkingat Zoetis Hadmorningcoffee Went fora walk UsedZoetisDx Made anoutboundcallAnsweredsomeonein the chatResolveda highpriorityticketUsed aknowledgearticle Addedon a test Have apet Handledover 20callstodayReplied toan emailin thequeueOnphonestoday Scheduleda consultCreateda couriercaseTransferreda callHaveplans forHalloweenUsedBillpay   Talked toyourbuddySent acopyof resultsHaveparticipatedso far Offphonestoday Sent akudos inthe supportchatTalked withsomeonefrom anotherdepartmentLoveworkingat Zoetis Hadmorningcoffee Went fora walk UsedZoetisDx Made anoutboundcallAnsweredsomeonein the chatResolveda highpriorityticketUsed aknowledgearticle Addedon a test Have apet Handledover 20callstodayReplied toan emailin thequeueOnphonestoday Scheduleda consultCreateda couriercaseTransferreda callHaveplans forHalloween

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used Billpay
  2. Talked to your buddy
  3. Sent a copy of results
  4. Have participated so far
  5. Off phones today
  6. Sent a kudos in the support chat
  7. Talked with someone from another department
  8. Love working at Zoetis
  9. Had morning coffee
  10. Went for a walk
  11. Used ZoetisDx
  12. Made an outbound call
  13. Answered someone in the chat
  14. Resolved a high priority ticket
  15. Used a knowledge article
  16. Added on a test
  17. Have a pet
  18. Handled over 20 calls today
  19. Replied to an email in the queue
  20. On phones today
  21. Scheduled a consult
  22. Created a courier case
  23. Transferred a call
  24. Have plans for Halloween