Sent akudos inthe supportchatOnphonestoday Sent acopyof results Offphonestoday Loveworkingat ZoetisHaveplans forHalloween Have apet  HadmorningcoffeeAnsweredsomeonein the chatScheduleda consult Talked toyourbuddyTalked withsomeonefrom anotherdepartmentResolveda highpriorityticket Went fora walkUsed aknowledgearticleHaveparticipatedso farTransferreda callHandledover 20callstodayUsedBillpay   UsedZoetisDx Replied toan emailin thequeueCreateda couriercase Addedon a testMade anoutboundcallSent akudos inthe supportchatOnphonestoday Sent acopyof results Offphonestoday Loveworkingat ZoetisHaveplans forHalloween Have apet  HadmorningcoffeeAnsweredsomeonein the chatScheduleda consult Talked toyourbuddyTalked withsomeonefrom anotherdepartmentResolveda highpriorityticket Went fora walkUsed aknowledgearticleHaveparticipatedso farTransferreda callHandledover 20callstodayUsedBillpay   UsedZoetisDx Replied toan emailin thequeueCreateda couriercase Addedon a testMade anoutboundcall

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent a kudos in the support chat
  2. On phones today
  3. Sent a copy of results
  4. Off phones today
  5. Love working at Zoetis
  6. Have plans for Halloween
  7. Have a pet
  8. Had morning coffee
  9. Answered someone in the chat
  10. Scheduled a consult
  11. Talked to your buddy
  12. Talked with someone from another department
  13. Resolved a high priority ticket
  14. Went for a walk
  15. Used a knowledge article
  16. Have participated so far
  17. Transferred a call
  18. Handled over 20 calls today
  19. Used Billpay
  20. Used ZoetisDx
  21. Replied to an email in the queue
  22. Created a courier case
  23. Added on a test
  24. Made an outbound call