UsedBillpay  Replied toan emailin thequeueHaveparticipatedso far Have apet Createda couriercaseSent akudos inthe supportchatOnphonestoday Made anoutboundcallResolveda highpriorityticket HadmorningcoffeeAnsweredsomeonein the chat Went fora walkTalked withsomeonefrom anotherdepartmentHaveplans forHalloweenLoveworkingat ZoetisHandledover 20callstodaySent acopyof resultsUsed aknowledgearticle UsedZoetisDx Scheduleda consultTransferreda call Talked toyourbuddy Addedon a test Offphonestoday UsedBillpay  Replied toan emailin thequeueHaveparticipatedso far Have apet Createda couriercaseSent akudos inthe supportchatOnphonestoday Made anoutboundcallResolveda highpriorityticket HadmorningcoffeeAnsweredsomeonein the chat Went fora walkTalked withsomeonefrom anotherdepartmentHaveplans forHalloweenLoveworkingat ZoetisHandledover 20callstodaySent acopyof resultsUsed aknowledgearticle UsedZoetisDx Scheduleda consultTransferreda call Talked toyourbuddy Addedon a test Offphonestoday 

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used Billpay
  2. Replied to an email in the queue
  3. Have participated so far
  4. Have a pet
  5. Created a courier case
  6. Sent a kudos in the support chat
  7. On phones today
  8. Made an outbound call
  9. Resolved a high priority ticket
  10. Had morning coffee
  11. Answered someone in the chat
  12. Went for a walk
  13. Talked with someone from another department
  14. Have plans for Halloween
  15. Love working at Zoetis
  16. Handled over 20 calls today
  17. Sent a copy of results
  18. Used a knowledge article
  19. Used ZoetisDx
  20. Scheduled a consult
  21. Transferred a call
  22. Talked to your buddy
  23. Added on a test
  24. Off phones today