Handledover 20callstodayReplied toan emailin thequeue Have apet  Went fora walkUsedBillpay  Haveplans forHalloween HadmorningcoffeeSent akudos inthe supportchatUsed aknowledgearticle Offphonestoday Sent acopyof resultsAnsweredsomeonein the chatCreateda couriercaseHaveparticipatedso farLoveworkingat Zoetis UsedZoetisDx Scheduleda consultTransferreda callMade anoutboundcall Talked toyourbuddyOnphonestoday Resolveda highpriorityticketTalked withsomeonefrom anotherdepartment Addedon a testHandledover 20callstodayReplied toan emailin thequeue Have apet  Went fora walkUsedBillpay  Haveplans forHalloween HadmorningcoffeeSent akudos inthe supportchatUsed aknowledgearticle Offphonestoday Sent acopyof resultsAnsweredsomeonein the chatCreateda couriercaseHaveparticipatedso farLoveworkingat Zoetis UsedZoetisDx Scheduleda consultTransferreda callMade anoutboundcall Talked toyourbuddyOnphonestoday Resolveda highpriorityticketTalked withsomeonefrom anotherdepartment Addedon a test

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Handled over 20 calls today
  2. Replied to an email in the queue
  3. Have a pet
  4. Went for a walk
  5. Used Billpay
  6. Have plans for Halloween
  7. Had morning coffee
  8. Sent a kudos in the support chat
  9. Used a knowledge article
  10. Off phones today
  11. Sent a copy of results
  12. Answered someone in the chat
  13. Created a courier case
  14. Have participated so far
  15. Love working at Zoetis
  16. Used ZoetisDx
  17. Scheduled a consult
  18. Transferred a call
  19. Made an outbound call
  20. Talked to your buddy
  21. On phones today
  22. Resolved a high priority ticket
  23. Talked with someone from another department
  24. Added on a test