Handledover 20callstoday Have apet Haveparticipatedso far UsedZoetisDx  HadmorningcoffeeCreateda couriercaseOnphonestoday  Went fora walk Offphonestoday Transferreda callReplied toan emailin thequeueUsed aknowledgearticleResolveda highpriorityticketMade anoutboundcallScheduleda consultUsedBillpay  Talked withsomeonefrom anotherdepartment Addedon a testHaveplans forHalloweenLoveworkingat ZoetisAnsweredsomeonein the chatSent acopyof results Talked toyourbuddySent akudos inthe supportchatHandledover 20callstoday Have apet Haveparticipatedso far UsedZoetisDx  HadmorningcoffeeCreateda couriercaseOnphonestoday  Went fora walk Offphonestoday Transferreda callReplied toan emailin thequeueUsed aknowledgearticleResolveda highpriorityticketMade anoutboundcallScheduleda consultUsedBillpay  Talked withsomeonefrom anotherdepartment Addedon a testHaveplans forHalloweenLoveworkingat ZoetisAnsweredsomeonein the chatSent acopyof results Talked toyourbuddySent akudos inthe supportchat

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Handled over 20 calls today
  2. Have a pet
  3. Have participated so far
  4. Used ZoetisDx
  5. Had morning coffee
  6. Created a courier case
  7. On phones today
  8. Went for a walk
  9. Off phones today
  10. Transferred a call
  11. Replied to an email in the queue
  12. Used a knowledge article
  13. Resolved a high priority ticket
  14. Made an outbound call
  15. Scheduled a consult
  16. Used Billpay
  17. Talked with someone from another department
  18. Added on a test
  19. Have plans for Halloween
  20. Love working at Zoetis
  21. Answered someone in the chat
  22. Sent a copy of results
  23. Talked to your buddy
  24. Sent a kudos in the support chat