Went fora walkSent acopyof resultsUsed aknowledgearticleAnsweredsomeonein the chatHaveplans forHalloweenUsedBillpay   Talked toyourbuddyReplied toan emailin thequeueCreateda couriercase UsedZoetisDx Sent akudos inthe supportchat Offphonestoday  Addedon a testLoveworkingat ZoetisHaveparticipatedso farMade anoutboundcallScheduleda consult HadmorningcoffeeHandledover 20callstodayOnphonestoday Transferreda call Have apet Talked withsomeonefrom anotherdepartmentResolveda highpriorityticket Went fora walkSent acopyof resultsUsed aknowledgearticleAnsweredsomeonein the chatHaveplans forHalloweenUsedBillpay   Talked toyourbuddyReplied toan emailin thequeueCreateda couriercase UsedZoetisDx Sent akudos inthe supportchat Offphonestoday  Addedon a testLoveworkingat ZoetisHaveparticipatedso farMade anoutboundcallScheduleda consult HadmorningcoffeeHandledover 20callstodayOnphonestoday Transferreda call Have apet Talked withsomeonefrom anotherdepartmentResolveda highpriorityticket

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Went for a walk
  2. Sent a copy of results
  3. Used a knowledge article
  4. Answered someone in the chat
  5. Have plans for Halloween
  6. Used Billpay
  7. Talked to your buddy
  8. Replied to an email in the queue
  9. Created a courier case
  10. Used ZoetisDx
  11. Sent a kudos in the support chat
  12. Off phones today
  13. Added on a test
  14. Love working at Zoetis
  15. Have participated so far
  16. Made an outbound call
  17. Scheduled a consult
  18. Had morning coffee
  19. Handled over 20 calls today
  20. On phones today
  21. Transferred a call
  22. Have a pet
  23. Talked with someone from another department
  24. Resolved a high priority ticket