Replied toan emailin thequeueLoveworkingat Zoetis HadmorningcoffeeSent akudos inthe supportchatHaveparticipatedso farTalked withsomeonefrom anotherdepartment Addedon a testSent acopyof resultsCreateda couriercase Talked toyourbuddyResolveda highpriorityticket Went fora walkHaveplans forHalloween UsedZoetisDx  Have apet Scheduleda consult Offphonestoday Answeredsomeonein the chatUsedBillpay  Handledover 20callstodayMade anoutboundcallUsed aknowledgearticleOnphonestoday Transferreda callReplied toan emailin thequeueLoveworkingat Zoetis HadmorningcoffeeSent akudos inthe supportchatHaveparticipatedso farTalked withsomeonefrom anotherdepartment Addedon a testSent acopyof resultsCreateda couriercase Talked toyourbuddyResolveda highpriorityticket Went fora walkHaveplans forHalloween UsedZoetisDx  Have apet Scheduleda consult Offphonestoday Answeredsomeonein the chatUsedBillpay  Handledover 20callstodayMade anoutboundcallUsed aknowledgearticleOnphonestoday Transferreda call

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Replied to an email in the queue
  2. Love working at Zoetis
  3. Had morning coffee
  4. Sent a kudos in the support chat
  5. Have participated so far
  6. Talked with someone from another department
  7. Added on a test
  8. Sent a copy of results
  9. Created a courier case
  10. Talked to your buddy
  11. Resolved a high priority ticket
  12. Went for a walk
  13. Have plans for Halloween
  14. Used ZoetisDx
  15. Have a pet
  16. Scheduled a consult
  17. Off phones today
  18. Answered someone in the chat
  19. Used Billpay
  20. Handled over 20 calls today
  21. Made an outbound call
  22. Used a knowledge article
  23. On phones today
  24. Transferred a call