Answeredsomeonein the chatResolveda highpriorityticketMade anoutboundcall Went fora walk Addedon a test HadmorningcoffeeHandledover 20callstodayScheduleda consult Have apet UsedBillpay   Talked toyourbuddyHaveparticipatedso farSent akudos inthe supportchat Offphonestoday Onphonestoday  UsedZoetisDx Sent acopyof resultsUsed aknowledgearticleHaveplans forHalloweenReplied toan emailin thequeueCreateda couriercaseTransferreda callTalked withsomeonefrom anotherdepartmentLoveworkingat ZoetisAnsweredsomeonein the chatResolveda highpriorityticketMade anoutboundcall Went fora walk Addedon a test HadmorningcoffeeHandledover 20callstodayScheduleda consult Have apet UsedBillpay   Talked toyourbuddyHaveparticipatedso farSent akudos inthe supportchat Offphonestoday Onphonestoday  UsedZoetisDx Sent acopyof resultsUsed aknowledgearticleHaveplans forHalloweenReplied toan emailin thequeueCreateda couriercaseTransferreda callTalked withsomeonefrom anotherdepartmentLoveworkingat Zoetis

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answered someone in the chat
  2. Resolved a high priority ticket
  3. Made an outbound call
  4. Went for a walk
  5. Added on a test
  6. Had morning coffee
  7. Handled over 20 calls today
  8. Scheduled a consult
  9. Have a pet
  10. Used Billpay
  11. Talked to your buddy
  12. Have participated so far
  13. Sent a kudos in the support chat
  14. Off phones today
  15. On phones today
  16. Used ZoetisDx
  17. Sent a copy of results
  18. Used a knowledge article
  19. Have plans for Halloween
  20. Replied to an email in the queue
  21. Created a courier case
  22. Transferred a call
  23. Talked with someone from another department
  24. Love working at Zoetis