Replied toan emailin thequeueUsed aknowledgearticleAnsweredsomeonein the chatOnphonestoday UsedBillpay   Talked toyourbuddy Offphonestoday Haveplans forHalloween UsedZoetisDx Handledover 20callstodayLoveworkingat ZoetisTransferreda callMade anoutboundcallCreateda couriercaseHaveparticipatedso far Went fora walk HadmorningcoffeeScheduleda consultResolveda highpriorityticket Addedon a testSent akudos inthe supportchatSent acopyof results Have apet Talked withsomeonefrom anotherdepartmentReplied toan emailin thequeueUsed aknowledgearticleAnsweredsomeonein the chatOnphonestoday UsedBillpay   Talked toyourbuddy Offphonestoday Haveplans forHalloween UsedZoetisDx Handledover 20callstodayLoveworkingat ZoetisTransferreda callMade anoutboundcallCreateda couriercaseHaveparticipatedso far Went fora walk HadmorningcoffeeScheduleda consultResolveda highpriorityticket Addedon a testSent akudos inthe supportchatSent acopyof results Have apet Talked withsomeonefrom anotherdepartment

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Replied to an email in the queue
  2. Used a knowledge article
  3. Answered someone in the chat
  4. On phones today
  5. Used Billpay
  6. Talked to your buddy
  7. Off phones today
  8. Have plans for Halloween
  9. Used ZoetisDx
  10. Handled over 20 calls today
  11. Love working at Zoetis
  12. Transferred a call
  13. Made an outbound call
  14. Created a courier case
  15. Have participated so far
  16. Went for a walk
  17. Had morning coffee
  18. Scheduled a consult
  19. Resolved a high priority ticket
  20. Added on a test
  21. Sent a kudos in the support chat
  22. Sent a copy of results
  23. Have a pet
  24. Talked with someone from another department