(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer expresses frustration at too many calls (Complaint)
Customer dissatisfied that card did not work (Complaint)
Fix Pay Submitted + MPAY
DEMN
Settlement Submitted
MPAY on Business Card
BKO
Customer misinformed by previous agent (Complaint)
Reage + MPAY
Submitted 2 Complaints on one call
Customer having issues reaching BofA via phone (complaint)
Total Due + MPAY
Customer Sent Payment but we did not receive it (complaint)
Overcame objections on PTPP Call
Customer working with a DSA
DMP Transfer + Bucket Payment
Submitted Fee Waiver/SRA/Fee Decision Tool
QuickRemit Payment
Customer expresses interest rate too high and that BofA did not help (Complaint)
