MPAY onBusinessCardCustomerSent Paymentbut we did notreceive it(complaint)Reage+MPAYTotalDue +MPAYSubmitted FeeWaiver/SRA/FeeDecision ToolSubmitted2Complaintson one callDMPTransfer +BucketPaymentBKOCustomerNotReceivingStatements(Complaint)CustomerBill Pay didnot work(Complaint)GUTD+MPAYFix PaySubmitted+ MPAYCustomerdissatisfiedthat card didnot work(Complaint)Customerexpressesfrustration attoo many calls(Complaint)Customerexpressesinterest rate toohigh and thatBofA did nothelp (Complaint)DEMNQuickRemitPaymentLanguageLine CallSettlementSubmittedFullBalancePaymentCustomerhaving issuesreaching BofAvia phone(complaint)Customermisinformedby previousagent(Complaint)Customerworkingwith aDSAOvercameobjectionson PTPPCallMPAY onBusinessCardCustomerSent Paymentbut we did notreceive it(complaint)Reage+MPAYTotalDue +MPAYSubmitted FeeWaiver/SRA/FeeDecision ToolSubmitted2Complaintson one callDMPTransfer +BucketPaymentBKOCustomerNotReceivingStatements(Complaint)CustomerBill Pay didnot work(Complaint)GUTD+MPAYFix PaySubmitted+ MPAYCustomerdissatisfiedthat card didnot work(Complaint)Customerexpressesfrustration attoo many calls(Complaint)Customerexpressesinterest rate toohigh and thatBofA did nothelp (Complaint)DEMNQuickRemitPaymentLanguageLine CallSettlementSubmittedFullBalancePaymentCustomerhaving issuesreaching BofAvia phone(complaint)Customermisinformedby previousagent(Complaint)Customerworkingwith aDSAOvercameobjectionson PTPPCall

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. MPAY on Business Card
  2. Customer Sent Payment but we did not receive it (complaint)
  3. Reage + MPAY
  4. Total Due + MPAY
  5. Submitted Fee Waiver/SRA/Fee Decision Tool
  6. Submitted 2 Complaints on one call
  7. DMP Transfer + Bucket Payment
  8. BKO
  9. Customer Not Receiving Statements (Complaint)
  10. Customer Bill Pay did not work (Complaint)
  11. GUTD + MPAY
  12. Fix Pay Submitted + MPAY
  13. Customer dissatisfied that card did not work (Complaint)
  14. Customer expresses frustration at too many calls (Complaint)
  15. Customer expresses interest rate too high and that BofA did not help (Complaint)
  16. DEMN
  17. QuickRemit Payment
  18. Language Line Call
  19. Settlement Submitted
  20. Full Balance Payment
  21. Customer having issues reaching BofA via phone (complaint)
  22. Customer misinformed by previous agent (Complaint)
  23. Customer working with a DSA
  24. Overcame objections on PTPP Call