(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
MPAY on Business Card
Customer Sent Payment but we did not receive it (complaint)
Reage + MPAY
Total Due + MPAY
Submitted Fee Waiver/SRA/Fee Decision Tool
Submitted 2 Complaints on one call
DMP Transfer + Bucket Payment
BKO
Customer Not Receiving Statements (Complaint)
Customer Bill Pay did not work (Complaint)
GUTD + MPAY
Fix Pay Submitted + MPAY
Customer dissatisfied that card did not work (Complaint)
Customer expresses frustration at too many calls (Complaint)
Customer expresses interest rate too high and that BofA did not help (Complaint)
DEMN
QuickRemit Payment
Language Line Call
Settlement Submitted
Full Balance Payment
Customer having issues reaching BofA via phone (complaint)
Customer misinformed by previous agent (Complaint)
