(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer expresses interest rate too high and that BofA did not help (Complaint)
BKO
Language Line Call
Reage + MPAY
GUTD + MPAY
MPAY on Business Card
Submitted 2 Complaints on one call
Customer having issues reaching BofA via phone (complaint)
Submitted Fee Waiver/SRA/Fee Decision Tool
Customer Sent Payment but we did not receive it (complaint)
Settlement Submitted
DMP Transfer + Bucket Payment
QuickRemit Payment
Customer Not Receiving Statements (Complaint)
Fix Pay Submitted + MPAY
DEMN
Customer expresses frustration at too many calls (Complaint)
Total Due + MPAY
Full Balance Payment
Customer misinformed by previous agent (Complaint)
Customer Bill Pay did not work (Complaint)
Customer working with a DSA
Customer dissatisfied that card did not work (Complaint)
