(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Submitted Fee Waiver/SRA/Fee Decision Tool
QuickRemit Payment
DMP Transfer + Bucket Payment
MPAY on Business Card
Customer dissatisfied that card did not work (Complaint)
DEMN
GUTD + MPAY
Total Due + MPAY
Full Balance Payment
Reage + MPAY
Customer working with a DSA
Customer misinformed by previous agent (Complaint)
Customer expresses interest rate too high and that BofA did not help (Complaint)
Customer Bill Pay did not work (Complaint)
BKO
Customer expresses frustration at too many calls (Complaint)
Language Line Call
Settlement Submitted
Customer having issues reaching BofA via phone (complaint)
Customer Sent Payment but we did not receive it (complaint)
