(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Submitted 2 Complaints on one call
GUTD + MPAY
QuickRemit Payment
Customer misinformed by previous agent (Complaint)
Customer expresses frustration at too many calls (Complaint)
Customer Sent Payment but we did not receive it (complaint)
Customer working with a DSA
DEMN
Reage + MPAY
BKO
MPAY on Business Card
Total Due + MPAY
Overcame objections on PTPP Call
DMP Transfer + Bucket Payment
Customer Not Receiving Statements (Complaint)
Customer dissatisfied that card did not work (Complaint)
Fix Pay Submitted + MPAY
Submitted Fee Waiver/SRA/Fee Decision Tool
Settlement Submitted
Customer Bill Pay did not work (Complaint)
Customer expresses interest rate too high and that BofA did not help (Complaint)
Language Line Call
Customer having issues reaching BofA via phone (complaint)
