Call Avimarktosuccessfullyfix a problemTrain acoworkerScheduleDr. RalphappointmentcorrectlyCompletepuppyplaytimeinvitesSchedulea seniorwellnessCollectSxdepositConvinceclient topurchasenon-foodretail itemDeepclean areain front ofclinicPackageand returnemptytonerSchedulea clientfrom thewait listSchedulean urgentfit inShow clientZoetisrewards (whodoesn'talready use it)Get paymentfrom someoneon work listthat's beenthere for 1week+Ask client toleave a review& then receivea review fromthemGet depositfor 3+ petappointmentGive aclient ahandoutChangeDHPPB orPRCBreminderwindowFill aprescription(NotNG/HG)Convince clientto purchasesomething inclinic vs. onlinepharmacyClean upanaccident inthe lobbyUse Weavequick fill toschedulesame dayappointmentDe-escalateangryclientPartake ina happyvisitForwardbook anappointmentCall Avimarktosuccessfullyfix a problemTrain acoworkerScheduleDr. RalphappointmentcorrectlyCompletepuppyplaytimeinvitesSchedulea seniorwellnessCollectSxdepositConvinceclient topurchasenon-foodretail itemDeepclean areain front ofclinicPackageand returnemptytonerSchedulea clientfrom thewait listSchedulean urgentfit inShow clientZoetisrewards (whodoesn'talready use it)Get paymentfrom someoneon work listthat's beenthere for 1week+Ask client toleave a review& then receivea review fromthemGet depositfor 3+ petappointmentGive aclient ahandoutChangeDHPPB orPRCBreminderwindowFill aprescription(NotNG/HG)Convince clientto purchasesomething inclinic vs. onlinepharmacyClean upanaccident inthe lobbyUse Weavequick fill toschedulesame dayappointmentDe-escalateangryclientPartake ina happyvisitForwardbook anappointment

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call Avimark to successfully fix a problem
  2. Train a coworker
  3. Schedule Dr. Ralph appointment correctly
  4. Complete puppy playtime invites
  5. Schedule a senior wellness
  6. Collect Sx deposit
  7. Convince client to purchase non-food retail item
  8. Deep clean area in front of clinic
  9. Package and return empty toner
  10. Schedule a client from the wait list
  11. Schedule an urgent fit in
  12. Show client Zoetis rewards (who doesn't already use it)
  13. Get payment from someone on work list that's been there for 1 week+
  14. Ask client to leave a review & then receive a review from them
  15. Get deposit for 3+ pet appointment
  16. Give a client a handout
  17. Change DHPPB or PRCB reminder window
  18. Fill a prescription (Not NG/HG)
  19. Convince client to purchase something in clinic vs. online pharmacy
  20. Clean up an accident in the lobby
  21. Use Weave quick fill to schedule same day appointment
  22. De-escalate angry client
  23. Partake in a happy visit
  24. Forward book an appointment