Ask client toleave a review& then receivea review fromthemGet paymentfrom someoneon work listthat's beenthere for 1week+Get depositfor 3+ petappointmentDe-escalateangryclientCollectSxdepositCall Avimarktosuccessfullyfix a problemSchedulea seniorwellnessDeepclean areain front ofclinicUse Weavequick fill toschedulesame dayappointmentConvinceclient topurchasenon-foodretail itemSchedulea clientfrom thewait listPackageand returnemptytonerPartake ina happyvisitConvince clientto purchasesomething inclinic vs. onlinepharmacyChangeDHPPB orPRCBreminderwindowSchedulean urgentfit inGive aclient ahandoutClean upanaccident inthe lobbyCompletepuppyplaytimeinvitesFill aprescription(NotNG/HG)Forwardbook anappointmentScheduleDr. RalphappointmentcorrectlyShow clientZoetisrewards (whodoesn'talready use it)Train acoworkerAsk client toleave a review& then receivea review fromthemGet paymentfrom someoneon work listthat's beenthere for 1week+Get depositfor 3+ petappointmentDe-escalateangryclientCollectSxdepositCall Avimarktosuccessfullyfix a problemSchedulea seniorwellnessDeepclean areain front ofclinicUse Weavequick fill toschedulesame dayappointmentConvinceclient topurchasenon-foodretail itemSchedulea clientfrom thewait listPackageand returnemptytonerPartake ina happyvisitConvince clientto purchasesomething inclinic vs. onlinepharmacyChangeDHPPB orPRCBreminderwindowSchedulean urgentfit inGive aclient ahandoutClean upanaccident inthe lobbyCompletepuppyplaytimeinvitesFill aprescription(NotNG/HG)Forwardbook anappointmentScheduleDr. RalphappointmentcorrectlyShow clientZoetisrewards (whodoesn'talready use it)Train acoworker

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Ask client to leave a review & then receive a review from them
  2. Get payment from someone on work list that's been there for 1 week+
  3. Get deposit for 3+ pet appointment
  4. De-escalate angry client
  5. Collect Sx deposit
  6. Call Avimark to successfully fix a problem
  7. Schedule a senior wellness
  8. Deep clean area in front of clinic
  9. Use Weave quick fill to schedule same day appointment
  10. Convince client to purchase non-food retail item
  11. Schedule a client from the wait list
  12. Package and return empty toner
  13. Partake in a happy visit
  14. Convince client to purchase something in clinic vs. online pharmacy
  15. Change DHPPB or PRCB reminder window
  16. Schedule an urgent fit in
  17. Give a client a handout
  18. Clean up an accident in the lobby
  19. Complete puppy playtime invites
  20. Fill a prescription (Not NG/HG)
  21. Forward book an appointment
  22. Schedule Dr. Ralph appointment correctly
  23. Show client Zoetis rewards (who doesn't already use it)
  24. Train a coworker