Schedulean urgentfit inFill aprescription(NotNG/HG)ScheduleDr. RalphappointmentcorrectlyGive aclient ahandoutCollectSxdepositCall Avimarktosuccessfullyfix a problemPartake ina happyvisitGet depositfor 3+ petappointmentConvince clientto purchasesomething inclinic vs. onlinepharmacyTrain acoworkerAsk client toleave a review& then receivea review fromthemCompletepuppyplaytimeinvitesForwardbook anappointmentConvinceclient topurchasenon-foodretail itemDeepclean areain front ofclinicClean upanaccident inthe lobbyDe-escalateangryclientSchedulea clientfrom thewait listSchedulea seniorwellnessChangeDHPPB orPRCBreminderwindowPackageand returnemptytonerUse Weavequick fill toschedulesame dayappointmentGet paymentfrom someoneon work listthat's beenthere for 1week+Show clientZoetisrewards (whodoesn'talready use it)Schedulean urgentfit inFill aprescription(NotNG/HG)ScheduleDr. RalphappointmentcorrectlyGive aclient ahandoutCollectSxdepositCall Avimarktosuccessfullyfix a problemPartake ina happyvisitGet depositfor 3+ petappointmentConvince clientto purchasesomething inclinic vs. onlinepharmacyTrain acoworkerAsk client toleave a review& then receivea review fromthemCompletepuppyplaytimeinvitesForwardbook anappointmentConvinceclient topurchasenon-foodretail itemDeepclean areain front ofclinicClean upanaccident inthe lobbyDe-escalateangryclientSchedulea clientfrom thewait listSchedulea seniorwellnessChangeDHPPB orPRCBreminderwindowPackageand returnemptytonerUse Weavequick fill toschedulesame dayappointmentGet paymentfrom someoneon work listthat's beenthere for 1week+Show clientZoetisrewards (whodoesn'talready use it)

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule an urgent fit in
  2. Fill a prescription (Not NG/HG)
  3. Schedule Dr. Ralph appointment correctly
  4. Give a client a handout
  5. Collect Sx deposit
  6. Call Avimark to successfully fix a problem
  7. Partake in a happy visit
  8. Get deposit for 3+ pet appointment
  9. Convince client to purchase something in clinic vs. online pharmacy
  10. Train a coworker
  11. Ask client to leave a review & then receive a review from them
  12. Complete puppy playtime invites
  13. Forward book an appointment
  14. Convince client to purchase non-food retail item
  15. Deep clean area in front of clinic
  16. Clean up an accident in the lobby
  17. De-escalate angry client
  18. Schedule a client from the wait list
  19. Schedule a senior wellness
  20. Change DHPPB or PRCB reminder window
  21. Package and return empty toner
  22. Use Weave quick fill to schedule same day appointment
  23. Get payment from someone on work list that's been there for 1 week+
  24. Show client Zoetis rewards (who doesn't already use it)