De-escalateangryclientCall Avimarktosuccessfullyfix a problemSchedulea seniorwellnessForwardbook anappointmentPartake ina happyvisitShow clientZoetisrewards (whodoesn'talready use it)Convinceclient topurchasenon-foodretail itemChangeDHPPB orPRCBreminderwindowCollectSxdepositScheduleDr. RalphappointmentcorrectlyDeepclean areain front ofclinicSchedulea clientfrom thewait listGet paymentfrom someoneon work listthat's beenthere for 1week+Fill aprescription(NotNG/HG)Give aclient ahandoutClean upanaccident inthe lobbyTrain acoworkerAsk client toleave a review& then receivea review fromthemCompletepuppyplaytimeinvitesConvince clientto purchasesomething inclinic vs. onlinepharmacySchedulean urgentfit inUse Weavequick fill toschedulesame dayappointmentGet depositfor 3+ petappointmentPackageand returnemptytonerDe-escalateangryclientCall Avimarktosuccessfullyfix a problemSchedulea seniorwellnessForwardbook anappointmentPartake ina happyvisitShow clientZoetisrewards (whodoesn'talready use it)Convinceclient topurchasenon-foodretail itemChangeDHPPB orPRCBreminderwindowCollectSxdepositScheduleDr. RalphappointmentcorrectlyDeepclean areain front ofclinicSchedulea clientfrom thewait listGet paymentfrom someoneon work listthat's beenthere for 1week+Fill aprescription(NotNG/HG)Give aclient ahandoutClean upanaccident inthe lobbyTrain acoworkerAsk client toleave a review& then receivea review fromthemCompletepuppyplaytimeinvitesConvince clientto purchasesomething inclinic vs. onlinepharmacySchedulean urgentfit inUse Weavequick fill toschedulesame dayappointmentGet depositfor 3+ petappointmentPackageand returnemptytoner

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De-escalate angry client
  2. Call Avimark to successfully fix a problem
  3. Schedule a senior wellness
  4. Forward book an appointment
  5. Partake in a happy visit
  6. Show client Zoetis rewards (who doesn't already use it)
  7. Convince client to purchase non-food retail item
  8. Change DHPPB or PRCB reminder window
  9. Collect Sx deposit
  10. Schedule Dr. Ralph appointment correctly
  11. Deep clean area in front of clinic
  12. Schedule a client from the wait list
  13. Get payment from someone on work list that's been there for 1 week+
  14. Fill a prescription (Not NG/HG)
  15. Give a client a handout
  16. Clean up an accident in the lobby
  17. Train a coworker
  18. Ask client to leave a review & then receive a review from them
  19. Complete puppy playtime invites
  20. Convince client to purchase something in clinic vs. online pharmacy
  21. Schedule an urgent fit in
  22. Use Weave quick fill to schedule same day appointment
  23. Get deposit for 3+ pet appointment
  24. Package and return empty toner