Clean upanaccident inthe lobbySchedulea seniorwellnessGet depositfor 3+ petappointmentDeepclean areain front ofclinicForwardbook anappointmentCollectSxdepositGive aclient ahandoutTrain acoworkerPackageand returnemptytonerConvinceclient topurchasenon-foodretail itemSchedulean urgentfit inShow clientZoetisrewards (whodoesn'talready use it)Call Avimarktosuccessfullyfix a problemCompletepuppyplaytimeinvitesPartake ina happyvisitScheduleDr. RalphappointmentcorrectlyUse Weavequick fill toschedulesame dayappointmentChangeDHPPB orPRCBreminderwindowSchedulea clientfrom thewait listConvince clientto purchasesomething inclinic vs. onlinepharmacyAsk client toleave a review& then receivea review fromthemDe-escalateangryclientFill aprescription(NotNG/HG)Get paymentfrom someoneon work listthat's beenthere for 1week+Clean upanaccident inthe lobbySchedulea seniorwellnessGet depositfor 3+ petappointmentDeepclean areain front ofclinicForwardbook anappointmentCollectSxdepositGive aclient ahandoutTrain acoworkerPackageand returnemptytonerConvinceclient topurchasenon-foodretail itemSchedulean urgentfit inShow clientZoetisrewards (whodoesn'talready use it)Call Avimarktosuccessfullyfix a problemCompletepuppyplaytimeinvitesPartake ina happyvisitScheduleDr. RalphappointmentcorrectlyUse Weavequick fill toschedulesame dayappointmentChangeDHPPB orPRCBreminderwindowSchedulea clientfrom thewait listConvince clientto purchasesomething inclinic vs. onlinepharmacyAsk client toleave a review& then receivea review fromthemDe-escalateangryclientFill aprescription(NotNG/HG)Get paymentfrom someoneon work listthat's beenthere for 1week+

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Clean up an accident in the lobby
  2. Schedule a senior wellness
  3. Get deposit for 3+ pet appointment
  4. Deep clean area in front of clinic
  5. Forward book an appointment
  6. Collect Sx deposit
  7. Give a client a handout
  8. Train a coworker
  9. Package and return empty toner
  10. Convince client to purchase non-food retail item
  11. Schedule an urgent fit in
  12. Show client Zoetis rewards (who doesn't already use it)
  13. Call Avimark to successfully fix a problem
  14. Complete puppy playtime invites
  15. Partake in a happy visit
  16. Schedule Dr. Ralph appointment correctly
  17. Use Weave quick fill to schedule same day appointment
  18. Change DHPPB or PRCB reminder window
  19. Schedule a client from the wait list
  20. Convince client to purchase something in clinic vs. online pharmacy
  21. Ask client to leave a review & then receive a review from them
  22. De-escalate angry client
  23. Fill a prescription (Not NG/HG)
  24. Get payment from someone on work list that's been there for 1 week+