EileencallsApplicantaccidentallyset up with anemployee'semailHRISIssuesA-teamissuesMultiplehiring ticketsback-to-backSupersonictabletissues"Can'topen.ods file"LineSign appissuesTITLE AND/ORDESCRIPTIONIS IN ALLCAPSTitel ismispelledKellyticket"Can'topenAllergytemplate""Unabletotransmit"Printerissues"Can Ihave aMicrosoftlicense?""Kioskwon'tconnect tointernet"Justinsubmits abug ticketDev ticketisbackloggedMultiplecalls ina rowLizTicketSameperson callsmultipletimes in arowNodetailsin ticketTech Ticketsubmittedto set up ameeting (forno reason)"EscalatetoThomas"Person neverresponded toticket until yousent "NoResponse" andclosed itVery longtitle withnodescriptionError inTalentCollectionPerson walksright intoService Deskroom without aprior ticketasking for help"ContactFormSubmission"ticketMultiplemenus inone menuseriesPersonmovesmouse whileyou areremoted in"Rememberto put time,venue, and/orcomponent inyour tickets"Someoneforgets tosay "got it"in TeamsSomeonecomplainsaboutMFAWindowsupdateerrorT2/BugescalationShellicallsInventorylockedEmailupdateticketEileencallsApplicantaccidentallyset up with anemployee'semailHRISIssuesA-teamissuesMultiplehiring ticketsback-to-backSupersonictabletissues"Can'topen.ods file"LineSign appissuesTITLE AND/ORDESCRIPTIONIS IN ALLCAPSTitel ismispelledKellyticket"Can'topenAllergytemplate""Unabletotransmit"Printerissues"Can Ihave aMicrosoftlicense?""Kioskwon'tconnect tointernet"Justinsubmits abug ticketDev ticketisbackloggedMultiplecalls ina rowLizTicketSameperson callsmultipletimes in arowNodetailsin ticketTech Ticketsubmittedto set up ameeting (forno reason)"EscalatetoThomas"Person neverresponded toticket until yousent "NoResponse" andclosed itVery longtitle withnodescriptionError inTalentCollectionPerson walksright intoService Deskroom without aprior ticketasking for help"ContactFormSubmission"ticketMultiplemenus inone menuseriesPersonmovesmouse whileyou areremoted in"Rememberto put time,venue, and/orcomponent inyour tickets"Someoneforgets tosay "got it"in TeamsSomeonecomplainsaboutMFAWindowsupdateerrorT2/BugescalationShellicallsInventorylockedEmailupdateticket

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Eileen calls
  2. Applicant accidentally set up with an employee's email
  3. HRIS Issues
  4. A-team issues
  5. Multiple hiring tickets back-to-back
  6. Supersonic tablet issues
  7. "Can't open .ods file"
  8. Line Sign app issues
  9. TITLE AND/OR DESCRIPTION IS IN ALL CAPS
  10. Titel is mispelled
  11. Kelly ticket
  12. "Can't open Allergy template"
  13. "Unable to transmit"
  14. Printer issues
  15. "Can I have a Microsoft license?"
  16. "Kiosk won't connect to internet"
  17. Justin submits a bug ticket
  18. Dev ticket is backlogged
  19. Multiple calls in a row
  20. Liz Ticket
  21. Same person calls multiple times in a row
  22. No details in ticket
  23. Tech Ticket submitted to set up a meeting (for no reason)
  24. "Escalate to Thomas"
  25. Person never responded to ticket until you sent "No Response" and closed it
  26. Very long title with no description
  27. Error in Talent Collection
  28. Person walks right into Service Desk room without a prior ticket asking for help
  29. "Contact Form Submission" ticket
  30. Multiple menus in one menu series
  31. Person moves mouse while you are remoted in
  32. "Remember to put time, venue, and/or component in your tickets"
  33. Someone forgets to say "got it" in Teams
  34. Someone complains about MFA
  35. Windows update error
  36. T2/Bug escalation
  37. Shelli calls
  38. Inventory locked
  39. Email update ticket