(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Someone creates a duplicate ticket
T2/Bug escalation
"Can't open Allergy template"
Someone complains about MFA
Someone calls while another service desk member is already on the phone
Multiple menus in one menu series
They need to talk to local IT
Someone calls on Teams
Person says "I can't login", but you can log in just fine with their password
"Can't open .ods/.xlsx file"
Eileen calls
Line Sign app issues
Kelly ticket
No details in ticket
"Kiosk not working"
Titel or decsription is mispelled
Dev ticket is backlogged
Person moves mouse while you are remoted in
MFA Issues
TITLE AND/OR DESCRIPTION IS IN ALL CAPS
Error in Talent Collection
Someone calls
a computer (part) the wrong name
Printer issues
HRIS Issues
"Escalate to Thomas"
Email update ticket
Liz Ticket
A-team issues
Inventory locked
Person never responded to ticket until you sent "No Response" and closed it
Applicant accidentally set up with an employee's email
Justin submits a bug ticket
Shelli calls
Tablet issues
Niya walks in to talk
Very long title with no description
"Unable to transmit"
Windows update error
Person walks into Service Desk room asking for batteries
@General Message appears in Teams
ToS App Issues
Ticket has URGENT in the title
The person answers a question different from what you asked
