Justinsubmits abug ticketLizTicket"Can'topen.ods/.xlsxfile"MediaplayerissuesTicket hasURGENTin the titleTITLE AND/ORDESCRIPTIONIS IN ALLCAPSPerson walksinto ServiceDesk roomasking forbatteriesSomeonecreates aduplicateticketPersonmovesmouse whileyou areremoted inShellicallsTicket comesin forsomethingunrelated totechT2/BugescalationKellyticket"ContactFormSubmission"ticketEileencallsWindowsupdateerrorNiyawalks into talkHRISIssuesMFAIssuesTheyneed totalk tolocal IT"Kiosknotworking"Error inTalentCollectionSameperson callsmultipletimes in arowTabletissuesDev ticketisbackloggedA-teamissuesSomeonecalls onTeamsToSAppIssues"Unabletotransmit"Very longtitle withnodescriptionPrinterissues"Can'topenAllergytemplate"Person neverresponded toticket until yousent "NoResponse" andclosed itSomeone callswhile anotherservice deskmember isalready on thephoneThe personanswers aquestiondifferent fromwhat you askedSomeonecallsa computer(part) thewrong nameEmailupdateticketMultiplemenus inone menuseriesSomeonecomplainsaboutMFAInventorylocked"Can Ihave aMicrosoftlicense?"Nodetailsin ticketTitel ordecsriptionismispelled"EscalatetoThomas"LineSign appissues@GeneralMessageappearsin TeamsPerson says "Ican't login", butyou can log injust fine withtheir passwordApplicantaccidentallyset up with anemployee'semailJustinsubmits abug ticketLizTicket"Can'topen.ods/.xlsxfile"MediaplayerissuesTicket hasURGENTin the titleTITLE AND/ORDESCRIPTIONIS IN ALLCAPSPerson walksinto ServiceDesk roomasking forbatteriesSomeonecreates aduplicateticketPersonmovesmouse whileyou areremoted inShellicallsTicket comesin forsomethingunrelated totechT2/BugescalationKellyticket"ContactFormSubmission"ticketEileencallsWindowsupdateerrorNiyawalks into talkHRISIssuesMFAIssuesTheyneed totalk tolocal IT"Kiosknotworking"Error inTalentCollectionSameperson callsmultipletimes in arowTabletissuesDev ticketisbackloggedA-teamissuesSomeonecalls onTeamsToSAppIssues"Unabletotransmit"Very longtitle withnodescriptionPrinterissues"Can'topenAllergytemplate"Person neverresponded toticket until yousent "NoResponse" andclosed itSomeone callswhile anotherservice deskmember isalready on thephoneThe personanswers aquestiondifferent fromwhat you askedSomeonecallsa computer(part) thewrong nameEmailupdateticketMultiplemenus inone menuseriesSomeonecomplainsaboutMFAInventorylocked"Can Ihave aMicrosoftlicense?"Nodetailsin ticketTitel ordecsriptionismispelled"EscalatetoThomas"LineSign appissues@GeneralMessageappearsin TeamsPerson says "Ican't login", butyou can log injust fine withtheir passwordApplicantaccidentallyset up with anemployee'semail

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Justin submits a bug ticket
  2. Liz Ticket
  3. "Can't open .ods/.xlsx file"
  4. Media player issues
  5. Ticket has URGENT in the title
  6. TITLE AND/OR DESCRIPTION IS IN ALL CAPS
  7. Person walks into Service Desk room asking for batteries
  8. Someone creates a duplicate ticket
  9. Person moves mouse while you are remoted in
  10. Shelli calls
  11. Ticket comes in for something unrelated to tech
  12. T2/Bug escalation
  13. Kelly ticket
  14. "Contact Form Submission" ticket
  15. Eileen calls
  16. Windows update error
  17. Niya walks in to talk
  18. HRIS Issues
  19. MFA Issues
  20. They need to talk to local IT
  21. "Kiosk not working"
  22. Error in Talent Collection
  23. Same person calls multiple times in a row
  24. Tablet issues
  25. Dev ticket is backlogged
  26. A-team issues
  27. Someone calls on Teams
  28. ToS App Issues
  29. "Unable to transmit"
  30. Very long title with no description
  31. Printer issues
  32. "Can't open Allergy template"
  33. Person never responded to ticket until you sent "No Response" and closed it
  34. Someone calls while another service desk member is already on the phone
  35. The person answers a question different from what you asked
  36. Someone calls a computer (part) the wrong name
  37. Email update ticket
  38. Multiple menus in one menu series
  39. Someone complains about MFA
  40. Inventory locked
  41. "Can I have a Microsoft license?"
  42. No details in ticket
  43. Titel or decsription is mispelled
  44. "Escalate to Thomas"
  45. Line Sign app issues
  46. @General Message appears in Teams
  47. Person says "I can't login", but you can log in just fine with their password
  48. Applicant accidentally set up with an employee's email