(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Someone calls
a computer (part) the wrong name
Kelly ticket
@General Message appears in Teams
Someone calls while another service desk member is already on the phone
Dev ticket is backlogged
Person moves mouse while you are remoted in
MFA Issues
Multiple menus in one menu series
Tablet issues
Printer issues
"Kiosk not working"
"Unable to transmit"
"Escalate to Thomas"
Media player issues
"Can't open .ods/.xlsx file"
Liz Ticket
Person walks into Service Desk room asking for batteries
Titel or decsription is mispelled
HRIS Issues
Windows update error
Ticket comes in for something unrelated to tech
Eileen calls
No details in ticket
TITLE AND/OR DESCRIPTION IS IN ALL CAPS
The person answers a question different from what you asked
Same person calls multiple times in a row
Shelli calls
Very long title with no description
Line Sign app issues
A-team issues
Someone creates a duplicate ticket
Email update ticket
Person says "I can't login", but you can log in just fine with their password
Person never responded to ticket until you sent "No Response" and closed it
Someone calls on Teams
Inventory locked
Applicant accidentally set up with an employee's email
