(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Multiple menus in one menu series
MFA Issues
Justin submits a bug ticket
A-team issues
Someone calls
a computer (part) the wrong name
"Can't open Allergy template"
@General Message appears in Teams
"Unable to transmit"
HRIS Issues
No details in ticket
Someone complains about MFA
They need to talk to local IT
Person moves mouse while you are remoted in
Eileen calls
Line Sign app issues
"Kiosk not working"
Liz Ticket
T2/Bug escalation
Same person calls multiple times in a row
Media player issues
Shelli calls
Person says "I can't login", but you can log in just fine with their password
Error in Talent Collection
Printer issues
Dev ticket is backlogged
The person answers a question different from what you asked
Ticket has URGENT in the title
Person walks into Service Desk room asking for batteries
Windows update error
TITLE AND/OR DESCRIPTION IS IN ALL CAPS
Someone calls on Teams
"Escalate to Thomas"
Ticket comes in for something unrelated to tech
"Can't open .ods/.xlsx file"
Tablet issues
Very long title with no description
"Can I have a Microsoft license?"
Someone creates a duplicate ticket
ToS App Issues
Someone calls while another service desk member is already on the phone
Titel or decsription is mispelled
Applicant accidentally set up with an employee's email
Email update ticket
"Contact Form Submission" ticket
Person never responded to ticket until you sent "No Response" and closed it
