Multiplemenus inone menuseriesToSAppIssuesLineSign appissuesTicket comesin forsomethingunrelated totechWindowsupdateerror@GeneralMessageappearsin TeamsSomeonecreates aduplicateticketThe personanswers aquestiondifferent fromwhat you askedDev ticketisbackloggedVery longtitle withnodescriptionMediaplayerissues"EscalatetoThomas"Applicantaccidentallyset up with anemployee'semailEileencalls"Can'topenAllergytemplate"TITLE AND/ORDESCRIPTIONIS IN ALLCAPSHRISIssuesTicket hasURGENTin the title"Can Ihave aMicrosoftlicense?"Niyawalks into talkInventorylockedPerson neverresponded toticket until yousent "NoResponse" andclosed itSameperson callsmultipletimes in arowSomeonecalls onTeamsPerson walksinto ServiceDesk roomasking forbatteriesTitel ordecsriptionismispelledEmailupdateticketShellicallsError inTalentCollectionPrinterissuesJustinsubmits abug ticketSomeonecallsa computer(part) thewrong nameT2/BugescalationNodetailsin ticketPersonmovesmouse whileyou areremoted inPerson says "Ican't login", butyou can log injust fine withtheir passwordA-teamissues"Kiosknotworking"Someone callswhile anotherservice deskmember isalready on thephoneTheyneed totalk tolocal IT"Can'topen.ods/.xlsxfile"Tabletissues"Unabletotransmit"SomeonecomplainsaboutMFAKellyticketMFAIssues"ContactFormSubmission"ticketLizTicketMultiplemenus inone menuseriesToSAppIssuesLineSign appissuesTicket comesin forsomethingunrelated totechWindowsupdateerror@GeneralMessageappearsin TeamsSomeonecreates aduplicateticketThe personanswers aquestiondifferent fromwhat you askedDev ticketisbackloggedVery longtitle withnodescriptionMediaplayerissues"EscalatetoThomas"Applicantaccidentallyset up with anemployee'semailEileencalls"Can'topenAllergytemplate"TITLE AND/ORDESCRIPTIONIS IN ALLCAPSHRISIssuesTicket hasURGENTin the title"Can Ihave aMicrosoftlicense?"Niyawalks into talkInventorylockedPerson neverresponded toticket until yousent "NoResponse" andclosed itSameperson callsmultipletimes in arowSomeonecalls onTeamsPerson walksinto ServiceDesk roomasking forbatteriesTitel ordecsriptionismispelledEmailupdateticketShellicallsError inTalentCollectionPrinterissuesJustinsubmits abug ticketSomeonecallsa computer(part) thewrong nameT2/BugescalationNodetailsin ticketPersonmovesmouse whileyou areremoted inPerson says "Ican't login", butyou can log injust fine withtheir passwordA-teamissues"Kiosknotworking"Someone callswhile anotherservice deskmember isalready on thephoneTheyneed totalk tolocal IT"Can'topen.ods/.xlsxfile"Tabletissues"Unabletotransmit"SomeonecomplainsaboutMFAKellyticketMFAIssues"ContactFormSubmission"ticketLizTicket

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Multiple menus in one menu series
  2. ToS App Issues
  3. Line Sign app issues
  4. Ticket comes in for something unrelated to tech
  5. Windows update error
  6. @General Message appears in Teams
  7. Someone creates a duplicate ticket
  8. The person answers a question different from what you asked
  9. Dev ticket is backlogged
  10. Very long title with no description
  11. Media player issues
  12. "Escalate to Thomas"
  13. Applicant accidentally set up with an employee's email
  14. Eileen calls
  15. "Can't open Allergy template"
  16. TITLE AND/OR DESCRIPTION IS IN ALL CAPS
  17. HRIS Issues
  18. Ticket has URGENT in the title
  19. "Can I have a Microsoft license?"
  20. Niya walks in to talk
  21. Inventory locked
  22. Person never responded to ticket until you sent "No Response" and closed it
  23. Same person calls multiple times in a row
  24. Someone calls on Teams
  25. Person walks into Service Desk room asking for batteries
  26. Titel or decsription is mispelled
  27. Email update ticket
  28. Shelli calls
  29. Error in Talent Collection
  30. Printer issues
  31. Justin submits a bug ticket
  32. Someone calls a computer (part) the wrong name
  33. T2/Bug escalation
  34. No details in ticket
  35. Person moves mouse while you are remoted in
  36. Person says "I can't login", but you can log in just fine with their password
  37. A-team issues
  38. "Kiosk not working"
  39. Someone calls while another service desk member is already on the phone
  40. They need to talk to local IT
  41. "Can't open .ods/.xlsx file"
  42. Tablet issues
  43. "Unable to transmit"
  44. Someone complains about MFA
  45. Kelly ticket
  46. MFA Issues
  47. "Contact Form Submission" ticket
  48. Liz Ticket