(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Can't open .ods/.xlsx file"
Ticket comes in for something unrelated to tech
Someone complains about MFA
Dev ticket is backlogged
Line Sign app issues
Same person calls multiple times in a row
Justin submits a bug ticket
MFA Issues
Media player issues
Tablet issues
A-team issues
Someone calls on Teams
Someone creates a duplicate ticket
Someone calls while another service desk member is already on the phone
Error in Talent Collection
TITLE AND/OR DESCRIPTION IS IN ALL CAPS
"Contact Form Submission" ticket
T2/Bug escalation
Email update ticket
"Escalate to Thomas"
"Can I have a Microsoft license?"
@General Message appears in Teams
Kelly ticket
Person never responded to ticket until you sent "No Response" and closed it
Very long title with no description
Inventory locked
Applicant accidentally set up with an employee's email
"Can't open Allergy template"
Someone calls
a computer (part) the wrong name
Liz Ticket
No details in ticket
Eileen calls
HRIS Issues
Person moves mouse while you are remoted in
They need to talk to local IT
Titel or decsription is mispelled
"Kiosk not working"
Person says "I can't login", but you can log in just fine with their password
Niya walks in to talk
Printer issues
Windows update error
Ticket has URGENT in the title
The person answers a question different from what you asked
"Unable to transmit"
Person walks into Service Desk room asking for batteries
