LineSign appissues"EscalatetoThomas"Dev ticketisbackloggedSomeonecreates aduplicateticketThe personanswers aquestiondifferent fromwhat you asked"ContactFormSubmission"ticketEmailupdateticketT2/BugescalationA-teamissuesTitel ordecsriptionismispelledError inTalentCollectionWindowsupdateerror"Unabletotransmit"MFAIssuesPerson neverresponded toticket until yousent "NoResponse" andclosed itSomeonecalls onTeamsNiyawalks into talkShellicallsPersonmovesmouse whileyou areremoted inPerson says "Ican't login", butyou can log injust fine withtheir passwordTITLE AND/ORDESCRIPTIONIS IN ALLCAPS"Can'topen.ods/.xlsxfile"@GeneralMessageappearsin TeamsApplicantaccidentallyset up with anemployee'semailToSAppIssuesTheyneed totalk tolocal ITSomeonecallsa computer(part) thewrong nameSomeone callswhile anotherservice deskmember isalready on thephone"Kiosknotworking"Sameperson callsmultipletimes in arowNodetailsin ticketTicket hasURGENTin the titleJustinsubmits abug ticketLizTicket"Can Ihave aMicrosoftlicense?"Printerissues"Can'topenAllergytemplate"Ticket comesin forsomethingunrelated totechEileencallsKellyticketHRISIssuesVery longtitle withnodescriptionTabletissuesMediaplayerissuesMultiplemenus inone menuseriesSomeonecomplainsaboutMFAPerson walksinto ServiceDesk roomasking forbatteriesInventorylockedLineSign appissues"EscalatetoThomas"Dev ticketisbackloggedSomeonecreates aduplicateticketThe personanswers aquestiondifferent fromwhat you asked"ContactFormSubmission"ticketEmailupdateticketT2/BugescalationA-teamissuesTitel ordecsriptionismispelledError inTalentCollectionWindowsupdateerror"Unabletotransmit"MFAIssuesPerson neverresponded toticket until yousent "NoResponse" andclosed itSomeonecalls onTeamsNiyawalks into talkShellicallsPersonmovesmouse whileyou areremoted inPerson says "Ican't login", butyou can log injust fine withtheir passwordTITLE AND/ORDESCRIPTIONIS IN ALLCAPS"Can'topen.ods/.xlsxfile"@GeneralMessageappearsin TeamsApplicantaccidentallyset up with anemployee'semailToSAppIssuesTheyneed totalk tolocal ITSomeonecallsa computer(part) thewrong nameSomeone callswhile anotherservice deskmember isalready on thephone"Kiosknotworking"Sameperson callsmultipletimes in arowNodetailsin ticketTicket hasURGENTin the titleJustinsubmits abug ticketLizTicket"Can Ihave aMicrosoftlicense?"Printerissues"Can'topenAllergytemplate"Ticket comesin forsomethingunrelated totechEileencallsKellyticketHRISIssuesVery longtitle withnodescriptionTabletissuesMediaplayerissuesMultiplemenus inone menuseriesSomeonecomplainsaboutMFAPerson walksinto ServiceDesk roomasking forbatteriesInventorylocked

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Line Sign app issues
  2. "Escalate to Thomas"
  3. Dev ticket is backlogged
  4. Someone creates a duplicate ticket
  5. The person answers a question different from what you asked
  6. "Contact Form Submission" ticket
  7. Email update ticket
  8. T2/Bug escalation
  9. A-team issues
  10. Titel or decsription is mispelled
  11. Error in Talent Collection
  12. Windows update error
  13. "Unable to transmit"
  14. MFA Issues
  15. Person never responded to ticket until you sent "No Response" and closed it
  16. Someone calls on Teams
  17. Niya walks in to talk
  18. Shelli calls
  19. Person moves mouse while you are remoted in
  20. Person says "I can't login", but you can log in just fine with their password
  21. TITLE AND/OR DESCRIPTION IS IN ALL CAPS
  22. "Can't open .ods/.xlsx file"
  23. @General Message appears in Teams
  24. Applicant accidentally set up with an employee's email
  25. ToS App Issues
  26. They need to talk to local IT
  27. Someone calls a computer (part) the wrong name
  28. Someone calls while another service desk member is already on the phone
  29. "Kiosk not working"
  30. Same person calls multiple times in a row
  31. No details in ticket
  32. Ticket has URGENT in the title
  33. Justin submits a bug ticket
  34. Liz Ticket
  35. "Can I have a Microsoft license?"
  36. Printer issues
  37. "Can't open Allergy template"
  38. Ticket comes in for something unrelated to tech
  39. Eileen calls
  40. Kelly ticket
  41. HRIS Issues
  42. Very long title with no description
  43. Tablet issues
  44. Media player issues
  45. Multiple menus in one menu series
  46. Someone complains about MFA
  47. Person walks into Service Desk room asking for batteries
  48. Inventory locked