LineSign appissues"EscalatetoThomas"HRISIssuesJustinsubmits abug ticketTitel ordecsriptionismispelledShellicallsMediaplayerissuesTheyneed totalk tolocal ITVery longtitle withnodescriptionKellyticket"Unabletotransmit"Applicantaccidentallyset up with anemployee'semailThe personanswers aquestiondifferent fromwhat you asked"Kiosknotworking"Ticket hasURGENTin the titleTITLE AND/ORDESCRIPTIONIS IN ALLCAPSMultiplemenus inone menuseriesSameperson callsmultipletimes in arowT2/BugescalationNiyawalks into talk"Can Ihave aMicrosoftlicense?"WindowsupdateerrorLizTicketEileencallsToSAppIssuesPrinterissuesInventorylockedNodetailsin ticketError inTalentCollectionSomeonecreates aduplicateticket"Can'topen.ods/.xlsxfile"Dev ticketisbackloggedSomeonecallsa computer(part) thewrong name@GeneralMessageappearsin Teams"ContactFormSubmission"ticketPerson says "Ican't login", butyou can log injust fine withtheir passwordEmailupdateticketTicket comesin forsomethingunrelated totechTabletissuesPersonmovesmouse whileyou areremoted inA-teamissuesSomeonecomplainsaboutMFAPerson neverresponded toticket until yousent "NoResponse" andclosed itSomeonecalls onTeamsSomeone callswhile anotherservice deskmember isalready on thephonePerson walksinto ServiceDesk roomasking forbatteriesMFAIssues"Can'topenAllergytemplate"LineSign appissues"EscalatetoThomas"HRISIssuesJustinsubmits abug ticketTitel ordecsriptionismispelledShellicallsMediaplayerissuesTheyneed totalk tolocal ITVery longtitle withnodescriptionKellyticket"Unabletotransmit"Applicantaccidentallyset up with anemployee'semailThe personanswers aquestiondifferent fromwhat you asked"Kiosknotworking"Ticket hasURGENTin the titleTITLE AND/ORDESCRIPTIONIS IN ALLCAPSMultiplemenus inone menuseriesSameperson callsmultipletimes in arowT2/BugescalationNiyawalks into talk"Can Ihave aMicrosoftlicense?"WindowsupdateerrorLizTicketEileencallsToSAppIssuesPrinterissuesInventorylockedNodetailsin ticketError inTalentCollectionSomeonecreates aduplicateticket"Can'topen.ods/.xlsxfile"Dev ticketisbackloggedSomeonecallsa computer(part) thewrong name@GeneralMessageappearsin Teams"ContactFormSubmission"ticketPerson says "Ican't login", butyou can log injust fine withtheir passwordEmailupdateticketTicket comesin forsomethingunrelated totechTabletissuesPersonmovesmouse whileyou areremoted inA-teamissuesSomeonecomplainsaboutMFAPerson neverresponded toticket until yousent "NoResponse" andclosed itSomeonecalls onTeamsSomeone callswhile anotherservice deskmember isalready on thephonePerson walksinto ServiceDesk roomasking forbatteriesMFAIssues"Can'topenAllergytemplate"

Tech Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
  1. Line Sign app issues
  2. "Escalate to Thomas"
  3. HRIS Issues
  4. Justin submits a bug ticket
  5. Titel or decsription is mispelled
  6. Shelli calls
  7. Media player issues
  8. They need to talk to local IT
  9. Very long title with no description
  10. Kelly ticket
  11. "Unable to transmit"
  12. Applicant accidentally set up with an employee's email
  13. The person answers a question different from what you asked
  14. "Kiosk not working"
  15. Ticket has URGENT in the title
  16. TITLE AND/OR DESCRIPTION IS IN ALL CAPS
  17. Multiple menus in one menu series
  18. Same person calls multiple times in a row
  19. T2/Bug escalation
  20. Niya walks in to talk
  21. "Can I have a Microsoft license?"
  22. Windows update error
  23. Liz Ticket
  24. Eileen calls
  25. ToS App Issues
  26. Printer issues
  27. Inventory locked
  28. No details in ticket
  29. Error in Talent Collection
  30. Someone creates a duplicate ticket
  31. "Can't open .ods/.xlsx file"
  32. Dev ticket is backlogged
  33. Someone calls a computer (part) the wrong name
  34. @General Message appears in Teams
  35. "Contact Form Submission" ticket
  36. Person says "I can't login", but you can log in just fine with their password
  37. Email update ticket
  38. Ticket comes in for something unrelated to tech
  39. Tablet issues
  40. Person moves mouse while you are remoted in
  41. A-team issues
  42. Someone complains about MFA
  43. Person never responded to ticket until you sent "No Response" and closed it
  44. Someone calls on Teams
  45. Someone calls while another service desk member is already on the phone
  46. Person walks into Service Desk room asking for batteries
  47. MFA Issues
  48. "Can't open Allergy template"