(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Shelli calls
Inventory locked
Windows update error
Ticket comes in for something unrelated to tech
Liz Ticket
Media player issues
Justin submits a bug ticket
"Can I have a Microsoft license?"
TITLE AND/OR DESCRIPTION IS IN ALL CAPS
Someone complains about MFA
The person answers a question different from what you asked
Error in Talent Collection
Someone creates a duplicate ticket
Eileen calls
Applicant accidentally set up with an employee's email
Niya walks in to talk
Multiple menus in one menu series
"Can't open Allergy template"
No details in ticket
They need to talk to local IT
A-team issues
Someone calls
a computer (part) the wrong name
Email update ticket
"Kiosk not working"
Person walks into Service Desk room asking for batteries
Person says "I can't login", but you can log in just fine with their password
T2/Bug escalation
Line Sign app issues
Printer issues
"Escalate to Thomas"
Kelly ticket
Someone calls on Teams
@General Message appears in Teams
Titel or decsription is mispelled
Very long title with no description
Ticket has URGENT in the title
Tablet issues
Person moves mouse while you are remoted in
"Contact Form Submission" ticket
"Unable to transmit"
Someone calls while another service desk member is already on the phone
Dev ticket is backlogged
ToS App Issues
"Can't open .ods/.xlsx file"
Person never responded to ticket until you sent "No Response" and closed it
