(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Multiple menus in one menu series
HRIS Issues
Person walks into Service Desk room asking for batteries
Kelly ticket
Someone calls on Teams
Email update ticket
Printer issues
TITLE AND/OR DESCRIPTION IS IN ALL CAPS
Someone calls
a computer (part) the wrong name
Person says "I can't login", but you can log in just fine with their password
"Can I have a Microsoft license?"
Someone calls while another service desk member is already on the phone
"Escalate to Thomas"
Eileen calls
ToS App Issues
"Unable to transmit"
"Can't open .ods/.xlsx file"
Ticket comes in for something unrelated to tech
"Kiosk not working"
Line Sign app issues
"Can't open Allergy template"
Person never responded to ticket until you sent "No Response" and closed it
Dev ticket is backlogged
Very long title with no description
Ticket has URGENT in the title
Windows update error
Shelli calls
Person moves mouse while you are remoted in
T2/Bug escalation
Someone complains about MFA
@General Message appears in Teams
"Contact Form Submission" ticket
Niya walks in to talk
No details in ticket
MFA Issues
Error in Talent Collection
Same person calls multiple times in a row
Liz Ticket
They need to talk to local IT
Media player issues
The person answers a question different from what you asked
Tablet issues
A-team issues
Applicant accidentally set up with an employee's email
