(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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They need to talk to local IT
"Can't open Allergy template"
Ticket comes in for something unrelated to tech
"Kiosk not working"
MFA Issues
Dev ticket is backlogged
Someone calls while another service desk member is already on the phone
T2/Bug escalation
@General Message appears in Teams
Printer issues
No details in ticket
Applicant accidentally set up with an employee's email
Line Sign app issues
"Can't open .ods/.xlsx file"
Multiple menus in one menu series
Someone calls
a computer (part) the wrong name
Liz Ticket
Niya walks in to talk
ToS App Issues
Eileen calls
Same person calls multiple times in a row
Windows update error
Kelly ticket
Shelli calls
The person answers a question different from what you asked
HRIS Issues
"Contact Form Submission" ticket
Person moves mouse while you are remoted in
Email update ticket
TITLE AND/OR DESCRIPTION IS IN ALL CAPS
Tablet issues
Someone creates a duplicate ticket
Inventory locked
A-team issues
"Escalate to Thomas"
"Can I have a Microsoft license?"
Titel or decsription is mispelled
"Unable to transmit"
Media player issues
Someone complains about MFA
Someone calls on Teams
Person never responded to ticket until you sent "No Response" and closed it
Ticket has URGENT in the title
Person walks into Service Desk room asking for batteries
Justin submits a bug ticket
Person says "I can't login", but you can log in just fine with their password