(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Email update ticket
Applicant accidentally set up with an employee's email
The person answers a question different from what you asked
Tablet issues
Ticket has URGENT in the title
"Escalate to Thomas"
Printer issues
Multiple menus in one menu series
Ticket comes in for something unrelated to tech
Dev ticket is backlogged
Someone calls
a computer (part) the wrong name
Person never responded to ticket until you sent "No Response" and closed it
HRIS Issues
@General Message appears in Teams
"Can't open .ods/.xlsx file"
Justin submits a bug ticket
Windows update error
MFA Issues
Niya walks in to talk
Someone complains about MFA
"Can I have a Microsoft license?"
Someone calls on Teams
They need to talk to local IT
No details in ticket
"Kiosk not working"
Line Sign app issues
Person says "I can't login", but you can log in just fine with their password
Eileen calls
"Contact Form Submission" ticket
TITLE AND/OR DESCRIPTION IS IN ALL CAPS
Same person calls multiple times in a row
Liz Ticket
"Can't open Allergy template"
Titel or decsription is mispelled
Someone creates a duplicate ticket
Error in Talent Collection
T2/Bug escalation
Media player issues
Kelly ticket
ToS App Issues
Someone calls while another service desk member is already on the phone
A-team issues
"Unable to transmit"
Inventory locked
Person moves mouse while you are remoted in
Person walks into Service Desk room asking for batteries
