(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Very long title with no description
Someone complains about MFA
"Kiosk not working"
A-team issues
Same person calls multiple times in a row
Someone creates a duplicate ticket
Person never responded to ticket until you sent "No Response" and closed it
"Can't open .ods/.xlsx file"
"Unable to transmit"
Dev ticket is backlogged
Printer issues
Applicant accidentally set up with an employee's email
The person answers a question different from what you asked
Person walks into Service Desk room asking for batteries
Justin submits a bug ticket
"Can I have a Microsoft license?"
Person says "I can't login", but you can log in just fine with their password
Kelly ticket
Someone calls on Teams
"Contact Form Submission" ticket
Ticket comes in for something unrelated to tech
Someone calls
a computer (part) the wrong name
Eileen calls
Shelli calls
TITLE AND/OR DESCRIPTION IS IN ALL CAPS
"Escalate to Thomas"
Email update ticket
MFA Issues
Windows update error
Tablet issues
Multiple menus in one menu series
Titel or decsription is mispelled
T2/Bug escalation
Niya walks in to talk
Inventory locked
Liz Ticket
No details in ticket
HRIS Issues
Person moves mouse while you are remoted in
They need to talk to local IT
Media player issues
Someone calls while another service desk member is already on the phone
