(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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TITLE AND/OR DESCRIPTION IS IN ALL CAPS
Applicant accidentally set up with an employee's email
Person says "I can't login", but you can log in just fine with their password
Justin submits a bug ticket
"Contact Form Submission" ticket
Liz Ticket
"Can't open Allergy template"
@General Message appears in Teams
Email update ticket
Someone complains about MFA
They need to talk to local IT
Someone calls
a computer (part) the wrong name
Very long title with no description
"Kiosk not working"
Same person calls multiple times in a row
Someone creates a duplicate ticket
T2/Bug escalation
Niya walks in to talk
Titel or decsription is mispelled
"Can't open .ods/.xlsx file"
MFA Issues
The person answers a question different from what you asked
Someone calls on Teams
Windows update error
Line Sign app issues
Printer issues
Person walks into Service Desk room asking for batteries
"Unable to transmit"
Media player issues
Person moves mouse while you are remoted in
Ticket has URGENT in the title
Tablet issues
Someone calls while another service desk member is already on the phone
No details in ticket
ToS App Issues
Kelly ticket
A-team issues
"Can I have a Microsoft license?"
Error in Talent Collection
Eileen calls
Multiple menus in one menu series
Ticket comes in for something unrelated to tech
Person never responded to ticket until you sent "No Response" and closed it
