RegulatoryClaimsRepaymentOptions Cons toConsolidation“GoPaperless”PSLFPromotionPayments& BillingRemainingCall FlowLetters &ProcessingRequestsPros toConsolidationPSLFLetterCodesAutoPay -CheckConsolidationConfirmContactInformationTLFStudentaid.govInterestAutomatedGreet &ValidateCallerReviewWebStatusSystemGeneratedForbearanceDefermentInboundCallOpeningInitialReasonfor CallNon-RegulatoryPre-filledCallFlowRegulatoryClaimsRepaymentOptions Cons toConsolidation“GoPaperless”PSLFPromotionPayments& BillingRemainingCall FlowLetters &ProcessingRequestsPros toConsolidationPSLFLetterCodesAutoPay -CheckConsolidationConfirmContactInformationTLFStudentaid.govInterestAutomatedGreet &ValidateCallerReviewWebStatusSystemGeneratedForbearanceDefermentInboundCallOpeningInitialReasonfor CallNon-RegulatoryPre-filledCallFlow

Servicing CCC - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Regulatory
  2. Claims
  3. Repayment Options
  4. Cons to Consolidation
  5. “Go Paperless”
  6. PSLF Promotion
  7. Payments & Billing
  8. Remaining Call Flow
  9. Letters & Processing Requests
  10. Pros to Consolidation
  11. PSLF
  12. Letter Codes
  13. Auto Pay - Check
  14. Consolidation
  15. Confirm Contact Information
  16. TLF
  17. Studentaid.gov
  18. Interest
  19. Automated
  20. Greet & Validate Caller
  21. Review Web Status
  22. System Generated
  23. Forbearance
  24. Deferment
  25. Inbound Call Opening
  26. Initial Reason for Call
  27. Non-Regulatory
  28. Pre-filled
  29. Call Flow