Cons toConsolidationPayments& BillingTLFInterestPSLFPromotionLetters &ProcessingRequestsRepaymentOptionsForbearanceRemainingCall FlowGreet &ValidateCallerAutomatedConfirmContactInformationPSLFDefermentStudentaid.govLetterCodesCallFlowNon-RegulatoryReviewWebStatusPre-filledAutoPay -CheckInboundCallOpeningRegulatoryConsolidationPros toConsolidationSystemGeneratedClaimsInitialReasonfor Call“GoPaperless” Cons toConsolidationPayments& BillingTLFInterestPSLFPromotionLetters &ProcessingRequestsRepaymentOptionsForbearanceRemainingCall FlowGreet &ValidateCallerAutomatedConfirmContactInformationPSLFDefermentStudentaid.govLetterCodesCallFlowNon-RegulatoryReviewWebStatusPre-filledAutoPay -CheckInboundCallOpeningRegulatoryConsolidationPros toConsolidationSystemGeneratedClaimsInitialReasonfor Call“GoPaperless”

Servicing CCC - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cons to Consolidation
  2. Payments & Billing
  3. TLF
  4. Interest
  5. PSLF Promotion
  6. Letters & Processing Requests
  7. Repayment Options
  8. Forbearance
  9. Remaining Call Flow
  10. Greet & Validate Caller
  11. Automated
  12. Confirm Contact Information
  13. PSLF
  14. Deferment
  15. Studentaid.gov
  16. Letter Codes
  17. Call Flow
  18. Non-Regulatory
  19. Review Web Status
  20. Pre-filled
  21. Auto Pay - Check
  22. Inbound Call Opening
  23. Regulatory
  24. Consolidation
  25. Pros to Consolidation
  26. System Generated
  27. Claims
  28. Initial Reason for Call
  29. “Go Paperless”