confidentanddirectCertainly.I canlooking upyourschoolsinfolet'stake alookofferassuranceI'm goingto stay onthe linewith youyoumentionedbefore...KS:114571Iunderstandwhy you'reconcernedtimeframestosimplify...You're inthe rightplace.I'mhere tohelpI'menteringthat now.I'm rightherewith youoptionsand toconfirm...(repeatdetails)redirectingI'm sorry tohear whathashappened..soundslike wehave agood plansure!first off whatquestionsdo youhave?would yougive me amoment tolook that upI amsending youthat infonow via...does thatmakesense?I'd behappy tohelp youwith thisdiscusstopicstransitionslet me seehow I canhelp youfurtherI amupdatingyouraccountfeel feltfoundnextstepslet's findyour bestoptionlet me getsomeonewho isspecializedin ...Let meget thatinfo foryoube morethan happyto connectyou to asupervisorresolutionslet me getthingsstarted foryoucan youhelpme?howdoes thatsound?lets seewhere weare in theprocessmanagingsilenceabsolutely!we can dothatconfidentanddirectCertainly.I canlooking upyourschoolsinfolet'stake alookofferassuranceI'm goingto stay onthe linewith youyoumentionedbefore...KS:114571Iunderstandwhy you'reconcernedtimeframestosimplify...You're inthe rightplace.I'mhere tohelpI'menteringthat now.I'm rightherewith youoptionsand toconfirm...(repeatdetails)redirectingI'm sorry tohear whathashappened..soundslike wehave agood plansure!first off whatquestionsdo youhave?would yougive me amoment tolook that upI amsending youthat infonow via...does thatmakesense?I'd behappy tohelp youwith thisdiscusstopicstransitionslet me seehow I canhelp youfurtherI amupdatingyouraccountfeel feltfoundnextstepslet's findyour bestoptionlet me getsomeonewho isspecializedin ...Let meget thatinfo foryoube morethan happyto connectyou to asupervisorresolutionslet me getthingsstarted foryoucan youhelpme?howdoes thatsound?lets seewhere weare in theprocessmanagingsilenceabsolutely!we can dothat

Positive Language Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. confident and direct
  2. Certainly.
  3. I can
  4. looking up your schools info
  5. let's take a look
  6. offer assurance
  7. I'm going to stay on the line with you
  8. you mentioned before...
  9. KS: 114571
  10. I understand why you're concerned
  11. time frames
  12. to simplify...
  13. You're in the right place.
  14. I'm here to help
  15. I'm entering that now.
  16. I'm right here with you
  17. options
  18. and to confirm... (repeat details)
  19. redirecting
  20. I'm sorry to hear what has happened..
  21. sounds like we have a good plan
  22. sure!
  23. first off what questions do you have?
  24. would you give me a moment to look that up
  25. I am sending you that info now via...
  26. does that make sense?
  27. I'd be happy to help you with this
  28. discuss topics
  29. transitions
  30. let me see how I can help you further
  31. I am updating your account
  32. feel felt found
  33. next steps
  34. let's find your best option
  35. let me get someone who is specialized in ...
  36. Let me get that info for you
  37. be more than happy to connect you to a supervisor
  38. resolutions
  39. let me get things started for you
  40. can you help me?
  41. how does that sound?
  42. lets see where we are in the process
  43. managing silence
  44. absolutely! we can do that