I'm sorry tohear whathashappened..sure!transitionsI'm goingto stay onthe linewith youcan youhelpme?redirectingtimeframesI'd behappy tohelp youwith thisKS:114571I'menteringthat now.resolutionsmanagingsilencelet'stake alooklet me seehow I canhelp youfurtherlet me getthingsstarted foryoufirst off whatquestionsdo youhave?does thatmakesense?nextstepssoundslike wehave agood planconfidentanddirectfeel feltfoundand toconfirm...(repeatdetails)I'mhere tohelphowdoes thatsound?Let meget thatinfo foryouoptionslet's findyour bestoptionyoumentionedbefore...would yougive me amoment tolook that updiscusstopicsI amupdatingyouraccountYou're inthe rightplace.Iunderstandwhy you'reconcernedlooking upyourschoolsinfolet me getsomeonewho isspecializedin ...I amsending youthat infonow via...lets seewhere weare in theprocessabsolutely!we can dothatCertainly.I'm rightherewith youofferassuranceI cantosimplify...be morethan happyto connectyou to asupervisorI'm sorry tohear whathashappened..sure!transitionsI'm goingto stay onthe linewith youcan youhelpme?redirectingtimeframesI'd behappy tohelp youwith thisKS:114571I'menteringthat now.resolutionsmanagingsilencelet'stake alooklet me seehow I canhelp youfurtherlet me getthingsstarted foryoufirst off whatquestionsdo youhave?does thatmakesense?nextstepssoundslike wehave agood planconfidentanddirectfeel feltfoundand toconfirm...(repeatdetails)I'mhere tohelphowdoes thatsound?Let meget thatinfo foryouoptionslet's findyour bestoptionyoumentionedbefore...would yougive me amoment tolook that updiscusstopicsI amupdatingyouraccountYou're inthe rightplace.Iunderstandwhy you'reconcernedlooking upyourschoolsinfolet me getsomeonewho isspecializedin ...I amsending youthat infonow via...lets seewhere weare in theprocessabsolutely!we can dothatCertainly.I'm rightherewith youofferassuranceI cantosimplify...be morethan happyto connectyou to asupervisor

Positive Language Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
  1. I'm sorry to hear what has happened..
  2. sure!
  3. transitions
  4. I'm going to stay on the line with you
  5. can you help me?
  6. redirecting
  7. time frames
  8. I'd be happy to help you with this
  9. KS: 114571
  10. I'm entering that now.
  11. resolutions
  12. managing silence
  13. let's take a look
  14. let me see how I can help you further
  15. let me get things started for you
  16. first off what questions do you have?
  17. does that make sense?
  18. next steps
  19. sounds like we have a good plan
  20. confident and direct
  21. feel felt found
  22. and to confirm... (repeat details)
  23. I'm here to help
  24. how does that sound?
  25. Let me get that info for you
  26. options
  27. let's find your best option
  28. you mentioned before...
  29. would you give me a moment to look that up
  30. discuss topics
  31. I am updating your account
  32. You're in the right place.
  33. I understand why you're concerned
  34. looking up your schools info
  35. let me get someone who is specialized in ...
  36. I am sending you that info now via...
  37. lets see where we are in the process
  38. absolutely! we can do that
  39. Certainly.
  40. I'm right here with you
  41. offer assurance
  42. I can
  43. to simplify...
  44. be more than happy to connect you to a supervisor