I'm rightherewith youlets seewhere weare in theprocessIunderstandwhy you'reconcernedtosimplify...howdoes thatsound?You're inthe rightplace.let me seehow I canhelp youfurtherLet meget thatinfo foryouwould yougive me amoment tolook that updiscusstopicslet'stake alookfirst off whatquestionsdo youhave?resolutionsofferassuranceoptionscan youhelpme?I amupdatingyouraccountyoumentionedbefore...let's findyour bestoptionKS:114571I amsending youthat infonow via...I'menteringthat now.does thatmakesense?let me getsomeonewho isspecializedin ...I cansure!confidentanddirectbe morethan happyto connectyou to asupervisorlet me getthingsstarted foryoulooking upyourschoolsinfoI'mhere tohelpmanagingsilencetransitionsI'd behappy tohelp youwith thisfeel feltfoundtimeframesI'm sorry tohear whathashappened..soundslike wehave agood planand toconfirm...(repeatdetails)nextstepsCertainly.absolutely!we can dothatI'm goingto stay onthe linewith youredirectingI'm rightherewith youlets seewhere weare in theprocessIunderstandwhy you'reconcernedtosimplify...howdoes thatsound?You're inthe rightplace.let me seehow I canhelp youfurtherLet meget thatinfo foryouwould yougive me amoment tolook that updiscusstopicslet'stake alookfirst off whatquestionsdo youhave?resolutionsofferassuranceoptionscan youhelpme?I amupdatingyouraccountyoumentionedbefore...let's findyour bestoptionKS:114571I amsending youthat infonow via...I'menteringthat now.does thatmakesense?let me getsomeonewho isspecializedin ...I cansure!confidentanddirectbe morethan happyto connectyou to asupervisorlet me getthingsstarted foryoulooking upyourschoolsinfoI'mhere tohelpmanagingsilencetransitionsI'd behappy tohelp youwith thisfeel feltfoundtimeframesI'm sorry tohear whathashappened..soundslike wehave agood planand toconfirm...(repeatdetails)nextstepsCertainly.absolutely!we can dothatI'm goingto stay onthe linewith youredirecting

Positive Language Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I'm right here with you
  2. lets see where we are in the process
  3. I understand why you're concerned
  4. to simplify...
  5. how does that sound?
  6. You're in the right place.
  7. let me see how I can help you further
  8. Let me get that info for you
  9. would you give me a moment to look that up
  10. discuss topics
  11. let's take a look
  12. first off what questions do you have?
  13. resolutions
  14. offer assurance
  15. options
  16. can you help me?
  17. I am updating your account
  18. you mentioned before...
  19. let's find your best option
  20. KS: 114571
  21. I am sending you that info now via...
  22. I'm entering that now.
  23. does that make sense?
  24. let me get someone who is specialized in ...
  25. I can
  26. sure!
  27. confident and direct
  28. be more than happy to connect you to a supervisor
  29. let me get things started for you
  30. looking up your schools info
  31. I'm here to help
  32. managing silence
  33. transitions
  34. I'd be happy to help you with this
  35. feel felt found
  36. time frames
  37. I'm sorry to hear what has happened..
  38. sounds like we have a good plan
  39. and to confirm... (repeat details)
  40. next steps
  41. Certainly.
  42. absolutely! we can do that
  43. I'm going to stay on the line with you
  44. redirecting