confidentanddirecttosimplify...looking upyourschoolsinfoI'menteringthat now.lets seewhere weare in theprocesssure!resolutionsofferassuranceI canyoumentionedbefore...let'stake alookI'm rightherewith youhowdoes thatsound?I'm goingto stay onthe linewith youfeel feltfoundCertainly.does thatmakesense?first off whatquestionsdo youhave?You're inthe rightplace.I'd behappy tohelp youwith thislet's findyour bestoptionnextstepscan youhelpme?optionsI amupdatingyouraccountlet me seehow I canhelp youfurtherabsolutely!we can dothatLet meget thatinfo foryouwould yougive me amoment tolook that upand toconfirm...(repeatdetails)managingsilencetimeframesbe morethan happyto connectyou to asupervisorredirectingI'm sorry tohear whathashappened..let me getsomeonewho isspecializedin ...KS:114571let me getthingsstarted foryouI amsending youthat infonow via...transitionsIunderstandwhy you'reconcernedsoundslike wehave agood plandiscusstopicsI'mhere tohelpconfidentanddirecttosimplify...looking upyourschoolsinfoI'menteringthat now.lets seewhere weare in theprocesssure!resolutionsofferassuranceI canyoumentionedbefore...let'stake alookI'm rightherewith youhowdoes thatsound?I'm goingto stay onthe linewith youfeel feltfoundCertainly.does thatmakesense?first off whatquestionsdo youhave?You're inthe rightplace.I'd behappy tohelp youwith thislet's findyour bestoptionnextstepscan youhelpme?optionsI amupdatingyouraccountlet me seehow I canhelp youfurtherabsolutely!we can dothatLet meget thatinfo foryouwould yougive me amoment tolook that upand toconfirm...(repeatdetails)managingsilencetimeframesbe morethan happyto connectyou to asupervisorredirectingI'm sorry tohear whathashappened..let me getsomeonewho isspecializedin ...KS:114571let me getthingsstarted foryouI amsending youthat infonow via...transitionsIunderstandwhy you'reconcernedsoundslike wehave agood plandiscusstopicsI'mhere tohelp

Positive Language Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. confident and direct
  2. to simplify...
  3. looking up your schools info
  4. I'm entering that now.
  5. lets see where we are in the process
  6. sure!
  7. resolutions
  8. offer assurance
  9. I can
  10. you mentioned before...
  11. let's take a look
  12. I'm right here with you
  13. how does that sound?
  14. I'm going to stay on the line with you
  15. feel felt found
  16. Certainly.
  17. does that make sense?
  18. first off what questions do you have?
  19. You're in the right place.
  20. I'd be happy to help you with this
  21. let's find your best option
  22. next steps
  23. can you help me?
  24. options
  25. I am updating your account
  26. let me see how I can help you further
  27. absolutely! we can do that
  28. Let me get that info for you
  29. would you give me a moment to look that up
  30. and to confirm... (repeat details)
  31. managing silence
  32. time frames
  33. be more than happy to connect you to a supervisor
  34. redirecting
  35. I'm sorry to hear what has happened..
  36. let me get someone who is specialized in ...
  37. KS: 114571
  38. let me get things started for you
  39. I am sending you that info now via...
  40. transitions
  41. I understand why you're concerned
  42. sounds like we have a good plan
  43. discuss topics
  44. I'm here to help