howdoes thatsound?resolutionstimeframeslets seewhere weare in theprocesstosimplify...first off whatquestionsdo youhave?I'd behappy tohelp youwith thiswould yougive me amoment tolook that upI'm sorry tohear whathashappened..confidentanddirectIunderstandwhy you'reconcernedcan youhelpme?Certainly.offerassuranceI'm rightherewith yousoundslike wehave agood planmanagingsilenceI'm goingto stay onthe linewith youabsolutely!we can dothatLet meget thatinfo foryousure!transitionslet me getthingsstarted foryouI amsending youthat infonow via...youmentionedbefore...feel feltfoundI amupdatingyouraccountlet me seehow I canhelp youfurtherI canI'menteringthat now.nextstepsand toconfirm...(repeatdetails)looking upyourschoolsinfoYou're inthe rightplace.let me getsomeonewho isspecializedin ...KS:114571I'mhere tohelpdiscusstopicsbe morethan happyto connectyou to asupervisorlet's findyour bestoptionredirectingoptionslet'stake alookdoes thatmakesense?howdoes thatsound?resolutionstimeframeslets seewhere weare in theprocesstosimplify...first off whatquestionsdo youhave?I'd behappy tohelp youwith thiswould yougive me amoment tolook that upI'm sorry tohear whathashappened..confidentanddirectIunderstandwhy you'reconcernedcan youhelpme?Certainly.offerassuranceI'm rightherewith yousoundslike wehave agood planmanagingsilenceI'm goingto stay onthe linewith youabsolutely!we can dothatLet meget thatinfo foryousure!transitionslet me getthingsstarted foryouI amsending youthat infonow via...youmentionedbefore...feel feltfoundI amupdatingyouraccountlet me seehow I canhelp youfurtherI canI'menteringthat now.nextstepsand toconfirm...(repeatdetails)looking upyourschoolsinfoYou're inthe rightplace.let me getsomeonewho isspecializedin ...KS:114571I'mhere tohelpdiscusstopicsbe morethan happyto connectyou to asupervisorlet's findyour bestoptionredirectingoptionslet'stake alookdoes thatmakesense?

Positive Language Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. how does that sound?
  2. resolutions
  3. time frames
  4. lets see where we are in the process
  5. to simplify...
  6. first off what questions do you have?
  7. I'd be happy to help you with this
  8. would you give me a moment to look that up
  9. I'm sorry to hear what has happened..
  10. confident and direct
  11. I understand why you're concerned
  12. can you help me?
  13. Certainly.
  14. offer assurance
  15. I'm right here with you
  16. sounds like we have a good plan
  17. managing silence
  18. I'm going to stay on the line with you
  19. absolutely! we can do that
  20. Let me get that info for you
  21. sure!
  22. transitions
  23. let me get things started for you
  24. I am sending you that info now via...
  25. you mentioned before...
  26. feel felt found
  27. I am updating your account
  28. let me see how I can help you further
  29. I can
  30. I'm entering that now.
  31. next steps
  32. and to confirm... (repeat details)
  33. looking up your schools info
  34. You're in the right place.
  35. let me get someone who is specialized in ...
  36. KS: 114571
  37. I'm here to help
  38. discuss topics
  39. be more than happy to connect you to a supervisor
  40. let's find your best option
  41. redirecting
  42. options
  43. let's take a look
  44. does that make sense?