looking upyourschoolsinfotransitionsfirst off whatquestionsdo youhave?can youhelpme?let me getthingsstarted foryouYou're inthe rightplace.optionswould yougive me amoment tolook that uptimeframesI'm sorry tohear whathashappened..I amsending youthat infonow via...tosimplify...howdoes thatsound?Let meget thatinfo foryousure!Iunderstandwhy you'reconcernednextstepsresolutionsKS:114571I'mhere tohelpabsolutely!we can dothatI'm goingto stay onthe linewith youlets seewhere weare in theprocessCertainly.redirectingI amupdatingyouraccountdiscusstopicsconfidentanddirectdoes thatmakesense?let me getsomeonewho isspecializedin ...I'm rightherewith youI canlet'stake alooklet me seehow I canhelp youfurthersoundslike wehave agood planyoumentionedbefore...feel feltfoundI'menteringthat now.let's findyour bestoptionI'd behappy tohelp youwith thisand toconfirm...(repeatdetails)managingsilenceofferassurancebe morethan happyto connectyou to asupervisorlooking upyourschoolsinfotransitionsfirst off whatquestionsdo youhave?can youhelpme?let me getthingsstarted foryouYou're inthe rightplace.optionswould yougive me amoment tolook that uptimeframesI'm sorry tohear whathashappened..I amsending youthat infonow via...tosimplify...howdoes thatsound?Let meget thatinfo foryousure!Iunderstandwhy you'reconcernednextstepsresolutionsKS:114571I'mhere tohelpabsolutely!we can dothatI'm goingto stay onthe linewith youlets seewhere weare in theprocessCertainly.redirectingI amupdatingyouraccountdiscusstopicsconfidentanddirectdoes thatmakesense?let me getsomeonewho isspecializedin ...I'm rightherewith youI canlet'stake alooklet me seehow I canhelp youfurthersoundslike wehave agood planyoumentionedbefore...feel feltfoundI'menteringthat now.let's findyour bestoptionI'd behappy tohelp youwith thisand toconfirm...(repeatdetails)managingsilenceofferassurancebe morethan happyto connectyou to asupervisor

Positive Language Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. looking up your schools info
  2. transitions
  3. first off what questions do you have?
  4. can you help me?
  5. let me get things started for you
  6. You're in the right place.
  7. options
  8. would you give me a moment to look that up
  9. time frames
  10. I'm sorry to hear what has happened..
  11. I am sending you that info now via...
  12. to simplify...
  13. how does that sound?
  14. Let me get that info for you
  15. sure!
  16. I understand why you're concerned
  17. next steps
  18. resolutions
  19. KS: 114571
  20. I'm here to help
  21. absolutely! we can do that
  22. I'm going to stay on the line with you
  23. lets see where we are in the process
  24. Certainly.
  25. redirecting
  26. I am updating your account
  27. discuss topics
  28. confident and direct
  29. does that make sense?
  30. let me get someone who is specialized in ...
  31. I'm right here with you
  32. I can
  33. let's take a look
  34. let me see how I can help you further
  35. sounds like we have a good plan
  36. you mentioned before...
  37. feel felt found
  38. I'm entering that now.
  39. let's find your best option
  40. I'd be happy to help you with this
  41. and to confirm... (repeat details)
  42. managing silence
  43. offer assurance
  44. be more than happy to connect you to a supervisor