5FFELPborrowers canuse the ISRplan for amaximum of_______ years.FORVDiscretionaryforbearancethat sharestimes with theLow PayForbearance.NegativeAmortizationWhat is it calledwhen the monthlypayment calculationdoes not cover theamount of interestaccruing eachmonth?12All IDR plansare active for_______months.2Graduatedrepaymentplan paymentsincrease every_____ years.SAVEWhich IDRplan isconsidered thebest for mostborrowers?10-dayPIFamountIf a borrower ismailing a payoffpayment, weshould quote a___________.IBRWhat IDR plando FFELPborrowersqualify for (outof the main 4)?ParentPLUS___________loans do notqualify forany IDR plan.DHARThe borrower is on thisdeferment with anotherservicer, or receivesfederal/state publicassistance, or serves inthe PeaceCorp, or worksfull-time but falls belowthe poverty guideline fortheir household size.DSUMThe borrower isenrolled at least half-time at a Title IV schoolduring the previousterm and plans toenroll at least half-timeat a Title IV school nextterm.DRHBThe borrower is in arehab program forvocational rehab, drugabuse, mental healthtreatment, alcoholabuse, or rehabtraining for disabledindividuals by the Dept.of Veteran’s Affairs.FRABThe borrowerhas filedChapter 7 orChapter 13bankruptcy.capitalizeUnpaid interestwill__________ atthe end of anydeferment.mostBorrowers will paythe _____ interestover time with theExtendedGraduatedRepayment plan.4:00pmESTTotal payoff fortoday is onlygood until_____________..25%Borrowers whochoose to sign upfor AutoPay canget a _______discount on theirinterest rate foreach loan.120The Standard andGraduatedrepayment planshave____________monthly payments.RepaymentCalculatorWhat willCSRs use toget paymentestimates forborrowers?$30KA borrower'sminimum loanbalance must be atleast _____________to be eligible for theExtended RepaymentPlans.leastBorrowers will paythe ________amount of intereston the Standardrepayment plan.FixedFor Level Term-Based plans,payments are_________(never change).DUEMThe borrower isregistered with apublic or privateemployment agencyor is receivingunemploymentbenefits.20%What percentageof the borrower'sdiscretionaryincome is used tocalculate themonthly paymentfor ICR?FORCAll Federally-Owned loanaccounts receivedthis forbearanceautomatically on3/13/2020.SubsidizedWhat loansbenefit themost from adeferment?IDRFor the bestsolution hierarchy,what should yousuggest firstbefore anythingelse?361+dayspast dueAccounts thatare___________cannot bebrought current.lowestinitialpaymentoptionThe ExtendedRepayment planis the______________for Parent PLUSloans.240How manyqualifyingpayments does aborrower need tomake forforgiveness on thePAYE plan?ICRWhich IDR planis available toParent PLUSborrowers aftertheyconsolidate?$50The payment cannever be lessthan____________for the StandardRepayment Plan.RepaymentWhat statusdoes aborrower'sloans need tobe eligible forAutoPay?DSTUThe benefitingstudent isenrolled at leasthalf-time at aTitle IV School.100%How much of thenegativeamortized interestwill thegovernment coverif the borrower ison the SAVE plan?DSCHThe borrower is on thisdeferment with anotherservicer, or receivesfederal/state publicassistance, or serves inthe PeaceCorp, or worksfull-time but falls belowthe poverty guideline fortheir household size.7/1/2006What dateseparatesPre-HERAfrom Post-HERA?$0How low can aborrower'smonthlypayment be onan IDR plan?lengthof loantermFor Term-Based plans,payments are basedon outstandingbalance, interest rate,and__________________.5FFELPborrowers canuse the ISRplan for amaximum of_______ years.FORVDiscretionaryforbearancethat sharestimes with theLow PayForbearance.NegativeAmortizationWhat is it calledwhen the monthlypayment calculationdoes not cover theamount of interestaccruing eachmonth?12All IDR plansare active for_______months.2Graduatedrepaymentplan paymentsincrease every_____ years.SAVEWhich IDRplan isconsidered thebest for mostborrowers?10-dayPIFamountIf a borrower ismailing a payoffpayment, weshould quote a___________.IBRWhat IDR plando FFELPborrowersqualify for (outof the main 4)?ParentPLUS___________loans do notqualify forany IDR plan.DHARThe borrower is on thisdeferment with anotherservicer, or receivesfederal/state publicassistance, or serves inthe PeaceCorp, or worksfull-time but falls belowthe poverty guideline fortheir household size.DSUMThe borrower isenrolled at least half-time at a Title IV schoolduring the previousterm and plans toenroll at least half-timeat a Title IV school nextterm.DRHBThe borrower is in arehab program forvocational rehab, drugabuse, mental healthtreatment, alcoholabuse, or rehabtraining for disabledindividuals by the Dept.of Veteran’s Affairs.FRABThe borrowerhas filedChapter 7 orChapter 13bankruptcy.capitalizeUnpaid interestwill__________ atthe end of anydeferment.mostBorrowers will paythe _____ interestover time with theExtendedGraduatedRepayment plan.4:00pmESTTotal payoff fortoday is onlygood until_____________..25%Borrowers whochoose to sign upfor AutoPay canget a _______discount on theirinterest rate foreach loan.120The Standard andGraduatedrepayment planshave____________monthly payments.RepaymentCalculatorWhat willCSRs use toget paymentestimates forborrowers?$30KA borrower'sminimum loanbalance must be atleast _____________to be eligible for theExtended RepaymentPlans.leastBorrowers will paythe ________amount of intereston the Standardrepayment plan.FixedFor Level Term-Based plans,payments are_________(never change).DUEMThe borrower isregistered with apublic or privateemployment agencyor is receivingunemploymentbenefits.20%What percentageof the borrower'sdiscretionaryincome is used tocalculate themonthly paymentfor ICR?FORCAll Federally-Owned loanaccounts receivedthis forbearanceautomatically on3/13/2020.SubsidizedWhat loansbenefit themost from adeferment?IDRFor the bestsolution hierarchy,what should yousuggest firstbefore anythingelse?361+dayspast dueAccounts thatare___________cannot bebrought current.lowestinitialpaymentoptionThe ExtendedRepayment planis the______________for Parent PLUSloans.240How manyqualifyingpayments does aborrower need tomake forforgiveness on thePAYE plan?ICRWhich IDR planis available toParent PLUSborrowers aftertheyconsolidate?$50The payment cannever be lessthan____________for the StandardRepayment Plan.RepaymentWhat statusdoes aborrower'sloans need tobe eligible forAutoPay?DSTUThe benefitingstudent isenrolled at leasthalf-time at aTitle IV School.100%How much of thenegativeamortized interestwill thegovernment coverif the borrower ison the SAVE plan?DSCHThe borrower is on thisdeferment with anotherservicer, or receivesfederal/state publicassistance, or serves inthe PeaceCorp, or worksfull-time but falls belowthe poverty guideline fortheir household size.7/1/2006What dateseparatesPre-HERAfrom Post-HERA?$0How low can aborrower'smonthlypayment be onan IDR plan?lengthof loantermFor Term-Based plans,payments are basedon outstandingbalance, interest rate,and__________________.

Best Solution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. FFELP borrowers can use the ISR plan for a maximum of _______ years.
    5
  2. Discretionary forbearance that shares times with the Low Pay Forbearance.
    FORV
  3. What is it called when the monthly payment calculation does not cover the amount of interest accruing each month?
    Negative Amortization
  4. All IDR plans are active for _______ months.
    12
  5. Graduated repayment plan payments increase every _____ years.
    2
  6. Which IDR plan is considered the best for most borrowers?
    SAVE
  7. If a borrower is mailing a payoff payment, we should quote a ___________.
    10-day PIF amount
  8. What IDR plan do FFELP borrowers qualify for (out of the main 4)?
    IBR
  9. ___________ loans do not qualify for any IDR plan.
    Parent PLUS
  10. The borrower is on this deferment with another servicer, or receives federal/state public assistance, or serves in the PeaceCorp, or works full-time but falls below the poverty guideline for their household size.
    DHAR
  11. The borrower is enrolled at least half-time at a Title IV school during the previous term and plans to enroll at least half-time at a Title IV school next term.
    DSUM
  12. The borrower is in a rehab program for vocational rehab, drug abuse, mental health treatment, alcohol abuse, or rehab training for disabled individuals by the Dept. of Veteran’s Affairs.
    DRHB
  13. The borrower has filed Chapter 7 or Chapter 13 bankruptcy.
    FRAB
  14. Unpaid interest will __________ at the end of any deferment.
    capitalize
  15. Borrowers will pay the _____ interest over time with the Extended Graduated Repayment plan.
    most
  16. Total payoff for today is only good until _____________.
    4:00 pm EST
  17. Borrowers who choose to sign up for AutoPay can get a _______ discount on their interest rate for each loan.
    .25%
  18. The Standard and Graduated repayment plans have ____________ monthly payments.
    120
  19. What will CSRs use to get payment estimates for borrowers?
    Repayment Calculator
  20. A borrower's minimum loan balance must be at least _____________ to be eligible for the Extended Repayment Plans.
    $30K
  21. Borrowers will pay the ________ amount of interest on the Standard repayment plan.
    least
  22. For Level Term-Based plans, payments are _________ (never change).
    Fixed
  23. The borrower is registered with a public or private employment agency or is receiving unemployment benefits.
    DUEM
  24. What percentage of the borrower's discretionary income is used to calculate the monthly payment for ICR?
    20%
  25. All Federally-Owned loan accounts received this forbearance automatically on 3/13/2020.
    FORC
  26. What loans benefit the most from a deferment?
    Subsidized
  27. For the best solution hierarchy, what should you suggest first before anything else?
    IDR
  28. Accounts that are ___________ cannot be brought current.
    361+ days past due
  29. The Extended Repayment plan is the ______________ for Parent PLUS loans.
    lowest initial payment option
  30. How many qualifying payments does a borrower need to make for forgiveness on the PAYE plan?
    240
  31. Which IDR plan is available to Parent PLUS borrowers after they consolidate?
    ICR
  32. The payment can never be less than ____________ for the Standard Repayment Plan.
    $50
  33. What status does a borrower's loans need to be eligible for AutoPay?
    Repayment
  34. The benefiting student is enrolled at least half-time at a Title IV School.
    DSTU
  35. How much of the negative amortized interest will the government cover if the borrower is on the SAVE plan?
    100%
  36. The borrower is on this deferment with another servicer, or receives federal/state public assistance, or serves in the PeaceCorp, or works full-time but falls below the poverty guideline for their household size.
    DSCH
  37. What date separates Pre-HERA from Post-HERA?
    7/1/2006
  38. How low can a borrower's monthly payment be on an IDR plan?
    $0
  39. For Term-Based plans, payments are based on outstanding balance, interest rate, and __________________.
    length of loan term