nature-basedtourismtotalqualityadventuretourismoutdoorrecreationAssuranceEmpathyGROUP6singlepointservice foodcustomerrelationshipmanagementfood-serviceTangiblesassistedservicecustomerprocesstableservicecustomerorientationFood andBeverageservicerecoveryrecreationtotal qualitymanagementReliabilityservicesequenceResponsivenessqualitycustomerservicebeveragesnature-basedtourismtotalqualityadventuretourismoutdoorrecreationAssuranceEmpathyGROUP6singlepointservice foodcustomerrelationshipmanagementfood-serviceTangiblesassistedservicecustomerprocesstableservicecustomerorientationFood andBeverageservicerecoveryrecreationtotal qualitymanagementReliabilityservicesequenceResponsivenessqualitycustomerservicebeverages

ENGLISH FOR TOURISM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. nature-based tourism
  2. total quality
  3. adventure tourism
  4. outdoor recreation
  5. Assurance
  6. Empathy
  7. GROUP 6
  8. single point service
  9. food
  10. customer relationship management
  11. food-service
  12. Tangibles
  13. assisted service
  14. customer process
  15. table service
  16. customer orientation
  17. Food and Beverage
  18. service recovery
  19. recreation
  20. total quality management
  21. Reliability
  22. service sequence
  23. Responsiveness
  24. quality customer service
  25. beverages