AssuranceReliabilitybeveragescustomerorientationEmpathyadventuretourismfood-serviceservicesequencequalitycustomerservicesinglepointserviceassistedservicecustomerrelationshipmanagement foodResponsivenessnature-basedtourismservicerecoveryFood andBeverageoutdoorrecreationTangiblesGROUP6customerprocessrecreationtotal qualitymanagementtableservicetotalqualityAssuranceReliabilitybeveragescustomerorientationEmpathyadventuretourismfood-serviceservicesequencequalitycustomerservicesinglepointserviceassistedservicecustomerrelationshipmanagement foodResponsivenessnature-basedtourismservicerecoveryFood andBeverageoutdoorrecreationTangiblesGROUP6customerprocessrecreationtotal qualitymanagementtableservicetotalquality

ENGLISH FOR TOURISM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assurance
  2. Reliability
  3. beverages
  4. customer orientation
  5. Empathy
  6. adventure tourism
  7. food-service
  8. service sequence
  9. quality customer service
  10. single point service
  11. assisted service
  12. customer relationship management
  13. food
  14. Responsiveness
  15. nature-based tourism
  16. service recovery
  17. Food and Beverage
  18. outdoor recreation
  19. Tangibles
  20. GROUP 6
  21. customer process
  22. recreation
  23. total quality management
  24. table service
  25. total quality