food-servicerecreationnature-basedtourismassistedserviceservicerecoverysinglepointservicecustomerprocessResponsivenesstotal qualitymanagementAssuranceGROUP6 foodqualitycustomerserviceoutdoorrecreationEmpathyadventuretourismtableservicebeveragesFood andBeveragecustomerorientationtotalqualityReliabilityservicesequenceTangiblescustomerrelationshipmanagementfood-servicerecreationnature-basedtourismassistedserviceservicerecoverysinglepointservicecustomerprocessResponsivenesstotal qualitymanagementAssuranceGROUP6 foodqualitycustomerserviceoutdoorrecreationEmpathyadventuretourismtableservicebeveragesFood andBeveragecustomerorientationtotalqualityReliabilityservicesequenceTangiblescustomerrelationshipmanagement

ENGLISH FOR TOURISM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. food-service
  2. recreation
  3. nature-based tourism
  4. assisted service
  5. service recovery
  6. single point service
  7. customer process
  8. Responsiveness
  9. total quality management
  10. Assurance
  11. GROUP 6
  12. food
  13. quality customer service
  14. outdoor recreation
  15. Empathy
  16. adventure tourism
  17. table service
  18. beverages
  19. Food and Beverage
  20. customer orientation
  21. total quality
  22. Reliability
  23. service sequence
  24. Tangibles
  25. customer relationship management