Food andBeveragequalitycustomerservicecustomerprocessbeveragessinglepointservicefood-serviceservicerecoveryrecreationEmpathy foodAssuranceadventuretourismcustomerorientationtableserviceReliabilityTangiblesResponsivenessoutdoorrecreationtotal qualitymanagementcustomerrelationshipmanagementservicesequenceassistedservicetotalqualityGROUP6nature-basedtourismFood andBeveragequalitycustomerservicecustomerprocessbeveragessinglepointservicefood-serviceservicerecoveryrecreationEmpathy foodAssuranceadventuretourismcustomerorientationtableserviceReliabilityTangiblesResponsivenessoutdoorrecreationtotal qualitymanagementcustomerrelationshipmanagementservicesequenceassistedservicetotalqualityGROUP6nature-basedtourism

ENGLISH FOR TOURISM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Food and Beverage
  2. quality customer service
  3. customer process
  4. beverages
  5. single point service
  6. food-service
  7. service recovery
  8. recreation
  9. Empathy
  10. food
  11. Assurance
  12. adventure tourism
  13. customer orientation
  14. table service
  15. Reliability
  16. Tangibles
  17. Responsiveness
  18. outdoor recreation
  19. total quality management
  20. customer relationship management
  21. service sequence
  22. assisted service
  23. total quality
  24. GROUP 6
  25. nature-based tourism