customerprocess foodEmpathyassistedserviceReliabilityGROUP6tableserviceResponsivenessqualitycustomerserviceAssuranceadventuretourismservicesequencesinglepointservicecustomerorientationTangiblesbeveragestotalqualitycustomerrelationshipmanagementservicerecoveryFood andBeveragerecreationfood-servicetotal qualitymanagementnature-basedtourismoutdoorrecreationcustomerprocess foodEmpathyassistedserviceReliabilityGROUP6tableserviceResponsivenessqualitycustomerserviceAssuranceadventuretourismservicesequencesinglepointservicecustomerorientationTangiblesbeveragestotalqualitycustomerrelationshipmanagementservicerecoveryFood andBeveragerecreationfood-servicetotal qualitymanagementnature-basedtourismoutdoorrecreation

ENGLISH FOR TOURISM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. customer process
  2. food
  3. Empathy
  4. assisted service
  5. Reliability
  6. GROUP 6
  7. table service
  8. Responsiveness
  9. quality customer service
  10. Assurance
  11. adventure tourism
  12. service sequence
  13. single point service
  14. customer orientation
  15. Tangibles
  16. beverages
  17. total quality
  18. customer relationship management
  19. service recovery
  20. Food and Beverage
  21. recreation
  22. food-service
  23. total quality management
  24. nature-based tourism
  25. outdoor recreation