tableserviceassistedserviceEmpathyfood-serviceResponsiveness foodReliabilitytotalqualityservicerecoverybeveragesoutdoorrecreationrecreationtotal qualitymanagementnature-basedtourismcustomerrelationshipmanagementcustomerorientationTangiblesservicesequencecustomerprocessAssuranceFood andBeverageadventuretourismsinglepointservicequalitycustomerserviceGROUP6tableserviceassistedserviceEmpathyfood-serviceResponsiveness foodReliabilitytotalqualityservicerecoverybeveragesoutdoorrecreationrecreationtotal qualitymanagementnature-basedtourismcustomerrelationshipmanagementcustomerorientationTangiblesservicesequencecustomerprocessAssuranceFood andBeverageadventuretourismsinglepointservicequalitycustomerserviceGROUP6

ENGLISH FOR TOURISM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. table service
  2. assisted service
  3. Empathy
  4. food-service
  5. Responsiveness
  6. food
  7. Reliability
  8. total quality
  9. service recovery
  10. beverages
  11. outdoor recreation
  12. recreation
  13. total quality management
  14. nature-based tourism
  15. customer relationship management
  16. customer orientation
  17. Tangibles
  18. service sequence
  19. customer process
  20. Assurance
  21. Food and Beverage
  22. adventure tourism
  23. single point service
  24. quality customer service
  25. GROUP 6