customerorientationfood-servicetableserviceReliabilityTangiblesrecreationcustomerprocessservicesequencetotalqualityoutdoorrecreationnature-basedtourismcustomerrelationshipmanagementqualitycustomerserviceFood andBeverageResponsivenesstotal qualitymanagementEmpathysinglepointserviceAssuranceadventuretourismbeveragesservicerecoveryassistedservice foodGROUP6customerorientationfood-servicetableserviceReliabilityTangiblesrecreationcustomerprocessservicesequencetotalqualityoutdoorrecreationnature-basedtourismcustomerrelationshipmanagementqualitycustomerserviceFood andBeverageResponsivenesstotal qualitymanagementEmpathysinglepointserviceAssuranceadventuretourismbeveragesservicerecoveryassistedservice foodGROUP6

ENGLISH FOR TOURISM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. customer orientation
  2. food-service
  3. table service
  4. Reliability
  5. Tangibles
  6. recreation
  7. customer process
  8. service sequence
  9. total quality
  10. outdoor recreation
  11. nature-based tourism
  12. customer relationship management
  13. quality customer service
  14. Food and Beverage
  15. Responsiveness
  16. total quality management
  17. Empathy
  18. single point service
  19. Assurance
  20. adventure tourism
  21. beverages
  22. service recovery
  23. assisted service
  24. food
  25. GROUP 6