GROUP6 foodtableserviceoutdoorrecreationReliabilityEmpathyrecreationcustomerorientationservicerecoveryResponsivenessservicesequenceAssurancesinglepointserviceassistedservicebeveragesfood-serviceTangiblesFood andBeveragecustomerrelationshipmanagementtotalqualityqualitycustomerservicetotal qualitymanagementnature-basedtourismadventuretourismcustomerprocessGROUP6 foodtableserviceoutdoorrecreationReliabilityEmpathyrecreationcustomerorientationservicerecoveryResponsivenessservicesequenceAssurancesinglepointserviceassistedservicebeveragesfood-serviceTangiblesFood andBeveragecustomerrelationshipmanagementtotalqualityqualitycustomerservicetotal qualitymanagementnature-basedtourismadventuretourismcustomerprocess

ENGLISH FOR TOURISM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. GROUP 6
  2. food
  3. table service
  4. outdoor recreation
  5. Reliability
  6. Empathy
  7. recreation
  8. customer orientation
  9. service recovery
  10. Responsiveness
  11. service sequence
  12. Assurance
  13. single point service
  14. assisted service
  15. beverages
  16. food-service
  17. Tangibles
  18. Food and Beverage
  19. customer relationship management
  20. total quality
  21. quality customer service
  22. total quality management
  23. nature-based tourism
  24. adventure tourism
  25. customer process