ReliabilityadventuretourismResponsivenessbeveragesfood-servicesinglepointservicetotal qualitymanagementcustomerorientationcustomerprocessoutdoorrecreationAssurancetableservicerecreationFood andBeverageassistedserviceservicesequencecustomerrelationshipmanagementqualitycustomerservicenature-basedtourismTangiblesGROUP6 foodtotalqualityservicerecoveryEmpathyReliabilityadventuretourismResponsivenessbeveragesfood-servicesinglepointservicetotal qualitymanagementcustomerorientationcustomerprocessoutdoorrecreationAssurancetableservicerecreationFood andBeverageassistedserviceservicesequencecustomerrelationshipmanagementqualitycustomerservicenature-basedtourismTangiblesGROUP6 foodtotalqualityservicerecoveryEmpathy

ENGLISH FOR TOURISM - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reliability
  2. adventure tourism
  3. Responsiveness
  4. beverages
  5. food-service
  6. single point service
  7. total quality management
  8. customer orientation
  9. customer process
  10. outdoor recreation
  11. Assurance
  12. table service
  13. recreation
  14. Food and Beverage
  15. assisted service
  16. service sequence
  17. customer relationship management
  18. quality customer service
  19. nature-based tourism
  20. Tangibles
  21. GROUP 6
  22. food
  23. total quality
  24. service recovery
  25. Empathy