AskclarifyingquestionsCreate aplan that isfair andreasonableFree!Don'tinterruptCommunicatefeelings, notaccusationsDon'tinsult theotherpersonTalkingleads to asolutionDon'tignore thesituationUnderstandthesituationDon'ttakesidesAvoid allor nothingthinkingSee theotherperson'spoint of viewSummarizeyourdifferencesClearlyexpressyour pointof viewExplorewin-winsolutionstogetherListen tothe otherperson AskclarifyingquestionsCreate aplan that isfair andreasonableFree!Don'tinterruptCommunicatefeelings, notaccusationsDon'tinsult theotherpersonTalkingleads to asolutionDon'tignore thesituationUnderstandthesituationDon'ttakesidesAvoid allor nothingthinkingSee theotherperson'spoint of viewSummarizeyourdifferencesClearlyexpressyour pointof viewExplorewin-winsolutionstogetherListen tothe otherperson 

Managing Conflict Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask clarifying questions
  2. Create a plan that is fair and reasonable
  3. Free!
  4. Don't interrupt
  5. Communicate feelings, not accusations
  6. Don't insult the other person
  7. Talking leads to a solution
  8. Don't ignore the situation
  9. Understand the situation
  10. Don't take sides
  11. Avoid all or nothing thinking
  12. See the other person's point of view
  13. Summarize your differences
  14. Clearly express your point of view
  15. Explore win-win solutions together
  16. Listen to the other person