Communicatefeelings, notaccusationsClearlyexpressyour pointof viewFree!Don'tinterruptListen tothe otherperson UnderstandthesituationExplorewin-winsolutionstogetherSummarizeyourdifferencesAvoid allor nothingthinkingSee theotherperson'spoint of viewTalkingleads to asolutionDon'tignore thesituationDon'ttakesidesCreate aplan that isfair andreasonableDon'tinsult theotherpersonAskclarifyingquestionsCommunicatefeelings, notaccusationsClearlyexpressyour pointof viewFree!Don'tinterruptListen tothe otherperson UnderstandthesituationExplorewin-winsolutionstogetherSummarizeyourdifferencesAvoid allor nothingthinkingSee theotherperson'spoint of viewTalkingleads to asolutionDon'tignore thesituationDon'ttakesidesCreate aplan that isfair andreasonableDon'tinsult theotherpersonAskclarifyingquestions

Managing Conflict Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Communicate feelings, not accusations
  2. Clearly express your point of view
  3. Free!
  4. Don't interrupt
  5. Listen to the other person
  6. Understand the situation
  7. Explore win-win solutions together
  8. Summarize your differences
  9. Avoid all or nothing thinking
  10. See the other person's point of view
  11. Talking leads to a solution
  12. Don't ignore the situation
  13. Don't take sides
  14. Create a plan that is fair and reasonable
  15. Don't insult the other person
  16. Ask clarifying questions