Don'tinsult theotherpersonCreate aplan that isfair andreasonableSee theotherperson'spoint of viewSummarizeyourdifferencesAvoid allor nothingthinkingDon'tignore thesituationExplorewin-winsolutionstogetherDon'ttakesidesUnderstandthesituationListen tothe otherperson Clearlyexpressyour pointof viewAskclarifyingquestionsDon'tinterruptCommunicatefeelings, notaccusationsTalkingleads to asolutionFree!Don'tinsult theotherpersonCreate aplan that isfair andreasonableSee theotherperson'spoint of viewSummarizeyourdifferencesAvoid allor nothingthinkingDon'tignore thesituationExplorewin-winsolutionstogetherDon'ttakesidesUnderstandthesituationListen tothe otherperson Clearlyexpressyour pointof viewAskclarifyingquestionsDon'tinterruptCommunicatefeelings, notaccusationsTalkingleads to asolutionFree!

Managing Conflict Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Don't insult the other person
  2. Create a plan that is fair and reasonable
  3. See the other person's point of view
  4. Summarize your differences
  5. Avoid all or nothing thinking
  6. Don't ignore the situation
  7. Explore win-win solutions together
  8. Don't take sides
  9. Understand the situation
  10. Listen to the other person
  11. Clearly express your point of view
  12. Ask clarifying questions
  13. Don't interrupt
  14. Communicate feelings, not accusations
  15. Talking leads to a solution
  16. Free!