Clearlyexpressyour pointof viewSummarizeyourdifferencesCreate aplan that isfair andreasonableDon'ttakesidesTalkingleads to asolutionDon'tinterruptCommunicatefeelings, notaccusationsDon'tignore thesituationFree!AskclarifyingquestionsDon'tinsult theotherpersonListen tothe otherperson Explorewin-winsolutionstogetherSee theotherperson'spoint of viewAvoid allor nothingthinkingUnderstandthesituationClearlyexpressyour pointof viewSummarizeyourdifferencesCreate aplan that isfair andreasonableDon'ttakesidesTalkingleads to asolutionDon'tinterruptCommunicatefeelings, notaccusationsDon'tignore thesituationFree!AskclarifyingquestionsDon'tinsult theotherpersonListen tothe otherperson Explorewin-winsolutionstogetherSee theotherperson'spoint of viewAvoid allor nothingthinkingUnderstandthesituation

Managing Conflict Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Clearly express your point of view
  2. Summarize your differences
  3. Create a plan that is fair and reasonable
  4. Don't take sides
  5. Talking leads to a solution
  6. Don't interrupt
  7. Communicate feelings, not accusations
  8. Don't ignore the situation
  9. Free!
  10. Ask clarifying questions
  11. Don't insult the other person
  12. Listen to the other person
  13. Explore win-win solutions together
  14. See the other person's point of view
  15. Avoid all or nothing thinking
  16. Understand the situation