Don'tinsult theotherpersonDon'tinterruptClearlyexpressyour pointof viewFree!Don'tignore thesituationUnderstandthesituationListen tothe otherperson SummarizeyourdifferencesCreate aplan that isfair andreasonableAskclarifyingquestionsSee theotherperson'spoint of viewTalkingleads to asolutionDon'ttakesidesExplorewin-winsolutionstogetherCommunicatefeelings, notaccusationsAvoid allor nothingthinkingDon'tinsult theotherpersonDon'tinterruptClearlyexpressyour pointof viewFree!Don'tignore thesituationUnderstandthesituationListen tothe otherperson SummarizeyourdifferencesCreate aplan that isfair andreasonableAskclarifyingquestionsSee theotherperson'spoint of viewTalkingleads to asolutionDon'ttakesidesExplorewin-winsolutionstogetherCommunicatefeelings, notaccusationsAvoid allor nothingthinking

Managing Conflict Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Don't insult the other person
  2. Don't interrupt
  3. Clearly express your point of view
  4. Free!
  5. Don't ignore the situation
  6. Understand the situation
  7. Listen to the other person
  8. Summarize your differences
  9. Create a plan that is fair and reasonable
  10. Ask clarifying questions
  11. See the other person's point of view
  12. Talking leads to a solution
  13. Don't take sides
  14. Explore win-win solutions together
  15. Communicate feelings, not accusations
  16. Avoid all or nothing thinking