See theotherperson'spoint of viewUnderstandthesituationExplorewin-winsolutionstogetherFree!Don'tinsult theotherpersonDon'tignore thesituationAvoid allor nothingthinkingListen tothe otherperson SummarizeyourdifferencesCommunicatefeelings, notaccusationsDon'tinterruptTalkingleads to asolutionAskclarifyingquestionsDon'ttakesidesCreate aplan that isfair andreasonableClearlyexpressyour pointof viewSee theotherperson'spoint of viewUnderstandthesituationExplorewin-winsolutionstogetherFree!Don'tinsult theotherpersonDon'tignore thesituationAvoid allor nothingthinkingListen tothe otherperson SummarizeyourdifferencesCommunicatefeelings, notaccusationsDon'tinterruptTalkingleads to asolutionAskclarifyingquestionsDon'ttakesidesCreate aplan that isfair andreasonableClearlyexpressyour pointof view

Managing Conflict Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. See the other person's point of view
  2. Understand the situation
  3. Explore win-win solutions together
  4. Free!
  5. Don't insult the other person
  6. Don't ignore the situation
  7. Avoid all or nothing thinking
  8. Listen to the other person
  9. Summarize your differences
  10. Communicate feelings, not accusations
  11. Don't interrupt
  12. Talking leads to a solution
  13. Ask clarifying questions
  14. Don't take sides
  15. Create a plan that is fair and reasonable
  16. Clearly express your point of view