Create aplan that isfair andreasonableClearlyexpressyour pointof viewSummarizeyourdifferencesUnderstandthesituationDon'tignore thesituationTalkingleads to asolutionSee theotherperson'spoint of viewListen tothe otherperson Avoid allor nothingthinkingDon'tinsult theotherpersonCommunicatefeelings, notaccusationsFree!Don'tinterruptAskclarifyingquestionsExplorewin-winsolutionstogetherDon'ttakesidesCreate aplan that isfair andreasonableClearlyexpressyour pointof viewSummarizeyourdifferencesUnderstandthesituationDon'tignore thesituationTalkingleads to asolutionSee theotherperson'spoint of viewListen tothe otherperson Avoid allor nothingthinkingDon'tinsult theotherpersonCommunicatefeelings, notaccusationsFree!Don'tinterruptAskclarifyingquestionsExplorewin-winsolutionstogetherDon'ttakesides

Managing Conflict Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create a plan that is fair and reasonable
  2. Clearly express your point of view
  3. Summarize your differences
  4. Understand the situation
  5. Don't ignore the situation
  6. Talking leads to a solution
  7. See the other person's point of view
  8. Listen to the other person
  9. Avoid all or nothing thinking
  10. Don't insult the other person
  11. Communicate feelings, not accusations
  12. Free!
  13. Don't interrupt
  14. Ask clarifying questions
  15. Explore win-win solutions together
  16. Don't take sides