Clearlyexpressyour pointof viewDon'tignore thesituationUnderstandthesituationCommunicatefeelings, notaccusationsExplorewin-winsolutionstogetherCreate aplan that isfair andreasonableAvoid allor nothingthinkingListen tothe otherperson Talkingleads to asolutionSummarizeyourdifferencesDon'ttakesidesSee theotherperson'spoint of viewDon'tinterruptAskclarifyingquestionsFree!Don'tinsult theotherpersonClearlyexpressyour pointof viewDon'tignore thesituationUnderstandthesituationCommunicatefeelings, notaccusationsExplorewin-winsolutionstogetherCreate aplan that isfair andreasonableAvoid allor nothingthinkingListen tothe otherperson Talkingleads to asolutionSummarizeyourdifferencesDon'ttakesidesSee theotherperson'spoint of viewDon'tinterruptAskclarifyingquestionsFree!Don'tinsult theotherperson

Managing Conflict Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Clearly express your point of view
  2. Don't ignore the situation
  3. Understand the situation
  4. Communicate feelings, not accusations
  5. Explore win-win solutions together
  6. Create a plan that is fair and reasonable
  7. Avoid all or nothing thinking
  8. Listen to the other person
  9. Talking leads to a solution
  10. Summarize your differences
  11. Don't take sides
  12. See the other person's point of view
  13. Don't interrupt
  14. Ask clarifying questions
  15. Free!
  16. Don't insult the other person