Focuson thefutureUnderstandthesituationDon'ttakesidesAttempt toachievesharedgoalsAsk forhelpBe willing tocompromiseApologizewhennecessaryAskclarifyingquestionsStaycalmClearlyexpressyour pointof viewExplorewin-winsolutionstogetherAvoid allor nothingthinkingListen tothe otherperson Communicatefeelings, notaccusationsCreate aplan that isfair andreasonableSee theotherperson'spoint of viewTalkingleads to asolutionPick a goodtime andplace todiscussdifferencesDon'tignore thesituationSummarizeyourdifferencesSeekcommongroundDon'tinterruptDon'tinsult theotherpersonSelf-reflectFocuson thefutureUnderstandthesituationDon'ttakesidesAttempt toachievesharedgoalsAsk forhelpBe willing tocompromiseApologizewhennecessaryAskclarifyingquestionsStaycalmClearlyexpressyour pointof viewExplorewin-winsolutionstogetherAvoid allor nothingthinkingListen tothe otherperson Communicatefeelings, notaccusationsCreate aplan that isfair andreasonableSee theotherperson'spoint of viewTalkingleads to asolutionPick a goodtime andplace todiscussdifferencesDon'tignore thesituationSummarizeyourdifferencesSeekcommongroundDon'tinterruptDon'tinsult theotherpersonSelf-reflect

Managing Conflict Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Focus on the future
  2. Understand the situation
  3. Don't take sides
  4. Attempt to achieve shared goals
  5. Ask for help
  6. Be willing to compromise
  7. Apologize when necessary
  8. Ask clarifying questions
  9. Stay calm
  10. Clearly express your point of view
  11. Explore win-win solutions together
  12. Avoid all or nothing thinking
  13. Listen to the other person
  14. Communicate feelings, not accusations
  15. Create a plan that is fair and reasonable
  16. See the other person's point of view
  17. Talking leads to a solution
  18. Pick a good time and place to discuss differences
  19. Don't ignore the situation
  20. Summarize your differences
  21. Seek common ground
  22. Don't interrupt
  23. Don't insult the other person
  24. Self-reflect