Listen tothe otherperson See theotherperson'spoint of viewStaycalmCreate aplan that isfair andreasonableDon'tignore thesituationAskclarifyingquestionsSeekcommongroundSummarizeyourdifferencesAttempt toachievesharedgoalsExplorewin-winsolutionstogetherDon'tinterruptClearlyexpressyour pointof viewPick a goodtime andplace todiscussdifferencesDon'tinsult theotherpersonTalkingleads to asolutionSelf-reflectApologizewhennecessaryCommunicatefeelings, notaccusationsFocuson thefutureUnderstandthesituationBe willing tocompromiseAvoid allor nothingthinkingDon'ttakesidesAsk forhelpListen tothe otherperson See theotherperson'spoint of viewStaycalmCreate aplan that isfair andreasonableDon'tignore thesituationAskclarifyingquestionsSeekcommongroundSummarizeyourdifferencesAttempt toachievesharedgoalsExplorewin-winsolutionstogetherDon'tinterruptClearlyexpressyour pointof viewPick a goodtime andplace todiscussdifferencesDon'tinsult theotherpersonTalkingleads to asolutionSelf-reflectApologizewhennecessaryCommunicatefeelings, notaccusationsFocuson thefutureUnderstandthesituationBe willing tocompromiseAvoid allor nothingthinkingDon'ttakesidesAsk forhelp

Managing Conflict Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Listen to the other person
  2. See the other person's point of view
  3. Stay calm
  4. Create a plan that is fair and reasonable
  5. Don't ignore the situation
  6. Ask clarifying questions
  7. Seek common ground
  8. Summarize your differences
  9. Attempt to achieve shared goals
  10. Explore win-win solutions together
  11. Don't interrupt
  12. Clearly express your point of view
  13. Pick a good time and place to discuss differences
  14. Don't insult the other person
  15. Talking leads to a solution
  16. Self-reflect
  17. Apologize when necessary
  18. Communicate feelings, not accusations
  19. Focus on the future
  20. Understand the situation
  21. Be willing to compromise
  22. Avoid all or nothing thinking
  23. Don't take sides
  24. Ask for help