UnderstandthesituationCommunicatefeelings, notaccusationsClearlyexpressyour pointof viewStaycalmSelf-reflectDon'ttakesidesCreate aplan that isfair andreasonableSummarizeyourdifferencesDon'tignore thesituationSee theotherperson'spoint of viewPick a goodtime andplace todiscussdifferencesAsk forhelpAttempt toachievesharedgoalsSeekcommongroundFocuson thefutureTalkingleads to asolutionApologizewhennecessaryBe willing tocompromiseDon'tinsult theotherpersonExplorewin-winsolutionstogetherAskclarifyingquestionsAvoid allor nothingthinkingDon'tinterruptListen tothe otherperson UnderstandthesituationCommunicatefeelings, notaccusationsClearlyexpressyour pointof viewStaycalmSelf-reflectDon'ttakesidesCreate aplan that isfair andreasonableSummarizeyourdifferencesDon'tignore thesituationSee theotherperson'spoint of viewPick a goodtime andplace todiscussdifferencesAsk forhelpAttempt toachievesharedgoalsSeekcommongroundFocuson thefutureTalkingleads to asolutionApologizewhennecessaryBe willing tocompromiseDon'tinsult theotherpersonExplorewin-winsolutionstogetherAskclarifyingquestionsAvoid allor nothingthinkingDon'tinterruptListen tothe otherperson 

Managing Conflict Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Understand the situation
  2. Communicate feelings, not accusations
  3. Clearly express your point of view
  4. Stay calm
  5. Self-reflect
  6. Don't take sides
  7. Create a plan that is fair and reasonable
  8. Summarize your differences
  9. Don't ignore the situation
  10. See the other person's point of view
  11. Pick a good time and place to discuss differences
  12. Ask for help
  13. Attempt to achieve shared goals
  14. Seek common ground
  15. Focus on the future
  16. Talking leads to a solution
  17. Apologize when necessary
  18. Be willing to compromise
  19. Don't insult the other person
  20. Explore win-win solutions together
  21. Ask clarifying questions
  22. Avoid all or nothing thinking
  23. Don't interrupt
  24. Listen to the other person