Smile USE AIDENT Hand Hygiene Enter a Kudos Hand Hygiene Explain Exam Introduce yourself and team Walk patient to front door/ Entrance Greet/ Acknowledge visitor Time- out Meaningful Moment Walked patient to front door/ Entrance Hold the door for someone Explain wait time for results Manage up another teammate/ provider Proper Procedure verify Meaningful moment Make someone smile Service Recovery Thank a Teammate Explain wait time for results Help another Teammate or Department Use STAR Pick-up a piece of trash Tell a patient something about yourself Report a safety event Thank your patient Enter a Kudos Explain next steps Interact with family member Enter a Kudos Meaningful Moment Act of Kindness Manage up another teammate/ provider Make someone Laugh Acknowledge a teammate from another department Explain exam Report a great catch Proper Hand- off Smile USE AIDENT Hand Hygiene Enter a Kudos Hand Hygiene Explain Exam Introduce yourself and team Walk patient to front door/ Entrance Greet/ Acknowledge visitor Time- out Meaningful Moment Walked patient to front door/ Entrance Hold the door for someone Explain wait time for results Manage up another teammate/ provider Proper Procedure verify Meaningful moment Make someone smile Service Recovery Thank a Teammate Explain wait time for results Help another Teammate or Department Use STAR Pick-up a piece of trash Tell a patient something about yourself Report a safety event Thank your patient Enter a Kudos Explain next steps Interact with family member Enter a Kudos Meaningful Moment Act of Kindness Manage up another teammate/ provider Make someone Laugh Acknowledge a teammate from another department Explain exam Report a great catch Proper Hand- off
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Smile
USE AIDENT
Hand Hygiene
Enter a Kudos
Hand Hygiene
Explain Exam
Introduce yourself and team
Walk patient to front door/ Entrance
Greet/ Acknowledge visitor
Time-out
Meaningful Moment
Walked patient to front door/ Entrance
Hold the door for someone
Explain wait time for results
Manage up another teammate/ provider
Proper Procedure verify
Meaningful moment
Make someone smile
Service Recovery
Thank a Teammate
Explain wait time for results
Help another Teammate or Department
Use STAR
Pick-up a piece of trash
Tell a patient something about yourself
Report a safety event
Thank your patient
Enter a Kudos
Explain next steps
Interact with family member
Enter a Kudos
Meaningful Moment
Act of Kindness
Manage up another teammate/ provider
Make someone Laugh
Acknowledge a teammate from another department
Explain exam
Report a great catch
Proper Hand-off