Greet/ Acknowledge visitor Service Recovery Meaningful Moment Manage up another teammate/ provider Acknowledge a teammate from another department Report a safety event Meaningful moment Explain wait time for results Walked patient to front door/ Entrance Interact with family member Enter a Kudos Thank your patient Help another Teammate or Department Act of Kindness Meaningful Moment Manage up another teammate/ provider Tell a patient something about yourself Smile Hand Hygiene Make someone Laugh Enter a Kudos Introduce yourself and team Time- out Explain next steps Use STAR Explain Exam Enter a Kudos Proper Procedure verify Thank a Teammate Explain exam Explain wait time for results Walk patient to front door/ Entrance USE AIDENT Pick-up a piece of trash Hold the door for someone Proper Hand- off Make someone smile Hand Hygiene Report a great catch Greet/ Acknowledge visitor Service Recovery Meaningful Moment Manage up another teammate/ provider Acknowledge a teammate from another department Report a safety event Meaningful moment Explain wait time for results Walked patient to front door/ Entrance Interact with family member Enter a Kudos Thank your patient Help another Teammate or Department Act of Kindness Meaningful Moment Manage up another teammate/ provider Tell a patient something about yourself Smile Hand Hygiene Make someone Laugh Enter a Kudos Introduce yourself and team Time- out Explain next steps Use STAR Explain Exam Enter a Kudos Proper Procedure verify Thank a Teammate Explain exam Explain wait time for results Walk patient to front door/ Entrance USE AIDENT Pick-up a piece of trash Hold the door for someone Proper Hand- off Make someone smile Hand Hygiene Report a great catch
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Greet/ Acknowledge visitor
Service Recovery
Meaningful Moment
Manage up another teammate/ provider
Acknowledge a teammate from another department
Report a safety event
Meaningful moment
Explain wait time for results
Walked patient to front door/ Entrance
Interact with family member
Enter a Kudos
Thank your patient
Help another Teammate or Department
Act of Kindness
Meaningful Moment
Manage up another teammate/ provider
Tell a patient something about yourself
Smile
Hand Hygiene
Make someone Laugh
Enter a Kudos
Introduce yourself and team
Time-out
Explain next steps
Use STAR
Explain Exam
Enter a Kudos
Proper Procedure verify
Thank a Teammate
Explain exam
Explain wait time for results
Walk patient to front door/ Entrance
USE AIDENT
Pick-up a piece of trash
Hold the door for someone
Proper Hand-off
Make someone smile
Hand Hygiene
Report a great catch