Get aperfect*10* OSATsurveyShow amember howto use themobile appCunexusCallsRO:10MSR: 3Help acoworker!(scanning/restockingetc.)Spend 30min lobbygreetingRefer to amemberby nameGiveout astickerOffer amemberwaterHandoutthe RAFFlyerRefer ayoungmember tobuild creditHand outa RObusinesscardEngage witha member'schild andoffer kidsaccountGet aperfect*10* OSATsurveyHold thedoor openfor amemberCheck onmemberswaiting inthe lobbySend aSAFEthank youcardTell amemberhappy (orbelated)birthdayAsk "is thereanything wecan do toimprove ourservice?"AcknowledgemembertenureIntroduceyourmember toa leaderGive amember ahandwrittennoteSend athoughtfulWorktangoto acoworkerActivateApplepay formemberconvenienceRefer ahigherinterestproduct to amemberGet aperfect*10* OSATsurveyShow amember howto use themobile appCunexusCallsRO:10MSR: 3Help acoworker!(scanning/restockingetc.)Spend 30min lobbygreetingRefer to amemberby nameGiveout astickerOffer amemberwaterHandoutthe RAFFlyerRefer ayoungmember tobuild creditHand outa RObusinesscardEngage witha member'schild andoffer kidsaccountGet aperfect*10* OSATsurveyHold thedoor openfor amemberCheck onmemberswaiting inthe lobbySend aSAFEthank youcardTell amemberhappy (orbelated)birthdayAsk "is thereanything wecan do toimprove ourservice?"AcknowledgemembertenureIntroduceyourmember toa leaderGive amember ahandwrittennoteSend athoughtfulWorktangoto acoworkerActivateApplepay formemberconvenienceRefer ahigherinterestproduct to amember

Hospitality BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get a perfect *10* OSAT survey
  2. Show a member how to use the mobile app
  3. Cunexus Calls RO:10 MSR: 3
  4. Help a coworker! (scanning /restocking etc.)
  5. Spend 30 min lobby greeting
  6. Refer to a member by name
  7. Give out a sticker
  8. Offer a member water
  9. Handout the RAF Flyer
  10. Refer a young member to build credit
  11. Hand out a RO business card
  12. Engage with a member's child and offer kids account
  13. Get a perfect *10* OSAT survey
  14. Hold the door open for a member
  15. Check on members waiting in the lobby
  16. Send a SAFE thank you card
  17. Tell a member happy (or belated) birthday
  18. Ask "is there anything we can do to improve our service?"
  19. Acknowledge member tenure
  20. Introduce your member to a leader
  21. Give a member a handwritten note
  22. Send a thoughtful Worktango to a coworker
  23. Activate Applepay for member convenience
  24. Refer a higher interest product to a member