Show amember howto use themobile appActivateApplepay formemberconvenienceRefer to amemberby nameSend athoughtfulWorktangoto acoworkerRefer ayoungmember tobuild creditCunexusCallsRO:10MSR: 3Introduceyourmember toa leaderEngage witha member'schild andoffer kidsaccountCheck onmemberswaiting inthe lobbyAcknowledgemembertenureRefer ahigherinterestproduct to amemberHold thedoor openfor amemberAsk "is thereanything wecan do toimprove ourservice?"Offer amemberwaterHand outa RObusinesscardHandoutthe RAFFlyerHelp acoworker!(scanning/restockingetc.)Send aSAFEthank youcardGet aperfect*10* OSATsurveyTell amemberhappy (orbelated)birthdayGive amember ahandwrittennoteGet aperfect*10* OSATsurveySpend 30min lobbygreetingGiveout astickerShow amember howto use themobile appActivateApplepay formemberconvenienceRefer to amemberby nameSend athoughtfulWorktangoto acoworkerRefer ayoungmember tobuild creditCunexusCallsRO:10MSR: 3Introduceyourmember toa leaderEngage witha member'schild andoffer kidsaccountCheck onmemberswaiting inthe lobbyAcknowledgemembertenureRefer ahigherinterestproduct to amemberHold thedoor openfor amemberAsk "is thereanything wecan do toimprove ourservice?"Offer amemberwaterHand outa RObusinesscardHandoutthe RAFFlyerHelp acoworker!(scanning/restockingetc.)Send aSAFEthank youcardGet aperfect*10* OSATsurveyTell amemberhappy (orbelated)birthdayGive amember ahandwrittennoteGet aperfect*10* OSATsurveySpend 30min lobbygreetingGiveout asticker

Hospitality BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Show a member how to use the mobile app
  2. Activate Applepay for member convenience
  3. Refer to a member by name
  4. Send a thoughtful Worktango to a coworker
  5. Refer a young member to build credit
  6. Cunexus Calls RO:10 MSR: 3
  7. Introduce your member to a leader
  8. Engage with a member's child and offer kids account
  9. Check on members waiting in the lobby
  10. Acknowledge member tenure
  11. Refer a higher interest product to a member
  12. Hold the door open for a member
  13. Ask "is there anything we can do to improve our service?"
  14. Offer a member water
  15. Hand out a RO business card
  16. Handout the RAF Flyer
  17. Help a coworker! (scanning /restocking etc.)
  18. Send a SAFE thank you card
  19. Get a perfect *10* OSAT survey
  20. Tell a member happy (or belated) birthday
  21. Give a member a handwritten note
  22. Get a perfect *10* OSAT survey
  23. Spend 30 min lobby greeting
  24. Give out a sticker