Refer ahigherinterestproduct to amemberGet aperfect*10* OSATsurveySpend 30min lobbygreetingRefer ayoungmember tobuild creditCheck onmemberswaiting inthe lobbyHold thedoor openfor amemberActivateApplepay formemberconvenienceGiveout astickerGive amember ahandwrittennoteTell amemberhappy (orbelated)birthdayIntroduceyourmember toa leaderShow amember howto use themobile appAcknowledgemembertenureHandoutthe RAFFlyerAsk "is thereanything wecan do toimprove ourservice?"Refer to amemberby nameCunexusCallsRO:10MSR: 3Offer amemberwaterHelp acoworker!(scanning/restockingetc.)Send aSAFEthank youcardEngage witha member'schild andoffer kidsaccountSend athoughtfulWorktangoto acoworkerGet aperfect*10* OSATsurveyHand outa RObusinesscardRefer ahigherinterestproduct to amemberGet aperfect*10* OSATsurveySpend 30min lobbygreetingRefer ayoungmember tobuild creditCheck onmemberswaiting inthe lobbyHold thedoor openfor amemberActivateApplepay formemberconvenienceGiveout astickerGive amember ahandwrittennoteTell amemberhappy (orbelated)birthdayIntroduceyourmember toa leaderShow amember howto use themobile appAcknowledgemembertenureHandoutthe RAFFlyerAsk "is thereanything wecan do toimprove ourservice?"Refer to amemberby nameCunexusCallsRO:10MSR: 3Offer amemberwaterHelp acoworker!(scanning/restockingetc.)Send aSAFEthank youcardEngage witha member'schild andoffer kidsaccountSend athoughtfulWorktangoto acoworkerGet aperfect*10* OSATsurveyHand outa RObusinesscard

Hospitality BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Refer a higher interest product to a member
  2. Get a perfect *10* OSAT survey
  3. Spend 30 min lobby greeting
  4. Refer a young member to build credit
  5. Check on members waiting in the lobby
  6. Hold the door open for a member
  7. Activate Applepay for member convenience
  8. Give out a sticker
  9. Give a member a handwritten note
  10. Tell a member happy (or belated) birthday
  11. Introduce your member to a leader
  12. Show a member how to use the mobile app
  13. Acknowledge member tenure
  14. Handout the RAF Flyer
  15. Ask "is there anything we can do to improve our service?"
  16. Refer to a member by name
  17. Cunexus Calls RO:10 MSR: 3
  18. Offer a member water
  19. Help a coworker! (scanning /restocking etc.)
  20. Send a SAFE thank you card
  21. Engage with a member's child and offer kids account
  22. Send a thoughtful Worktango to a coworker
  23. Get a perfect *10* OSAT survey
  24. Hand out a RO business card