Ask "is thereanything wecan do toimprove ourservice?"Send aSAFEthank youcardActivateApplepay formemberconvenienceSpend 30min lobbygreetingHold thedoor openfor amemberEngage witha member'schild andoffer kidsaccountOffer amemberwaterTell amemberhappy (orbelated)birthdayGet aperfect*10* OSATsurveyHandoutthe RAFFlyerCunexusCallsRO:10MSR: 3Help acoworker!(scanning/restockingetc.)Refer ahigherinterestproduct to amemberGive amember ahandwrittennoteRefer ayoungmember tobuild creditAcknowledgemembertenureGiveout astickerCheck onmemberswaiting inthe lobbyShow amember howto use themobile appRefer to amemberby nameIntroduceyourmember toa leaderGet aperfect*10* OSATsurveyHand outa RObusinesscardSend athoughtfulWorktangoto acoworkerAsk "is thereanything wecan do toimprove ourservice?"Send aSAFEthank youcardActivateApplepay formemberconvenienceSpend 30min lobbygreetingHold thedoor openfor amemberEngage witha member'schild andoffer kidsaccountOffer amemberwaterTell amemberhappy (orbelated)birthdayGet aperfect*10* OSATsurveyHandoutthe RAFFlyerCunexusCallsRO:10MSR: 3Help acoworker!(scanning/restockingetc.)Refer ahigherinterestproduct to amemberGive amember ahandwrittennoteRefer ayoungmember tobuild creditAcknowledgemembertenureGiveout astickerCheck onmemberswaiting inthe lobbyShow amember howto use themobile appRefer to amemberby nameIntroduceyourmember toa leaderGet aperfect*10* OSATsurveyHand outa RObusinesscardSend athoughtfulWorktangoto acoworker

Hospitality BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask "is there anything we can do to improve our service?"
  2. Send a SAFE thank you card
  3. Activate Applepay for member convenience
  4. Spend 30 min lobby greeting
  5. Hold the door open for a member
  6. Engage with a member's child and offer kids account
  7. Offer a member water
  8. Tell a member happy (or belated) birthday
  9. Get a perfect *10* OSAT survey
  10. Handout the RAF Flyer
  11. Cunexus Calls RO:10 MSR: 3
  12. Help a coworker! (scanning /restocking etc.)
  13. Refer a higher interest product to a member
  14. Give a member a handwritten note
  15. Refer a young member to build credit
  16. Acknowledge member tenure
  17. Give out a sticker
  18. Check on members waiting in the lobby
  19. Show a member how to use the mobile app
  20. Refer to a member by name
  21. Introduce your member to a leader
  22. Get a perfect *10* OSAT survey
  23. Hand out a RO business card
  24. Send a thoughtful Worktango to a coworker