Handoutthe RAFFlyerAsk "is thereanything wecan do toimprove ourservice?"Giveout astickerTell amemberhappy (orbelated)birthdaySend athoughtfulWorktangoto acoworkerHold thedoor openfor amemberGet aperfect*10* OSATsurveyCheck onmemberswaiting inthe lobbyRefer ahigherinterestproduct to amemberAcknowledgemembertenureSend aSAFEthank youcardIntroduceyourmember toa leaderOffer amemberwaterHelp acoworker!(scanning/restockingetc.)CunexusCallsRO:10MSR: 3Give amember ahandwrittennoteEngage witha member'schild andoffer kidsaccountSpend 30min lobbygreetingShow amember howto use themobile appRefer to amemberby nameActivateApplepay formemberconvenienceGet aperfect*10* OSATsurveyRefer ayoungmember tobuild creditHand outa RObusinesscardHandoutthe RAFFlyerAsk "is thereanything wecan do toimprove ourservice?"Giveout astickerTell amemberhappy (orbelated)birthdaySend athoughtfulWorktangoto acoworkerHold thedoor openfor amemberGet aperfect*10* OSATsurveyCheck onmemberswaiting inthe lobbyRefer ahigherinterestproduct to amemberAcknowledgemembertenureSend aSAFEthank youcardIntroduceyourmember toa leaderOffer amemberwaterHelp acoworker!(scanning/restockingetc.)CunexusCallsRO:10MSR: 3Give amember ahandwrittennoteEngage witha member'schild andoffer kidsaccountSpend 30min lobbygreetingShow amember howto use themobile appRefer to amemberby nameActivateApplepay formemberconvenienceGet aperfect*10* OSATsurveyRefer ayoungmember tobuild creditHand outa RObusinesscard

Hospitality BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Handout the RAF Flyer
  2. Ask "is there anything we can do to improve our service?"
  3. Give out a sticker
  4. Tell a member happy (or belated) birthday
  5. Send a thoughtful Worktango to a coworker
  6. Hold the door open for a member
  7. Get a perfect *10* OSAT survey
  8. Check on members waiting in the lobby
  9. Refer a higher interest product to a member
  10. Acknowledge member tenure
  11. Send a SAFE thank you card
  12. Introduce your member to a leader
  13. Offer a member water
  14. Help a coworker! (scanning /restocking etc.)
  15. Cunexus Calls RO:10 MSR: 3
  16. Give a member a handwritten note
  17. Engage with a member's child and offer kids account
  18. Spend 30 min lobby greeting
  19. Show a member how to use the mobile app
  20. Refer to a member by name
  21. Activate Applepay for member convenience
  22. Get a perfect *10* OSAT survey
  23. Refer a young member to build credit
  24. Hand out a RO business card