Handoutthe RAFFlyerHand outa RObusinesscardSend aSAFEthank youcardTell amemberhappy (orbelated)birthdayCheck onmemberswaiting inthe lobbyOffer amemberwaterAsk "is thereanything wecan do toimprove ourservice?"Send athoughtfulWorktangoto acoworkerGet aperfect*10* OSATsurveyHold thedoor openfor amemberActivateApplepay formemberconvenienceAcknowledgemembertenureGiveout astickerRefer ahigherinterestproduct to amemberEngage witha member'schild andoffer kidsaccountRefer to amemberby nameSpend 30min lobbygreetingGet aperfect*10* OSATsurveyCunexusCallsRO:10MSR: 3Show amember howto use themobile appGive amember ahandwrittennoteRefer ayoungmember tobuild creditHelp acoworker!(scanning/restockingetc.)Introduceyourmember toa leaderHandoutthe RAFFlyerHand outa RObusinesscardSend aSAFEthank youcardTell amemberhappy (orbelated)birthdayCheck onmemberswaiting inthe lobbyOffer amemberwaterAsk "is thereanything wecan do toimprove ourservice?"Send athoughtfulWorktangoto acoworkerGet aperfect*10* OSATsurveyHold thedoor openfor amemberActivateApplepay formemberconvenienceAcknowledgemembertenureGiveout astickerRefer ahigherinterestproduct to amemberEngage witha member'schild andoffer kidsaccountRefer to amemberby nameSpend 30min lobbygreetingGet aperfect*10* OSATsurveyCunexusCallsRO:10MSR: 3Show amember howto use themobile appGive amember ahandwrittennoteRefer ayoungmember tobuild creditHelp acoworker!(scanning/restockingetc.)Introduceyourmember toa leader

Hospitality BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Handout the RAF Flyer
  2. Hand out a RO business card
  3. Send a SAFE thank you card
  4. Tell a member happy (or belated) birthday
  5. Check on members waiting in the lobby
  6. Offer a member water
  7. Ask "is there anything we can do to improve our service?"
  8. Send a thoughtful Worktango to a coworker
  9. Get a perfect *10* OSAT survey
  10. Hold the door open for a member
  11. Activate Applepay for member convenience
  12. Acknowledge member tenure
  13. Give out a sticker
  14. Refer a higher interest product to a member
  15. Engage with a member's child and offer kids account
  16. Refer to a member by name
  17. Spend 30 min lobby greeting
  18. Get a perfect *10* OSAT survey
  19. Cunexus Calls RO:10 MSR: 3
  20. Show a member how to use the mobile app
  21. Give a member a handwritten note
  22. Refer a young member to build credit
  23. Help a coworker! (scanning /restocking etc.)
  24. Introduce your member to a leader