AcknowledgemembertenureCunexusCallsRO:10MSR: 3Ask "is thereanything wecan do toimprove ourservice?"Giveout astickerGet aperfect*10* OSATsurveySend athoughtfulWorktangoto acoworkerHand outa RObusinesscardShow amember howto use themobile appRefer to amemberby nameIntroduceyourmember toa leaderEngage witha member'schild andoffer kidsaccountSend aSAFEthank youcardCheck onmemberswaiting inthe lobbyActivateApplepay formemberconvenienceHold thedoor openfor amemberRefer ayoungmember tobuild creditGive amember ahandwrittennoteHandoutthe RAFFlyerHelp acoworker!(scanning/restockingetc.)Spend 30min lobbygreetingTell amemberhappy (orbelated)birthdayGet aperfect*10* OSATsurveyRefer ahigherinterestproduct to amemberOffer amemberwaterAcknowledgemembertenureCunexusCallsRO:10MSR: 3Ask "is thereanything wecan do toimprove ourservice?"Giveout astickerGet aperfect*10* OSATsurveySend athoughtfulWorktangoto acoworkerHand outa RObusinesscardShow amember howto use themobile appRefer to amemberby nameIntroduceyourmember toa leaderEngage witha member'schild andoffer kidsaccountSend aSAFEthank youcardCheck onmemberswaiting inthe lobbyActivateApplepay formemberconvenienceHold thedoor openfor amemberRefer ayoungmember tobuild creditGive amember ahandwrittennoteHandoutthe RAFFlyerHelp acoworker!(scanning/restockingetc.)Spend 30min lobbygreetingTell amemberhappy (orbelated)birthdayGet aperfect*10* OSATsurveyRefer ahigherinterestproduct to amemberOffer amemberwater

Hospitality BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Acknowledge member tenure
  2. Cunexus Calls RO:10 MSR: 3
  3. Ask "is there anything we can do to improve our service?"
  4. Give out a sticker
  5. Get a perfect *10* OSAT survey
  6. Send a thoughtful Worktango to a coworker
  7. Hand out a RO business card
  8. Show a member how to use the mobile app
  9. Refer to a member by name
  10. Introduce your member to a leader
  11. Engage with a member's child and offer kids account
  12. Send a SAFE thank you card
  13. Check on members waiting in the lobby
  14. Activate Applepay for member convenience
  15. Hold the door open for a member
  16. Refer a young member to build credit
  17. Give a member a handwritten note
  18. Handout the RAF Flyer
  19. Help a coworker! (scanning /restocking etc.)
  20. Spend 30 min lobby greeting
  21. Tell a member happy (or belated) birthday
  22. Get a perfect *10* OSAT survey
  23. Refer a higher interest product to a member
  24. Offer a member water