Hand outa RObusinesscardGive amember ahandwrittennoteGet aperfect*10* OSATsurveyRefer to amemberby nameEngage witha member'schild andoffer kidsaccountSend athoughtfulWorktangoto acoworkerGet aperfect*10* OSATsurveyGiveout astickerHold thedoor openfor amemberRefer ahigherinterestproduct to amemberOffer amemberwaterCunexusCallsRO:10MSR: 3Help acoworker!(scanning/restockingetc.)Introduceyourmember toa leaderAsk "is thereanything wecan do toimprove ourservice?"Show amember howto use themobile appRefer ayoungmember tobuild creditTell amemberhappy (orbelated)birthdaySpend 30min lobbygreetingHandoutthe RAFFlyerAcknowledgemembertenureSend aSAFEthank youcardCheck onmemberswaiting inthe lobbyActivateApplepay formemberconvenienceHand outa RObusinesscardGive amember ahandwrittennoteGet aperfect*10* OSATsurveyRefer to amemberby nameEngage witha member'schild andoffer kidsaccountSend athoughtfulWorktangoto acoworkerGet aperfect*10* OSATsurveyGiveout astickerHold thedoor openfor amemberRefer ahigherinterestproduct to amemberOffer amemberwaterCunexusCallsRO:10MSR: 3Help acoworker!(scanning/restockingetc.)Introduceyourmember toa leaderAsk "is thereanything wecan do toimprove ourservice?"Show amember howto use themobile appRefer ayoungmember tobuild creditTell amemberhappy (orbelated)birthdaySpend 30min lobbygreetingHandoutthe RAFFlyerAcknowledgemembertenureSend aSAFEthank youcardCheck onmemberswaiting inthe lobbyActivateApplepay formemberconvenience

Hospitality BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hand out a RO business card
  2. Give a member a handwritten note
  3. Get a perfect *10* OSAT survey
  4. Refer to a member by name
  5. Engage with a member's child and offer kids account
  6. Send a thoughtful Worktango to a coworker
  7. Get a perfect *10* OSAT survey
  8. Give out a sticker
  9. Hold the door open for a member
  10. Refer a higher interest product to a member
  11. Offer a member water
  12. Cunexus Calls RO:10 MSR: 3
  13. Help a coworker! (scanning /restocking etc.)
  14. Introduce your member to a leader
  15. Ask "is there anything we can do to improve our service?"
  16. Show a member how to use the mobile app
  17. Refer a young member to build credit
  18. Tell a member happy (or belated) birthday
  19. Spend 30 min lobby greeting
  20. Handout the RAF Flyer
  21. Acknowledge member tenure
  22. Send a SAFE thank you card
  23. Check on members waiting in the lobby
  24. Activate Applepay for member convenience