Send athoughtfulWorktangoto acoworkerCheck onmemberswaiting inthe lobbyRefer to amemberby nameAsk "is thereanything wecan do toimprove ourservice?"Engage witha member'schild andoffer kidsaccountActivateApplepay formemberconvenienceShow amember howto use themobile appHandoutthe RAFFlyerRefer ayoungmember tobuild creditCunexusCallsRO:10MSR: 3Offer amemberwaterHelp acoworker!(scanning/restockingetc.)Hand outa RObusinesscardRefer ahigherinterestproduct to amemberAcknowledgemembertenureTell amemberhappy (orbelated)birthdaySpend 30min lobbygreetingGet aperfect*10* OSATsurveyHold thedoor openfor amemberGiveout astickerGet aperfect*10* OSATsurveySend aSAFEthank youcardGive amember ahandwrittennoteIntroduceyourmember toa leaderSend athoughtfulWorktangoto acoworkerCheck onmemberswaiting inthe lobbyRefer to amemberby nameAsk "is thereanything wecan do toimprove ourservice?"Engage witha member'schild andoffer kidsaccountActivateApplepay formemberconvenienceShow amember howto use themobile appHandoutthe RAFFlyerRefer ayoungmember tobuild creditCunexusCallsRO:10MSR: 3Offer amemberwaterHelp acoworker!(scanning/restockingetc.)Hand outa RObusinesscardRefer ahigherinterestproduct to amemberAcknowledgemembertenureTell amemberhappy (orbelated)birthdaySpend 30min lobbygreetingGet aperfect*10* OSATsurveyHold thedoor openfor amemberGiveout astickerGet aperfect*10* OSATsurveySend aSAFEthank youcardGive amember ahandwrittennoteIntroduceyourmember toa leader

Hospitality BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send a thoughtful Worktango to a coworker
  2. Check on members waiting in the lobby
  3. Refer to a member by name
  4. Ask "is there anything we can do to improve our service?"
  5. Engage with a member's child and offer kids account
  6. Activate Applepay for member convenience
  7. Show a member how to use the mobile app
  8. Handout the RAF Flyer
  9. Refer a young member to build credit
  10. Cunexus Calls RO:10 MSR: 3
  11. Offer a member water
  12. Help a coworker! (scanning /restocking etc.)
  13. Hand out a RO business card
  14. Refer a higher interest product to a member
  15. Acknowledge member tenure
  16. Tell a member happy (or belated) birthday
  17. Spend 30 min lobby greeting
  18. Get a perfect *10* OSAT survey
  19. Hold the door open for a member
  20. Give out a sticker
  21. Get a perfect *10* OSAT survey
  22. Send a SAFE thank you card
  23. Give a member a handwritten note
  24. Introduce your member to a leader