"I've had____ for afew monthsnow"*Patientleavesbefore beingcleared/checked out*X-raymachinedown*Patientcomes inseveraltimes in oneweek*Venus picksup anotherdepartment'sslackPhones/Athenadown*Askshow longthe waitis*"Is Dr.Chen intoday?"*Patient hasmultiplecharts onAthena*"I made anappt. whydo I haveto wait?""Why can'tI make anonlineappt?""I just need anote, I forgotto ask while Iwas there"*Walks in at6:50pmneedinglabs/imaging*Imaging resultscompromisedby a cell phoneor other foreignobject*Upstairscalls a codethat did notneed to becalled*"I was seen2+ weeksago andwould like____"Anotherdept. sendstheir patientto us*Dr. Chen hasto buy officesupplies b/cStewardwon't*"Do youguys dophysicals/drugtesting?"Southcoast/out of townpatientasking if theycan come in*Patientcomes inand has toleave viaEMS*"Can Icheck inover thephone?"Call centercomplainingaboutsomething3+Workman'sComp. casesin one day"I've had____ for afew monthsnow"*Patientleavesbefore beingcleared/checked out*X-raymachinedown*Patientcomes inseveraltimes in oneweek*Venus picksup anotherdepartment'sslackPhones/Athenadown*Askshow longthe waitis*"Is Dr.Chen intoday?"*Patient hasmultiplecharts onAthena*"I made anappt. whydo I haveto wait?""Why can'tI make anonlineappt?""I just need anote, I forgotto ask while Iwas there"*Walks in at6:50pmneedinglabs/imaging*Imaging resultscompromisedby a cell phoneor other foreignobject*Upstairscalls a codethat did notneed to becalled*"I was seen2+ weeksago andwould like____"Anotherdept. sendstheir patientto us*Dr. Chen hasto buy officesupplies b/cStewardwon't*"Do youguys dophysicals/drugtesting?"Southcoast/out of townpatientasking if theycan come in*Patientcomes inand has toleave viaEMS*"Can Icheck inover thephone?"Call centercomplainingaboutsomething3+Workman'sComp. casesin one day

Urgent Care Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I've had ____ for a few months now"
  2. *Patient leaves before being cleared/ checked out*
  3. X-ray machine down
  4. *Patient comes in several times in one week*
  5. Venus picks up another department's slack
  6. Phones/ Athena down
  7. *Asks how long the wait is*
  8. "Is Dr. Chen in today?"
  9. *Patient has multiple charts on Athena*
  10. "I made an appt. why do I have to wait?"
  11. "Why can't I make an online appt?"
  12. "I just need a note, I forgot to ask while I was there"
  13. *Walks in at 6:50pm needing labs/ imaging*
  14. Imaging results compromised by a cell phone or other foreign object
  15. *Upstairs calls a code that did not need to be called*
  16. "I was seen 2+ weeks ago and would like ____"
  17. Another dept. sends their patient to us
  18. *Dr. Chen has to buy office supplies b/c Steward won't*
  19. "Do you guys do physicals/ drug testing?"
  20. Southcoast/ out of town patient asking if they can come in
  21. *Patient comes in and has to leave via EMS*
  22. "Can I check in over the phone?"
  23. Call center complaining about something
  24. 3+ Workman's Comp. cases in one day