Anotherdept. sendstheir patientto us"Can Icheck inover thephone?"3+Workman'sComp. casesin one day*Patientcomes inand has toleave viaEMS*"I was seen2+ weeksago andwould like____""Why can'tI make anonlineappt?"Call centercomplainingaboutsomethingSouthcoast/out of townpatientasking if theycan come inPhones/Athenadown*Walks in at6:50pmneedinglabs/imaging**Dr. Chen hasto buy officesupplies b/cStewardwon't**Patientcomes inseveraltimes in oneweek*Venus picksup anotherdepartment'sslack*Patient hasmultiplecharts onAthena**Patientleavesbefore beingcleared/checked out*X-raymachinedown"Is Dr.Chen intoday?"Imaging resultscompromisedby a cell phoneor other foreignobject"I've had____ for afew monthsnow"*Upstairscalls a codethat did notneed to becalled**Askshow longthe waitis*"I made anappt. whydo I haveto wait?""Do youguys dophysicals/drugtesting?""I just need anote, I forgotto ask while Iwas there"Anotherdept. sendstheir patientto us"Can Icheck inover thephone?"3+Workman'sComp. casesin one day*Patientcomes inand has toleave viaEMS*"I was seen2+ weeksago andwould like____""Why can'tI make anonlineappt?"Call centercomplainingaboutsomethingSouthcoast/out of townpatientasking if theycan come inPhones/Athenadown*Walks in at6:50pmneedinglabs/imaging**Dr. Chen hasto buy officesupplies b/cStewardwon't**Patientcomes inseveraltimes in oneweek*Venus picksup anotherdepartment'sslack*Patient hasmultiplecharts onAthena**Patientleavesbefore beingcleared/checked out*X-raymachinedown"Is Dr.Chen intoday?"Imaging resultscompromisedby a cell phoneor other foreignobject"I've had____ for afew monthsnow"*Upstairscalls a codethat did notneed to becalled**Askshow longthe waitis*"I made anappt. whydo I haveto wait?""Do youguys dophysicals/drugtesting?""I just need anote, I forgotto ask while Iwas there"

Urgent Care Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Another dept. sends their patient to us
  2. "Can I check in over the phone?"
  3. 3+ Workman's Comp. cases in one day
  4. *Patient comes in and has to leave via EMS*
  5. "I was seen 2+ weeks ago and would like ____"
  6. "Why can't I make an online appt?"
  7. Call center complaining about something
  8. Southcoast/ out of town patient asking if they can come in
  9. Phones/ Athena down
  10. *Walks in at 6:50pm needing labs/ imaging*
  11. *Dr. Chen has to buy office supplies b/c Steward won't*
  12. *Patient comes in several times in one week*
  13. Venus picks up another department's slack
  14. *Patient has multiple charts on Athena*
  15. *Patient leaves before being cleared/ checked out*
  16. X-ray machine down
  17. "Is Dr. Chen in today?"
  18. Imaging results compromised by a cell phone or other foreign object
  19. "I've had ____ for a few months now"
  20. *Upstairs calls a code that did not need to be called*
  21. *Asks how long the wait is*
  22. "I made an appt. why do I have to wait?"
  23. "Do you guys do physicals/ drug testing?"
  24. "I just need a note, I forgot to ask while I was there"