"I made anappt. whydo I haveto wait?"*Dr. Chen hasto buy officesupplies b/cStewardwon't**Askshow longthe waitis**Patientleavesbefore beingcleared/checked out*Anotherdept. sendstheir patientto us*Patientcomes inseveraltimes in oneweek*"I was seen2+ weeksago andwould like____"Phones/AthenadownVenus picksup anotherdepartment'sslack*Upstairscalls a codethat did notneed to becalled**Patient hasmultiplecharts onAthena*Call centercomplainingaboutsomethingImaging resultscompromisedby a cell phoneor other foreignobject*Walks in at6:50pmneedinglabs/imaging*"Is Dr.Chen intoday?"X-raymachinedownSouthcoast/out of townpatientasking if theycan come in*Patientcomes inand has toleave viaEMS*"Why can'tI make anonlineappt?""Can Icheck inover thephone?""I've had____ for afew monthsnow""I just need anote, I forgotto ask while Iwas there"3+Workman'sComp. casesin one day"Do youguys dophysicals/drugtesting?""I made anappt. whydo I haveto wait?"*Dr. Chen hasto buy officesupplies b/cStewardwon't**Askshow longthe waitis**Patientleavesbefore beingcleared/checked out*Anotherdept. sendstheir patientto us*Patientcomes inseveraltimes in oneweek*"I was seen2+ weeksago andwould like____"Phones/AthenadownVenus picksup anotherdepartment'sslack*Upstairscalls a codethat did notneed to becalled**Patient hasmultiplecharts onAthena*Call centercomplainingaboutsomethingImaging resultscompromisedby a cell phoneor other foreignobject*Walks in at6:50pmneedinglabs/imaging*"Is Dr.Chen intoday?"X-raymachinedownSouthcoast/out of townpatientasking if theycan come in*Patientcomes inand has toleave viaEMS*"Why can'tI make anonlineappt?""Can Icheck inover thephone?""I've had____ for afew monthsnow""I just need anote, I forgotto ask while Iwas there"3+Workman'sComp. casesin one day"Do youguys dophysicals/drugtesting?"

Urgent Care Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I made an appt. why do I have to wait?"
  2. *Dr. Chen has to buy office supplies b/c Steward won't*
  3. *Asks how long the wait is*
  4. *Patient leaves before being cleared/ checked out*
  5. Another dept. sends their patient to us
  6. *Patient comes in several times in one week*
  7. "I was seen 2+ weeks ago and would like ____"
  8. Phones/ Athena down
  9. Venus picks up another department's slack
  10. *Upstairs calls a code that did not need to be called*
  11. *Patient has multiple charts on Athena*
  12. Call center complaining about something
  13. Imaging results compromised by a cell phone or other foreign object
  14. *Walks in at 6:50pm needing labs/ imaging*
  15. "Is Dr. Chen in today?"
  16. X-ray machine down
  17. Southcoast/ out of town patient asking if they can come in
  18. *Patient comes in and has to leave via EMS*
  19. "Why can't I make an online appt?"
  20. "Can I check in over the phone?"
  21. "I've had ____ for a few months now"
  22. "I just need a note, I forgot to ask while I was there"
  23. 3+ Workman's Comp. cases in one day
  24. "Do you guys do physicals/ drug testing?"