"Do youguys dophysicals/drugtesting?"*Patientcomes inseveraltimes in oneweek*X-raymachinedown*Dr. Chen hasto buy officesupplies b/cStewardwon't**Upstairscalls a codethat did notneed to becalled*Anotherdept. sendstheir patientto usVenus picksup anotherdepartment'sslack"I was seen2+ weeksago andwould like____"Call centercomplainingaboutsomethingSouthcoast/out of townpatientasking if theycan come in*Askshow longthe waitis*3+Workman'sComp. casesin one day"Is Dr.Chen intoday?""Why can'tI make anonlineappt?"*Walks in at6:50pmneedinglabs/imaging**Patient hasmultiplecharts onAthena*"I just need anote, I forgotto ask while Iwas there"Imaging resultscompromisedby a cell phoneor other foreignobject*Patientcomes inand has toleave viaEMS**Patientleavesbefore beingcleared/checked out*Phones/Athenadown"I've had____ for afew monthsnow""Can Icheck inover thephone?""I made anappt. whydo I haveto wait?""Do youguys dophysicals/drugtesting?"*Patientcomes inseveraltimes in oneweek*X-raymachinedown*Dr. Chen hasto buy officesupplies b/cStewardwon't**Upstairscalls a codethat did notneed to becalled*Anotherdept. sendstheir patientto usVenus picksup anotherdepartment'sslack"I was seen2+ weeksago andwould like____"Call centercomplainingaboutsomethingSouthcoast/out of townpatientasking if theycan come in*Askshow longthe waitis*3+Workman'sComp. casesin one day"Is Dr.Chen intoday?""Why can'tI make anonlineappt?"*Walks in at6:50pmneedinglabs/imaging**Patient hasmultiplecharts onAthena*"I just need anote, I forgotto ask while Iwas there"Imaging resultscompromisedby a cell phoneor other foreignobject*Patientcomes inand has toleave viaEMS**Patientleavesbefore beingcleared/checked out*Phones/Athenadown"I've had____ for afew monthsnow""Can Icheck inover thephone?""I made anappt. whydo I haveto wait?"

Urgent Care Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Do you guys do physicals/ drug testing?"
  2. *Patient comes in several times in one week*
  3. X-ray machine down
  4. *Dr. Chen has to buy office supplies b/c Steward won't*
  5. *Upstairs calls a code that did not need to be called*
  6. Another dept. sends their patient to us
  7. Venus picks up another department's slack
  8. "I was seen 2+ weeks ago and would like ____"
  9. Call center complaining about something
  10. Southcoast/ out of town patient asking if they can come in
  11. *Asks how long the wait is*
  12. 3+ Workman's Comp. cases in one day
  13. "Is Dr. Chen in today?"
  14. "Why can't I make an online appt?"
  15. *Walks in at 6:50pm needing labs/ imaging*
  16. *Patient has multiple charts on Athena*
  17. "I just need a note, I forgot to ask while I was there"
  18. Imaging results compromised by a cell phone or other foreign object
  19. *Patient comes in and has to leave via EMS*
  20. *Patient leaves before being cleared/ checked out*
  21. Phones/ Athena down
  22. "I've had ____ for a few months now"
  23. "Can I check in over the phone?"
  24. "I made an appt. why do I have to wait?"