Venus picksup anotherdepartment'sslack"Do youguys dophysicals/drugtesting?"*Patientcomes inand has toleave viaEMS*Imaging resultscompromisedby a cell phoneor other foreignobject*Patient hasmultiplecharts onAthena**Dr. Chen hasto buy officesupplies b/cStewardwon't**Walks in at6:50pmneedinglabs/imaging*"I just need anote, I forgotto ask while Iwas there"Call centercomplainingaboutsomething"I've had____ for afew monthsnow"Phones/AthenadownX-raymachinedown"I made anappt. whydo I haveto wait?"*Patientcomes inseveraltimes in oneweek**Patientleavesbefore beingcleared/checked out*"Can Icheck inover thephone?""Is Dr.Chen intoday?"3+Workman'sComp. casesin one day"Why can'tI make anonlineappt?""I was seen2+ weeksago andwould like____"Southcoast/out of townpatientasking if theycan come in*Upstairscalls a codethat did notneed to becalled**Askshow longthe waitis*Anotherdept. sendstheir patientto usVenus picksup anotherdepartment'sslack"Do youguys dophysicals/drugtesting?"*Patientcomes inand has toleave viaEMS*Imaging resultscompromisedby a cell phoneor other foreignobject*Patient hasmultiplecharts onAthena**Dr. Chen hasto buy officesupplies b/cStewardwon't**Walks in at6:50pmneedinglabs/imaging*"I just need anote, I forgotto ask while Iwas there"Call centercomplainingaboutsomething"I've had____ for afew monthsnow"Phones/AthenadownX-raymachinedown"I made anappt. whydo I haveto wait?"*Patientcomes inseveraltimes in oneweek**Patientleavesbefore beingcleared/checked out*"Can Icheck inover thephone?""Is Dr.Chen intoday?"3+Workman'sComp. casesin one day"Why can'tI make anonlineappt?""I was seen2+ weeksago andwould like____"Southcoast/out of townpatientasking if theycan come in*Upstairscalls a codethat did notneed to becalled**Askshow longthe waitis*Anotherdept. sendstheir patientto us

Urgent Care Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Venus picks up another department's slack
  2. "Do you guys do physicals/ drug testing?"
  3. *Patient comes in and has to leave via EMS*
  4. Imaging results compromised by a cell phone or other foreign object
  5. *Patient has multiple charts on Athena*
  6. *Dr. Chen has to buy office supplies b/c Steward won't*
  7. *Walks in at 6:50pm needing labs/ imaging*
  8. "I just need a note, I forgot to ask while I was there"
  9. Call center complaining about something
  10. "I've had ____ for a few months now"
  11. Phones/ Athena down
  12. X-ray machine down
  13. "I made an appt. why do I have to wait?"
  14. *Patient comes in several times in one week*
  15. *Patient leaves before being cleared/ checked out*
  16. "Can I check in over the phone?"
  17. "Is Dr. Chen in today?"
  18. 3+ Workman's Comp. cases in one day
  19. "Why can't I make an online appt?"
  20. "I was seen 2+ weeks ago and would like ____"
  21. Southcoast/ out of town patient asking if they can come in
  22. *Upstairs calls a code that did not need to be called*
  23. *Asks how long the wait is*
  24. Another dept. sends their patient to us