*Patient hasmultiplecharts onAthena**Patientleavesbefore beingcleared/checked out**Askshow longthe waitis*"Why can'tI make anonlineappt?"*Patientcomes inseveraltimes in oneweek*"Can Icheck inover thephone?""Do youguys dophysicals/drugtesting?""I made anappt. whydo I haveto wait?"Call centercomplainingaboutsomething*Walks in at6:50pmneedinglabs/imaging**Dr. Chen hasto buy officesupplies b/cStewardwon't*"I've had____ for afew monthsnow""Is Dr.Chen intoday?"Venus picksup anotherdepartment'sslack"I just need anote, I forgotto ask while Iwas there"Phones/Athenadown3+Workman'sComp. casesin one day*Upstairscalls a codethat did notneed to becalled*"I was seen2+ weeksago andwould like____"*Patientcomes inand has toleave viaEMS*Southcoast/out of townpatientasking if theycan come inImaging resultscompromisedby a cell phoneor other foreignobjectAnotherdept. sendstheir patientto usX-raymachinedown*Patient hasmultiplecharts onAthena**Patientleavesbefore beingcleared/checked out**Askshow longthe waitis*"Why can'tI make anonlineappt?"*Patientcomes inseveraltimes in oneweek*"Can Icheck inover thephone?""Do youguys dophysicals/drugtesting?""I made anappt. whydo I haveto wait?"Call centercomplainingaboutsomething*Walks in at6:50pmneedinglabs/imaging**Dr. Chen hasto buy officesupplies b/cStewardwon't*"I've had____ for afew monthsnow""Is Dr.Chen intoday?"Venus picksup anotherdepartment'sslack"I just need anote, I forgotto ask while Iwas there"Phones/Athenadown3+Workman'sComp. casesin one day*Upstairscalls a codethat did notneed to becalled*"I was seen2+ weeksago andwould like____"*Patientcomes inand has toleave viaEMS*Southcoast/out of townpatientasking if theycan come inImaging resultscompromisedby a cell phoneor other foreignobjectAnotherdept. sendstheir patientto usX-raymachinedown

Urgent Care Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. *Patient has multiple charts on Athena*
  2. *Patient leaves before being cleared/ checked out*
  3. *Asks how long the wait is*
  4. "Why can't I make an online appt?"
  5. *Patient comes in several times in one week*
  6. "Can I check in over the phone?"
  7. "Do you guys do physicals/ drug testing?"
  8. "I made an appt. why do I have to wait?"
  9. Call center complaining about something
  10. *Walks in at 6:50pm needing labs/ imaging*
  11. *Dr. Chen has to buy office supplies b/c Steward won't*
  12. "I've had ____ for a few months now"
  13. "Is Dr. Chen in today?"
  14. Venus picks up another department's slack
  15. "I just need a note, I forgot to ask while I was there"
  16. Phones/ Athena down
  17. 3+ Workman's Comp. cases in one day
  18. *Upstairs calls a code that did not need to be called*
  19. "I was seen 2+ weeks ago and would like ____"
  20. *Patient comes in and has to leave via EMS*
  21. Southcoast/ out of town patient asking if they can come in
  22. Imaging results compromised by a cell phone or other foreign object
  23. Another dept. sends their patient to us
  24. X-ray machine down