Southcoast/out of townpatientasking if theycan come in*Patientleavesbefore beingcleared/checked out*Phones/Athenadown"I was seen2+ weeksago andwould like____"Call centercomplainingaboutsomething"Is Dr.Chen intoday?"*Upstairscalls a codethat did notneed to becalled*Imaging resultscompromisedby a cell phoneor other foreignobject*Walks in at6:50pmneedinglabs/imaging**Dr. Chen hasto buy officesupplies b/cStewardwon't*Anotherdept. sendstheir patientto us*Patientcomes inand has toleave viaEMS*"Do youguys dophysicals/drugtesting?"*Patientcomes inseveraltimes in oneweek*"I made anappt. whydo I haveto wait?"*Patient hasmultiplecharts onAthena*X-raymachinedown"I just need anote, I forgotto ask while Iwas there""Can Icheck inover thephone?""I've had____ for afew monthsnow"Venus picksup anotherdepartment'sslack"Why can'tI make anonlineappt?"*Askshow longthe waitis*3+Workman'sComp. casesin one daySouthcoast/out of townpatientasking if theycan come in*Patientleavesbefore beingcleared/checked out*Phones/Athenadown"I was seen2+ weeksago andwould like____"Call centercomplainingaboutsomething"Is Dr.Chen intoday?"*Upstairscalls a codethat did notneed to becalled*Imaging resultscompromisedby a cell phoneor other foreignobject*Walks in at6:50pmneedinglabs/imaging**Dr. Chen hasto buy officesupplies b/cStewardwon't*Anotherdept. sendstheir patientto us*Patientcomes inand has toleave viaEMS*"Do youguys dophysicals/drugtesting?"*Patientcomes inseveraltimes in oneweek*"I made anappt. whydo I haveto wait?"*Patient hasmultiplecharts onAthena*X-raymachinedown"I just need anote, I forgotto ask while Iwas there""Can Icheck inover thephone?""I've had____ for afew monthsnow"Venus picksup anotherdepartment'sslack"Why can'tI make anonlineappt?"*Askshow longthe waitis*3+Workman'sComp. casesin one day

Urgent Care Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Southcoast/ out of town patient asking if they can come in
  2. *Patient leaves before being cleared/ checked out*
  3. Phones/ Athena down
  4. "I was seen 2+ weeks ago and would like ____"
  5. Call center complaining about something
  6. "Is Dr. Chen in today?"
  7. *Upstairs calls a code that did not need to be called*
  8. Imaging results compromised by a cell phone or other foreign object
  9. *Walks in at 6:50pm needing labs/ imaging*
  10. *Dr. Chen has to buy office supplies b/c Steward won't*
  11. Another dept. sends their patient to us
  12. *Patient comes in and has to leave via EMS*
  13. "Do you guys do physicals/ drug testing?"
  14. *Patient comes in several times in one week*
  15. "I made an appt. why do I have to wait?"
  16. *Patient has multiple charts on Athena*
  17. X-ray machine down
  18. "I just need a note, I forgot to ask while I was there"
  19. "Can I check in over the phone?"
  20. "I've had ____ for a few months now"
  21. Venus picks up another department's slack
  22. "Why can't I make an online appt?"
  23. *Asks how long the wait is*
  24. 3+ Workman's Comp. cases in one day