*Patientcomes inseveraltimes in oneweek*Venus picksup anotherdepartment'sslack*Walks in at6:50pmneedinglabs/imaging**Patient hasmultiplecharts onAthena**Dr. Chen hasto buy officesupplies b/cStewardwon't**Askshow longthe waitis**Patientleavesbefore beingcleared/checked out*3+Workman'sComp. casesin one day"Why can'tI make anonlineappt?"*Patientcomes inand has toleave viaEMS*Phones/Athenadown*Upstairscalls a codethat did notneed to becalled*Call centercomplainingaboutsomethingImaging resultscompromisedby a cell phoneor other foreignobject"Is Dr.Chen intoday?""Do youguys dophysicals/drugtesting?""I made anappt. whydo I haveto wait?"X-raymachinedown"I just need anote, I forgotto ask while Iwas there""I've had____ for afew monthsnow""Can Icheck inover thephone?"Southcoast/out of townpatientasking if theycan come inAnotherdept. sendstheir patientto us"I was seen2+ weeksago andwould like____"*Patientcomes inseveraltimes in oneweek*Venus picksup anotherdepartment'sslack*Walks in at6:50pmneedinglabs/imaging**Patient hasmultiplecharts onAthena**Dr. Chen hasto buy officesupplies b/cStewardwon't**Askshow longthe waitis**Patientleavesbefore beingcleared/checked out*3+Workman'sComp. casesin one day"Why can'tI make anonlineappt?"*Patientcomes inand has toleave viaEMS*Phones/Athenadown*Upstairscalls a codethat did notneed to becalled*Call centercomplainingaboutsomethingImaging resultscompromisedby a cell phoneor other foreignobject"Is Dr.Chen intoday?""Do youguys dophysicals/drugtesting?""I made anappt. whydo I haveto wait?"X-raymachinedown"I just need anote, I forgotto ask while Iwas there""I've had____ for afew monthsnow""Can Icheck inover thephone?"Southcoast/out of townpatientasking if theycan come inAnotherdept. sendstheir patientto us"I was seen2+ weeksago andwould like____"

Urgent Care Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. *Patient comes in several times in one week*
  2. Venus picks up another department's slack
  3. *Walks in at 6:50pm needing labs/ imaging*
  4. *Patient has multiple charts on Athena*
  5. *Dr. Chen has to buy office supplies b/c Steward won't*
  6. *Asks how long the wait is*
  7. *Patient leaves before being cleared/ checked out*
  8. 3+ Workman's Comp. cases in one day
  9. "Why can't I make an online appt?"
  10. *Patient comes in and has to leave via EMS*
  11. Phones/ Athena down
  12. *Upstairs calls a code that did not need to be called*
  13. Call center complaining about something
  14. Imaging results compromised by a cell phone or other foreign object
  15. "Is Dr. Chen in today?"
  16. "Do you guys do physicals/ drug testing?"
  17. "I made an appt. why do I have to wait?"
  18. X-ray machine down
  19. "I just need a note, I forgot to ask while I was there"
  20. "I've had ____ for a few months now"
  21. "Can I check in over the phone?"
  22. Southcoast/ out of town patient asking if they can come in
  23. Another dept. sends their patient to us
  24. "I was seen 2+ weeks ago and would like ____"