*Patientcomes inand has toleave viaEMS**Patientcomes inseveraltimes in oneweek**Dr. Chen hasto buy officesupplies b/cStewardwon't**Patientleavesbefore beingcleared/checked out*"Is Dr.Chen intoday?""Do youguys dophysicals/drugtesting?""I made anappt. whydo I haveto wait?""I've had____ for afew monthsnow"Anotherdept. sendstheir patientto usCall centercomplainingaboutsomethingSouthcoast/out of townpatientasking if theycan come inVenus picksup anotherdepartment'sslack"I was seen2+ weeksago andwould like____"*Upstairscalls a codethat did notneed to becalled*Imaging resultscompromisedby a cell phoneor other foreignobject*Walks in at6:50pmneedinglabs/imaging*"Can Icheck inover thephone?"*Askshow longthe waitis*"Why can'tI make anonlineappt?"*Patient hasmultiplecharts onAthena*3+Workman'sComp. casesin one day"I just need anote, I forgotto ask while Iwas there"X-raymachinedownPhones/Athenadown*Patientcomes inand has toleave viaEMS**Patientcomes inseveraltimes in oneweek**Dr. Chen hasto buy officesupplies b/cStewardwon't**Patientleavesbefore beingcleared/checked out*"Is Dr.Chen intoday?""Do youguys dophysicals/drugtesting?""I made anappt. whydo I haveto wait?""I've had____ for afew monthsnow"Anotherdept. sendstheir patientto usCall centercomplainingaboutsomethingSouthcoast/out of townpatientasking if theycan come inVenus picksup anotherdepartment'sslack"I was seen2+ weeksago andwould like____"*Upstairscalls a codethat did notneed to becalled*Imaging resultscompromisedby a cell phoneor other foreignobject*Walks in at6:50pmneedinglabs/imaging*"Can Icheck inover thephone?"*Askshow longthe waitis*"Why can'tI make anonlineappt?"*Patient hasmultiplecharts onAthena*3+Workman'sComp. casesin one day"I just need anote, I forgotto ask while Iwas there"X-raymachinedownPhones/Athenadown

Urgent Care Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. *Patient comes in and has to leave via EMS*
  2. *Patient comes in several times in one week*
  3. *Dr. Chen has to buy office supplies b/c Steward won't*
  4. *Patient leaves before being cleared/ checked out*
  5. "Is Dr. Chen in today?"
  6. "Do you guys do physicals/ drug testing?"
  7. "I made an appt. why do I have to wait?"
  8. "I've had ____ for a few months now"
  9. Another dept. sends their patient to us
  10. Call center complaining about something
  11. Southcoast/ out of town patient asking if they can come in
  12. Venus picks up another department's slack
  13. "I was seen 2+ weeks ago and would like ____"
  14. *Upstairs calls a code that did not need to be called*
  15. Imaging results compromised by a cell phone or other foreign object
  16. *Walks in at 6:50pm needing labs/ imaging*
  17. "Can I check in over the phone?"
  18. *Asks how long the wait is*
  19. "Why can't I make an online appt?"
  20. *Patient has multiple charts on Athena*
  21. 3+ Workman's Comp. cases in one day
  22. "I just need a note, I forgot to ask while I was there"
  23. X-ray machine down
  24. Phones/ Athena down