HelpedclientupdateSAC CodeHelpedWith aStopPaymentINVOShowedClientNewFeatureWalk clientthrough COIDocusign onwebsiteWalk clientthrough BillPay/ZelleenrollmentHelpedClientviewstatementHelpedUpdate anAccountNicknameWalkedClientThroughPAYA LOAN(internal)HelpedClientViewaccountUseCSRAssistSentPasswordResetemail/textWalkedClientthroughExternalTransferAsk client forTransactionID to find inCentral.UseCSRAssistINVOHelpedwithMobileDepositWalkedClientthroughEnrollmentUnlockClientAUTOPAYEnrollmentClientLOVESit!Provideclient withEnrollmentlinkWalkclientthroughbiometricsINVOHelpedclientupdateSAC CodeHelpedWith aStopPaymentINVOShowedClientNewFeatureWalk clientthrough COIDocusign onwebsiteWalk clientthrough BillPay/ZelleenrollmentHelpedClientviewstatementHelpedUpdate anAccountNicknameWalkedClientThroughPAYA LOAN(internal)HelpedClientViewaccountUseCSRAssistSentPasswordResetemail/textWalkedClientthroughExternalTransferAsk client forTransactionID to find inCentral.UseCSRAssistINVOHelpedwithMobileDepositWalkedClientthroughEnrollmentUnlockClientAUTOPAYEnrollmentClientLOVESit!Provideclient withEnrollmentlinkWalkclientthroughbiometricsINVO

Q2 Digital Banking - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped client update SAC Code
  2. Helped With a Stop Payment
  3. INVO
  4. Showed Client New Feature
  5. Walk client through COI Docusign on website
  6. Walk client through Bill Pay/Zelle enrollment
  7. Helped Client view statement
  8. Helped Update an Account Nickname
  9. Walked Client Through PAY A LOAN (internal)
  10. Helped Client View account
  11. Use CSR Assist
  12. Sent Password Reset email/text
  13. Walked Client through External Transfer
  14. Ask client for Transaction ID to find in Central.
  15. Use CSR Assist
  16. INVO
  17. Helped with Mobile Deposit
  18. Walked Client through Enrollment
  19. Unlock Client
  20. AUTO PAY Enrollment
  21. Client LOVES it!
  22. Provide client with Enrollment link
  23. Walk client through biometrics
  24. INVO