HelpedClientviewstatementHelpedclientupdateSAC CodeShowedClientNewFeatureINVOWalkedClientThroughPAYA LOAN(internal)HelpedClientViewaccountWalkedClientthroughEnrollmentWalkedClientthroughExternalTransferWalk clientthrough COIDocusign onwebsiteUnlockClientWalk clientthrough BillPay/ZelleenrollmentINVOHelpedWith aStopPaymentHelpedwithMobileDepositUseCSRAssistSentPasswordResetemail/textProvideclient withEnrollmentlinkAUTOPAYEnrollmentClientLOVESit!Ask client forTransactionID to find inCentral.HelpedUpdate anAccountNicknameWalkclientthroughbiometricsUseCSRAssistINVOHelpedClientviewstatementHelpedclientupdateSAC CodeShowedClientNewFeatureINVOWalkedClientThroughPAYA LOAN(internal)HelpedClientViewaccountWalkedClientthroughEnrollmentWalkedClientthroughExternalTransferWalk clientthrough COIDocusign onwebsiteUnlockClientWalk clientthrough BillPay/ZelleenrollmentINVOHelpedWith aStopPaymentHelpedwithMobileDepositUseCSRAssistSentPasswordResetemail/textProvideclient withEnrollmentlinkAUTOPAYEnrollmentClientLOVESit!Ask client forTransactionID to find inCentral.HelpedUpdate anAccountNicknameWalkclientthroughbiometricsUseCSRAssistINVO

Q2 Digital Banking - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped Client view statement
  2. Helped client update SAC Code
  3. Showed Client New Feature
  4. INVO
  5. Walked Client Through PAY A LOAN (internal)
  6. Helped Client View account
  7. Walked Client through Enrollment
  8. Walked Client through External Transfer
  9. Walk client through COI Docusign on website
  10. Unlock Client
  11. Walk client through Bill Pay/Zelle enrollment
  12. INVO
  13. Helped With a Stop Payment
  14. Helped with Mobile Deposit
  15. Use CSR Assist
  16. Sent Password Reset email/text
  17. Provide client with Enrollment link
  18. AUTO PAY Enrollment
  19. Client LOVES it!
  20. Ask client for Transaction ID to find in Central.
  21. Helped Update an Account Nickname
  22. Walk client through biometrics
  23. Use CSR Assist
  24. INVO