UnlockClientSentPasswordResetemail/textHelpedWith aStopPaymentHelpedclientupdateSAC CodeHelpedwithMobileDepositWalkedClientThroughPAYA LOAN(internal)UseCSRAssistWalkedClientthroughExternalTransferAUTOPAYEnrollmentINVOHelpedClientviewstatementProvideclient withEnrollmentlinkWalk clientthrough BillPay/ZelleenrollmentUseCSRAssistClientLOVESit!ShowedClientNewFeatureINVOINVOWalkclientthroughbiometricsAsk client forTransactionID to find inCentral.Walk clientthrough COIDocusign onwebsiteHelpedClientViewaccountHelpedUpdate anAccountNicknameWalkedClientthroughEnrollmentUnlockClientSentPasswordResetemail/textHelpedWith aStopPaymentHelpedclientupdateSAC CodeHelpedwithMobileDepositWalkedClientThroughPAYA LOAN(internal)UseCSRAssistWalkedClientthroughExternalTransferAUTOPAYEnrollmentINVOHelpedClientviewstatementProvideclient withEnrollmentlinkWalk clientthrough BillPay/ZelleenrollmentUseCSRAssistClientLOVESit!ShowedClientNewFeatureINVOINVOWalkclientthroughbiometricsAsk client forTransactionID to find inCentral.Walk clientthrough COIDocusign onwebsiteHelpedClientViewaccountHelpedUpdate anAccountNicknameWalkedClientthroughEnrollment

Q2 Digital Banking - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Unlock Client
  2. Sent Password Reset email/text
  3. Helped With a Stop Payment
  4. Helped client update SAC Code
  5. Helped with Mobile Deposit
  6. Walked Client Through PAY A LOAN (internal)
  7. Use CSR Assist
  8. Walked Client through External Transfer
  9. AUTO PAY Enrollment
  10. INVO
  11. Helped Client view statement
  12. Provide client with Enrollment link
  13. Walk client through Bill Pay/Zelle enrollment
  14. Use CSR Assist
  15. Client LOVES it!
  16. Showed Client New Feature
  17. INVO
  18. INVO
  19. Walk client through biometrics
  20. Ask client for Transaction ID to find in Central.
  21. Walk client through COI Docusign on website
  22. Helped Client View account
  23. Helped Update an Account Nickname
  24. Walked Client through Enrollment