HelpedClientviewstatementUseCSRAssistSentPasswordResetemail/textShowedClientNewFeatureINVOINVOHelpedclientupdateSAC CodeWalk clientthrough COIDocusign onwebsiteHelpedClientViewaccountClientLOVESit!WalkedClientthroughEnrollmentHelpedwithMobileDepositProvideclient withEnrollmentlinkHelpedUpdate anAccountNicknameUseCSRAssistWalkedClientthroughExternalTransferUnlockClientAUTOPAYEnrollmentAsk client forTransactionID to find inCentral.HelpedWith aStopPaymentWalk clientthrough BillPay/ZelleenrollmentINVOWalkclientthroughbiometricsWalkedClientThroughPAYA LOAN(internal)HelpedClientviewstatementUseCSRAssistSentPasswordResetemail/textShowedClientNewFeatureINVOINVOHelpedclientupdateSAC CodeWalk clientthrough COIDocusign onwebsiteHelpedClientViewaccountClientLOVESit!WalkedClientthroughEnrollmentHelpedwithMobileDepositProvideclient withEnrollmentlinkHelpedUpdate anAccountNicknameUseCSRAssistWalkedClientthroughExternalTransferUnlockClientAUTOPAYEnrollmentAsk client forTransactionID to find inCentral.HelpedWith aStopPaymentWalk clientthrough BillPay/ZelleenrollmentINVOWalkclientthroughbiometricsWalkedClientThroughPAYA LOAN(internal)

Q2 Digital Banking - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped Client view statement
  2. Use CSR Assist
  3. Sent Password Reset email/text
  4. Showed Client New Feature
  5. INVO
  6. INVO
  7. Helped client update SAC Code
  8. Walk client through COI Docusign on website
  9. Helped Client View account
  10. Client LOVES it!
  11. Walked Client through Enrollment
  12. Helped with Mobile Deposit
  13. Provide client with Enrollment link
  14. Helped Update an Account Nickname
  15. Use CSR Assist
  16. Walked Client through External Transfer
  17. Unlock Client
  18. AUTO PAY Enrollment
  19. Ask client for Transaction ID to find in Central.
  20. Helped With a Stop Payment
  21. Walk client through Bill Pay/Zelle enrollment
  22. INVO
  23. Walk client through biometrics
  24. Walked Client Through PAY A LOAN (internal)