AUTOPAYEnrollmentProvideclient withEnrollmentlinkSentPasswordResetemail/textAsk client forTransactionID to find inCentral.HelpedClientviewstatementHelpedWith aStopPaymentWalkedClientthroughExternalTransferINVOWalk clientthrough COIDocusign onwebsiteShowedClientNewFeatureWalk clientthrough BillPay/ZelleenrollmentWalkedClientthroughEnrollmentHelpedClientViewaccountHelpedUpdate anAccountNicknameUseCSRAssistHelpedwithMobileDepositUseCSRAssistUnlockClientHelpedclientupdateSAC CodeWalkedClientThroughPAYA LOAN(internal)ClientLOVESit!INVOWalkclientthroughbiometricsINVOAUTOPAYEnrollmentProvideclient withEnrollmentlinkSentPasswordResetemail/textAsk client forTransactionID to find inCentral.HelpedClientviewstatementHelpedWith aStopPaymentWalkedClientthroughExternalTransferINVOWalk clientthrough COIDocusign onwebsiteShowedClientNewFeatureWalk clientthrough BillPay/ZelleenrollmentWalkedClientthroughEnrollmentHelpedClientViewaccountHelpedUpdate anAccountNicknameUseCSRAssistHelpedwithMobileDepositUseCSRAssistUnlockClientHelpedclientupdateSAC CodeWalkedClientThroughPAYA LOAN(internal)ClientLOVESit!INVOWalkclientthroughbiometricsINVO

Q2 Digital Banking - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. AUTO PAY Enrollment
  2. Provide client with Enrollment link
  3. Sent Password Reset email/text
  4. Ask client for Transaction ID to find in Central.
  5. Helped Client view statement
  6. Helped With a Stop Payment
  7. Walked Client through External Transfer
  8. INVO
  9. Walk client through COI Docusign on website
  10. Showed Client New Feature
  11. Walk client through Bill Pay/Zelle enrollment
  12. Walked Client through Enrollment
  13. Helped Client View account
  14. Helped Update an Account Nickname
  15. Use CSR Assist
  16. Helped with Mobile Deposit
  17. Use CSR Assist
  18. Unlock Client
  19. Helped client update SAC Code
  20. Walked Client Through PAY A LOAN (internal)
  21. Client LOVES it!
  22. INVO
  23. Walk client through biometrics
  24. INVO