HelpedClientViewaccountINVOHelpedClientviewstatementClientLOVESit!HelpedwithMobileDepositINVOWalk clientthrough BillPay/ZelleenrollmentHelpedWith aStopPaymentHelpedclientupdateSAC CodeINVOSentPasswordResetemail/textAUTOPAYEnrollmentShowedClientNewFeatureUnlockClientHelpedUpdate anAccountNicknameUseCSRAssistWalkedClientThroughPAYA LOAN(internal)WalkclientthroughbiometricsUseCSRAssistProvideclient withEnrollmentlinkWalkedClientthroughEnrollmentWalkedClientthroughExternalTransferAsk client forTransactionID to find inCentral.Walk clientthrough COIDocusign onwebsiteHelpedClientViewaccountINVOHelpedClientviewstatementClientLOVESit!HelpedwithMobileDepositINVOWalk clientthrough BillPay/ZelleenrollmentHelpedWith aStopPaymentHelpedclientupdateSAC CodeINVOSentPasswordResetemail/textAUTOPAYEnrollmentShowedClientNewFeatureUnlockClientHelpedUpdate anAccountNicknameUseCSRAssistWalkedClientThroughPAYA LOAN(internal)WalkclientthroughbiometricsUseCSRAssistProvideclient withEnrollmentlinkWalkedClientthroughEnrollmentWalkedClientthroughExternalTransferAsk client forTransactionID to find inCentral.Walk clientthrough COIDocusign onwebsite

Q2 Digital Banking - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped Client View account
  2. INVO
  3. Helped Client view statement
  4. Client LOVES it!
  5. Helped with Mobile Deposit
  6. INVO
  7. Walk client through Bill Pay/Zelle enrollment
  8. Helped With a Stop Payment
  9. Helped client update SAC Code
  10. INVO
  11. Sent Password Reset email/text
  12. AUTO PAY Enrollment
  13. Showed Client New Feature
  14. Unlock Client
  15. Helped Update an Account Nickname
  16. Use CSR Assist
  17. Walked Client Through PAY A LOAN (internal)
  18. Walk client through biometrics
  19. Use CSR Assist
  20. Provide client with Enrollment link
  21. Walked Client through Enrollment
  22. Walked Client through External Transfer
  23. Ask client for Transaction ID to find in Central.
  24. Walk client through COI Docusign on website