WalkedClientThroughPAYA LOAN(internal)WalkedClientthroughExternalTransferShowedClientNewFeatureHelpedWith aStopPaymentWalkedClientthroughEnrollmentINVOINVOHelpedClientViewaccountWalk clientthrough BillPay/ZelleenrollmentWalkclientthroughbiometricsUseCSRAssistHelpedclientupdateSAC CodeINVOHelpedClientviewstatementHelpedUpdate anAccountNicknameUnlockClientProvideclient withEnrollmentlinkAUTOPAYEnrollmentHelpedwithMobileDepositAsk client forTransactionID to find inCentral.UseCSRAssistClientLOVESit!Walk clientthrough COIDocusign onwebsiteSentPasswordResetemail/textWalkedClientThroughPAYA LOAN(internal)WalkedClientthroughExternalTransferShowedClientNewFeatureHelpedWith aStopPaymentWalkedClientthroughEnrollmentINVOINVOHelpedClientViewaccountWalk clientthrough BillPay/ZelleenrollmentWalkclientthroughbiometricsUseCSRAssistHelpedclientupdateSAC CodeINVOHelpedClientviewstatementHelpedUpdate anAccountNicknameUnlockClientProvideclient withEnrollmentlinkAUTOPAYEnrollmentHelpedwithMobileDepositAsk client forTransactionID to find inCentral.UseCSRAssistClientLOVESit!Walk clientthrough COIDocusign onwebsiteSentPasswordResetemail/text

Q2 Digital Banking - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Walked Client Through PAY A LOAN (internal)
  2. Walked Client through External Transfer
  3. Showed Client New Feature
  4. Helped With a Stop Payment
  5. Walked Client through Enrollment
  6. INVO
  7. INVO
  8. Helped Client View account
  9. Walk client through Bill Pay/Zelle enrollment
  10. Walk client through biometrics
  11. Use CSR Assist
  12. Helped client update SAC Code
  13. INVO
  14. Helped Client view statement
  15. Helped Update an Account Nickname
  16. Unlock Client
  17. Provide client with Enrollment link
  18. AUTO PAY Enrollment
  19. Helped with Mobile Deposit
  20. Ask client for Transaction ID to find in Central.
  21. Use CSR Assist
  22. Client LOVES it!
  23. Walk client through COI Docusign on website
  24. Sent Password Reset email/text