UnlockClientUseCSRAssistWalk clientthrough BillPay/ZelleenrollmentHelpedUpdate anAccountNicknameHelpedwithMobileDepositClientLOVESit!ShowedClientNewFeatureHelpedClientviewstatementINVOProvideclient withEnrollmentlinkWalkclientthroughbiometricsINVOWalkedClientthroughEnrollmentWalkedClientThroughPAYA LOAN(internal)UseCSRAssistWalk clientthrough COIDocusign onwebsiteHelpedClientViewaccountHelpedWith aStopPaymentINVOWalkedClientthroughExternalTransferAUTOPAYEnrollmentSentPasswordResetemail/textHelpedclientupdateSAC CodeAsk client forTransactionID to find inCentral.UnlockClientUseCSRAssistWalk clientthrough BillPay/ZelleenrollmentHelpedUpdate anAccountNicknameHelpedwithMobileDepositClientLOVESit!ShowedClientNewFeatureHelpedClientviewstatementINVOProvideclient withEnrollmentlinkWalkclientthroughbiometricsINVOWalkedClientthroughEnrollmentWalkedClientThroughPAYA LOAN(internal)UseCSRAssistWalk clientthrough COIDocusign onwebsiteHelpedClientViewaccountHelpedWith aStopPaymentINVOWalkedClientthroughExternalTransferAUTOPAYEnrollmentSentPasswordResetemail/textHelpedclientupdateSAC CodeAsk client forTransactionID to find inCentral.

Q2 Digital Banking - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Unlock Client
  2. Use CSR Assist
  3. Walk client through Bill Pay/Zelle enrollment
  4. Helped Update an Account Nickname
  5. Helped with Mobile Deposit
  6. Client LOVES it!
  7. Showed Client New Feature
  8. Helped Client view statement
  9. INVO
  10. Provide client with Enrollment link
  11. Walk client through biometrics
  12. INVO
  13. Walked Client through Enrollment
  14. Walked Client Through PAY A LOAN (internal)
  15. Use CSR Assist
  16. Walk client through COI Docusign on website
  17. Helped Client View account
  18. Helped With a Stop Payment
  19. INVO
  20. Walked Client through External Transfer
  21. AUTO PAY Enrollment
  22. Sent Password Reset email/text
  23. Helped client update SAC Code
  24. Ask client for Transaction ID to find in Central.