UseCSRAssistClientLOVESit!WalkedClientthroughExternalTransferAsk client forTransactionID to find inCentral.HelpedclientupdateSAC CodeAUTOPAYEnrollmentSentPasswordResetemail/textProvideclient withEnrollmentlinkHelpedwithMobileDepositHelpedClientviewstatementHelpedWith aStopPaymentINVOUseCSRAssistWalkclientthroughbiometricsWalkedClientThroughPAYA LOAN(internal)Walk clientthrough COIDocusign onwebsiteShowedClientNewFeatureWalk clientthrough BillPay/ZelleenrollmentUnlockClientHelpedUpdate anAccountNicknameINVOWalkedClientthroughEnrollmentHelpedClientViewaccountINVOUseCSRAssistClientLOVESit!WalkedClientthroughExternalTransferAsk client forTransactionID to find inCentral.HelpedclientupdateSAC CodeAUTOPAYEnrollmentSentPasswordResetemail/textProvideclient withEnrollmentlinkHelpedwithMobileDepositHelpedClientviewstatementHelpedWith aStopPaymentINVOUseCSRAssistWalkclientthroughbiometricsWalkedClientThroughPAYA LOAN(internal)Walk clientthrough COIDocusign onwebsiteShowedClientNewFeatureWalk clientthrough BillPay/ZelleenrollmentUnlockClientHelpedUpdate anAccountNicknameINVOWalkedClientthroughEnrollmentHelpedClientViewaccountINVO

Q2 Digital Banking - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use CSR Assist
  2. Client LOVES it!
  3. Walked Client through External Transfer
  4. Ask client for Transaction ID to find in Central.
  5. Helped client update SAC Code
  6. AUTO PAY Enrollment
  7. Sent Password Reset email/text
  8. Provide client with Enrollment link
  9. Helped with Mobile Deposit
  10. Helped Client view statement
  11. Helped With a Stop Payment
  12. INVO
  13. Use CSR Assist
  14. Walk client through biometrics
  15. Walked Client Through PAY A LOAN (internal)
  16. Walk client through COI Docusign on website
  17. Showed Client New Feature
  18. Walk client through Bill Pay/Zelle enrollment
  19. Unlock Client
  20. Helped Update an Account Nickname
  21. INVO
  22. Walked Client through Enrollment
  23. Helped Client View account
  24. INVO