HelpedClientViewaccountClientLOVESit!WalkedClientThroughPAYA LOAN(internal)Provideclient withEnrollmentlinkHelpedwithMobileDepositWalk clientthrough COIDocusign onwebsiteWalk clientthrough BillPay/ZelleenrollmentHelpedclientupdateSAC CodeUnlockClientHelpedWith aStopPaymentShowedClientNewFeatureHelpedClientviewstatementUseCSRAssistWalkedClientthroughEnrollmentINVOSentPasswordResetemail/textINVOUseCSRAssistAUTOPAYEnrollmentWalkedClientthroughExternalTransferAsk client forTransactionID to find inCentral.HelpedUpdate anAccountNicknameWalkclientthroughbiometricsINVOHelpedClientViewaccountClientLOVESit!WalkedClientThroughPAYA LOAN(internal)Provideclient withEnrollmentlinkHelpedwithMobileDepositWalk clientthrough COIDocusign onwebsiteWalk clientthrough BillPay/ZelleenrollmentHelpedclientupdateSAC CodeUnlockClientHelpedWith aStopPaymentShowedClientNewFeatureHelpedClientviewstatementUseCSRAssistWalkedClientthroughEnrollmentINVOSentPasswordResetemail/textINVOUseCSRAssistAUTOPAYEnrollmentWalkedClientthroughExternalTransferAsk client forTransactionID to find inCentral.HelpedUpdate anAccountNicknameWalkclientthroughbiometricsINVO

Q2 Digital Banking - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped Client View account
  2. Client LOVES it!
  3. Walked Client Through PAY A LOAN (internal)
  4. Provide client with Enrollment link
  5. Helped with Mobile Deposit
  6. Walk client through COI Docusign on website
  7. Walk client through Bill Pay/Zelle enrollment
  8. Helped client update SAC Code
  9. Unlock Client
  10. Helped With a Stop Payment
  11. Showed Client New Feature
  12. Helped Client view statement
  13. Use CSR Assist
  14. Walked Client through Enrollment
  15. INVO
  16. Sent Password Reset email/text
  17. INVO
  18. Use CSR Assist
  19. AUTO PAY Enrollment
  20. Walked Client through External Transfer
  21. Ask client for Transaction ID to find in Central.
  22. Helped Update an Account Nickname
  23. Walk client through biometrics
  24. INVO