Ask client forTransactionID to find inCentral.HelpedClientviewstatementWalk clientthrough COIDocusign onwebsiteINVOUseCSRAssistSentPasswordResetemail/textWalkedClientthroughExternalTransferWalkedClientThroughPAYA LOAN(internal)ClientLOVESit!HelpedUpdate anAccountNicknameINVOHelpedWith aStopPaymentWalkedClientthroughEnrollmentUseCSRAssistHelpedclientupdateSAC CodeUnlockClientHelpedClientViewaccountShowedClientNewFeatureProvideclient withEnrollmentlinkWalk clientthrough BillPay/ZelleenrollmentAUTOPAYEnrollmentWalkclientthroughbiometricsINVOHelpedwithMobileDepositAsk client forTransactionID to find inCentral.HelpedClientviewstatementWalk clientthrough COIDocusign onwebsiteINVOUseCSRAssistSentPasswordResetemail/textWalkedClientthroughExternalTransferWalkedClientThroughPAYA LOAN(internal)ClientLOVESit!HelpedUpdate anAccountNicknameINVOHelpedWith aStopPaymentWalkedClientthroughEnrollmentUseCSRAssistHelpedclientupdateSAC CodeUnlockClientHelpedClientViewaccountShowedClientNewFeatureProvideclient withEnrollmentlinkWalk clientthrough BillPay/ZelleenrollmentAUTOPAYEnrollmentWalkclientthroughbiometricsINVOHelpedwithMobileDeposit

Q2 Digital Banking - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask client for Transaction ID to find in Central.
  2. Helped Client view statement
  3. Walk client through COI Docusign on website
  4. INVO
  5. Use CSR Assist
  6. Sent Password Reset email/text
  7. Walked Client through External Transfer
  8. Walked Client Through PAY A LOAN (internal)
  9. Client LOVES it!
  10. Helped Update an Account Nickname
  11. INVO
  12. Helped With a Stop Payment
  13. Walked Client through Enrollment
  14. Use CSR Assist
  15. Helped client update SAC Code
  16. Unlock Client
  17. Helped Client View account
  18. Showed Client New Feature
  19. Provide client with Enrollment link
  20. Walk client through Bill Pay/Zelle enrollment
  21. AUTO PAY Enrollment
  22. Walk client through biometrics
  23. INVO
  24. Helped with Mobile Deposit