Customercomplainsabout theircurrentsupplier27CALLSCustomer'sdetails arewrong onECOES/XO15CALLS5SalesYoucompletea 24 hourcomplaintCustomermentionsthe referralcode7SALESYou speakto acustomerfrom WalesYou ask acustomer tocomplete theCHI survey3SALESYou get adomestic call onbusiness/businesscall on domesticYou ask thecustomer fortheir name atthe start ofthe callYou talkabout solarpanels withthe customerShare yourbest jokein IBA6ChannelYou takeon callsfrom otherlinesYourequest aTP reviewCustomercomplainsabout theircurrentsupplier27CALLSCustomer'sdetails arewrong onECOES/XO15CALLS5SalesYoucompletea 24 hourcomplaintCustomermentionsthe referralcode7SALESYou speakto acustomerfrom WalesYou ask acustomer tocomplete theCHI survey3SALESYou get adomestic call onbusiness/businesscall on domesticYou ask thecustomer fortheir name atthe start ofthe callYou talkabout solarpanels withthe customerShare yourbest jokein IBA6ChannelYou takeon callsfrom otherlinesYourequest aTP review

B I N G O - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer complains about their current supplier
  2. 27 CALLS
  3. Customer's details are wrong on ECOES/XO
  4. 15 CALLS
  5. 5 Sales
  6. You complete a 24 hour complaint
  7. Customer mentions the referral code
  8. 7 SALES
  9. You speak to a customer from Wales
  10. You ask a customer to complete the CHI survey
  11. 3 SALES
  12. You get a domestic call on business/business call on domestic
  13. You ask the customer for their name at the start of the call
  14. You talk about solar panels with the customer
  15. Share your best joke in IBA6 Channel
  16. You take on calls from other lines
  17. You request a TP review