15CALLS7SALESCustomermentionsthe referralcodeCustomercomplainsabout theircurrentsupplier5SalesYou takeon callsfrom otherlinesYourequest aTP reviewYou get adomestic call onbusiness/businesscall on domesticYou speakto acustomerfrom WalesYou ask thecustomer fortheir name atthe start ofthe call27CALLSCustomer'sdetails arewrong onECOES/XOYou talkabout solarpanels withthe customerYou ask acustomer tocomplete theCHI survey3SALESYoucompletea 24 hourcomplaintShare yourbest jokein IBA6Channel15CALLS7SALESCustomermentionsthe referralcodeCustomercomplainsabout theircurrentsupplier5SalesYou takeon callsfrom otherlinesYourequest aTP reviewYou get adomestic call onbusiness/businesscall on domesticYou speakto acustomerfrom WalesYou ask thecustomer fortheir name atthe start ofthe call27CALLSCustomer'sdetails arewrong onECOES/XOYou talkabout solarpanels withthe customerYou ask acustomer tocomplete theCHI survey3SALESYoucompletea 24 hourcomplaintShare yourbest jokein IBA6Channel

B I N G O - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 15 CALLS
  2. 7 SALES
  3. Customer mentions the referral code
  4. Customer complains about their current supplier
  5. 5 Sales
  6. You take on calls from other lines
  7. You request a TP review
  8. You get a domestic call on business/business call on domestic
  9. You speak to a customer from Wales
  10. You ask the customer for their name at the start of the call
  11. 27 CALLS
  12. Customer's details are wrong on ECOES/XO
  13. You talk about solar panels with the customer
  14. You ask a customer to complete the CHI survey
  15. 3 SALES
  16. You complete a 24 hour complaint
  17. Share your best joke in IBA6 Channel