Customercomplainsabout theircurrentsupplierCustomermentionsthe referralcode27CALLSShare yourbest jokein IBA6ChannelYoucompletea 24 hourcomplaint5SalesYou ask acustomer tocomplete theCHI surveyYou get adomestic call onbusiness/businesscall on domesticCustomer'sdetails arewrong onECOES/XOYourequest aTP reviewYou talkabout solarpanels withthe customerYou ask thecustomer fortheir name atthe start ofthe call7SALESYou takeon callsfrom otherlinesYou speakto acustomerfrom Wales15CALLS3SALESCustomercomplainsabout theircurrentsupplierCustomermentionsthe referralcode27CALLSShare yourbest jokein IBA6ChannelYoucompletea 24 hourcomplaint5SalesYou ask acustomer tocomplete theCHI surveyYou get adomestic call onbusiness/businesscall on domesticCustomer'sdetails arewrong onECOES/XOYourequest aTP reviewYou talkabout solarpanels withthe customerYou ask thecustomer fortheir name atthe start ofthe call7SALESYou takeon callsfrom otherlinesYou speakto acustomerfrom Wales15CALLS3SALES

B I N G O - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer complains about their current supplier
  2. Customer mentions the referral code
  3. 27 CALLS
  4. Share your best joke in IBA6 Channel
  5. You complete a 24 hour complaint
  6. 5 Sales
  7. You ask a customer to complete the CHI survey
  8. You get a domestic call on business/business call on domestic
  9. Customer's details are wrong on ECOES/XO
  10. You request a TP review
  11. You talk about solar panels with the customer
  12. You ask the customer for their name at the start of the call
  13. 7 SALES
  14. You take on calls from other lines
  15. You speak to a customer from Wales
  16. 15 CALLS
  17. 3 SALES