Youcompletea 24 hourcomplaintYou takeon callsfrom otherlines3SALES5SalesYou talkabout solarpanels withthe customer27CALLSYourequest aTP reviewCustomer'sdetails arewrong onECOES/XOYou get adomestic call onbusiness/businesscall on domesticCustomercomplainsabout theircurrentsupplierCustomermentionsthe referralcodeYou ask thecustomer fortheir name atthe start ofthe callShare yourbest jokein IBA6ChannelYou speakto acustomerfrom Wales15CALLS7SALESYou ask acustomer tocomplete theCHI surveyYoucompletea 24 hourcomplaintYou takeon callsfrom otherlines3SALES5SalesYou talkabout solarpanels withthe customer27CALLSYourequest aTP reviewCustomer'sdetails arewrong onECOES/XOYou get adomestic call onbusiness/businesscall on domesticCustomercomplainsabout theircurrentsupplierCustomermentionsthe referralcodeYou ask thecustomer fortheir name atthe start ofthe callShare yourbest jokein IBA6ChannelYou speakto acustomerfrom Wales15CALLS7SALESYou ask acustomer tocomplete theCHI survey

B I N G O - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You complete a 24 hour complaint
  2. You take on calls from other lines
  3. 3 SALES
  4. 5 Sales
  5. You talk about solar panels with the customer
  6. 27 CALLS
  7. You request a TP review
  8. Customer's details are wrong on ECOES/XO
  9. You get a domestic call on business/business call on domestic
  10. Customer complains about their current supplier
  11. Customer mentions the referral code
  12. You ask the customer for their name at the start of the call
  13. Share your best joke in IBA6 Channel
  14. You speak to a customer from Wales
  15. 15 CALLS
  16. 7 SALES
  17. You ask a customer to complete the CHI survey