You speakto acustomerfrom WalesCustomermentionsthe referralcodeCustomer'sdetails arewrong onECOES/XOYoucompletea 24 hourcomplaint5SalesYou ask thecustomer fortheir name atthe start ofthe call7SALES15CALLSYou ask acustomer tocomplete theCHI surveyYourequest aTP reviewShare yourbest jokein IBA6ChannelYou get adomestic call onbusiness/businesscall on domestic27CALLS3SALESYou takeon callsfrom otherlinesYou talkabout solarpanels withthe customerCustomercomplainsabout theircurrentsupplierYou speakto acustomerfrom WalesCustomermentionsthe referralcodeCustomer'sdetails arewrong onECOES/XOYoucompletea 24 hourcomplaint5SalesYou ask thecustomer fortheir name atthe start ofthe call7SALES15CALLSYou ask acustomer tocomplete theCHI surveyYourequest aTP reviewShare yourbest jokein IBA6ChannelYou get adomestic call onbusiness/businesscall on domestic27CALLS3SALESYou takeon callsfrom otherlinesYou talkabout solarpanels withthe customerCustomercomplainsabout theircurrentsupplier

B I N G O - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You speak to a customer from Wales
  2. Customer mentions the referral code
  3. Customer's details are wrong on ECOES/XO
  4. You complete a 24 hour complaint
  5. 5 Sales
  6. You ask the customer for their name at the start of the call
  7. 7 SALES
  8. 15 CALLS
  9. You ask a customer to complete the CHI survey
  10. You request a TP review
  11. Share your best joke in IBA6 Channel
  12. You get a domestic call on business/business call on domestic
  13. 27 CALLS
  14. 3 SALES
  15. You take on calls from other lines
  16. You talk about solar panels with the customer
  17. Customer complains about their current supplier