Customer'sdetails arewrong onECOES/XOYou get adomestic call onbusiness/businesscall on domesticYoucompletea 24 hourcomplaintYou ask thecustomer fortheir name atthe start ofthe callShare yourbest jokein IBA6ChannelCustomercomplainsabout theircurrentsupplier27CALLS5Sales3SALESYourequest aTP reviewYou ask acustomer tocomplete theCHI surveyYou takeon callsfrom otherlinesCustomermentionsthe referralcodeYou speakto acustomerfrom Wales7SALESYou talkabout solarpanels withthe customer15CALLSCustomer'sdetails arewrong onECOES/XOYou get adomestic call onbusiness/businesscall on domesticYoucompletea 24 hourcomplaintYou ask thecustomer fortheir name atthe start ofthe callShare yourbest jokein IBA6ChannelCustomercomplainsabout theircurrentsupplier27CALLS5Sales3SALESYourequest aTP reviewYou ask acustomer tocomplete theCHI surveyYou takeon callsfrom otherlinesCustomermentionsthe referralcodeYou speakto acustomerfrom Wales7SALESYou talkabout solarpanels withthe customer15CALLS

B I N G O - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer's details are wrong on ECOES/XO
  2. You get a domestic call on business/business call on domestic
  3. You complete a 24 hour complaint
  4. You ask the customer for their name at the start of the call
  5. Share your best joke in IBA6 Channel
  6. Customer complains about their current supplier
  7. 27 CALLS
  8. 5 Sales
  9. 3 SALES
  10. You request a TP review
  11. You ask a customer to complete the CHI survey
  12. You take on calls from other lines
  13. Customer mentions the referral code
  14. You speak to a customer from Wales
  15. 7 SALES
  16. You talk about solar panels with the customer
  17. 15 CALLS