You get adomestic call onbusiness/businesscall on domesticYou talkabout solarpanels withthe customer7SALESYou ask thecustomer fortheir name atthe start ofthe callYou speakto acustomerfrom WalesCustomercomplainsabout theircurrentsupplier5SalesCustomermentionsthe referralcodeCustomer'sdetails arewrong onECOES/XO3SALESYou ask acustomer tocomplete theCHI survey27CALLSYou takeon callsfrom otherlinesYourequest aTP reviewShare yourbest jokein IBA6ChannelYoucompletea 24 hourcomplaint15CALLSYou get adomestic call onbusiness/businesscall on domesticYou talkabout solarpanels withthe customer7SALESYou ask thecustomer fortheir name atthe start ofthe callYou speakto acustomerfrom WalesCustomercomplainsabout theircurrentsupplier5SalesCustomermentionsthe referralcodeCustomer'sdetails arewrong onECOES/XO3SALESYou ask acustomer tocomplete theCHI survey27CALLSYou takeon callsfrom otherlinesYourequest aTP reviewShare yourbest jokein IBA6ChannelYoucompletea 24 hourcomplaint15CALLS

B I N G O - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You get a domestic call on business/business call on domestic
  2. You talk about solar panels with the customer
  3. 7 SALES
  4. You ask the customer for their name at the start of the call
  5. You speak to a customer from Wales
  6. Customer complains about their current supplier
  7. 5 Sales
  8. Customer mentions the referral code
  9. Customer's details are wrong on ECOES/XO
  10. 3 SALES
  11. You ask a customer to complete the CHI survey
  12. 27 CALLS
  13. You take on calls from other lines
  14. You request a TP review
  15. Share your best joke in IBA6 Channel
  16. You complete a 24 hour complaint
  17. 15 CALLS