Customercomplainsabout theircurrentsupplierShare yourbest jokein IBA6ChannelYou talkabout solarpanels withthe customerCustomer'sdetails arewrong onECOES/XO15CALLSYou get adomestic call onbusiness/businesscall on domesticYoucompletea 24 hourcomplaintYou takeon callsfrom otherlinesYourequest aTP review27CALLSYou speakto acustomerfrom WalesYou ask acustomer tocomplete theCHI survey5SalesYou ask thecustomer fortheir name atthe start ofthe call7SALESCustomermentionsthe referralcode3SALESCustomercomplainsabout theircurrentsupplierShare yourbest jokein IBA6ChannelYou talkabout solarpanels withthe customerCustomer'sdetails arewrong onECOES/XO15CALLSYou get adomestic call onbusiness/businesscall on domesticYoucompletea 24 hourcomplaintYou takeon callsfrom otherlinesYourequest aTP review27CALLSYou speakto acustomerfrom WalesYou ask acustomer tocomplete theCHI survey5SalesYou ask thecustomer fortheir name atthe start ofthe call7SALESCustomermentionsthe referralcode3SALES

B I N G O - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer complains about their current supplier
  2. Share your best joke in IBA6 Channel
  3. You talk about solar panels with the customer
  4. Customer's details are wrong on ECOES/XO
  5. 15 CALLS
  6. You get a domestic call on business/business call on domestic
  7. You complete a 24 hour complaint
  8. You take on calls from other lines
  9. You request a TP review
  10. 27 CALLS
  11. You speak to a customer from Wales
  12. You ask a customer to complete the CHI survey
  13. 5 Sales
  14. You ask the customer for their name at the start of the call
  15. 7 SALES
  16. Customer mentions the referral code
  17. 3 SALES