Youcompletea 24 hourcomplaintCustomer'sdetails arewrong onECOES/XOYourequest aTP review3SALESYou speakto acustomerfrom WalesYou ask acustomer tocomplete theCHI survey27CALLSYou get adomestic call onbusiness/businesscall on domestic15CALLS5SalesCustomercomplainsabout theircurrentsupplierYou talkabout solarpanels withthe customerYou takeon callsfrom otherlinesShare yourbest jokein IBA6Channel7SALESYou ask thecustomer fortheir name atthe start ofthe callCustomermentionsthe referralcodeYoucompletea 24 hourcomplaintCustomer'sdetails arewrong onECOES/XOYourequest aTP review3SALESYou speakto acustomerfrom WalesYou ask acustomer tocomplete theCHI survey27CALLSYou get adomestic call onbusiness/businesscall on domestic15CALLS5SalesCustomercomplainsabout theircurrentsupplierYou talkabout solarpanels withthe customerYou takeon callsfrom otherlinesShare yourbest jokein IBA6Channel7SALESYou ask thecustomer fortheir name atthe start ofthe callCustomermentionsthe referralcode

B I N G O - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You complete a 24 hour complaint
  2. Customer's details are wrong on ECOES/XO
  3. You request a TP review
  4. 3 SALES
  5. You speak to a customer from Wales
  6. You ask a customer to complete the CHI survey
  7. 27 CALLS
  8. You get a domestic call on business/business call on domestic
  9. 15 CALLS
  10. 5 Sales
  11. Customer complains about their current supplier
  12. You talk about solar panels with the customer
  13. You take on calls from other lines
  14. Share your best joke in IBA6 Channel
  15. 7 SALES
  16. You ask the customer for their name at the start of the call
  17. Customer mentions the referral code