You takeon callsfrom otherlinesYou speakto acustomerfrom Wales3SALESCustomercomplainsabout theircurrentsupplierCustomermentionsthe referralcode7SALESYou ask thecustomer fortheir name atthe start ofthe callYou ask acustomer tocomplete theCHI survey5SalesShare yourbest jokein IBA6Channel15CALLSYou talkabout solarpanels withthe customerYourequest aTP reviewCustomer'sdetails arewrong onECOES/XOYou get adomestic call onbusiness/businesscall on domesticYoucompletea 24 hourcomplaint27CALLSYou takeon callsfrom otherlinesYou speakto acustomerfrom Wales3SALESCustomercomplainsabout theircurrentsupplierCustomermentionsthe referralcode7SALESYou ask thecustomer fortheir name atthe start ofthe callYou ask acustomer tocomplete theCHI survey5SalesShare yourbest jokein IBA6Channel15CALLSYou talkabout solarpanels withthe customerYourequest aTP reviewCustomer'sdetails arewrong onECOES/XOYou get adomestic call onbusiness/businesscall on domesticYoucompletea 24 hourcomplaint27CALLS

B I N G O - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You take on calls from other lines
  2. You speak to a customer from Wales
  3. 3 SALES
  4. Customer complains about their current supplier
  5. Customer mentions the referral code
  6. 7 SALES
  7. You ask the customer for their name at the start of the call
  8. You ask a customer to complete the CHI survey
  9. 5 Sales
  10. Share your best joke in IBA6 Channel
  11. 15 CALLS
  12. You talk about solar panels with the customer
  13. You request a TP review
  14. Customer's details are wrong on ECOES/XO
  15. You get a domestic call on business/business call on domestic
  16. You complete a 24 hour complaint
  17. 27 CALLS