You takeon callsfrom otherlinesCustomercomplainsabout theircurrentsupplierCustomermentionsthe referralcode7SALESCustomer'sdetails arewrong onECOES/XO5SalesYou get adomestic call onbusiness/businesscall on domestic15CALLSYou speakto acustomerfrom WalesYou ask thecustomer fortheir name atthe start ofthe callYoucompletea 24 hourcomplaint3SALES27CALLSShare yourbest jokein IBA6ChannelYou talkabout solarpanels withthe customerYourequest aTP reviewYou ask acustomer tocomplete theCHI surveyYou takeon callsfrom otherlinesCustomercomplainsabout theircurrentsupplierCustomermentionsthe referralcode7SALESCustomer'sdetails arewrong onECOES/XO5SalesYou get adomestic call onbusiness/businesscall on domestic15CALLSYou speakto acustomerfrom WalesYou ask thecustomer fortheir name atthe start ofthe callYoucompletea 24 hourcomplaint3SALES27CALLSShare yourbest jokein IBA6ChannelYou talkabout solarpanels withthe customerYourequest aTP reviewYou ask acustomer tocomplete theCHI survey

B I N G O - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You take on calls from other lines
  2. Customer complains about their current supplier
  3. Customer mentions the referral code
  4. 7 SALES
  5. Customer's details are wrong on ECOES/XO
  6. 5 Sales
  7. You get a domestic call on business/business call on domestic
  8. 15 CALLS
  9. You speak to a customer from Wales
  10. You ask the customer for their name at the start of the call
  11. You complete a 24 hour complaint
  12. 3 SALES
  13. 27 CALLS
  14. Share your best joke in IBA6 Channel
  15. You talk about solar panels with the customer
  16. You request a TP review
  17. You ask a customer to complete the CHI survey