You takeon callsfrom otherlinesShare yourbest jokein IBA6ChannelCustomermentionsthe referralcodeCustomer'sdetails arewrong onECOES/XO15CALLS7SALESYou get adomestic call onbusiness/businesscall on domestic27CALLSYoucompletea 24 hourcomplaintYou talkabout solarpanels withthe customerYou ask thecustomer fortheir name atthe start ofthe callYou speakto acustomerfrom WalesYourequest aTP review3SALESCustomercomplainsabout theircurrentsupplier5SalesYou ask acustomer tocomplete theCHI surveyYou takeon callsfrom otherlinesShare yourbest jokein IBA6ChannelCustomermentionsthe referralcodeCustomer'sdetails arewrong onECOES/XO15CALLS7SALESYou get adomestic call onbusiness/businesscall on domestic27CALLSYoucompletea 24 hourcomplaintYou talkabout solarpanels withthe customerYou ask thecustomer fortheir name atthe start ofthe callYou speakto acustomerfrom WalesYourequest aTP review3SALESCustomercomplainsabout theircurrentsupplier5SalesYou ask acustomer tocomplete theCHI survey

B I N G O - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You take on calls from other lines
  2. Share your best joke in IBA6 Channel
  3. Customer mentions the referral code
  4. Customer's details are wrong on ECOES/XO
  5. 15 CALLS
  6. 7 SALES
  7. You get a domestic call on business/business call on domestic
  8. 27 CALLS
  9. You complete a 24 hour complaint
  10. You talk about solar panels with the customer
  11. You ask the customer for their name at the start of the call
  12. You speak to a customer from Wales
  13. You request a TP review
  14. 3 SALES
  15. Customer complains about their current supplier
  16. 5 Sales
  17. You ask a customer to complete the CHI survey