Rod says"Help meunderstand"Eric, can youuse this datato makesomething?SystemHourincrease <2%Awkwardsilence >30secondsStayBackZachGayle says"Thank youfor comingto work"Systemhour drop> 2%"Ops arewealigned..."Isn'taware ofupcomingchangesAttritionis theproblemLET/METDiscussionManualTrackingWFpresentsmore than30mins"Pay isthis butcantconfirm"LowerABSWe'llcircleback on itCheckwith theclientLets makeanothercallMike says"Help meunderstandShiri isconfusedIntervalcomplianceAgentLocationdiscussionMoreOTGayle says"help meunderstand"No oneKnows.Rod says"Help meunderstand"Eric, can youuse this datato makesomething?SystemHourincrease <2%Awkwardsilence >30secondsStayBackZachGayle says"Thank youfor comingto work"Systemhour drop> 2%"Ops arewealigned..."Isn'taware ofupcomingchangesAttritionis theproblemLET/METDiscussionManualTrackingWFpresentsmore than30mins"Pay isthis butcantconfirm"LowerABSWe'llcircleback on itCheckwith theclientLets makeanothercallMike says"Help meunderstandShiri isconfusedIntervalcomplianceAgentLocationdiscussionMoreOTGayle says"help meunderstand"No oneKnows.

Tuesday WF Call - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rod says "Help me understand"
  2. Eric, can you use this data to make something?
  3. System Hour increase < 2%
  4. Awkward silence > 30seconds
  5. Stay Back Zach
  6. Gayle says "Thank you for coming to work"
  7. System hour drop > 2%
  8. "Ops are we aligned..."
  9. Isn't aware of upcoming changes
  10. Attrition is the problem
  11. LET/MET Discussion
  12. Manual Tracking
  13. WF presents more than 30mins
  14. "Pay is this but cant confirm"
  15. Lower ABS
  16. We'll circle back on it
  17. Check with the client
  18. Lets make another call
  19. Mike says "Help me understand
  20. Shiri is confused
  21. Interval compliance
  22. Agent Location discussion
  23. More OT
  24. Gayle says "help me understand"
  25. No one Knows.