More OT Gayle says "help me understand" Rod says "Help me understand" Check with the client Shiri is confused Lower ABS Attrition is the problem Stay Back Zach Awkward silence > 30seconds "Pay is this but cant confirm" Manual Tracking Eric, can you use this data to make something? No one Knows. Isn't aware of upcoming changes WF presents more than 30mins System hour drop > 2% Lets make another call Gayle says "Thank you for coming to work" System Hour increase < 2% Mike says "Help me understand LET/MET Discussion Agent Location discussion Interval compliance "Ops are we aligned..." We'll circle back on it More OT Gayle says "help me understand" Rod says "Help me understand" Check with the client Shiri is confused Lower ABS Attrition is the problem Stay Back Zach Awkward silence > 30seconds "Pay is this but cant confirm" Manual Tracking Eric, can you use this data to make something? No one Knows. Isn't aware of upcoming changes WF presents more than 30mins System hour drop > 2% Lets make another call Gayle says "Thank you for coming to work" System Hour increase < 2% Mike says "Help me understand LET/MET Discussion Agent Location discussion Interval compliance "Ops are we aligned..." We'll circle back on it
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
More OT
Gayle says "help me understand"
Rod says "Help me understand"
Check with the client
Shiri is confused
Lower ABS
Attrition is the problem
Stay Back Zach
Awkward silence > 30seconds
"Pay is this but cant confirm"
Manual Tracking
Eric, can you use this data to make something?
No one Knows.
Isn't aware of upcoming changes
WF presents more than 30mins
System hour drop > 2%
Lets make another call
Gayle says "Thank you for coming to work"
System Hour increase < 2%
Mike says "Help me understand
LET/MET Discussion
Agent Location discussion
Interval compliance
"Ops are we aligned..."
We'll circle back on it