Checkwith theclientShiri isconfusedAttritionis theproblemNo oneKnows.MoreOTRod says"Help meunderstand"Eric, can youuse this datato makesomething?IntervalcomplianceStayBackZachManualTrackingGayle says"help meunderstand"AgentLocationdiscussionWFpresentsmore than30minsMike says"Help meunderstandWe'llcircleback on itGayle says"Thank youfor comingto work"Isn'taware ofupcomingchanges"Ops arewealigned..."Lets makeanothercallSystemhour drop> 2%LowerABS"Pay isthis butcantconfirm"SystemHourincrease <2%Awkwardsilence >30secondsLET/METDiscussionCheckwith theclientShiri isconfusedAttritionis theproblemNo oneKnows.MoreOTRod says"Help meunderstand"Eric, can youuse this datato makesomething?IntervalcomplianceStayBackZachManualTrackingGayle says"help meunderstand"AgentLocationdiscussionWFpresentsmore than30minsMike says"Help meunderstandWe'llcircleback on itGayle says"Thank youfor comingto work"Isn'taware ofupcomingchanges"Ops arewealigned..."Lets makeanothercallSystemhour drop> 2%LowerABS"Pay isthis butcantconfirm"SystemHourincrease <2%Awkwardsilence >30secondsLET/METDiscussion

Tuesday WF Call - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Check with the client
  2. Shiri is confused
  3. Attrition is the problem
  4. No one Knows.
  5. More OT
  6. Rod says "Help me understand"
  7. Eric, can you use this data to make something?
  8. Interval compliance
  9. Stay Back Zach
  10. Manual Tracking
  11. Gayle says "help me understand"
  12. Agent Location discussion
  13. WF presents more than 30mins
  14. Mike says "Help me understand
  15. We'll circle back on it
  16. Gayle says "Thank you for coming to work"
  17. Isn't aware of upcoming changes
  18. "Ops are we aligned..."
  19. Lets make another call
  20. System hour drop > 2%
  21. Lower ABS
  22. "Pay is this but cant confirm"
  23. System Hour increase < 2%
  24. Awkward silence > 30seconds
  25. LET/MET Discussion