LET/METDiscussionSystemhour drop> 2%No oneKnows.Shiri isconfusedLets makeanothercallStayBackZachIsn'taware ofupcomingchangesAgentLocationdiscussionSystemHourincrease <2%Attritionis theproblemMoreOTRod says"Help meunderstand"Eric, can youuse this datato makesomething?Gayle says"Thank youfor comingto work""Ops arewealigned..."Mike says"Help meunderstandCheckwith theclientManualTrackingIntervalcomplianceLowerABSAwkwardsilence >30secondsGayle says"help meunderstand"We'llcircleback on it"Pay isthis butcantconfirm"WFpresentsmore than30minsLET/METDiscussionSystemhour drop> 2%No oneKnows.Shiri isconfusedLets makeanothercallStayBackZachIsn'taware ofupcomingchangesAgentLocationdiscussionSystemHourincrease <2%Attritionis theproblemMoreOTRod says"Help meunderstand"Eric, can youuse this datato makesomething?Gayle says"Thank youfor comingto work""Ops arewealigned..."Mike says"Help meunderstandCheckwith theclientManualTrackingIntervalcomplianceLowerABSAwkwardsilence >30secondsGayle says"help meunderstand"We'llcircleback on it"Pay isthis butcantconfirm"WFpresentsmore than30mins

Tuesday WF Call - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. LET/MET Discussion
  2. System hour drop > 2%
  3. No one Knows.
  4. Shiri is confused
  5. Lets make another call
  6. Stay Back Zach
  7. Isn't aware of upcoming changes
  8. Agent Location discussion
  9. System Hour increase < 2%
  10. Attrition is the problem
  11. More OT
  12. Rod says "Help me understand"
  13. Eric, can you use this data to make something?
  14. Gayle says "Thank you for coming to work"
  15. "Ops are we aligned..."
  16. Mike says "Help me understand
  17. Check with the client
  18. Manual Tracking
  19. Interval compliance
  20. Lower ABS
  21. Awkward silence > 30seconds
  22. Gayle says "help me understand"
  23. We'll circle back on it
  24. "Pay is this but cant confirm"
  25. WF presents more than 30mins