LowerABSGayle says"help meunderstand"StayBackZachShiri isconfusedAttritionis theproblemAgentLocationdiscussionAwkwardsilence >30secondsWe'llcircleback on itIsn'taware ofupcomingchangesLET/METDiscussionNo oneKnows.SystemHourincrease <2%Systemhour drop> 2%Gayle says"Thank youfor comingto work"Eric, can youuse this datato makesomething?Rod says"Help meunderstand"Mike says"Help meunderstandWFpresentsmore than30minsCheckwith theclient"Pay isthis butcantconfirm""Ops arewealigned..."IntervalcomplianceLets makeanothercallMoreOTManualTrackingLowerABSGayle says"help meunderstand"StayBackZachShiri isconfusedAttritionis theproblemAgentLocationdiscussionAwkwardsilence >30secondsWe'llcircleback on itIsn'taware ofupcomingchangesLET/METDiscussionNo oneKnows.SystemHourincrease <2%Systemhour drop> 2%Gayle says"Thank youfor comingto work"Eric, can youuse this datato makesomething?Rod says"Help meunderstand"Mike says"Help meunderstandWFpresentsmore than30minsCheckwith theclient"Pay isthis butcantconfirm""Ops arewealigned..."IntervalcomplianceLets makeanothercallMoreOTManualTracking

Tuesday WF Call - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Lower ABS
  2. Gayle says "help me understand"
  3. Stay Back Zach
  4. Shiri is confused
  5. Attrition is the problem
  6. Agent Location discussion
  7. Awkward silence > 30seconds
  8. We'll circle back on it
  9. Isn't aware of upcoming changes
  10. LET/MET Discussion
  11. No one Knows.
  12. System Hour increase < 2%
  13. System hour drop > 2%
  14. Gayle says "Thank you for coming to work"
  15. Eric, can you use this data to make something?
  16. Rod says "Help me understand"
  17. Mike says "Help me understand
  18. WF presents more than 30mins
  19. Check with the client
  20. "Pay is this but cant confirm"
  21. "Ops are we aligned..."
  22. Interval compliance
  23. Lets make another call
  24. More OT
  25. Manual Tracking