LET/METDiscussionLowerABSNo oneKnows.Isn'taware ofupcomingchangesAwkwardsilence >30secondsAgentLocationdiscussionStayBackZach"Ops arewealigned..."Systemhour drop> 2%Mike says"Help meunderstandLets makeanothercallRod says"Help meunderstand"Gayle says"help meunderstand"ManualTrackingAttritionis theproblem"Pay isthis butcantconfirm"IntervalcomplianceWFpresentsmore than30minsWe'llcircleback on itEric, can youuse this datato makesomething?Checkwith theclientMoreOTGayle says"Thank youfor comingto work"Shiri isconfusedSystemHourincrease <2%LET/METDiscussionLowerABSNo oneKnows.Isn'taware ofupcomingchangesAwkwardsilence >30secondsAgentLocationdiscussionStayBackZach"Ops arewealigned..."Systemhour drop> 2%Mike says"Help meunderstandLets makeanothercallRod says"Help meunderstand"Gayle says"help meunderstand"ManualTrackingAttritionis theproblem"Pay isthis butcantconfirm"IntervalcomplianceWFpresentsmore than30minsWe'llcircleback on itEric, can youuse this datato makesomething?Checkwith theclientMoreOTGayle says"Thank youfor comingto work"Shiri isconfusedSystemHourincrease <2%

Tuesday WF Call - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. LET/MET Discussion
  2. Lower ABS
  3. No one Knows.
  4. Isn't aware of upcoming changes
  5. Awkward silence > 30seconds
  6. Agent Location discussion
  7. Stay Back Zach
  8. "Ops are we aligned..."
  9. System hour drop > 2%
  10. Mike says "Help me understand
  11. Lets make another call
  12. Rod says "Help me understand"
  13. Gayle says "help me understand"
  14. Manual Tracking
  15. Attrition is the problem
  16. "Pay is this but cant confirm"
  17. Interval compliance
  18. WF presents more than 30mins
  19. We'll circle back on it
  20. Eric, can you use this data to make something?
  21. Check with the client
  22. More OT
  23. Gayle says "Thank you for coming to work"
  24. Shiri is confused
  25. System Hour increase < 2%