WFpresentsmore than30minsShiri isconfusedLET/METDiscussion"Pay isthis butcantconfirm"Isn'taware ofupcomingchangesStayBackZachGayle says"help meunderstand"IntervalcomplianceGayle says"Thank youfor comingto work"ManualTrackingLowerABSMoreOTRod says"Help meunderstand"AgentLocationdiscussionMike says"Help meunderstandSystemhour drop> 2%SystemHourincrease <2%Checkwith theclientEric, can youuse this datato makesomething?We'llcircleback on it"Ops arewealigned..."Lets makeanothercallNo oneKnows.Awkwardsilence >30secondsAttritionis theproblemWFpresentsmore than30minsShiri isconfusedLET/METDiscussion"Pay isthis butcantconfirm"Isn'taware ofupcomingchangesStayBackZachGayle says"help meunderstand"IntervalcomplianceGayle says"Thank youfor comingto work"ManualTrackingLowerABSMoreOTRod says"Help meunderstand"AgentLocationdiscussionMike says"Help meunderstandSystemhour drop> 2%SystemHourincrease <2%Checkwith theclientEric, can youuse this datato makesomething?We'llcircleback on it"Ops arewealigned..."Lets makeanothercallNo oneKnows.Awkwardsilence >30secondsAttritionis theproblem

Tuesday WF Call - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. WF presents more than 30mins
  2. Shiri is confused
  3. LET/MET Discussion
  4. "Pay is this but cant confirm"
  5. Isn't aware of upcoming changes
  6. Stay Back Zach
  7. Gayle says "help me understand"
  8. Interval compliance
  9. Gayle says "Thank you for coming to work"
  10. Manual Tracking
  11. Lower ABS
  12. More OT
  13. Rod says "Help me understand"
  14. Agent Location discussion
  15. Mike says "Help me understand
  16. System hour drop > 2%
  17. System Hour increase < 2%
  18. Check with the client
  19. Eric, can you use this data to make something?
  20. We'll circle back on it
  21. "Ops are we aligned..."
  22. Lets make another call
  23. No one Knows.
  24. Awkward silence > 30seconds
  25. Attrition is the problem