SystemHourincrease <2%LowerABSMike says"Help meunderstandAgentLocationdiscussionManualTrackingIsn'taware ofupcomingchangesEric, can youuse this datato makesomething?Awkwardsilence >30secondsCheckwith theclientLET/METDiscussionMoreOTWe'llcircleback on itStayBackZachNo oneKnows.Lets makeanothercall"Ops arewealigned..."Gayle says"help meunderstand"Systemhour drop> 2%Attritionis theproblemGayle says"Thank youfor comingto work"WFpresentsmore than30minsIntervalcomplianceRod says"Help meunderstand"Shiri isconfused"Pay isthis butcantconfirm"SystemHourincrease <2%LowerABSMike says"Help meunderstandAgentLocationdiscussionManualTrackingIsn'taware ofupcomingchangesEric, can youuse this datato makesomething?Awkwardsilence >30secondsCheckwith theclientLET/METDiscussionMoreOTWe'llcircleback on itStayBackZachNo oneKnows.Lets makeanothercall"Ops arewealigned..."Gayle says"help meunderstand"Systemhour drop> 2%Attritionis theproblemGayle says"Thank youfor comingto work"WFpresentsmore than30minsIntervalcomplianceRod says"Help meunderstand"Shiri isconfused"Pay isthis butcantconfirm"

Tuesday WF Call - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. System Hour increase < 2%
  2. Lower ABS
  3. Mike says "Help me understand
  4. Agent Location discussion
  5. Manual Tracking
  6. Isn't aware of upcoming changes
  7. Eric, can you use this data to make something?
  8. Awkward silence > 30seconds
  9. Check with the client
  10. LET/MET Discussion
  11. More OT
  12. We'll circle back on it
  13. Stay Back Zach
  14. No one Knows.
  15. Lets make another call
  16. "Ops are we aligned..."
  17. Gayle says "help me understand"
  18. System hour drop > 2%
  19. Attrition is the problem
  20. Gayle says "Thank you for coming to work"
  21. WF presents more than 30mins
  22. Interval compliance
  23. Rod says "Help me understand"
  24. Shiri is confused
  25. "Pay is this but cant confirm"