WFpresentsmore than30minsEric, can youuse this datato makesomething?Shiri isconfusedGayle says"Thank youfor comingto work"ManualTrackingSystemHourincrease <2%Attritionis theproblemLowerABSWe'llcircleback on itIntervalcomplianceCheckwith theclientGayle says"help meunderstand"MoreOT"Pay isthis butcantconfirm"StayBackZachSystemhour drop> 2%No oneKnows.AgentLocationdiscussionLET/METDiscussionMike says"Help meunderstandLets makeanothercallRod says"Help meunderstand"Isn'taware ofupcomingchangesAwkwardsilence >30seconds"Ops arewealigned..."WFpresentsmore than30minsEric, can youuse this datato makesomething?Shiri isconfusedGayle says"Thank youfor comingto work"ManualTrackingSystemHourincrease <2%Attritionis theproblemLowerABSWe'llcircleback on itIntervalcomplianceCheckwith theclientGayle says"help meunderstand"MoreOT"Pay isthis butcantconfirm"StayBackZachSystemhour drop> 2%No oneKnows.AgentLocationdiscussionLET/METDiscussionMike says"Help meunderstandLets makeanothercallRod says"Help meunderstand"Isn'taware ofupcomingchangesAwkwardsilence >30seconds"Ops arewealigned..."

Tuesday WF Call - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. WF presents more than 30mins
  2. Eric, can you use this data to make something?
  3. Shiri is confused
  4. Gayle says "Thank you for coming to work"
  5. Manual Tracking
  6. System Hour increase < 2%
  7. Attrition is the problem
  8. Lower ABS
  9. We'll circle back on it
  10. Interval compliance
  11. Check with the client
  12. Gayle says "help me understand"
  13. More OT
  14. "Pay is this but cant confirm"
  15. Stay Back Zach
  16. System hour drop > 2%
  17. No one Knows.
  18. Agent Location discussion
  19. LET/MET Discussion
  20. Mike says "Help me understand
  21. Lets make another call
  22. Rod says "Help me understand"
  23. Isn't aware of upcoming changes
  24. Awkward silence > 30seconds
  25. "Ops are we aligned..."