Checkwith theclientSystemhour drop> 2%No oneKnows."Ops arewealigned..."Lets makeanothercallMoreOT"Pay isthis butcantconfirm"StayBackZachAwkwardsilence >30secondsShiri isconfusedLowerABSAgentLocationdiscussionIntervalcomplianceSystemHourincrease <2%We'llcircleback on itMike says"Help meunderstandRod says"Help meunderstand"Eric, can youuse this datato makesomething?Gayle says"Thank youfor comingto work"LET/METDiscussionIsn'taware ofupcomingchangesManualTrackingWFpresentsmore than30minsGayle says"help meunderstand"Attritionis theproblemCheckwith theclientSystemhour drop> 2%No oneKnows."Ops arewealigned..."Lets makeanothercallMoreOT"Pay isthis butcantconfirm"StayBackZachAwkwardsilence >30secondsShiri isconfusedLowerABSAgentLocationdiscussionIntervalcomplianceSystemHourincrease <2%We'llcircleback on itMike says"Help meunderstandRod says"Help meunderstand"Eric, can youuse this datato makesomething?Gayle says"Thank youfor comingto work"LET/METDiscussionIsn'taware ofupcomingchangesManualTrackingWFpresentsmore than30minsGayle says"help meunderstand"Attritionis theproblem

Tuesday WF Call - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Check with the client
  2. System hour drop > 2%
  3. No one Knows.
  4. "Ops are we aligned..."
  5. Lets make another call
  6. More OT
  7. "Pay is this but cant confirm"
  8. Stay Back Zach
  9. Awkward silence > 30seconds
  10. Shiri is confused
  11. Lower ABS
  12. Agent Location discussion
  13. Interval compliance
  14. System Hour increase < 2%
  15. We'll circle back on it
  16. Mike says "Help me understand
  17. Rod says "Help me understand"
  18. Eric, can you use this data to make something?
  19. Gayle says "Thank you for coming to work"
  20. LET/MET Discussion
  21. Isn't aware of upcoming changes
  22. Manual Tracking
  23. WF presents more than 30mins
  24. Gayle says "help me understand"
  25. Attrition is the problem