IntervalcomplianceGayle says"Thank youfor comingto work"Eric, can youuse this datato makesomething?Lets makeanothercallWFpresentsmore than30minsStayBackZachManualTrackingAwkwardsilence >30secondsAttritionis theproblemIsn'taware ofupcomingchangesLET/METDiscussionCheckwith theclientAgentLocationdiscussion"Pay isthis butcantconfirm"SystemHourincrease <2%"Ops arewealigned..."Shiri isconfusedWe'llcircleback on itRod says"Help meunderstand"Mike says"Help meunderstandNo oneKnows.Systemhour drop> 2%Gayle says"help meunderstand"LowerABSMoreOTIntervalcomplianceGayle says"Thank youfor comingto work"Eric, can youuse this datato makesomething?Lets makeanothercallWFpresentsmore than30minsStayBackZachManualTrackingAwkwardsilence >30secondsAttritionis theproblemIsn'taware ofupcomingchangesLET/METDiscussionCheckwith theclientAgentLocationdiscussion"Pay isthis butcantconfirm"SystemHourincrease <2%"Ops arewealigned..."Shiri isconfusedWe'llcircleback on itRod says"Help meunderstand"Mike says"Help meunderstandNo oneKnows.Systemhour drop> 2%Gayle says"help meunderstand"LowerABSMoreOT

Tuesday WF Call - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. Interval compliance
  2. Gayle says "Thank you for coming to work"
  3. Eric, can you use this data to make something?
  4. Lets make another call
  5. WF presents more than 30mins
  6. Stay Back Zach
  7. Manual Tracking
  8. Awkward silence > 30seconds
  9. Attrition is the problem
  10. Isn't aware of upcoming changes
  11. LET/MET Discussion
  12. Check with the client
  13. Agent Location discussion
  14. "Pay is this but cant confirm"
  15. System Hour increase < 2%
  16. "Ops are we aligned..."
  17. Shiri is confused
  18. We'll circle back on it
  19. Rod says "Help me understand"
  20. Mike says "Help me understand
  21. No one Knows.
  22. System hour drop > 2%
  23. Gayle says "help me understand"
  24. Lower ABS
  25. More OT