YouexplainrentalYouanswer apeerquestioncaller tellsyou anunrelatedstoryYou explainthesupplementprocessCaller saythey can'thear youYou puta joke inthe chatYou orthe callersay "huh" youcontacttotal lossCaller saythey can'treach theiradjusterset upcrossfileYouassista peerYou getoutboundSetopenshopcaller asfor arentalupgradeCallergoes ona rantYou de-escalatea callCalleryellingat kidsIssuepaymentvia FMTYou canhear thecallers tvcallerplacesyou onholdSet uptextmessageYou takea propertyfnolYou usethetranslationlineERACcalls foranextensionYouexplainrentalYouanswer apeerquestioncaller tellsyou anunrelatedstoryYou explainthesupplementprocessCaller saythey can'thear youYou puta joke inthe chatYou orthe callersay "huh" youcontacttotal lossCaller saythey can'treach theiradjusterset upcrossfileYouassista peerYou getoutboundSetopenshopcaller asfor arentalupgradeCallergoes ona rantYou de-escalatea callCalleryellingat kidsIssuepaymentvia FMTYou canhear thecallers tvcallerplacesyou onholdSet uptextmessageYou takea propertyfnolYou usethetranslationlineERACcalls foranextension

Team Donaldson - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You explain rental
  2. You answer a peer question
  3. caller tells you an unrelated story
  4. You explain the supplement process
  5. Caller say they can't hear you
  6. You put a joke in the chat
  7. You or the caller say "huh"
  8. you contact total loss
  9. Caller say they can't reach their adjuster
  10. set up crossfile
  11. You assist a peer
  12. You get outbound
  13. Set open shop
  14. caller as for a rental upgrade
  15. Caller goes on a rant
  16. You de-escalate a call
  17. Caller yelling at kids
  18. Issue payment via FMT
  19. You can hear the callers tv
  20. caller places you on hold
  21. Set up text message
  22. You take a property fnol
  23. You use the translation line
  24. ERAC calls for an extension