YouexplainrentalERACcalls foranextensionYou de-escalatea callCaller saythey can'treach theiradjusterYou orthe callersay "huh" Issuepaymentvia FMTYou puta joke inthe chatset upcrossfileYou takea propertyfnolCallergoes ona rantCalleryellingat kidsyoucontacttotal lossYou getoutboundYouanswer apeerquestionSet uptextmessagecallerplacesyou onholdSetopenshopYouassista peerYou explainthesupplementprocessCaller saythey can'thear youYou canhear thecallers tvYou usethetranslationlinecaller tellsyou anunrelatedstorycaller asfor arentalupgradeYouexplainrentalERACcalls foranextensionYou de-escalatea callCaller saythey can'treach theiradjusterYou orthe callersay "huh" Issuepaymentvia FMTYou puta joke inthe chatset upcrossfileYou takea propertyfnolCallergoes ona rantCalleryellingat kidsyoucontacttotal lossYou getoutboundYouanswer apeerquestionSet uptextmessagecallerplacesyou onholdSetopenshopYouassista peerYou explainthesupplementprocessCaller saythey can'thear youYou canhear thecallers tvYou usethetranslationlinecaller tellsyou anunrelatedstorycaller asfor arentalupgrade

Team Donaldson - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You explain rental
  2. ERAC calls for an extension
  3. You de-escalate a call
  4. Caller say they can't reach their adjuster
  5. You or the caller say "huh"
  6. Issue payment via FMT
  7. You put a joke in the chat
  8. set up crossfile
  9. You take a property fnol
  10. Caller goes on a rant
  11. Caller yelling at kids
  12. you contact total loss
  13. You get outbound
  14. You answer a peer question
  15. Set up text message
  16. caller places you on hold
  17. Set open shop
  18. You assist a peer
  19. You explain the supplement process
  20. Caller say they can't hear you
  21. You can hear the callers tv
  22. You use the translation line
  23. caller tells you an unrelated story
  24. caller as for a rental upgrade