caller tellsyou anunrelatedstoryYou getoutboundset upcrossfileSetopenshopcaller asfor arentalupgradeYou takea propertyfnolSet uptextmessageYou de-escalatea callyoucontacttotal lossYouexplainrentalCalleryellingat kidsYou usethetranslationlineYouassista peerCaller saythey can'thear youYou puta joke inthe chatCallergoes ona rantYou orthe callersay "huh" Youanswer apeerquestionERACcalls foranextensionYou explainthesupplementprocessCaller saythey can'treach theiradjusterIssuepaymentvia FMTYou canhear thecallers tvcallerplacesyou onholdcaller tellsyou anunrelatedstoryYou getoutboundset upcrossfileSetopenshopcaller asfor arentalupgradeYou takea propertyfnolSet uptextmessageYou de-escalatea callyoucontacttotal lossYouexplainrentalCalleryellingat kidsYou usethetranslationlineYouassista peerCaller saythey can'thear youYou puta joke inthe chatCallergoes ona rantYou orthe callersay "huh" Youanswer apeerquestionERACcalls foranextensionYou explainthesupplementprocessCaller saythey can'treach theiradjusterIssuepaymentvia FMTYou canhear thecallers tvcallerplacesyou onhold

Team Donaldson - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. caller tells you an unrelated story
  2. You get outbound
  3. set up crossfile
  4. Set open shop
  5. caller as for a rental upgrade
  6. You take a property fnol
  7. Set up text message
  8. You de-escalate a call
  9. you contact total loss
  10. You explain rental
  11. Caller yelling at kids
  12. You use the translation line
  13. You assist a peer
  14. Caller say they can't hear you
  15. You put a joke in the chat
  16. Caller goes on a rant
  17. You or the caller say "huh"
  18. You answer a peer question
  19. ERAC calls for an extension
  20. You explain the supplement process
  21. Caller say they can't reach their adjuster
  22. Issue payment via FMT
  23. You can hear the callers tv
  24. caller places you on hold