SetopenshopYou explainthesupplementprocessYou puta joke inthe chatYouexplainrentalIssuepaymentvia FMTCalleryellingat kidsyoucontacttotal lossCaller saythey can'treach theiradjusterCallergoes ona rantCaller saythey can'thear youcaller tellsyou anunrelatedstoryYouanswer apeerquestionYou usethetranslationlineset upcrossfileYou getoutboundYou takea propertyfnolYou orthe callersay "huh" You de-escalatea callYou canhear thecallers tvcallerplacesyou onholdSet uptextmessageERACcalls foranextensioncaller asfor arentalupgradeYouassista peerSetopenshopYou explainthesupplementprocessYou puta joke inthe chatYouexplainrentalIssuepaymentvia FMTCalleryellingat kidsyoucontacttotal lossCaller saythey can'treach theiradjusterCallergoes ona rantCaller saythey can'thear youcaller tellsyou anunrelatedstoryYouanswer apeerquestionYou usethetranslationlineset upcrossfileYou getoutboundYou takea propertyfnolYou orthe callersay "huh" You de-escalatea callYou canhear thecallers tvcallerplacesyou onholdSet uptextmessageERACcalls foranextensioncaller asfor arentalupgradeYouassista peer

Team Donaldson - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set open shop
  2. You explain the supplement process
  3. You put a joke in the chat
  4. You explain rental
  5. Issue payment via FMT
  6. Caller yelling at kids
  7. you contact total loss
  8. Caller say they can't reach their adjuster
  9. Caller goes on a rant
  10. Caller say they can't hear you
  11. caller tells you an unrelated story
  12. You answer a peer question
  13. You use the translation line
  14. set up crossfile
  15. You get outbound
  16. You take a property fnol
  17. You or the caller say "huh"
  18. You de-escalate a call
  19. You can hear the callers tv
  20. caller places you on hold
  21. Set up text message
  22. ERAC calls for an extension
  23. caller as for a rental upgrade
  24. You assist a peer