YouexplainrentalYou usethetranslationlinecaller asfor arentalupgradeYou takea propertyfnolIssuepaymentvia FMTYou getoutboundCaller saythey can'treach theiradjusterYouassista peerYou explainthesupplementprocessERACcalls foranextensionSet uptextmessageset upcrossfileYou puta joke inthe chatyoucontacttotal lossCaller saythey can'thear youYou orthe callersay "huh" You de-escalatea callYou canhear thecallers tvcaller tellsyou anunrelatedstoryCallergoes ona rantcallerplacesyou onholdSetopenshopCalleryellingat kidsYouanswer apeerquestionYouexplainrentalYou usethetranslationlinecaller asfor arentalupgradeYou takea propertyfnolIssuepaymentvia FMTYou getoutboundCaller saythey can'treach theiradjusterYouassista peerYou explainthesupplementprocessERACcalls foranextensionSet uptextmessageset upcrossfileYou puta joke inthe chatyoucontacttotal lossCaller saythey can'thear youYou orthe callersay "huh" You de-escalatea callYou canhear thecallers tvcaller tellsyou anunrelatedstoryCallergoes ona rantcallerplacesyou onholdSetopenshopCalleryellingat kidsYouanswer apeerquestion

Team Donaldson - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You explain rental
  2. You use the translation line
  3. caller as for a rental upgrade
  4. You take a property fnol
  5. Issue payment via FMT
  6. You get outbound
  7. Caller say they can't reach their adjuster
  8. You assist a peer
  9. You explain the supplement process
  10. ERAC calls for an extension
  11. Set up text message
  12. set up crossfile
  13. You put a joke in the chat
  14. you contact total loss
  15. Caller say they can't hear you
  16. You or the caller say "huh"
  17. You de-escalate a call
  18. You can hear the callers tv
  19. caller tells you an unrelated story
  20. Caller goes on a rant
  21. caller places you on hold
  22. Set open shop
  23. Caller yelling at kids
  24. You answer a peer question