You takea propertyfnolcaller asfor arentalupgradeCaller saythey can'treach theiradjusterYou explainthesupplementprocessYou canhear thecallers tvYou de-escalatea callYou getoutboundcaller tellsyou anunrelatedstorycallerplacesyou onholdYouexplainrentalSet uptextmessageYouanswer apeerquestionCallergoes ona rantset upcrossfileIssuepaymentvia FMTyoucontacttotal lossYou orthe callersay "huh" You usethetranslationlineSetopenshopERACcalls foranextensionCaller saythey can'thear youYouassista peerYou puta joke inthe chatCalleryellingat kidsYou takea propertyfnolcaller asfor arentalupgradeCaller saythey can'treach theiradjusterYou explainthesupplementprocessYou canhear thecallers tvYou de-escalatea callYou getoutboundcaller tellsyou anunrelatedstorycallerplacesyou onholdYouexplainrentalSet uptextmessageYouanswer apeerquestionCallergoes ona rantset upcrossfileIssuepaymentvia FMTyoucontacttotal lossYou orthe callersay "huh" You usethetranslationlineSetopenshopERACcalls foranextensionCaller saythey can'thear youYouassista peerYou puta joke inthe chatCalleryellingat kids

Team Donaldson - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You take a property fnol
  2. caller as for a rental upgrade
  3. Caller say they can't reach their adjuster
  4. You explain the supplement process
  5. You can hear the callers tv
  6. You de-escalate a call
  7. You get outbound
  8. caller tells you an unrelated story
  9. caller places you on hold
  10. You explain rental
  11. Set up text message
  12. You answer a peer question
  13. Caller goes on a rant
  14. set up crossfile
  15. Issue payment via FMT
  16. you contact total loss
  17. You or the caller say "huh"
  18. You use the translation line
  19. Set open shop
  20. ERAC calls for an extension
  21. Caller say they can't hear you
  22. You assist a peer
  23. You put a joke in the chat
  24. Caller yelling at kids