You usethetranslationlineSet uptextmessageCaller saythey can'treach theiradjusteryoucontacttotal lossYouassista peerYou explainthesupplementprocessYou getoutboundYouexplainrentalYou takea propertyfnolYou puta joke inthe chatCallergoes ona rantcallerplacesyou onholdcaller tellsyou anunrelatedstoryYou de-escalatea callcaller asfor arentalupgradeSetopenshopIssuepaymentvia FMTERACcalls foranextensionCaller saythey can'thear youset upcrossfileYouanswer apeerquestionYou canhear thecallers tvCalleryellingat kidsYou orthe callersay "huh" You usethetranslationlineSet uptextmessageCaller saythey can'treach theiradjusteryoucontacttotal lossYouassista peerYou explainthesupplementprocessYou getoutboundYouexplainrentalYou takea propertyfnolYou puta joke inthe chatCallergoes ona rantcallerplacesyou onholdcaller tellsyou anunrelatedstoryYou de-escalatea callcaller asfor arentalupgradeSetopenshopIssuepaymentvia FMTERACcalls foranextensionCaller saythey can'thear youset upcrossfileYouanswer apeerquestionYou canhear thecallers tvCalleryellingat kidsYou orthe callersay "huh" 

Team Donaldson - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You use the translation line
  2. Set up text message
  3. Caller say they can't reach their adjuster
  4. you contact total loss
  5. You assist a peer
  6. You explain the supplement process
  7. You get outbound
  8. You explain rental
  9. You take a property fnol
  10. You put a joke in the chat
  11. Caller goes on a rant
  12. caller places you on hold
  13. caller tells you an unrelated story
  14. You de-escalate a call
  15. caller as for a rental upgrade
  16. Set open shop
  17. Issue payment via FMT
  18. ERAC calls for an extension
  19. Caller say they can't hear you
  20. set up crossfile
  21. You answer a peer question
  22. You can hear the callers tv
  23. Caller yelling at kids
  24. You or the caller say "huh"