Youassista peerCaller saythey can'thear youYou usethetranslationlineIssuepaymentvia FMTYouanswer apeerquestionyoucontacttotal lossYou orthe callersay "huh" set upcrossfileSet uptextmessagecallerplacesyou onholdYou puta joke inthe chatYouexplainrentalcaller tellsyou anunrelatedstoryYou canhear thecallers tvCaller saythey can'treach theiradjusterYou takea propertyfnolERACcalls foranextensionCalleryellingat kidsYou getoutboundYou de-escalatea callYou explainthesupplementprocesscaller asfor arentalupgradeCallergoes ona rantSetopenshopYouassista peerCaller saythey can'thear youYou usethetranslationlineIssuepaymentvia FMTYouanswer apeerquestionyoucontacttotal lossYou orthe callersay "huh" set upcrossfileSet uptextmessagecallerplacesyou onholdYou puta joke inthe chatYouexplainrentalcaller tellsyou anunrelatedstoryYou canhear thecallers tvCaller saythey can'treach theiradjusterYou takea propertyfnolERACcalls foranextensionCalleryellingat kidsYou getoutboundYou de-escalatea callYou explainthesupplementprocesscaller asfor arentalupgradeCallergoes ona rantSetopenshop

Team Donaldson - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You assist a peer
  2. Caller say they can't hear you
  3. You use the translation line
  4. Issue payment via FMT
  5. You answer a peer question
  6. you contact total loss
  7. You or the caller say "huh"
  8. set up crossfile
  9. Set up text message
  10. caller places you on hold
  11. You put a joke in the chat
  12. You explain rental
  13. caller tells you an unrelated story
  14. You can hear the callers tv
  15. Caller say they can't reach their adjuster
  16. You take a property fnol
  17. ERAC calls for an extension
  18. Caller yelling at kids
  19. You get outbound
  20. You de-escalate a call
  21. You explain the supplement process
  22. caller as for a rental upgrade
  23. Caller goes on a rant
  24. Set open shop