Caller saythey can'treach theiradjusterYouassista peerIssuepaymentvia FMTyoucontacttotal lossSet uptextmessageYou takea propertyfnolYou usethetranslationlineYou canhear thecallers tvCaller saythey can'thear youYou explainthesupplementprocessset upcrossfilecaller tellsyou anunrelatedstoryCalleryellingat kidscaller askfor arentalupgradeYouanswer apeerquestionCallergoes ona rantYouexplainrentalYou de-escalatea callYou puta joke inthe chatERACcalls foranextensionYou orthe callersay "huh" callerplacesyou onholdSetopenshopYou getoutboundCaller saythey can'treach theiradjusterYouassista peerIssuepaymentvia FMTyoucontacttotal lossSet uptextmessageYou takea propertyfnolYou usethetranslationlineYou canhear thecallers tvCaller saythey can'thear youYou explainthesupplementprocessset upcrossfilecaller tellsyou anunrelatedstoryCalleryellingat kidscaller askfor arentalupgradeYouanswer apeerquestionCallergoes ona rantYouexplainrentalYou de-escalatea callYou puta joke inthe chatERACcalls foranextensionYou orthe callersay "huh" callerplacesyou onholdSetopenshopYou getoutbound

Team Donaldson - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller say they can't reach their adjuster
  2. You assist a peer
  3. Issue payment via FMT
  4. you contact total loss
  5. Set up text message
  6. You take a property fnol
  7. You use the translation line
  8. You can hear the callers tv
  9. Caller say they can't hear you
  10. You explain the supplement process
  11. set up crossfile
  12. caller tells you an unrelated story
  13. Caller yelling at kids
  14. caller ask for a rental upgrade
  15. You answer a peer question
  16. Caller goes on a rant
  17. You explain rental
  18. You de-escalate a call
  19. You put a joke in the chat
  20. ERAC calls for an extension
  21. You or the caller say "huh"
  22. caller places you on hold
  23. Set open shop
  24. You get outbound