ERACcalls foranextensionSet uptextmessageYou orthe callersay "huh" YouexplainrentalYou explainthesupplementprocessYou canhear thecallers tvYou puta joke inthe chatYouassista peerset upcrossfileYouanswer apeerquestionYou getoutboundYou takea propertyfnolcallerplacesyou onholdYou de-escalatea callIssuepaymentvia FMTcaller askfor arentalupgradecaller tellsyou anunrelatedstorySetopenshopCalleryellingat kidsyoucontacttotal lossCallergoes ona rantCaller saythey can'thear youCaller saythey can'treach theiradjusterYou usethetranslationlineERACcalls foranextensionSet uptextmessageYou orthe callersay "huh" YouexplainrentalYou explainthesupplementprocessYou canhear thecallers tvYou puta joke inthe chatYouassista peerset upcrossfileYouanswer apeerquestionYou getoutboundYou takea propertyfnolcallerplacesyou onholdYou de-escalatea callIssuepaymentvia FMTcaller askfor arentalupgradecaller tellsyou anunrelatedstorySetopenshopCalleryellingat kidsyoucontacttotal lossCallergoes ona rantCaller saythey can'thear youCaller saythey can'treach theiradjusterYou usethetranslationline

Team Donaldson - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ERAC calls for an extension
  2. Set up text message
  3. You or the caller say "huh"
  4. You explain rental
  5. You explain the supplement process
  6. You can hear the callers tv
  7. You put a joke in the chat
  8. You assist a peer
  9. set up crossfile
  10. You answer a peer question
  11. You get outbound
  12. You take a property fnol
  13. caller places you on hold
  14. You de-escalate a call
  15. Issue payment via FMT
  16. caller ask for a rental upgrade
  17. caller tells you an unrelated story
  18. Set open shop
  19. Caller yelling at kids
  20. you contact total loss
  21. Caller goes on a rant
  22. Caller say they can't hear you
  23. Caller say they can't reach their adjuster
  24. You use the translation line