You usethetranslationlineYou orthe callersay "huh" You puta joke inthe chatYou takea propertyfnolYou getoutboundyoucontacttotal lossYou explainthesupplementprocesscaller tellsyou anunrelatedstoryset upcrossfileYouassista peercaller askfor arentalupgradeCaller saythey can'treach theiradjusterIssuepaymentvia FMTCallergoes ona rantSetopenshopCalleryellingat kidsSet uptextmessageYou canhear thecallers tvcallerplacesyou onholdYouanswer apeerquestionCaller saythey can'thear youERACcalls foranextensionYou de-escalatea callYouexplainrentalYou usethetranslationlineYou orthe callersay "huh" You puta joke inthe chatYou takea propertyfnolYou getoutboundyoucontacttotal lossYou explainthesupplementprocesscaller tellsyou anunrelatedstoryset upcrossfileYouassista peercaller askfor arentalupgradeCaller saythey can'treach theiradjusterIssuepaymentvia FMTCallergoes ona rantSetopenshopCalleryellingat kidsSet uptextmessageYou canhear thecallers tvcallerplacesyou onholdYouanswer apeerquestionCaller saythey can'thear youERACcalls foranextensionYou de-escalatea callYouexplainrental

Team Donaldson - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You use the translation line
  2. You or the caller say "huh"
  3. You put a joke in the chat
  4. You take a property fnol
  5. You get outbound
  6. you contact total loss
  7. You explain the supplement process
  8. caller tells you an unrelated story
  9. set up crossfile
  10. You assist a peer
  11. caller ask for a rental upgrade
  12. Caller say they can't reach their adjuster
  13. Issue payment via FMT
  14. Caller goes on a rant
  15. Set open shop
  16. Caller yelling at kids
  17. Set up text message
  18. You can hear the callers tv
  19. caller places you on hold
  20. You answer a peer question
  21. Caller say they can't hear you
  22. ERAC calls for an extension
  23. You de-escalate a call
  24. You explain rental