Set uptextmessagecaller tellsyou anunrelatedstoryYou orthe callersay "huh" You takea propertyfnolYou usethetranslationlineERACcalls foranextensionSetopenshopcaller askfor arentalupgradeCaller saythey can'thear youYou explainthesupplementprocesscallerplacesyou onholdCalleryellingat kidsIssuepaymentvia FMTYouexplainrentalYouassista peerYou puta joke inthe chatYou de-escalatea callyoucontacttotal lossCallergoes ona rantYouanswer apeerquestionYou canhear thecallers tvCaller saythey can'treach theiradjusterYou getoutboundset upcrossfileSet uptextmessagecaller tellsyou anunrelatedstoryYou orthe callersay "huh" You takea propertyfnolYou usethetranslationlineERACcalls foranextensionSetopenshopcaller askfor arentalupgradeCaller saythey can'thear youYou explainthesupplementprocesscallerplacesyou onholdCalleryellingat kidsIssuepaymentvia FMTYouexplainrentalYouassista peerYou puta joke inthe chatYou de-escalatea callyoucontacttotal lossCallergoes ona rantYouanswer apeerquestionYou canhear thecallers tvCaller saythey can'treach theiradjusterYou getoutboundset upcrossfile

Team Donaldson - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set up text message
  2. caller tells you an unrelated story
  3. You or the caller say "huh"
  4. You take a property fnol
  5. You use the translation line
  6. ERAC calls for an extension
  7. Set open shop
  8. caller ask for a rental upgrade
  9. Caller say they can't hear you
  10. You explain the supplement process
  11. caller places you on hold
  12. Caller yelling at kids
  13. Issue payment via FMT
  14. You explain rental
  15. You assist a peer
  16. You put a joke in the chat
  17. You de-escalate a call
  18. you contact total loss
  19. Caller goes on a rant
  20. You answer a peer question
  21. You can hear the callers tv
  22. Caller say they can't reach their adjuster
  23. You get outbound
  24. set up crossfile