callerplacesyou onholdYouassista peerYouanswer apeerquestioncaller tellsyou anunrelatedstoryYou explainthesupplementprocessYou puta joke inthe chatIssuepaymentvia FMTset upcrossfileYou getoutboundYou orthe callersay "huh" Caller saythey can'thear youSetopenshopYou de-escalatea callERACcalls foranextensioncaller askfor arentalupgradeCalleryellingat kidsSet uptextmessageYou usethetranslationlineyoucontacttotal lossYouexplainrentalCaller saythey can'treach theiradjusterCallergoes ona rantYou takea propertyfnolYou canhear thecallers tvcallerplacesyou onholdYouassista peerYouanswer apeerquestioncaller tellsyou anunrelatedstoryYou explainthesupplementprocessYou puta joke inthe chatIssuepaymentvia FMTset upcrossfileYou getoutboundYou orthe callersay "huh" Caller saythey can'thear youSetopenshopYou de-escalatea callERACcalls foranextensioncaller askfor arentalupgradeCalleryellingat kidsSet uptextmessageYou usethetranslationlineyoucontacttotal lossYouexplainrentalCaller saythey can'treach theiradjusterCallergoes ona rantYou takea propertyfnolYou canhear thecallers tv

Team Donaldson - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. caller places you on hold
  2. You assist a peer
  3. You answer a peer question
  4. caller tells you an unrelated story
  5. You explain the supplement process
  6. You put a joke in the chat
  7. Issue payment via FMT
  8. set up crossfile
  9. You get outbound
  10. You or the caller say "huh"
  11. Caller say they can't hear you
  12. Set open shop
  13. You de-escalate a call
  14. ERAC calls for an extension
  15. caller ask for a rental upgrade
  16. Caller yelling at kids
  17. Set up text message
  18. You use the translation line
  19. you contact total loss
  20. You explain rental
  21. Caller say they can't reach their adjuster
  22. Caller goes on a rant
  23. You take a property fnol
  24. You can hear the callers tv