You puta joke inthe chatYou usethetranslationlineYou takea propertyfnolYou explainthesupplementprocessYouexplainrentalYou canhear thecallers tvYouassista peercaller askfor arentalupgradeCaller saythey can'treach theiradjusterYou getoutboundERACcalls foranextensionYou de-escalatea callyoucontacttotal lossIssuepaymentvia FMTYou orthe callersay "huh" Youanswer apeerquestioncaller tellsyou anunrelatedstorySetopenshopset upcrossfileSet uptextmessageCallergoes ona rantCaller saythey can'thear youCalleryellingat kidscallerplacesyou onholdYou puta joke inthe chatYou usethetranslationlineYou takea propertyfnolYou explainthesupplementprocessYouexplainrentalYou canhear thecallers tvYouassista peercaller askfor arentalupgradeCaller saythey can'treach theiradjusterYou getoutboundERACcalls foranextensionYou de-escalatea callyoucontacttotal lossIssuepaymentvia FMTYou orthe callersay "huh" Youanswer apeerquestioncaller tellsyou anunrelatedstorySetopenshopset upcrossfileSet uptextmessageCallergoes ona rantCaller saythey can'thear youCalleryellingat kidscallerplacesyou onhold

Team Donaldson - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You put a joke in the chat
  2. You use the translation line
  3. You take a property fnol
  4. You explain the supplement process
  5. You explain rental
  6. You can hear the callers tv
  7. You assist a peer
  8. caller ask for a rental upgrade
  9. Caller say they can't reach their adjuster
  10. You get outbound
  11. ERAC calls for an extension
  12. You de-escalate a call
  13. you contact total loss
  14. Issue payment via FMT
  15. You or the caller say "huh"
  16. You answer a peer question
  17. caller tells you an unrelated story
  18. Set open shop
  19. set up crossfile
  20. Set up text message
  21. Caller goes on a rant
  22. Caller say they can't hear you
  23. Caller yelling at kids
  24. caller places you on hold