Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. CALLER ASKING FOR SOMEONE WHO NO LONGER WORKS HERE
2. CUSTOMER WANTS PRICING OVER THE PHONE
3. CALLER SAYS THEY'LL CALL BACK
4. SIGNED CUSTOMER UP FOR FINANCING
5. CALLERS NAME STARTS WITH A "G"
6. MERGED DUPLICATE ACCOUNT
7. ASSISTED DISPATCH/CSR
8. TRANSFERRED CALL
9. REQUESTS FOR SERVICES THAT KINDRED DOESNT OFFER
10. CALLER SAY SOMETHING LIKE "IT WILL ONLY TAKE 10 MIN."
11. SOLD AN ESTIMATE
12. DOGS BARKING IN THE BACKGROUND
13. BOOKED A MAINTENANCE CALL
14. CUSTOMER PUTS YOU ON HOLD
15. BEING CALLED SOMEONE OTHER THEN YOUR NAME
16. BOOKED A DEMAND OPPORTUNITY
17. TOOK MONEY FROM A TECHNICIAN
18. SAVED A CALL
19. ROBOT/SPAM CALL
20. YOU REACH CUSTOMERS VOICEMAIL
21. BOOKED A NEW CLIENT
22. BOOKED AN EXISTING CUSTOMER
23. THIRD PARTY REQUESTS
24. ACHIEVED 90% INBOUND BOOKING