Ensurefollow upemails arecompletedProcess anorder for$25,000 -$49,999Call acustomer toaddress aserviceinquiryProcess anorder formore than$75,000 -$99,999Sell to aBrandNewCustomerProcess aCredit CardTransactionProcess a"Custom"rail orderProcess aCopperRail quoteHave acustomer thatonly buysbarricades, buyanything elseCatch amistake (notyours) beforeit makes it toproductionProcess abulk padpin orderProcess a RushOrder thatmeets orexceeds theirdeliveryexpectationProcess aCustomBarricadeOrderProcess anInternationalPurchaseOrderProcess anorder formore than$100,000+Have acustomer whoonly buyshandrails, buya barricadeProcess anEscutcheonorderSell to aCustomer thathasn'tpurchased for18 months orlongerReceive a"Thank You"email from aCustomerProcess 10POs in asingle day(not aFriday)Process anorder formore than$50,000 -$74,999Completeacontinuousrail orderGo 4consecutivedays withouta sales ordermistakeSource a BrandNew Customer(internet,magazine,social mediaetc.)Ensurefollow upemails arecompletedProcess anorder for$25,000 -$49,999Call acustomer toaddress aserviceinquiryProcess anorder formore than$75,000 -$99,999Sell to aBrandNewCustomerProcess aCredit CardTransactionProcess a"Custom"rail orderProcess aCopperRail quoteHave acustomer thatonly buysbarricades, buyanything elseCatch amistake (notyours) beforeit makes it toproductionProcess abulk padpin orderProcess a RushOrder thatmeets orexceeds theirdeliveryexpectationProcess aCustomBarricadeOrderProcess anInternationalPurchaseOrderProcess anorder formore than$100,000+Have acustomer whoonly buyshandrails, buya barricadeProcess anEscutcheonorderSell to aCustomer thathasn'tpurchased for18 months orlongerReceive a"Thank You"email from aCustomerProcess 10POs in asingle day(not aFriday)Process anorder formore than$50,000 -$74,999Completeacontinuousrail orderGo 4consecutivedays withouta sales ordermistakeSource a BrandNew Customer(internet,magazine,social mediaetc.)

CUSTOMER SERVICE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ensure follow up emails are completed
  2. Process an order for $25,000 - $49,999
  3. Call a customer to address a service inquiry
  4. Process an order for more than $75,000 - $99,999
  5. Sell to a Brand New Customer
  6. Process a Credit Card Transaction
  7. Process a "Custom" rail order
  8. Process a Copper Rail quote
  9. Have a customer that only buys barricades, buy anything else
  10. Catch a mistake (not yours) before it makes it to production
  11. Process a bulk pad pin order
  12. Process a Rush Order that meets or exceeds their delivery expectation
  13. Process a Custom Barricade Order
  14. Process an International Purchase Order
  15. Process an order for more than $100,000+
  16. Have a customer who only buys handrails, buy a barricade
  17. Process an Escutcheon order
  18. Sell to a Customer that hasn't purchased for 18 months or longer
  19. Receive a "Thank You" email from a Customer
  20. Process 10 POs in a single day (not a Friday)
  21. Process an order for more than $50,000 - $74,999
  22. Complete a continuous rail order
  23. Go 4 consecutive days without a sales order mistake
  24. Source a Brand New Customer (internet, magazine, social media etc.)