Process anorder for$25,000 -$49,999Process anInternationalPurchaseOrderProcess a"Custom"rail orderEnsurefollow upemails arecompletedCall acustomer toaddress aserviceinquirySource a BrandNew Customer(internet,magazine,social mediaetc.)Process anorder formore than$75,000 -$99,999Process anorder formore than$100,000+Sell to aCustomer thathasn'tpurchased for18 months orlongerSell to aBrandNewCustomerProcess aCustomBarricadeOrderProcess 10POs in asingle day(not aFriday)Process anorder formore than$50,000 -$74,999Completeacontinuousrail orderProcess aCopperRail quoteGo 4consecutivedays withouta sales ordermistakeProcess anEscutcheonorderHave acustomer whoonly buyshandrails, buya barricadeHave acustomer thatonly buysbarricades, buyanything elseProcess aCredit CardTransactionProcess abulk padpin orderReceive a"Thank You"email from aCustomerProcess a RushOrder thatmeets orexceeds theirdeliveryexpectationCatch amistake (notyours) beforeit makes it toproductionProcess anorder for$25,000 -$49,999Process anInternationalPurchaseOrderProcess a"Custom"rail orderEnsurefollow upemails arecompletedCall acustomer toaddress aserviceinquirySource a BrandNew Customer(internet,magazine,social mediaetc.)Process anorder formore than$75,000 -$99,999Process anorder formore than$100,000+Sell to aCustomer thathasn'tpurchased for18 months orlongerSell to aBrandNewCustomerProcess aCustomBarricadeOrderProcess 10POs in asingle day(not aFriday)Process anorder formore than$50,000 -$74,999Completeacontinuousrail orderProcess aCopperRail quoteGo 4consecutivedays withouta sales ordermistakeProcess anEscutcheonorderHave acustomer whoonly buyshandrails, buya barricadeHave acustomer thatonly buysbarricades, buyanything elseProcess aCredit CardTransactionProcess abulk padpin orderReceive a"Thank You"email from aCustomerProcess a RushOrder thatmeets orexceeds theirdeliveryexpectationCatch amistake (notyours) beforeit makes it toproduction

CUSTOMER SERVICE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Process an order for $25,000 - $49,999
  2. Process an International Purchase Order
  3. Process a "Custom" rail order
  4. Ensure follow up emails are completed
  5. Call a customer to address a service inquiry
  6. Source a Brand New Customer (internet, magazine, social media etc.)
  7. Process an order for more than $75,000 - $99,999
  8. Process an order for more than $100,000+
  9. Sell to a Customer that hasn't purchased for 18 months or longer
  10. Sell to a Brand New Customer
  11. Process a Custom Barricade Order
  12. Process 10 POs in a single day (not a Friday)
  13. Process an order for more than $50,000 - $74,999
  14. Complete a continuous rail order
  15. Process a Copper Rail quote
  16. Go 4 consecutive days without a sales order mistake
  17. Process an Escutcheon order
  18. Have a customer who only buys handrails, buy a barricade
  19. Have a customer that only buys barricades, buy anything else
  20. Process a Credit Card Transaction
  21. Process a bulk pad pin order
  22. Receive a "Thank You" email from a Customer
  23. Process a Rush Order that meets or exceeds their delivery expectation
  24. Catch a mistake (not yours) before it makes it to production