Process a"Custom"rail orderHave acustomer whoonly buyshandrails, buya barricadeGo 4consecutivedays withouta sales ordermistakeProcess a RushOrder thatmeets orexceeds theirdeliveryexpectationProcess aCopperRail quoteProcess aCustomBarricadeOrderProcess anorder formore than$50,000 -$74,999Process anEscutcheonorderCatch amistake (notyours) beforeit makes it toproductionProcess aCredit CardTransactionProcess anorder formore than$100,000+Process anInternationalPurchaseOrderSource a BrandNew Customer(internet,magazine,social mediaetc.)Ensurefollow upemails arecompletedCall acustomer toaddress aserviceinquiryProcess 10POs in asingle day(not aFriday)Have acustomer thatonly buysbarricades, buyanything elseReceive a"Thank You"email from aCustomerProcess anorder for$25,000 -$49,999Sell to aBrandNewCustomerProcess abulk padpin orderProcess anorder formore than$75,000 -$99,999Completeacontinuousrail orderSell to aCustomer thathasn'tpurchased for18 months orlongerProcess a"Custom"rail orderHave acustomer whoonly buyshandrails, buya barricadeGo 4consecutivedays withouta sales ordermistakeProcess a RushOrder thatmeets orexceeds theirdeliveryexpectationProcess aCopperRail quoteProcess aCustomBarricadeOrderProcess anorder formore than$50,000 -$74,999Process anEscutcheonorderCatch amistake (notyours) beforeit makes it toproductionProcess aCredit CardTransactionProcess anorder formore than$100,000+Process anInternationalPurchaseOrderSource a BrandNew Customer(internet,magazine,social mediaetc.)Ensurefollow upemails arecompletedCall acustomer toaddress aserviceinquiryProcess 10POs in asingle day(not aFriday)Have acustomer thatonly buysbarricades, buyanything elseReceive a"Thank You"email from aCustomerProcess anorder for$25,000 -$49,999Sell to aBrandNewCustomerProcess abulk padpin orderProcess anorder formore than$75,000 -$99,999Completeacontinuousrail orderSell to aCustomer thathasn'tpurchased for18 months orlonger

CUSTOMER SERVICE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Process a "Custom" rail order
  2. Have a customer who only buys handrails, buy a barricade
  3. Go 4 consecutive days without a sales order mistake
  4. Process a Rush Order that meets or exceeds their delivery expectation
  5. Process a Copper Rail quote
  6. Process a Custom Barricade Order
  7. Process an order for more than $50,000 - $74,999
  8. Process an Escutcheon order
  9. Catch a mistake (not yours) before it makes it to production
  10. Process a Credit Card Transaction
  11. Process an order for more than $100,000+
  12. Process an International Purchase Order
  13. Source a Brand New Customer (internet, magazine, social media etc.)
  14. Ensure follow up emails are completed
  15. Call a customer to address a service inquiry
  16. Process 10 POs in a single day (not a Friday)
  17. Have a customer that only buys barricades, buy anything else
  18. Receive a "Thank You" email from a Customer
  19. Process an order for $25,000 - $49,999
  20. Sell to a Brand New Customer
  21. Process a bulk pad pin order
  22. Process an order for more than $75,000 - $99,999
  23. Complete a continuous rail order
  24. Sell to a Customer that hasn't purchased for 18 months or longer