Have acustomer whoonly buyshandrails, buya barricadeEnsurefollow upemails arecompletedProcess anorder formore than$50,000 -$74,999Call acustomer toaddress aserviceinquiryProcess anorder formore than$75,000 -$99,999Process anorder formore than$100,000+Process abulk padpin orderCatch amistake (notyours) beforeit makes it toproductionProcess a"Custom"rail orderProcess anEscutcheonorderProcess a RushOrder thatmeets orexceeds theirdeliveryexpectationGo 4consecutivedays withouta sales ordermistakeSell to aBrandNewCustomerProcess aCustomBarricadeOrderHave acustomer thatonly buysbarricades, buyanything elseCompleteacontinuousrail orderSource a BrandNew Customer(internet,magazine,social mediaetc.)Sell to aCustomer thathasn'tpurchased for18 months orlongerProcess anorder for$25,000 -$49,999Process anInternationalPurchaseOrderProcess aCopperRail quoteReceive a"Thank You"email from aCustomerProcess 10POs in asingle day(not aFriday)Process aCredit CardTransactionHave acustomer whoonly buyshandrails, buya barricadeEnsurefollow upemails arecompletedProcess anorder formore than$50,000 -$74,999Call acustomer toaddress aserviceinquiryProcess anorder formore than$75,000 -$99,999Process anorder formore than$100,000+Process abulk padpin orderCatch amistake (notyours) beforeit makes it toproductionProcess a"Custom"rail orderProcess anEscutcheonorderProcess a RushOrder thatmeets orexceeds theirdeliveryexpectationGo 4consecutivedays withouta sales ordermistakeSell to aBrandNewCustomerProcess aCustomBarricadeOrderHave acustomer thatonly buysbarricades, buyanything elseCompleteacontinuousrail orderSource a BrandNew Customer(internet,magazine,social mediaetc.)Sell to aCustomer thathasn'tpurchased for18 months orlongerProcess anorder for$25,000 -$49,999Process anInternationalPurchaseOrderProcess aCopperRail quoteReceive a"Thank You"email from aCustomerProcess 10POs in asingle day(not aFriday)Process aCredit CardTransaction

CUSTOMER SERVICE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have a customer who only buys handrails, buy a barricade
  2. Ensure follow up emails are completed
  3. Process an order for more than $50,000 - $74,999
  4. Call a customer to address a service inquiry
  5. Process an order for more than $75,000 - $99,999
  6. Process an order for more than $100,000+
  7. Process a bulk pad pin order
  8. Catch a mistake (not yours) before it makes it to production
  9. Process a "Custom" rail order
  10. Process an Escutcheon order
  11. Process a Rush Order that meets or exceeds their delivery expectation
  12. Go 4 consecutive days without a sales order mistake
  13. Sell to a Brand New Customer
  14. Process a Custom Barricade Order
  15. Have a customer that only buys barricades, buy anything else
  16. Complete a continuous rail order
  17. Source a Brand New Customer (internet, magazine, social media etc.)
  18. Sell to a Customer that hasn't purchased for 18 months or longer
  19. Process an order for $25,000 - $49,999
  20. Process an International Purchase Order
  21. Process a Copper Rail quote
  22. Receive a "Thank You" email from a Customer
  23. Process 10 POs in a single day (not a Friday)
  24. Process a Credit Card Transaction