Gavecoverage forpractitionercombined maxlog_____Spoke toVisionconditions andrestrictionlog_____Get 100%on Qualitylog______Gave EyeExamconditions andrestrictionlog_____Sent surgicalstockingsguidelineslog_____Readconditionstatement forpractitionerlog_____Sentorthoticsguidelineslog_____Gave correct DINcoverage ieGeneric/ManGenlog_____As per P.S. notessent to Sr. tocheck withWarranty forcorrect coveragelog_____I accepted afax or emailto avoidescalationlog_____Referred toPA as perP.S. noteslog_______Spoke tosplit recallexam inNarrativelog_____Coded logcorrectly toSHU,PMA,Claims or AAlog_____Addressupdate. Copyaddress in loglog_____I made a callback whenunsure ofanswerlog_____Advised drugis Prior Authand advisedaccordinglog_____De-escalated acalllog_______Did eligibilityupdate as perP.S noteslog_____Sent correcttemplate forOOClog_____Advised EEthat MDreferral isrequiredlog_____Get 100%on Qualityfor a weekAsked EE ifthey wouldlike OOCemail sentlog_____Gavecoverage withpreferredproviderlog_____Gaveorthotics agerestrictionlog_____Gavecoverage forpractitionercombined maxlog_____Spoke toVisionconditions andrestrictionlog_____Get 100%on Qualitylog______Gave EyeExamconditions andrestrictionlog_____Sent surgicalstockingsguidelineslog_____Readconditionstatement forpractitionerlog_____Sentorthoticsguidelineslog_____Gave correct DINcoverage ieGeneric/ManGenlog_____As per P.S. notessent to Sr. tocheck withWarranty forcorrect coveragelog_____I accepted afax or emailto avoidescalationlog_____Referred toPA as perP.S. noteslog_______Spoke tosplit recallexam inNarrativelog_____Coded logcorrectly toSHU,PMA,Claims or AAlog_____Addressupdate. Copyaddress in loglog_____I made a callback whenunsure ofanswerlog_____Advised drugis Prior Authand advisedaccordinglog_____De-escalated acalllog_______Did eligibilityupdate as perP.S noteslog_____Sent correcttemplate forOOClog_____Advised EEthat MDreferral isrequiredlog_____Get 100%on Qualityfor a weekAsked EE ifthey wouldlike OOCemail sentlog_____Gavecoverage withpreferredproviderlog_____Gaveorthotics agerestrictionlog_____

QUALITY BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Gave coverage for practitioner combined max log_____
  2. Spoke to Vision conditions and restriction log_____
  3. Get 100% on Quality log______
  4. Gave Eye Exam conditions and restriction log_____
  5. Sent surgical stockings guidelines log_____
  6. Read condition statement for practitioner log_____
  7. Sent orthotics guidelines log_____
  8. Gave correct DIN coverage ie Generic/ManGen log_____
  9. As per P.S. notes sent to Sr. to check with Warranty for correct coverage log_____
  10. I accepted a fax or email to avoid escalation log_____
  11. Referred to PA as per P.S. notes log_______
  12. Spoke to split recall exam in Narrative log_____
  13. Coded log correctly to SHU,PMA, Claims or AA log_____
  14. Address update. Copy address in log log_____
  15. I made a call back when unsure of answer log_____
  16. Advised drug is Prior Auth and advised according log_____
  17. De-escalated a call log_______
  18. Did eligibility update as per P.S notes log_____
  19. Sent correct template for OOC log_____
  20. Advised EE that MD referral is required log_____
  21. Get 100% on Quality for a week
  22. Asked EE if they would like OOC email sent log_____
  23. Gave coverage with preferred provider log_____
  24. Gave orthotics age restriction log_____