Sent correcttemplate forOOClog_____Addressupdate. Copyaddress in loglog_____Asked EE ifthey wouldlike OOCemail sentlog_____Advised drugis Prior Authand advisedaccordinglog_____Did eligibilityupdate as perP.S noteslog_____Advised EEthat MDreferral isrequiredlog_____Sent surgicalstockingsguidelineslog_____Gavecoverage forpractitionercombined maxlog_____De-escalated acalllog_______I accepted afax or emailto avoidescalationlog_____Coded logcorrectly toSHU,PMA,Claims or AAlog_____Gave correct DINcoverage ieGeneric/ManGenlog_____I made a callback whenunsure ofanswerlog_____Gavecoverage withpreferredproviderlog_____Get 100%on Qualityfor a weekGet 100%on Qualitylog______Referred toPA as perP.S. noteslog_______Sentorthoticsguidelineslog_____Spoke toVisionconditions andrestrictionlog_____Gave EyeExamconditions andrestrictionlog_____Gaveorthotics agerestrictionlog_____As per P.S. notessent to Sr. tocheck withWarranty forcorrect coveragelog_____Readconditionstatement forpractitionerlog_____Spoke tosplit recallexam inNarrativelog_____Sent correcttemplate forOOClog_____Addressupdate. Copyaddress in loglog_____Asked EE ifthey wouldlike OOCemail sentlog_____Advised drugis Prior Authand advisedaccordinglog_____Did eligibilityupdate as perP.S noteslog_____Advised EEthat MDreferral isrequiredlog_____Sent surgicalstockingsguidelineslog_____Gavecoverage forpractitionercombined maxlog_____De-escalated acalllog_______I accepted afax or emailto avoidescalationlog_____Coded logcorrectly toSHU,PMA,Claims or AAlog_____Gave correct DINcoverage ieGeneric/ManGenlog_____I made a callback whenunsure ofanswerlog_____Gavecoverage withpreferredproviderlog_____Get 100%on Qualityfor a weekGet 100%on Qualitylog______Referred toPA as perP.S. noteslog_______Sentorthoticsguidelineslog_____Spoke toVisionconditions andrestrictionlog_____Gave EyeExamconditions andrestrictionlog_____Gaveorthotics agerestrictionlog_____As per P.S. notessent to Sr. tocheck withWarranty forcorrect coveragelog_____Readconditionstatement forpractitionerlog_____Spoke tosplit recallexam inNarrativelog_____

QUALITY BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Sent correct template for OOC log_____
  2. Address update. Copy address in log log_____
  3. Asked EE if they would like OOC email sent log_____
  4. Advised drug is Prior Auth and advised according log_____
  5. Did eligibility update as per P.S notes log_____
  6. Advised EE that MD referral is required log_____
  7. Sent surgical stockings guidelines log_____
  8. Gave coverage for practitioner combined max log_____
  9. De-escalated a call log_______
  10. I accepted a fax or email to avoid escalation log_____
  11. Coded log correctly to SHU,PMA, Claims or AA log_____
  12. Gave correct DIN coverage ie Generic/ManGen log_____
  13. I made a call back when unsure of answer log_____
  14. Gave coverage with preferred provider log_____
  15. Get 100% on Quality for a week
  16. Get 100% on Quality log______
  17. Referred to PA as per P.S. notes log_______
  18. Sent orthotics guidelines log_____
  19. Spoke to Vision conditions and restriction log_____
  20. Gave Eye Exam conditions and restriction log_____
  21. Gave orthotics age restriction log_____
  22. As per P.S. notes sent to Sr. to check with Warranty for correct coverage log_____
  23. Read condition statement for practitioner log_____
  24. Spoke to split recall exam in Narrative log_____