Get 100%on Qualitylog______Sent surgicalstockingsguidelineslog_____Sent correcttemplate forOOClog_____Gaveorthotics agerestrictionlog_____Gavecoverage withpreferredproviderlog_____Gavecoverage forpractitionercombined maxlog_____I made a callback whenunsure ofanswerlog_____Readconditionstatement forpractitionerlog_____Spoke toVisionconditions andrestrictionlog_____Did eligibilityupdate as perP.S noteslog_____Spoke tosplit recallexam inNarrativelog_____Asked EE ifthey wouldlike OOCemail sentlog_____Get 100%on Qualityfor a weekDe-escalated acalllog_______Gave correct DINcoverage ieGeneric/ManGenlog_____Gave EyeExamconditions andrestrictionlog_____Sentorthoticsguidelineslog_____Addressupdate. Copyaddress in loglog_____As per P.S. notessent to Sr. tocheck withWarranty forcorrect coveragelog_____I accepted afax or emailto avoidescalationlog_____Advised EEthat MDreferral isrequiredlog_____Coded logcorrectly toSHU,PMA,Claims or AAlog_____Advised drugis Prior Authand advisedaccordinglog_____Referred toPA as perP.S. noteslog_______Get 100%on Qualitylog______Sent surgicalstockingsguidelineslog_____Sent correcttemplate forOOClog_____Gaveorthotics agerestrictionlog_____Gavecoverage withpreferredproviderlog_____Gavecoverage forpractitionercombined maxlog_____I made a callback whenunsure ofanswerlog_____Readconditionstatement forpractitionerlog_____Spoke toVisionconditions andrestrictionlog_____Did eligibilityupdate as perP.S noteslog_____Spoke tosplit recallexam inNarrativelog_____Asked EE ifthey wouldlike OOCemail sentlog_____Get 100%on Qualityfor a weekDe-escalated acalllog_______Gave correct DINcoverage ieGeneric/ManGenlog_____Gave EyeExamconditions andrestrictionlog_____Sentorthoticsguidelineslog_____Addressupdate. Copyaddress in loglog_____As per P.S. notessent to Sr. tocheck withWarranty forcorrect coveragelog_____I accepted afax or emailto avoidescalationlog_____Advised EEthat MDreferral isrequiredlog_____Coded logcorrectly toSHU,PMA,Claims or AAlog_____Advised drugis Prior Authand advisedaccordinglog_____Referred toPA as perP.S. noteslog_______

QUALITY BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get 100% on Quality log______
  2. Sent surgical stockings guidelines log_____
  3. Sent correct template for OOC log_____
  4. Gave orthotics age restriction log_____
  5. Gave coverage with preferred provider log_____
  6. Gave coverage for practitioner combined max log_____
  7. I made a call back when unsure of answer log_____
  8. Read condition statement for practitioner log_____
  9. Spoke to Vision conditions and restriction log_____
  10. Did eligibility update as per P.S notes log_____
  11. Spoke to split recall exam in Narrative log_____
  12. Asked EE if they would like OOC email sent log_____
  13. Get 100% on Quality for a week
  14. De-escalated a call log_______
  15. Gave correct DIN coverage ie Generic/ManGen log_____
  16. Gave Eye Exam conditions and restriction log_____
  17. Sent orthotics guidelines log_____
  18. Address update. Copy address in log log_____
  19. As per P.S. notes sent to Sr. to check with Warranty for correct coverage log_____
  20. I accepted a fax or email to avoid escalation log_____
  21. Advised EE that MD referral is required log_____
  22. Coded log correctly to SHU,PMA, Claims or AA log_____
  23. Advised drug is Prior Auth and advised according log_____
  24. Referred to PA as per P.S. notes log_______