Gaveorthotics agerestrictionlog_____Gavecoverage forpractitionercombined maxlog_____Spoke toVisionconditions andrestrictionlog_____Asked EE ifthey wouldlike OOCemail sentlog_____Did eligibilityupdate as perP.S noteslog_____Advised EEthat MDreferral isrequiredlog_____Referred toPA as perP.S. noteslog_______Gave EyeExamconditions andrestrictionlog_____Addressupdate. Copyaddress in loglog_____De-escalated acalllog_______Sent correcttemplate forOOClog_____Gave correct DINcoverage ieGeneric/ManGenlog_____Readconditionstatement forpractitionerlog_____Get 100%on Qualitylog______Advised drugis Prior Authand advisedaccordinglog_____Gavecoverage withpreferredproviderlog_____Spoke tosplit recallexam inNarrativelog_____Get 100%on Qualityfor a weekI accepted afax or emailto avoidescalationlog_____As per P.S. notessent to Sr. tocheck withWarranty forcorrect coveragelog_____I made a callback whenunsure ofanswerlog_____Sentorthoticsguidelineslog_____Coded logcorrectly toSHU,PMA,Claims or AAlog_____Sent surgicalstockingsguidelineslog_____Gaveorthotics agerestrictionlog_____Gavecoverage forpractitionercombined maxlog_____Spoke toVisionconditions andrestrictionlog_____Asked EE ifthey wouldlike OOCemail sentlog_____Did eligibilityupdate as perP.S noteslog_____Advised EEthat MDreferral isrequiredlog_____Referred toPA as perP.S. noteslog_______Gave EyeExamconditions andrestrictionlog_____Addressupdate. Copyaddress in loglog_____De-escalated acalllog_______Sent correcttemplate forOOClog_____Gave correct DINcoverage ieGeneric/ManGenlog_____Readconditionstatement forpractitionerlog_____Get 100%on Qualitylog______Advised drugis Prior Authand advisedaccordinglog_____Gavecoverage withpreferredproviderlog_____Spoke tosplit recallexam inNarrativelog_____Get 100%on Qualityfor a weekI accepted afax or emailto avoidescalationlog_____As per P.S. notessent to Sr. tocheck withWarranty forcorrect coveragelog_____I made a callback whenunsure ofanswerlog_____Sentorthoticsguidelineslog_____Coded logcorrectly toSHU,PMA,Claims or AAlog_____Sent surgicalstockingsguidelineslog_____

QUALITY BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Gave orthotics age restriction log_____
  2. Gave coverage for practitioner combined max log_____
  3. Spoke to Vision conditions and restriction log_____
  4. Asked EE if they would like OOC email sent log_____
  5. Did eligibility update as per P.S notes log_____
  6. Advised EE that MD referral is required log_____
  7. Referred to PA as per P.S. notes log_______
  8. Gave Eye Exam conditions and restriction log_____
  9. Address update. Copy address in log log_____
  10. De-escalated a call log_______
  11. Sent correct template for OOC log_____
  12. Gave correct DIN coverage ie Generic/ManGen log_____
  13. Read condition statement for practitioner log_____
  14. Get 100% on Quality log______
  15. Advised drug is Prior Auth and advised according log_____
  16. Gave coverage with preferred provider log_____
  17. Spoke to split recall exam in Narrative log_____
  18. Get 100% on Quality for a week
  19. I accepted a fax or email to avoid escalation log_____
  20. As per P.S. notes sent to Sr. to check with Warranty for correct coverage log_____
  21. I made a call back when unsure of answer log_____
  22. Sent orthotics guidelines log_____
  23. Coded log correctly to SHU,PMA, Claims or AA log_____
  24. Sent surgical stockings guidelines log_____