Spoke tosplit recallexam inNarrativelog_____Spoke toVisionconditions andrestrictionlog_____I accepted afax or emailto avoidescalationlog_____As per P.S. notessent to Sr. tocheck withWarranty forcorrect coveragelog_____Coded logcorrectly toSHU,PMA,Claims or AAlog_____Gave correct DINcoverage ieGeneric/ManGenlog_____Asked EE ifthey wouldlike OOCemail sentlog_____Advised drugis Prior Authand advisedaccordinglog_____Sent surgicalstockingsguidelineslog_____Gavecoverage withpreferredproviderlog_____Get 100%on Qualityfor a weekReadconditionstatement forpractitionerlog_____Get 100%on Qualitylog______Advised EEthat MDreferral isrequiredlog_____Gavecoverage forpractitionercombined maxlog_____I made a callback whenunsure ofanswerlog_____De-escalated acalllog_______Gaveorthotics agerestrictionlog_____Did eligibilityupdate as perP.S noteslog_____Referred toPA as perP.S. noteslog_______Sentorthoticsguidelineslog_____Gave EyeExamconditions andrestrictionlog_____Addressupdate. Copyaddress in loglog_____Sent correcttemplate forOOClog_____Spoke tosplit recallexam inNarrativelog_____Spoke toVisionconditions andrestrictionlog_____I accepted afax or emailto avoidescalationlog_____As per P.S. notessent to Sr. tocheck withWarranty forcorrect coveragelog_____Coded logcorrectly toSHU,PMA,Claims or AAlog_____Gave correct DINcoverage ieGeneric/ManGenlog_____Asked EE ifthey wouldlike OOCemail sentlog_____Advised drugis Prior Authand advisedaccordinglog_____Sent surgicalstockingsguidelineslog_____Gavecoverage withpreferredproviderlog_____Get 100%on Qualityfor a weekReadconditionstatement forpractitionerlog_____Get 100%on Qualitylog______Advised EEthat MDreferral isrequiredlog_____Gavecoverage forpractitionercombined maxlog_____I made a callback whenunsure ofanswerlog_____De-escalated acalllog_______Gaveorthotics agerestrictionlog_____Did eligibilityupdate as perP.S noteslog_____Referred toPA as perP.S. noteslog_______Sentorthoticsguidelineslog_____Gave EyeExamconditions andrestrictionlog_____Addressupdate. Copyaddress in loglog_____Sent correcttemplate forOOClog_____

QUALITY BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Spoke to split recall exam in Narrative log_____
  2. Spoke to Vision conditions and restriction log_____
  3. I accepted a fax or email to avoid escalation log_____
  4. As per P.S. notes sent to Sr. to check with Warranty for correct coverage log_____
  5. Coded log correctly to SHU,PMA, Claims or AA log_____
  6. Gave correct DIN coverage ie Generic/ManGen log_____
  7. Asked EE if they would like OOC email sent log_____
  8. Advised drug is Prior Auth and advised according log_____
  9. Sent surgical stockings guidelines log_____
  10. Gave coverage with preferred provider log_____
  11. Get 100% on Quality for a week
  12. Read condition statement for practitioner log_____
  13. Get 100% on Quality log______
  14. Advised EE that MD referral is required log_____
  15. Gave coverage for practitioner combined max log_____
  16. I made a call back when unsure of answer log_____
  17. De-escalated a call log_______
  18. Gave orthotics age restriction log_____
  19. Did eligibility update as per P.S notes log_____
  20. Referred to PA as per P.S. notes log_______
  21. Sent orthotics guidelines log_____
  22. Gave Eye Exam conditions and restriction log_____
  23. Address update. Copy address in log log_____
  24. Sent correct template for OOC log_____