MedcertificateHighBill callRNPKubratransferGivesomeone onyour team acomplimentExtensionCustomer ismaking apayment of$250 or moreon KubraHandledover 60calls forthe dayExtensionUsed nopersonalfor thedayCustomer ismaking apayment of$125 or moreon KubraAHTbelow 360secondsfor the day100%QA6 minutesor lesscall95%Dispositionsfor the dayDid notcall HL forthe daySent a work selfiehold a signsayingContactPoint360!Send yourmanager afunny memeor tell them afunny joke :)KudoscallDNPFeeremoval100%customersurveyfilledOn time foryour shift,breaks andlunch for onedayEarn 95%or higher onavailabilityfor the dayMedcertificateHighBill callRNPKubratransferGivesomeone onyour team acomplimentExtensionCustomer ismaking apayment of$250 or moreon KubraHandledover 60calls forthe dayExtensionUsed nopersonalfor thedayCustomer ismaking apayment of$125 or moreon KubraAHTbelow 360secondsfor the day100%QA6 minutesor lesscall95%Dispositionsfor the dayDid notcall HL forthe daySent a work selfiehold a signsayingContactPoint360!Send yourmanager afunny memeor tell them afunny joke :)KudoscallDNPFeeremoval100%customersurveyfilledOn time foryour shift,breaks andlunch for onedayEarn 95%or higher onavailabilityfor the day

ContactPoint360 BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Med certificate
  2. High Bill call
  3. RNP
  4. Kubra transfer
  5. Give someone on your team a compliment
  6. Extension
  7. Customer is making a payment of $250 or more on Kubra
  8. Handled over 60 calls for the day
  9. Extension
  10. Used no personal for the day
  11. Customer is making a payment of $125 or more on Kubra
  12. AHT below 360 seconds for the day
  13. 100% QA
  14. 6 minutes or less call
  15. 95% Dispositions for the day
  16. Did not call HL for the day
  17. Sent a work selfie hold a sign saying ContactPoint360!
  18. Send your manager a funny meme or tell them a funny joke :)
  19. Kudos call
  20. DNP
  21. Fee removal
  22. 100% customer survey filled
  23. On time for your shift, breaks and lunch for one day
  24. Earn 95% or higher on availability for the day