Givesomeone onyour team acomplimentDid notcall HL forthe dayAHTbelow 360secondsfor the day6 minutesor lesscallRNPDNPCustomer ismaking apayment of$250 or moreon KubraExtensionFeeremovalExtensionHighBill callKudoscallOn time foryour shift,breaks andlunch for onedayUsed nopersonalfor theday100%QAMedcertificateCustomer ismaking apayment of$125 or moreon KubraSent a work selfiehold a signsayingContactPoint360!KubratransferHandledover 60calls forthe day95%Dispositionsfor the day100%customersurveyfilledSend yourmanager afunny memeor tell them afunny joke :)Earn 95%or higher onavailabilityfor the dayGivesomeone onyour team acomplimentDid notcall HL forthe dayAHTbelow 360secondsfor the day6 minutesor lesscallRNPDNPCustomer ismaking apayment of$250 or moreon KubraExtensionFeeremovalExtensionHighBill callKudoscallOn time foryour shift,breaks andlunch for onedayUsed nopersonalfor theday100%QAMedcertificateCustomer ismaking apayment of$125 or moreon KubraSent a work selfiehold a signsayingContactPoint360!KubratransferHandledover 60calls forthe day95%Dispositionsfor the day100%customersurveyfilledSend yourmanager afunny memeor tell them afunny joke :)Earn 95%or higher onavailabilityfor the day

ContactPoint360 BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give someone on your team a compliment
  2. Did not call HL for the day
  3. AHT below 360 seconds for the day
  4. 6 minutes or less call
  5. RNP
  6. DNP
  7. Customer is making a payment of $250 or more on Kubra
  8. Extension
  9. Fee removal
  10. Extension
  11. High Bill call
  12. Kudos call
  13. On time for your shift, breaks and lunch for one day
  14. Used no personal for the day
  15. 100% QA
  16. Med certificate
  17. Customer is making a payment of $125 or more on Kubra
  18. Sent a work selfie hold a sign saying ContactPoint360!
  19. Kubra transfer
  20. Handled over 60 calls for the day
  21. 95% Dispositions for the day
  22. 100% customer survey filled
  23. Send your manager a funny meme or tell them a funny joke :)
  24. Earn 95% or higher on availability for the day