Caller cried/toldsad storySSN/BIN_______Transfer toanother tierSSN/BIN_______3 memberaccesscalls in arowUSC/MUSCemployee/employerSSN/BIN_______Transferred callto BCBSSSN/BIN_______Transferred callto Def CompSSN/BIN_______40+calls inone day5 benefitsestimatein one day5 refundcalls ina row48 month ruleSSN/BIN_______Loud tvSSN/BIN_______Free!Transferred callto ESISSN/BIN_______Cancel refundSSN/BIN_______CorrelatedaccountSSN/BIN_______CallerimpersonatingmemberSSN/BIN_______Member of PORSSSN/BIN_______Ward servicesSSN/BIN_______Service purchaseSSN/BIN_______Caller hangs upyouSSN/BIN_______Parrot talkingSSN/BIN_______Death claim over5 years notclaimedSSN/BIN_______Caller drivingwhile on thephoneSSN/BIN_______member withsame bday asyouSSN/BIN_______Caller complainsabout how longthe wait wasSSN/BIN_______Talk to samecaller in one daySSN/BIN_______Get a member totake a surveySSN/BIN_______New BASSN/BIN_______Asks forsupervisor callbackSSN/BIN_______Sub wants todrop coveragebut not eligSSN/BIN_______Cancel annuitySSN/BIN_______Confused BASSN/BIN_______Member of SCRSSSN/BIN_______Caller offers tobuy you lunchSSN/BIN_______Annity letterrequestSSN/BIN_______NSMNSSN/BIN_______Constructionnoise inbackgroundSSN/BIN_______Walk memberthrough updatingdirect depositSSN/BIN_______Dog barkingSSN/BIN_______Member asks ifwe are givingaway free moneySSN/BIN_______Caller tells you ajokeSSN/BIN_______Locked out ofmember accessSSN/BIN_______Caller reads letterto youSSN/BIN_______Baby cryingSSN/BIN_______Member of ORPSSN/BIN_______Death claimSSN/BIN_______Intruding/overbearingspouseSSN/BIN_______New hireSSN/BIN_______QDROSSN/BIN_______Member ofSCNGSSN/BIN_______In readyfor 15+minutesCaller cried/toldsad storySSN/BIN_______Transfer toanother tierSSN/BIN_______3 memberaccesscalls in arowUSC/MUSCemployee/employerSSN/BIN_______Transferred callto BCBSSSN/BIN_______Transferred callto Def CompSSN/BIN_______40+calls inone day5 benefitsestimatein one day5 refundcalls ina row48 month ruleSSN/BIN_______Loud tvSSN/BIN_______Free!Transferred callto ESISSN/BIN_______Cancel refundSSN/BIN_______CorrelatedaccountSSN/BIN_______CallerimpersonatingmemberSSN/BIN_______Member of PORSSSN/BIN_______Ward servicesSSN/BIN_______Service purchaseSSN/BIN_______Caller hangs upyouSSN/BIN_______Parrot talkingSSN/BIN_______Death claim over5 years notclaimedSSN/BIN_______Caller drivingwhile on thephoneSSN/BIN_______member withsame bday asyouSSN/BIN_______Caller complainsabout how longthe wait wasSSN/BIN_______Talk to samecaller in one daySSN/BIN_______Get a member totake a surveySSN/BIN_______New BASSN/BIN_______Asks forsupervisor callbackSSN/BIN_______Sub wants todrop coveragebut not eligSSN/BIN_______Cancel annuitySSN/BIN_______Confused BASSN/BIN_______Member of SCRSSSN/BIN_______Caller offers tobuy you lunchSSN/BIN_______Annity letterrequestSSN/BIN_______NSMNSSN/BIN_______Constructionnoise inbackgroundSSN/BIN_______Walk memberthrough updatingdirect depositSSN/BIN_______Dog barkingSSN/BIN_______Member asks ifwe are givingaway free moneySSN/BIN_______Caller tells you ajokeSSN/BIN_______Locked out ofmember accessSSN/BIN_______Caller reads letterto youSSN/BIN_______Baby cryingSSN/BIN_______Member of ORPSSN/BIN_______Death claimSSN/BIN_______Intruding/overbearingspouseSSN/BIN_______New hireSSN/BIN_______QDROSSN/BIN_______Member ofSCNGSSN/BIN_______In readyfor 15+minutes

PEBA - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller cried/told sad story SSN/BIN_______
  2. Transfer to another tier SSN/BIN_______
  3. 3 member access calls in a row
  4. USC/MUSC employee/employer SSN/BIN_______
  5. Transferred call to BCBS SSN/BIN_______
  6. Transferred call to Def Comp SSN/BIN_______
  7. 40+ calls in one day
  8. 5 benefits estimate in one day
  9. 5 refund calls in a row
  10. 48 month rule SSN/BIN_______
  11. Loud tv SSN/BIN_______
  12. Free!
  13. Transferred call to ESI SSN/BIN_______
  14. Cancel refund SSN/BIN_______
  15. Correlated account SSN/BIN_______
  16. Caller impersonating member SSN/BIN_______
  17. Member of PORS SSN/BIN_______
  18. Ward services SSN/BIN_______
  19. Service purchase SSN/BIN_______
  20. Caller hangs up you SSN/BIN_______
  21. Parrot talking SSN/BIN_______
  22. Death claim over 5 years not claimed SSN/BIN_______
  23. Caller driving while on the phone SSN/BIN_______
  24. member with same bday as you SSN/BIN_______
  25. Caller complains about how long the wait was SSN/BIN_______
  26. Talk to same caller in one day SSN/BIN_______
  27. Get a member to take a survey SSN/BIN_______
  28. New BA SSN/BIN_______
  29. Asks for supervisor call back SSN/BIN_______
  30. Sub wants to drop coverage but not elig SSN/BIN_______
  31. Cancel annuity SSN/BIN_______
  32. Confused BA SSN/BIN_______
  33. Member of SCRS SSN/BIN_______
  34. Caller offers to buy you lunch SSN/BIN_______
  35. Annity letter request SSN/BIN_______
  36. NSMN SSN/BIN_______
  37. Construction noise in background SSN/BIN_______
  38. Walk member through updating direct deposit SSN/BIN_______
  39. Dog barking SSN/BIN_______
  40. Member asks if we are giving away free money SSN/BIN_______
  41. Caller tells you a joke SSN/BIN_______
  42. Locked out of member access SSN/BIN_______
  43. Caller reads letter to you SSN/BIN_______
  44. Baby crying SSN/BIN_______
  45. Member of ORP SSN/BIN_______
  46. Death claim SSN/BIN_______
  47. Intruding/overbearing spouse SSN/BIN_______
  48. New hire SSN/BIN_______
  49. QDRO SSN/BIN_______
  50. Member of SCNG SSN/BIN_______
  51. In ready for 15+ minutes