48 month ruleSSN/BIN_______40+calls inone dayConfused BASSN/BIN_______Caller drivingwhile on thephoneSSN/BIN_______Caller complainsabout how longthe wait wasSSN/BIN_______In readyfor 15+minutesMember of ORPSSN/BIN_______Transferred callto Def CompSSN/BIN_______Intruding/overbearingspouseSSN/BIN_______Asks forsupervisor callbackSSN/BIN_______Loud tvSSN/BIN_______5 benefitsestimatein one dayNew BASSN/BIN_______Talk to samecaller in one daySSN/BIN_______USC/MUSCemployee/employerSSN/BIN_______Free!Member of SCRSSSN/BIN_______Caller hangs upyouSSN/BIN_______Sub wants todrop coveragebut not eligSSN/BIN_______Service purchaseSSN/BIN_______NSMNSSN/BIN_______Caller reads letterto youSSN/BIN_______Member ofSCNGSSN/BIN_______CallerimpersonatingmemberSSN/BIN_______Annity letterrequestSSN/BIN_______Member asks ifwe are givingaway free moneySSN/BIN_______Baby cryingSSN/BIN_______Parrot talkingSSN/BIN_______Dog barkingSSN/BIN_______Member of PORSSSN/BIN_______Transferred callto BCBSSSN/BIN_______3 memberaccesscalls in arowCaller tells you ajokeSSN/BIN_______5 refundcalls ina rowDeath claim over5 years notclaimedSSN/BIN_______Death claimSSN/BIN_______Walk memberthrough updatingdirect depositSSN/BIN_______Caller cried/toldsad storySSN/BIN_______Caller offers tobuy you lunchSSN/BIN_______New hireSSN/BIN_______Cancel refundSSN/BIN_______Transfer toanother tierSSN/BIN_______member withsame bday asyouSSN/BIN_______Ward servicesSSN/BIN_______CorrelatedaccountSSN/BIN_______Cancel annuitySSN/BIN_______Constructionnoise inbackgroundSSN/BIN_______Locked out ofmember accessSSN/BIN_______Transferred callto ESISSN/BIN_______QDROSSN/BIN_______Get a member totake a surveySSN/BIN_______48 month ruleSSN/BIN_______40+calls inone dayConfused BASSN/BIN_______Caller drivingwhile on thephoneSSN/BIN_______Caller complainsabout how longthe wait wasSSN/BIN_______In readyfor 15+minutesMember of ORPSSN/BIN_______Transferred callto Def CompSSN/BIN_______Intruding/overbearingspouseSSN/BIN_______Asks forsupervisor callbackSSN/BIN_______Loud tvSSN/BIN_______5 benefitsestimatein one dayNew BASSN/BIN_______Talk to samecaller in one daySSN/BIN_______USC/MUSCemployee/employerSSN/BIN_______Free!Member of SCRSSSN/BIN_______Caller hangs upyouSSN/BIN_______Sub wants todrop coveragebut not eligSSN/BIN_______Service purchaseSSN/BIN_______NSMNSSN/BIN_______Caller reads letterto youSSN/BIN_______Member ofSCNGSSN/BIN_______CallerimpersonatingmemberSSN/BIN_______Annity letterrequestSSN/BIN_______Member asks ifwe are givingaway free moneySSN/BIN_______Baby cryingSSN/BIN_______Parrot talkingSSN/BIN_______Dog barkingSSN/BIN_______Member of PORSSSN/BIN_______Transferred callto BCBSSSN/BIN_______3 memberaccesscalls in arowCaller tells you ajokeSSN/BIN_______5 refundcalls ina rowDeath claim over5 years notclaimedSSN/BIN_______Death claimSSN/BIN_______Walk memberthrough updatingdirect depositSSN/BIN_______Caller cried/toldsad storySSN/BIN_______Caller offers tobuy you lunchSSN/BIN_______New hireSSN/BIN_______Cancel refundSSN/BIN_______Transfer toanother tierSSN/BIN_______member withsame bday asyouSSN/BIN_______Ward servicesSSN/BIN_______CorrelatedaccountSSN/BIN_______Cancel annuitySSN/BIN_______Constructionnoise inbackgroundSSN/BIN_______Locked out ofmember accessSSN/BIN_______Transferred callto ESISSN/BIN_______QDROSSN/BIN_______Get a member totake a surveySSN/BIN_______

PEBA - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 48 month rule SSN/BIN_______
  2. 40+ calls in one day
  3. Confused BA SSN/BIN_______
  4. Caller driving while on the phone SSN/BIN_______
  5. Caller complains about how long the wait was SSN/BIN_______
  6. In ready for 15+ minutes
  7. Member of ORP SSN/BIN_______
  8. Transferred call to Def Comp SSN/BIN_______
  9. Intruding/overbearing spouse SSN/BIN_______
  10. Asks for supervisor call back SSN/BIN_______
  11. Loud tv SSN/BIN_______
  12. 5 benefits estimate in one day
  13. New BA SSN/BIN_______
  14. Talk to same caller in one day SSN/BIN_______
  15. USC/MUSC employee/employer SSN/BIN_______
  16. Free!
  17. Member of SCRS SSN/BIN_______
  18. Caller hangs up you SSN/BIN_______
  19. Sub wants to drop coverage but not elig SSN/BIN_______
  20. Service purchase SSN/BIN_______
  21. NSMN SSN/BIN_______
  22. Caller reads letter to you SSN/BIN_______
  23. Member of SCNG SSN/BIN_______
  24. Caller impersonating member SSN/BIN_______
  25. Annity letter request SSN/BIN_______
  26. Member asks if we are giving away free money SSN/BIN_______
  27. Baby crying SSN/BIN_______
  28. Parrot talking SSN/BIN_______
  29. Dog barking SSN/BIN_______
  30. Member of PORS SSN/BIN_______
  31. Transferred call to BCBS SSN/BIN_______
  32. 3 member access calls in a row
  33. Caller tells you a joke SSN/BIN_______
  34. 5 refund calls in a row
  35. Death claim over 5 years not claimed SSN/BIN_______
  36. Death claim SSN/BIN_______
  37. Walk member through updating direct deposit SSN/BIN_______
  38. Caller cried/told sad story SSN/BIN_______
  39. Caller offers to buy you lunch SSN/BIN_______
  40. New hire SSN/BIN_______
  41. Cancel refund SSN/BIN_______
  42. Transfer to another tier SSN/BIN_______
  43. member with same bday as you SSN/BIN_______
  44. Ward services SSN/BIN_______
  45. Correlated account SSN/BIN_______
  46. Cancel annuity SSN/BIN_______
  47. Construction noise in background SSN/BIN_______
  48. Locked out of member access SSN/BIN_______
  49. Transferred call to ESI SSN/BIN_______
  50. QDRO SSN/BIN_______
  51. Get a member to take a survey SSN/BIN_______