Ward servicesSSN/BIN_______Walk memberthrough updatingdirect depositSSN/BIN_______Intruding/overbearingspouseSSN/BIN_______Caller drivingwhile on thephoneSSN/BIN_______New hireSSN/BIN_______Loud tvSSN/BIN_______3 memberaccesscalls in arowCaller cried/toldsad storySSN/BIN_______Caller reads letterto youSSN/BIN_______Service purchaseSSN/BIN_______Locked out ofmember accessSSN/BIN_______Death claim over5 years notclaimedSSN/BIN_______Member of SCRSSSN/BIN_______Caller complainsabout how longthe wait wasSSN/BIN_______40+calls inone dayMember of PORSSSN/BIN_______Free!Caller hangs upyouSSN/BIN_______Cancel annuitySSN/BIN_______Transferred callto ESISSN/BIN_______CallerimpersonatingmemberSSN/BIN_______Member of ORPSSN/BIN_______Parrot talkingSSN/BIN_______Constructionnoise inbackgroundSSN/BIN_______QDROSSN/BIN_______Death claimSSN/BIN_______CorrelatedaccountSSN/BIN_______Dog barkingSSN/BIN_______Get a member totake a surveySSN/BIN_______Caller tells you ajokeSSN/BIN_______Member ofSCNGSSN/BIN_______5 benefitsestimatein one dayIn readyfor 15+minutesNew BASSN/BIN_______Transfer toanother tierSSN/BIN_______Transferred callto Def CompSSN/BIN_______Cancel refundSSN/BIN_______NSMNSSN/BIN_______USC/MUSCemployee/employerSSN/BIN_______Sub wants todrop coveragebut not eligSSN/BIN_______5 refundcalls ina rowTransferred callto BCBSSSN/BIN_______Member asks ifwe are givingaway free moneySSN/BIN_______Talk to samecaller in one daySSN/BIN_______Confused BASSN/BIN_______Caller offers tobuy you lunchSSN/BIN_______member withsame bday asyouSSN/BIN_______Baby cryingSSN/BIN_______48 month ruleSSN/BIN_______Annity letterrequestSSN/BIN_______Asks forsupervisor callbackSSN/BIN_______Ward servicesSSN/BIN_______Walk memberthrough updatingdirect depositSSN/BIN_______Intruding/overbearingspouseSSN/BIN_______Caller drivingwhile on thephoneSSN/BIN_______New hireSSN/BIN_______Loud tvSSN/BIN_______3 memberaccesscalls in arowCaller cried/toldsad storySSN/BIN_______Caller reads letterto youSSN/BIN_______Service purchaseSSN/BIN_______Locked out ofmember accessSSN/BIN_______Death claim over5 years notclaimedSSN/BIN_______Member of SCRSSSN/BIN_______Caller complainsabout how longthe wait wasSSN/BIN_______40+calls inone dayMember of PORSSSN/BIN_______Free!Caller hangs upyouSSN/BIN_______Cancel annuitySSN/BIN_______Transferred callto ESISSN/BIN_______CallerimpersonatingmemberSSN/BIN_______Member of ORPSSN/BIN_______Parrot talkingSSN/BIN_______Constructionnoise inbackgroundSSN/BIN_______QDROSSN/BIN_______Death claimSSN/BIN_______CorrelatedaccountSSN/BIN_______Dog barkingSSN/BIN_______Get a member totake a surveySSN/BIN_______Caller tells you ajokeSSN/BIN_______Member ofSCNGSSN/BIN_______5 benefitsestimatein one dayIn readyfor 15+minutesNew BASSN/BIN_______Transfer toanother tierSSN/BIN_______Transferred callto Def CompSSN/BIN_______Cancel refundSSN/BIN_______NSMNSSN/BIN_______USC/MUSCemployee/employerSSN/BIN_______Sub wants todrop coveragebut not eligSSN/BIN_______5 refundcalls ina rowTransferred callto BCBSSSN/BIN_______Member asks ifwe are givingaway free moneySSN/BIN_______Talk to samecaller in one daySSN/BIN_______Confused BASSN/BIN_______Caller offers tobuy you lunchSSN/BIN_______member withsame bday asyouSSN/BIN_______Baby cryingSSN/BIN_______48 month ruleSSN/BIN_______Annity letterrequestSSN/BIN_______Asks forsupervisor callbackSSN/BIN_______

PEBA - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ward services SSN/BIN_______
  2. Walk member through updating direct deposit SSN/BIN_______
  3. Intruding/overbearing spouse SSN/BIN_______
  4. Caller driving while on the phone SSN/BIN_______
  5. New hire SSN/BIN_______
  6. Loud tv SSN/BIN_______
  7. 3 member access calls in a row
  8. Caller cried/told sad story SSN/BIN_______
  9. Caller reads letter to you SSN/BIN_______
  10. Service purchase SSN/BIN_______
  11. Locked out of member access SSN/BIN_______
  12. Death claim over 5 years not claimed SSN/BIN_______
  13. Member of SCRS SSN/BIN_______
  14. Caller complains about how long the wait was SSN/BIN_______
  15. 40+ calls in one day
  16. Member of PORS SSN/BIN_______
  17. Free!
  18. Caller hangs up you SSN/BIN_______
  19. Cancel annuity SSN/BIN_______
  20. Transferred call to ESI SSN/BIN_______
  21. Caller impersonating member SSN/BIN_______
  22. Member of ORP SSN/BIN_______
  23. Parrot talking SSN/BIN_______
  24. Construction noise in background SSN/BIN_______
  25. QDRO SSN/BIN_______
  26. Death claim SSN/BIN_______
  27. Correlated account SSN/BIN_______
  28. Dog barking SSN/BIN_______
  29. Get a member to take a survey SSN/BIN_______
  30. Caller tells you a joke SSN/BIN_______
  31. Member of SCNG SSN/BIN_______
  32. 5 benefits estimate in one day
  33. In ready for 15+ minutes
  34. New BA SSN/BIN_______
  35. Transfer to another tier SSN/BIN_______
  36. Transferred call to Def Comp SSN/BIN_______
  37. Cancel refund SSN/BIN_______
  38. NSMN SSN/BIN_______
  39. USC/MUSC employee/employer SSN/BIN_______
  40. Sub wants to drop coverage but not elig SSN/BIN_______
  41. 5 refund calls in a row
  42. Transferred call to BCBS SSN/BIN_______
  43. Member asks if we are giving away free money SSN/BIN_______
  44. Talk to same caller in one day SSN/BIN_______
  45. Confused BA SSN/BIN_______
  46. Caller offers to buy you lunch SSN/BIN_______
  47. member with same bday as you SSN/BIN_______
  48. Baby crying SSN/BIN_______
  49. 48 month rule SSN/BIN_______
  50. Annity letter request SSN/BIN_______
  51. Asks for supervisor call back SSN/BIN_______