Caller complainsabout how longthe wait wasSSN/BIN_______Cancel annuitySSN/BIN_______Constructionnoise inbackgroundSSN/BIN_______Locked out ofmember accessSSN/BIN_______Talk to samecaller in one daySSN/BIN_______New BASSN/BIN_______NSMNSSN/BIN_______Intruding/overbearingspouseSSN/BIN_______Sub wants todrop coveragebut not eligSSN/BIN_______Caller tells you ajokeSSN/BIN_______Parrot talkingSSN/BIN_______Caller hangs upyouSSN/BIN_______40+calls inone day5 refundcalls ina rowCaller cried/toldsad storySSN/BIN_______Service purchaseSSN/BIN_______Caller reads letterto youSSN/BIN_______Member of PORSSSN/BIN_______QDROSSN/BIN_______Baby cryingSSN/BIN_______Cancel refundSSN/BIN_______Member of ORPSSN/BIN_______3 memberaccesscalls in arowAsks forsupervisor callbackSSN/BIN_______Caller drivingwhile on thephoneSSN/BIN_______Transferred callto Def CompSSN/BIN_______Death claimSSN/BIN_______In readyfor 15+minutesCaller offers tobuy you lunchSSN/BIN_______Member asks ifwe are givingaway free moneySSN/BIN_______USC/MUSCemployee/employerSSN/BIN_______Transferred callto ESISSN/BIN_______48 month ruleSSN/BIN_______Transferred callto BCBSSSN/BIN_______CallerimpersonatingmemberSSN/BIN_______member with samebday as youSSN/BIN_______Loudtv SSN/BIN_______5 benefitsestimatein one dayAnnuity letterrequestSSN/BIN_______Member of SCRSSSN/BIN_______Walk memberthrough updatingdirect depositSSN/BIN_______Death claim over5 years notclaimedSSN/BIN_______Transfer to another tierSSN/BIN_______Correlatedaccount SSN/BIN_______Free!Ward servicesSSN/BIN_______Get a member totake a surveySSN/BIN_______Confused BASSN/BIN_______Dog barkingSSN/BIN_______Member ofSCNGSSN/BIN_______New hireSSN/BIN_______Caller complainsabout how longthe wait wasSSN/BIN_______Cancel annuitySSN/BIN_______Constructionnoise inbackgroundSSN/BIN_______Locked out ofmember accessSSN/BIN_______Talk to samecaller in one daySSN/BIN_______New BASSN/BIN_______NSMNSSN/BIN_______Intruding/overbearingspouseSSN/BIN_______Sub wants todrop coveragebut not eligSSN/BIN_______Caller tells you ajokeSSN/BIN_______Parrot talkingSSN/BIN_______Caller hangs upyouSSN/BIN_______40+calls inone day5 refundcalls ina rowCaller cried/toldsad storySSN/BIN_______Service purchaseSSN/BIN_______Caller reads letterto youSSN/BIN_______Member of PORSSSN/BIN_______QDROSSN/BIN_______Baby cryingSSN/BIN_______Cancel refundSSN/BIN_______Member of ORPSSN/BIN_______3 memberaccesscalls in arowAsks forsupervisor callbackSSN/BIN_______Caller drivingwhile on thephoneSSN/BIN_______Transferred callto Def CompSSN/BIN_______Death claimSSN/BIN_______In readyfor 15+minutesCaller offers tobuy you lunchSSN/BIN_______Member asks ifwe are givingaway free moneySSN/BIN_______USC/MUSCemployee/employerSSN/BIN_______Transferred callto ESISSN/BIN_______48 month ruleSSN/BIN_______Transferred callto BCBSSSN/BIN_______CallerimpersonatingmemberSSN/BIN_______member with samebday as youSSN/BIN_______Loudtv SSN/BIN_______5 benefitsestimatein one dayAnnuity letterrequestSSN/BIN_______Member of SCRSSSN/BIN_______Walk memberthrough updatingdirect depositSSN/BIN_______Death claim over5 years notclaimedSSN/BIN_______Transfer to another tierSSN/BIN_______Correlatedaccount SSN/BIN_______Free!Ward servicesSSN/BIN_______Get a member totake a surveySSN/BIN_______Confused BASSN/BIN_______Dog barkingSSN/BIN_______Member ofSCNGSSN/BIN_______New hireSSN/BIN_______

PEBA - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller complains about how long the wait was SSN/BIN_______
  2. Cancel annuity SSN/BIN_______
  3. Construction noise in background SSN/BIN_______
  4. Locked out of member access SSN/BIN_______
  5. Talk to same caller in one day SSN/BIN_______
  6. New BA SSN/BIN_______
  7. NSMN SSN/BIN_______
  8. Intruding/overbearing spouse SSN/BIN_______
  9. Sub wants to drop coverage but not elig SSN/BIN_______
  10. Caller tells you a joke SSN/BIN_______
  11. Parrot talking SSN/BIN_______
  12. Caller hangs up you SSN/BIN_______
  13. 40+ calls in one day
  14. 5 refund calls in a row
  15. Caller cried/told sad story SSN/BIN_______
  16. Service purchase SSN/BIN_______
  17. Caller reads letter to you SSN/BIN_______
  18. Member of PORS SSN/BIN_______
  19. QDRO SSN/BIN_______
  20. Baby crying SSN/BIN_______
  21. Cancel refund SSN/BIN_______
  22. Member of ORP SSN/BIN_______
  23. 3 member access calls in a row
  24. Asks for supervisor call back SSN/BIN_______
  25. Caller driving while on the phone SSN/BIN_______
  26. Transferred call to Def Comp SSN/BIN_______
  27. Death claim SSN/BIN_______
  28. In ready for 15+ minutes
  29. Caller offers to buy you lunch SSN/BIN_______
  30. Member asks if we are giving away free money SSN/BIN_______
  31. USC/MUSC employee/employer SSN/BIN_______
  32. Transferred call to ESI SSN/BIN_______
  33. 48 month rule SSN/BIN_______
  34. Transferred call to BCBS SSN/BIN_______
  35. Caller impersonating member SSN/BIN_______
  36. member with same bday as you SSN/BIN_______Loud tv SSN/BIN_______
  37. 5 benefits estimate in one day
  38. Annuity letter request SSN/BIN_______
  39. Member of SCRS SSN/BIN_______
  40. Walk member through updating direct deposit SSN/BIN_______
  41. Death claim over 5 years not claimed SSN/BIN_______
  42. Transfer to another tier SSN/BIN_______Correlated account SSN/BIN_______
  43. Free!
  44. Ward services SSN/BIN_______
  45. Get a member to take a survey SSN/BIN_______
  46. Confused BA SSN/BIN_______
  47. Dog barking SSN/BIN_______
  48. Member of SCNG SSN/BIN_______
  49. New hire SSN/BIN_______