Baby cryingSSN/BIN_______Constructionnoise inbackgroundSSN/BIN_______Service purchaseSSN/BIN_______Member of PORSSSN/BIN_______40+calls inone day3 memberaccesscalls in arowAsks forsupervisor callbackSSN/BIN_______Caller tells you ajokeSSN/BIN_______Confused BASSN/BIN_______Annuity letterrequestSSN/BIN_______Caller drivingwhile on thephoneSSN/BIN_______5 benefitsestimatein one dayCaller complainsabout how longthe wait wasSSN/BIN_______Parrot talkingSSN/BIN_______Member of SCRSSSN/BIN_______NSMNSSN/BIN_______48 month ruleSSN/BIN_______Transfer to another tierSSN/BIN_______Correlatedaccount SSN/BIN_______Member of ORPSSN/BIN_______Death claim over5 years notclaimedSSN/BIN_______Transferred callto Def CompSSN/BIN_______5 refundcalls ina rowNew BASSN/BIN_______CallerimpersonatingmemberSSN/BIN_______Member ofSCNGSSN/BIN_______Sub wants todrop coveragebut not eligSSN/BIN_______Dog barkingSSN/BIN_______member with samebday as youSSN/BIN_______Loudtv SSN/BIN_______Cancel annuitySSN/BIN_______Walk memberthrough updatingdirect depositSSN/BIN_______Talk to samecaller in one daySSN/BIN_______Get a member totake a surveySSN/BIN_______Caller reads letterto youSSN/BIN_______Member asks ifwe are givingaway free moneySSN/BIN_______Caller offers tobuy you lunchSSN/BIN_______In readyfor 15+minutesTransferred callto BCBSSSN/BIN_______Death claimSSN/BIN_______Locked out ofmember accessSSN/BIN_______USC/MUSCemployee/employerSSN/BIN_______Free!Ward servicesSSN/BIN_______Cancel refundSSN/BIN_______Transferred callto ESISSN/BIN_______Intruding/overbearingspouseSSN/BIN_______QDROSSN/BIN_______Caller hangs upyouSSN/BIN_______New hireSSN/BIN_______Caller cried/toldsad storySSN/BIN_______Baby cryingSSN/BIN_______Constructionnoise inbackgroundSSN/BIN_______Service purchaseSSN/BIN_______Member of PORSSSN/BIN_______40+calls inone day3 memberaccesscalls in arowAsks forsupervisor callbackSSN/BIN_______Caller tells you ajokeSSN/BIN_______Confused BASSN/BIN_______Annuity letterrequestSSN/BIN_______Caller drivingwhile on thephoneSSN/BIN_______5 benefitsestimatein one dayCaller complainsabout how longthe wait wasSSN/BIN_______Parrot talkingSSN/BIN_______Member of SCRSSSN/BIN_______NSMNSSN/BIN_______48 month ruleSSN/BIN_______Transfer to another tierSSN/BIN_______Correlatedaccount SSN/BIN_______Member of ORPSSN/BIN_______Death claim over5 years notclaimedSSN/BIN_______Transferred callto Def CompSSN/BIN_______5 refundcalls ina rowNew BASSN/BIN_______CallerimpersonatingmemberSSN/BIN_______Member ofSCNGSSN/BIN_______Sub wants todrop coveragebut not eligSSN/BIN_______Dog barkingSSN/BIN_______member with samebday as youSSN/BIN_______Loudtv SSN/BIN_______Cancel annuitySSN/BIN_______Walk memberthrough updatingdirect depositSSN/BIN_______Talk to samecaller in one daySSN/BIN_______Get a member totake a surveySSN/BIN_______Caller reads letterto youSSN/BIN_______Member asks ifwe are givingaway free moneySSN/BIN_______Caller offers tobuy you lunchSSN/BIN_______In readyfor 15+minutesTransferred callto BCBSSSN/BIN_______Death claimSSN/BIN_______Locked out ofmember accessSSN/BIN_______USC/MUSCemployee/employerSSN/BIN_______Free!Ward servicesSSN/BIN_______Cancel refundSSN/BIN_______Transferred callto ESISSN/BIN_______Intruding/overbearingspouseSSN/BIN_______QDROSSN/BIN_______Caller hangs upyouSSN/BIN_______New hireSSN/BIN_______Caller cried/toldsad storySSN/BIN_______

PEBA - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Baby crying SSN/BIN_______
  2. Construction noise in background SSN/BIN_______
  3. Service purchase SSN/BIN_______
  4. Member of PORS SSN/BIN_______
  5. 40+ calls in one day
  6. 3 member access calls in a row
  7. Asks for supervisor call back SSN/BIN_______
  8. Caller tells you a joke SSN/BIN_______
  9. Confused BA SSN/BIN_______
  10. Annuity letter request SSN/BIN_______
  11. Caller driving while on the phone SSN/BIN_______
  12. 5 benefits estimate in one day
  13. Caller complains about how long the wait was SSN/BIN_______
  14. Parrot talking SSN/BIN_______
  15. Member of SCRS SSN/BIN_______
  16. NSMN SSN/BIN_______
  17. 48 month rule SSN/BIN_______
  18. Transfer to another tier SSN/BIN_______Correlated account SSN/BIN_______
  19. Member of ORP SSN/BIN_______
  20. Death claim over 5 years not claimed SSN/BIN_______
  21. Transferred call to Def Comp SSN/BIN_______
  22. 5 refund calls in a row
  23. New BA SSN/BIN_______
  24. Caller impersonating member SSN/BIN_______
  25. Member of SCNG SSN/BIN_______
  26. Sub wants to drop coverage but not elig SSN/BIN_______
  27. Dog barking SSN/BIN_______
  28. member with same bday as you SSN/BIN_______Loud tv SSN/BIN_______
  29. Cancel annuity SSN/BIN_______
  30. Walk member through updating direct deposit SSN/BIN_______
  31. Talk to same caller in one day SSN/BIN_______
  32. Get a member to take a survey SSN/BIN_______
  33. Caller reads letter to you SSN/BIN_______
  34. Member asks if we are giving away free money SSN/BIN_______
  35. Caller offers to buy you lunch SSN/BIN_______
  36. In ready for 15+ minutes
  37. Transferred call to BCBS SSN/BIN_______
  38. Death claim SSN/BIN_______
  39. Locked out of member access SSN/BIN_______
  40. USC/MUSC employee/employer SSN/BIN_______
  41. Free!
  42. Ward services SSN/BIN_______
  43. Cancel refund SSN/BIN_______
  44. Transferred call to ESI SSN/BIN_______
  45. Intruding/overbearing spouse SSN/BIN_______
  46. QDRO SSN/BIN_______
  47. Caller hangs up you SSN/BIN_______
  48. New hire SSN/BIN_______
  49. Caller cried/told sad story SSN/BIN_______