Caller cried/toldsad storySSN/BIN_______Walk memberthrough updatingdirect depositSSN/BIN_______Confused BASSN/BIN_______Transferred callto ESISSN/BIN_______New hireSSN/BIN_______Parrot talkingSSN/BIN_______Transferred callto BCBSSSN/BIN_______Death claim over5 years notclaimedSSN/BIN_______Member ofSCNGSSN/BIN_______Sub wants todrop coveragebut not eligSSN/BIN_______Talk to samecaller in one daySSN/BIN_______QDROSSN/BIN_______Get a member totake a surveySSN/BIN_______Asks forsupervisor callbackSSN/BIN_______Caller complainsabout how longthe wait wasSSN/BIN_______Death claimSSN/BIN_______NSMNSSN/BIN_______48 month ruleSSN/BIN_______Free!Transfer to another tierSSN/BIN_______Correlatedaccount SSN/BIN_______member with samebday as youSSN/BIN_______Loudtv SSN/BIN_______Caller hangs upyouSSN/BIN_______USC/MUSCemployee/employerSSN/BIN_______5 refundcalls ina rowService purchaseSSN/BIN_______5 benefitsestimatein one dayLocked out ofmember accessSSN/BIN_______Member of ORPSSN/BIN_______Constructionnoise inbackgroundSSN/BIN_______Annuity letterrequestSSN/BIN_______3 memberaccesscalls in arowMember of PORSSSN/BIN_______Caller reads letterto youSSN/BIN_______In readyfor 15+minutesMember asks ifwe are givingaway free moneySSN/BIN_______Dog barkingSSN/BIN_______Caller tells you ajokeSSN/BIN_______Cancel annuitySSN/BIN_______CallerimpersonatingmemberSSN/BIN_______New BASSN/BIN_______Baby cryingSSN/BIN_______Intruding/overbearingspouseSSN/BIN_______40+calls inone dayMember of SCRSSSN/BIN_______Caller drivingwhile on thephoneSSN/BIN_______Transferred callto Def CompSSN/BIN_______Cancel refundSSN/BIN_______Caller offers tobuy you lunchSSN/BIN_______Ward servicesSSN/BIN_______Caller cried/toldsad storySSN/BIN_______Walk memberthrough updatingdirect depositSSN/BIN_______Confused BASSN/BIN_______Transferred callto ESISSN/BIN_______New hireSSN/BIN_______Parrot talkingSSN/BIN_______Transferred callto BCBSSSN/BIN_______Death claim over5 years notclaimedSSN/BIN_______Member ofSCNGSSN/BIN_______Sub wants todrop coveragebut not eligSSN/BIN_______Talk to samecaller in one daySSN/BIN_______QDROSSN/BIN_______Get a member totake a surveySSN/BIN_______Asks forsupervisor callbackSSN/BIN_______Caller complainsabout how longthe wait wasSSN/BIN_______Death claimSSN/BIN_______NSMNSSN/BIN_______48 month ruleSSN/BIN_______Free!Transfer to another tierSSN/BIN_______Correlatedaccount SSN/BIN_______member with samebday as youSSN/BIN_______Loudtv SSN/BIN_______Caller hangs upyouSSN/BIN_______USC/MUSCemployee/employerSSN/BIN_______5 refundcalls ina rowService purchaseSSN/BIN_______5 benefitsestimatein one dayLocked out ofmember accessSSN/BIN_______Member of ORPSSN/BIN_______Constructionnoise inbackgroundSSN/BIN_______Annuity letterrequestSSN/BIN_______3 memberaccesscalls in arowMember of PORSSSN/BIN_______Caller reads letterto youSSN/BIN_______In readyfor 15+minutesMember asks ifwe are givingaway free moneySSN/BIN_______Dog barkingSSN/BIN_______Caller tells you ajokeSSN/BIN_______Cancel annuitySSN/BIN_______CallerimpersonatingmemberSSN/BIN_______New BASSN/BIN_______Baby cryingSSN/BIN_______Intruding/overbearingspouseSSN/BIN_______40+calls inone dayMember of SCRSSSN/BIN_______Caller drivingwhile on thephoneSSN/BIN_______Transferred callto Def CompSSN/BIN_______Cancel refundSSN/BIN_______Caller offers tobuy you lunchSSN/BIN_______Ward servicesSSN/BIN_______

PEBA - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller cried/told sad story SSN/BIN_______
  2. Walk member through updating direct deposit SSN/BIN_______
  3. Confused BA SSN/BIN_______
  4. Transferred call to ESI SSN/BIN_______
  5. New hire SSN/BIN_______
  6. Parrot talking SSN/BIN_______
  7. Transferred call to BCBS SSN/BIN_______
  8. Death claim over 5 years not claimed SSN/BIN_______
  9. Member of SCNG SSN/BIN_______
  10. Sub wants to drop coverage but not elig SSN/BIN_______
  11. Talk to same caller in one day SSN/BIN_______
  12. QDRO SSN/BIN_______
  13. Get a member to take a survey SSN/BIN_______
  14. Asks for supervisor call back SSN/BIN_______
  15. Caller complains about how long the wait was SSN/BIN_______
  16. Death claim SSN/BIN_______
  17. NSMN SSN/BIN_______
  18. 48 month rule SSN/BIN_______
  19. Free!
  20. Transfer to another tier SSN/BIN_______Correlated account SSN/BIN_______
  21. member with same bday as you SSN/BIN_______Loud tv SSN/BIN_______
  22. Caller hangs up you SSN/BIN_______
  23. USC/MUSC employee/employer SSN/BIN_______
  24. 5 refund calls in a row
  25. Service purchase SSN/BIN_______
  26. 5 benefits estimate in one day
  27. Locked out of member access SSN/BIN_______
  28. Member of ORP SSN/BIN_______
  29. Construction noise in background SSN/BIN_______
  30. Annuity letter request SSN/BIN_______
  31. 3 member access calls in a row
  32. Member of PORS SSN/BIN_______
  33. Caller reads letter to you SSN/BIN_______
  34. In ready for 15+ minutes
  35. Member asks if we are giving away free money SSN/BIN_______
  36. Dog barking SSN/BIN_______
  37. Caller tells you a joke SSN/BIN_______
  38. Cancel annuity SSN/BIN_______
  39. Caller impersonating member SSN/BIN_______
  40. New BA SSN/BIN_______
  41. Baby crying SSN/BIN_______
  42. Intruding/overbearing spouse SSN/BIN_______
  43. 40+ calls in one day
  44. Member of SCRS SSN/BIN_______
  45. Caller driving while on the phone SSN/BIN_______
  46. Transferred call to Def Comp SSN/BIN_______
  47. Cancel refund SSN/BIN_______
  48. Caller offers to buy you lunch SSN/BIN_______
  49. Ward services SSN/BIN_______