New hireSSN/BIN_______Member of SCNGSSN/BIN_______Geta member to take asurveySSN/BIN_______Walk memberthrough updatingdirect depositSSN/BIN_______Member of SCRSSSN/BIN_______Locked out ofmember accessSSN/BIN_______Member of ORPSSN/BIN_______5 benefitsestimatein one dayCaller offers tobuy you lunchSSN/BIN_______Dog barkingSSN/BIN_______Loud tvSSN/BIN_______Annuity letterrequestSSN/BIN_______Confused BASSN/BIN_______Cancel annuitySSN/BIN_______3 memberaccesscalls in arowCaller complainsabout how longthe wait wasSSN/BIN_______Caller tells you ajokeSSN/BIN_______member withsame bday asyouSSN/BIN_______Caller reads letterto youSSN/BIN_______NSMNSSN/BIN_______Death claimSSN/BIN_______Ward servicesSSN/BIN_______Asks forsupervisor callbackSSN/BIN_______Caller cried/toldsad storySSN/BIN_______Intruding/overbearingspouseSSN/BIN_______Baby cryingSSN/BIN_______Transferred callto Def CompSSN/BIN_______Member asks ifwe are givingaway free moneySSN/BIN_______QDROSSN/BIN_______New BASSN/BIN_______5 refundcalls ina rowUSC/MUSCemployee/employerSSN/BIN_______48 month ruleSSN/BIN_______Member of PORSSSN/BIN_______Caller hangs upyouSSN/BIN_______40+calls inone dayCancel refundSSN/BIN_______Parrot talkingSSN/BIN_______Talk to samecaller in one daySSN/BIN_______CallerimpersonatingmemberSSN/BIN_______Transfer to another tierSSN/BIN_______Correlatedaccount SSN/BIN_______Constructionnoise inbackgroundSSN/BIN_______Sub wants todrop coveragebut not eligSSN/BIN_______Caller drivingwhile on thephoneSSN/BIN_______Transferred callto BCBSSSN/BIN_______Transferred callto ESISSN/BIN_______Service purchaseSSN/BIN_______Death claim over5 years notclaimedSSN/BIN_______In readyfor 15+minutesNew hireSSN/BIN_______Member of SCNGSSN/BIN_______Geta member to take asurveySSN/BIN_______Walk memberthrough updatingdirect depositSSN/BIN_______Member of SCRSSSN/BIN_______Locked out ofmember accessSSN/BIN_______Member of ORPSSN/BIN_______5 benefitsestimatein one dayCaller offers tobuy you lunchSSN/BIN_______Dog barkingSSN/BIN_______Loud tvSSN/BIN_______Annuity letterrequestSSN/BIN_______Confused BASSN/BIN_______Cancel annuitySSN/BIN_______3 memberaccesscalls in arowCaller complainsabout how longthe wait wasSSN/BIN_______Caller tells you ajokeSSN/BIN_______member withsame bday asyouSSN/BIN_______Caller reads letterto youSSN/BIN_______NSMNSSN/BIN_______Death claimSSN/BIN_______Ward servicesSSN/BIN_______Asks forsupervisor callbackSSN/BIN_______Caller cried/toldsad storySSN/BIN_______Intruding/overbearingspouseSSN/BIN_______Baby cryingSSN/BIN_______Transferred callto Def CompSSN/BIN_______Member asks ifwe are givingaway free moneySSN/BIN_______QDROSSN/BIN_______New BASSN/BIN_______5 refundcalls ina rowUSC/MUSCemployee/employerSSN/BIN_______48 month ruleSSN/BIN_______Member of PORSSSN/BIN_______Caller hangs upyouSSN/BIN_______40+calls inone dayCancel refundSSN/BIN_______Parrot talkingSSN/BIN_______Talk to samecaller in one daySSN/BIN_______CallerimpersonatingmemberSSN/BIN_______Transfer to another tierSSN/BIN_______Correlatedaccount SSN/BIN_______Constructionnoise inbackgroundSSN/BIN_______Sub wants todrop coveragebut not eligSSN/BIN_______Caller drivingwhile on thephoneSSN/BIN_______Transferred callto BCBSSSN/BIN_______Transferred callto ESISSN/BIN_______Service purchaseSSN/BIN_______Death claim over5 years notclaimedSSN/BIN_______In readyfor 15+minutes

PEBA - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. New hire SSN/BIN_______
  2. Member of SCNG SSN/BIN_______Get a member to take a survey SSN/BIN_______
  3. Walk member through updating direct deposit SSN/BIN_______
  4. Member of SCRS SSN/BIN_______
  5. Locked out of member access SSN/BIN_______
  6. Member of ORP SSN/BIN_______
  7. 5 benefits estimate in one day
  8. Caller offers to buy you lunch SSN/BIN_______
  9. Dog barking SSN/BIN_______
  10. Loud tv SSN/BIN_______
  11. Annuity letter request SSN/BIN_______
  12. Confused BA SSN/BIN_______
  13. Cancel annuity SSN/BIN_______
  14. 3 member access calls in a row
  15. Caller complains about how long the wait was SSN/BIN_______
  16. Caller tells you a joke SSN/BIN_______
  17. member with same bday as you SSN/BIN_______
  18. Caller reads letter to you SSN/BIN_______
  19. NSMN SSN/BIN_______
  20. Death claim SSN/BIN_______
  21. Ward services SSN/BIN_______
  22. Asks for supervisor call back SSN/BIN_______
  23. Caller cried/told sad story SSN/BIN_______
  24. Intruding/overbearing spouse SSN/BIN_______
  25. Baby crying SSN/BIN_______
  26. Transferred call to Def Comp SSN/BIN_______
  27. Member asks if we are giving away free money SSN/BIN_______
  28. QDRO SSN/BIN_______
  29. New BA SSN/BIN_______
  30. 5 refund calls in a row
  31. USC/MUSC employee/employer SSN/BIN_______
  32. 48 month rule SSN/BIN_______
  33. Member of PORS SSN/BIN_______
  34. Caller hangs up you SSN/BIN_______
  35. 40+ calls in one day
  36. Cancel refund SSN/BIN_______
  37. Parrot talking SSN/BIN_______
  38. Talk to same caller in one day SSN/BIN_______
  39. Caller impersonating member SSN/BIN_______
  40. Transfer to another tier SSN/BIN_______Correlated account SSN/BIN_______
  41. Construction noise in background SSN/BIN_______
  42. Sub wants to drop coverage but not elig SSN/BIN_______
  43. Caller driving while on the phone SSN/BIN_______
  44. Transferred call to BCBS SSN/BIN_______
  45. Transferred call to ESI SSN/BIN_______
  46. Service purchase SSN/BIN_______
  47. Death claim over 5 years not claimed SSN/BIN_______
  48. In ready for 15+ minutes