In readyfor 15+minutes48 month ruleSSN/BIN_______40+calls inone daySub wants todrop coveragebut not eligSSN/BIN_______Walk memberthrough updatingdirect depositSSN/BIN_______Transferred callto Def CompSSN/BIN_______Caller offers tobuy you lunchSSN/BIN_______Cancel refundSSN/BIN_______Transferred callto ESISSN/BIN_______Dog barkingSSN/BIN_______Caller complainsabout how longthe wait wasSSN/BIN_______Parrot talkingSSN/BIN_______QDROSSN/BIN_______3 memberaccesscalls in arowAnnuity letterrequestSSN/BIN_______Member of SCRSSSN/BIN_______Death claimSSN/BIN_______NSMNSSN/BIN_______Member asks ifwe are givingaway free moneySSN/BIN_______Death claim over5 years notclaimedSSN/BIN_______Member of PORSSSN/BIN_______Transfer to another tierSSN/BIN_______Correlatedaccount SSN/BIN_______Caller reads letterto youSSN/BIN_______Confused BASSN/BIN_______Ward servicesSSN/BIN_______Caller cried/toldsad storySSN/BIN_______Service purchaseSSN/BIN_______5 refundcalls ina rowTalk to samecaller in one daySSN/BIN_______CallerimpersonatingmemberSSN/BIN_______Constructionnoise inbackgroundSSN/BIN_______5 benefitsestimatein one dayCaller tells you ajokeSSN/BIN_______Member of SCNGSSN/BIN_______Geta member to take asurveySSN/BIN_______Locked out ofmember accessSSN/BIN_______Loud tvSSN/BIN_______Cancel annuitySSN/BIN_______USC/MUSCemployee/employerSSN/BIN_______New BASSN/BIN_______Member of ORPSSN/BIN_______Caller hangs upyouSSN/BIN_______member withsame bday asyouSSN/BIN_______Caller drivingwhile on thephoneSSN/BIN_______Asks forsupervisor callbackSSN/BIN_______New hireSSN/BIN_______Baby cryingSSN/BIN_______Transferred callto BCBSSSN/BIN_______Intruding/overbearingspouseSSN/BIN_______In readyfor 15+minutes48 month ruleSSN/BIN_______40+calls inone daySub wants todrop coveragebut not eligSSN/BIN_______Walk memberthrough updatingdirect depositSSN/BIN_______Transferred callto Def CompSSN/BIN_______Caller offers tobuy you lunchSSN/BIN_______Cancel refundSSN/BIN_______Transferred callto ESISSN/BIN_______Dog barkingSSN/BIN_______Caller complainsabout how longthe wait wasSSN/BIN_______Parrot talkingSSN/BIN_______QDROSSN/BIN_______3 memberaccesscalls in arowAnnuity letterrequestSSN/BIN_______Member of SCRSSSN/BIN_______Death claimSSN/BIN_______NSMNSSN/BIN_______Member asks ifwe are givingaway free moneySSN/BIN_______Death claim over5 years notclaimedSSN/BIN_______Member of PORSSSN/BIN_______Transfer to another tierSSN/BIN_______Correlatedaccount SSN/BIN_______Caller reads letterto youSSN/BIN_______Confused BASSN/BIN_______Ward servicesSSN/BIN_______Caller cried/toldsad storySSN/BIN_______Service purchaseSSN/BIN_______5 refundcalls ina rowTalk to samecaller in one daySSN/BIN_______CallerimpersonatingmemberSSN/BIN_______Constructionnoise inbackgroundSSN/BIN_______5 benefitsestimatein one dayCaller tells you ajokeSSN/BIN_______Member of SCNGSSN/BIN_______Geta member to take asurveySSN/BIN_______Locked out ofmember accessSSN/BIN_______Loud tvSSN/BIN_______Cancel annuitySSN/BIN_______USC/MUSCemployee/employerSSN/BIN_______New BASSN/BIN_______Member of ORPSSN/BIN_______Caller hangs upyouSSN/BIN_______member withsame bday asyouSSN/BIN_______Caller drivingwhile on thephoneSSN/BIN_______Asks forsupervisor callbackSSN/BIN_______New hireSSN/BIN_______Baby cryingSSN/BIN_______Transferred callto BCBSSSN/BIN_______Intruding/overbearingspouseSSN/BIN_______

PEBA - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. In ready for 15+ minutes
  2. 48 month rule SSN/BIN_______
  3. 40+ calls in one day
  4. Sub wants to drop coverage but not elig SSN/BIN_______
  5. Walk member through updating direct deposit SSN/BIN_______
  6. Transferred call to Def Comp SSN/BIN_______
  7. Caller offers to buy you lunch SSN/BIN_______
  8. Cancel refund SSN/BIN_______
  9. Transferred call to ESI SSN/BIN_______
  10. Dog barking SSN/BIN_______
  11. Caller complains about how long the wait was SSN/BIN_______
  12. Parrot talking SSN/BIN_______
  13. QDRO SSN/BIN_______
  14. 3 member access calls in a row
  15. Annuity letter request SSN/BIN_______
  16. Member of SCRS SSN/BIN_______
  17. Death claim SSN/BIN_______
  18. NSMN SSN/BIN_______
  19. Member asks if we are giving away free money SSN/BIN_______
  20. Death claim over 5 years not claimed SSN/BIN_______
  21. Member of PORS SSN/BIN_______
  22. Transfer to another tier SSN/BIN_______Correlated account SSN/BIN_______
  23. Caller reads letter to you SSN/BIN_______
  24. Confused BA SSN/BIN_______
  25. Ward services SSN/BIN_______
  26. Caller cried/told sad story SSN/BIN_______
  27. Service purchase SSN/BIN_______
  28. 5 refund calls in a row
  29. Talk to same caller in one day SSN/BIN_______
  30. Caller impersonating member SSN/BIN_______
  31. Construction noise in background SSN/BIN_______
  32. 5 benefits estimate in one day
  33. Caller tells you a joke SSN/BIN_______
  34. Member of SCNG SSN/BIN_______Get a member to take a survey SSN/BIN_______
  35. Locked out of member access SSN/BIN_______
  36. Loud tv SSN/BIN_______
  37. Cancel annuity SSN/BIN_______
  38. USC/MUSC employee/employer SSN/BIN_______
  39. New BA SSN/BIN_______
  40. Member of ORP SSN/BIN_______
  41. Caller hangs up you SSN/BIN_______
  42. member with same bday as you SSN/BIN_______
  43. Caller driving while on the phone SSN/BIN_______
  44. Asks for supervisor call back SSN/BIN_______
  45. New hire SSN/BIN_______
  46. Baby crying SSN/BIN_______
  47. Transferred call to BCBS SSN/BIN_______
  48. Intruding/overbearing spouse SSN/BIN_______