Transferred callto Def CompSSN/BIN_______Cancel refundSSN/BIN_______Member of SCRSSSN/BIN_______Asks forsupervisor callbackSSN/BIN_______Locked out ofmember accessSSN/BIN_______Transferred callto BCBSSSN/BIN_______Caller tells you ajokeSSN/BIN_______QDROSSN/BIN_______Walk memberthrough updatingdirect depositSSN/BIN_______Member asks ifwe are givingaway free moneySSN/BIN_______Caller reads letterto youSSN/BIN_______5 benefitsestimatein one dayAnnuity letterrequestSSN/BIN_______Cancel annuitySSN/BIN_______New BASSN/BIN_______Sub wants todrop coveragebut not eligSSN/BIN_______Transfer to another tierSSN/BIN_______Correlatedaccount SSN/BIN_______Caller hangs upyouSSN/BIN_______Constructionnoise inbackgroundSSN/BIN_______3 memberaccesscalls in arow48 month ruleSSN/BIN_______USC/MUSCemployee/employerSSN/BIN_______Parrot talkingSSN/BIN_______CallerimpersonatingmemberSSN/BIN_______Caller offers tobuy you lunchSSN/BIN_______Loud tvSSN/BIN_______In readyfor 15+minutesTransferred callto ESISSN/BIN_______Death claimSSN/BIN_______5 refundcalls ina rowDeath claim over5 years notclaimedSSN/BIN_______Member of ORPSSN/BIN_______Member of PORSSSN/BIN_______Caller drivingwhile on thephoneSSN/BIN_______Intruding/overbearingspouseSSN/BIN_______Service purchaseSSN/BIN_______member withsame bday asyouSSN/BIN_______Dog barkingSSN/BIN_______Talk to samecaller in one daySSN/BIN_______New hireSSN/BIN_______NSMNSSN/BIN_______Ward servicesSSN/BIN_______Baby cryingSSN/BIN_______Caller cried/toldsad storySSN/BIN_______Confused BASSN/BIN_______Member of SCNGSSN/BIN_______Geta member to take asurveySSN/BIN_______Caller complainsabout how longthe wait wasSSN/BIN_______40+calls inone dayTransferred callto Def CompSSN/BIN_______Cancel refundSSN/BIN_______Member of SCRSSSN/BIN_______Asks forsupervisor callbackSSN/BIN_______Locked out ofmember accessSSN/BIN_______Transferred callto BCBSSSN/BIN_______Caller tells you ajokeSSN/BIN_______QDROSSN/BIN_______Walk memberthrough updatingdirect depositSSN/BIN_______Member asks ifwe are givingaway free moneySSN/BIN_______Caller reads letterto youSSN/BIN_______5 benefitsestimatein one dayAnnuity letterrequestSSN/BIN_______Cancel annuitySSN/BIN_______New BASSN/BIN_______Sub wants todrop coveragebut not eligSSN/BIN_______Transfer to another tierSSN/BIN_______Correlatedaccount SSN/BIN_______Caller hangs upyouSSN/BIN_______Constructionnoise inbackgroundSSN/BIN_______3 memberaccesscalls in arow48 month ruleSSN/BIN_______USC/MUSCemployee/employerSSN/BIN_______Parrot talkingSSN/BIN_______CallerimpersonatingmemberSSN/BIN_______Caller offers tobuy you lunchSSN/BIN_______Loud tvSSN/BIN_______In readyfor 15+minutesTransferred callto ESISSN/BIN_______Death claimSSN/BIN_______5 refundcalls ina rowDeath claim over5 years notclaimedSSN/BIN_______Member of ORPSSN/BIN_______Member of PORSSSN/BIN_______Caller drivingwhile on thephoneSSN/BIN_______Intruding/overbearingspouseSSN/BIN_______Service purchaseSSN/BIN_______member withsame bday asyouSSN/BIN_______Dog barkingSSN/BIN_______Talk to samecaller in one daySSN/BIN_______New hireSSN/BIN_______NSMNSSN/BIN_______Ward servicesSSN/BIN_______Baby cryingSSN/BIN_______Caller cried/toldsad storySSN/BIN_______Confused BASSN/BIN_______Member of SCNGSSN/BIN_______Geta member to take asurveySSN/BIN_______Caller complainsabout how longthe wait wasSSN/BIN_______40+calls inone day

PEBA - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transferred call to Def Comp SSN/BIN_______
  2. Cancel refund SSN/BIN_______
  3. Member of SCRS SSN/BIN_______
  4. Asks for supervisor call back SSN/BIN_______
  5. Locked out of member access SSN/BIN_______
  6. Transferred call to BCBS SSN/BIN_______
  7. Caller tells you a joke SSN/BIN_______
  8. QDRO SSN/BIN_______
  9. Walk member through updating direct deposit SSN/BIN_______
  10. Member asks if we are giving away free money SSN/BIN_______
  11. Caller reads letter to you SSN/BIN_______
  12. 5 benefits estimate in one day
  13. Annuity letter request SSN/BIN_______
  14. Cancel annuity SSN/BIN_______
  15. New BA SSN/BIN_______
  16. Sub wants to drop coverage but not elig SSN/BIN_______
  17. Transfer to another tier SSN/BIN_______Correlated account SSN/BIN_______
  18. Caller hangs up you SSN/BIN_______
  19. Construction noise in background SSN/BIN_______
  20. 3 member access calls in a row
  21. 48 month rule SSN/BIN_______
  22. USC/MUSC employee/employer SSN/BIN_______
  23. Parrot talking SSN/BIN_______
  24. Caller impersonating member SSN/BIN_______
  25. Caller offers to buy you lunch SSN/BIN_______
  26. Loud tv SSN/BIN_______
  27. In ready for 15+ minutes
  28. Transferred call to ESI SSN/BIN_______
  29. Death claim SSN/BIN_______
  30. 5 refund calls in a row
  31. Death claim over 5 years not claimed SSN/BIN_______
  32. Member of ORP SSN/BIN_______
  33. Member of PORS SSN/BIN_______
  34. Caller driving while on the phone SSN/BIN_______
  35. Intruding/overbearing spouse SSN/BIN_______
  36. Service purchase SSN/BIN_______
  37. member with same bday as you SSN/BIN_______
  38. Dog barking SSN/BIN_______
  39. Talk to same caller in one day SSN/BIN_______
  40. New hire SSN/BIN_______
  41. NSMN SSN/BIN_______
  42. Ward services SSN/BIN_______
  43. Baby crying SSN/BIN_______
  44. Caller cried/told sad story SSN/BIN_______
  45. Confused BA SSN/BIN_______
  46. Member of SCNG SSN/BIN_______Get a member to take a survey SSN/BIN_______
  47. Caller complains about how long the wait was SSN/BIN_______
  48. 40+ calls in one day