Get a member totake a surveySSN/BIN_______New hireSSN/BIN_______Death claimSSN/BIN_______48 month ruleSSN/BIN_______Sub wants todrop coveragebut not eligSSN/BIN_______Talk to samecaller in one daySSN/BIN_______Walk memberthrough updatingdirect depositSSN/BIN_______Member of ORPSSN/BIN_______Member of SCRSSSN/BIN_______Member of PORSSSN/BIN_______Caller reads letterto youSSN/BIN_______Annuity letterrequestSSN/BIN_______Caller hangs upyouSSN/BIN_______Cancel annuitySSN/BIN_______Caller offers tobuy you lunchSSN/BIN_______Caller tells you ajokeSSN/BIN_______5 refundcalls ina row5 benefitsestimatein one dayCaller complainsabout how longthe wait wasSSN/BIN_______In readyfor 15+minutesNSMNSSN/BIN_______Member asks ifwe are givingaway free moneySSN/BIN_______Confused BASSN/BIN_______Cancel refundSSN/BIN_______Transferred callto Def CompSSN/BIN_______Member ofSCNGSSN/BIN_______Caller drivingwhile on thephoneSSN/BIN_______3 memberaccesscalls in arowLoud tvSSN/BIN_______Locked out ofmember accessSSN/BIN_______Parrot talkingSSN/BIN_______Service purchaseSSN/BIN_______member withsame bday asyouSSN/BIN_______Transfer toanother tierSSN/BIN_______40+calls inone dayBaby cryingSSN/BIN_______Transferred callto ESISSN/BIN_______Constructionnoise inbackgroundSSN/BIN_______Death claim over5 years notclaimedSSN/BIN_______CorrelatedaccountSSN/BIN_______Asks forsupervisor callbackSSN/BIN_______New BASSN/BIN_______USC/MUSCemployee/employerSSN/BIN_______Ward servicesSSN/BIN_______Intruding/overbearingspouseSSN/BIN_______Caller cried/toldsad storySSN/BIN_______Transferred callto BCBSSSN/BIN_______QDROSSN/BIN_______Dog barkingSSN/BIN_______CallerimpersonatingmemberSSN/BIN_______Get a member totake a surveySSN/BIN_______New hireSSN/BIN_______Death claimSSN/BIN_______48 month ruleSSN/BIN_______Sub wants todrop coveragebut not eligSSN/BIN_______Talk to samecaller in one daySSN/BIN_______Walk memberthrough updatingdirect depositSSN/BIN_______Member of ORPSSN/BIN_______Member of SCRSSSN/BIN_______Member of PORSSSN/BIN_______Caller reads letterto youSSN/BIN_______Annuity letterrequestSSN/BIN_______Caller hangs upyouSSN/BIN_______Cancel annuitySSN/BIN_______Caller offers tobuy you lunchSSN/BIN_______Caller tells you ajokeSSN/BIN_______5 refundcalls ina row5 benefitsestimatein one dayCaller complainsabout how longthe wait wasSSN/BIN_______In readyfor 15+minutesNSMNSSN/BIN_______Member asks ifwe are givingaway free moneySSN/BIN_______Confused BASSN/BIN_______Cancel refundSSN/BIN_______Transferred callto Def CompSSN/BIN_______Member ofSCNGSSN/BIN_______Caller drivingwhile on thephoneSSN/BIN_______3 memberaccesscalls in arowLoud tvSSN/BIN_______Locked out ofmember accessSSN/BIN_______Parrot talkingSSN/BIN_______Service purchaseSSN/BIN_______member withsame bday asyouSSN/BIN_______Transfer toanother tierSSN/BIN_______40+calls inone dayBaby cryingSSN/BIN_______Transferred callto ESISSN/BIN_______Constructionnoise inbackgroundSSN/BIN_______Death claim over5 years notclaimedSSN/BIN_______CorrelatedaccountSSN/BIN_______Asks forsupervisor callbackSSN/BIN_______New BASSN/BIN_______USC/MUSCemployee/employerSSN/BIN_______Ward servicesSSN/BIN_______Intruding/overbearingspouseSSN/BIN_______Caller cried/toldsad storySSN/BIN_______Transferred callto BCBSSSN/BIN_______QDROSSN/BIN_______Dog barkingSSN/BIN_______CallerimpersonatingmemberSSN/BIN_______

PEBA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get a member to take a survey SSN/BIN_______
  2. New hire SSN/BIN_______
  3. Death claim SSN/BIN_______
  4. 48 month rule SSN/BIN_______
  5. Sub wants to drop coverage but not elig SSN/BIN_______
  6. Talk to same caller in one day SSN/BIN_______
  7. Walk member through updating direct deposit SSN/BIN_______
  8. Member of ORP SSN/BIN_______
  9. Member of SCRS SSN/BIN_______
  10. Member of PORS SSN/BIN_______
  11. Caller reads letter to you SSN/BIN_______
  12. Annuity letter request SSN/BIN_______
  13. Caller hangs up you SSN/BIN_______
  14. Cancel annuity SSN/BIN_______
  15. Caller offers to buy you lunch SSN/BIN_______
  16. Caller tells you a joke SSN/BIN_______
  17. 5 refund calls in a row
  18. 5 benefits estimate in one day
  19. Caller complains about how long the wait was SSN/BIN_______
  20. In ready for 15+ minutes
  21. NSMN SSN/BIN_______
  22. Member asks if we are giving away free money SSN/BIN_______
  23. Confused BA SSN/BIN_______
  24. Cancel refund SSN/BIN_______
  25. Transferred call to Def Comp SSN/BIN_______
  26. Member of SCNG SSN/BIN_______
  27. Caller driving while on the phone SSN/BIN_______
  28. 3 member access calls in a row
  29. Loud tv SSN/BIN_______
  30. Locked out of member access SSN/BIN_______
  31. Parrot talking SSN/BIN_______
  32. Service purchase SSN/BIN_______
  33. member with same bday as you SSN/BIN_______
  34. Transfer to another tier SSN/BIN_______
  35. 40+ calls in one day
  36. Baby crying SSN/BIN_______
  37. Transferred call to ESI SSN/BIN_______
  38. Construction noise in background SSN/BIN_______
  39. Death claim over 5 years not claimed SSN/BIN_______
  40. Correlated account SSN/BIN_______
  41. Asks for supervisor call back SSN/BIN_______
  42. New BA SSN/BIN_______
  43. USC/MUSC employee/employer SSN/BIN_______
  44. Ward services SSN/BIN_______
  45. Intruding/overbearing spouse SSN/BIN_______
  46. Caller cried/told sad story SSN/BIN_______
  47. Transferred call to BCBS SSN/BIN_______
  48. QDRO SSN/BIN_______
  49. Dog barking SSN/BIN_______
  50. Caller impersonating member SSN/BIN_______