Caller cried/toldsad storySSN/BIN_______Cancel refundSSN/BIN_______New hireSSN/BIN_______Walk memberthrough updatingdirect depositSSN/BIN_______CallerimpersonatingmemberSSN/BIN_______NSMNSSN/BIN_______Member asks ifwe are givingaway free moneySSN/BIN_______Member of PORSSSN/BIN_______Constructionnoise inbackgroundSSN/BIN_______Asks forsupervisor callbackSSN/BIN_______Caller hangs upyouSSN/BIN_______Sub wants todrop coveragebut not eligSSN/BIN_______Dog barkingSSN/BIN_______Member ofSCNGSSN/BIN_______Transferred callto Def CompSSN/BIN_______In readyfor 15+minutesNew BASSN/BIN_______Member of ORPSSN/BIN_______Transfer toanother tierSSN/BIN_______Death claimSSN/BIN_______5 refundcalls ina rowLocked out ofmember accessSSN/BIN_______Caller reads letterto youSSN/BIN_______Talk to samecaller in one daySSN/BIN_______48 month ruleSSN/BIN_______Caller complainsabout how longthe wait wasSSN/BIN_______Ward servicesSSN/BIN_______Baby cryingSSN/BIN_______QDROSSN/BIN_______Annuity letterrequestSSN/BIN_______USC/MUSCemployee/employerSSN/BIN_______Intruding/overbearingspouseSSN/BIN_______Caller tells you ajokeSSN/BIN_______Caller drivingwhile on thephoneSSN/BIN_______Death claim over5 years notclaimedSSN/BIN_______Cancel annuitySSN/BIN_______3 memberaccesscalls in arowMember of SCRSSSN/BIN_______Service purchaseSSN/BIN_______member withsame bday asyouSSN/BIN_______Get a member totake a surveySSN/BIN_______Loud tvSSN/BIN_______40+calls inone dayConfused BASSN/BIN_______Caller offers tobuy you lunchSSN/BIN_______Transferred callto ESISSN/BIN_______CorrelatedaccountSSN/BIN_______5 benefitsestimatein one dayTransferred callto BCBSSSN/BIN_______Parrot talkingSSN/BIN_______Caller cried/toldsad storySSN/BIN_______Cancel refundSSN/BIN_______New hireSSN/BIN_______Walk memberthrough updatingdirect depositSSN/BIN_______CallerimpersonatingmemberSSN/BIN_______NSMNSSN/BIN_______Member asks ifwe are givingaway free moneySSN/BIN_______Member of PORSSSN/BIN_______Constructionnoise inbackgroundSSN/BIN_______Asks forsupervisor callbackSSN/BIN_______Caller hangs upyouSSN/BIN_______Sub wants todrop coveragebut not eligSSN/BIN_______Dog barkingSSN/BIN_______Member ofSCNGSSN/BIN_______Transferred callto Def CompSSN/BIN_______In readyfor 15+minutesNew BASSN/BIN_______Member of ORPSSN/BIN_______Transfer toanother tierSSN/BIN_______Death claimSSN/BIN_______5 refundcalls ina rowLocked out ofmember accessSSN/BIN_______Caller reads letterto youSSN/BIN_______Talk to samecaller in one daySSN/BIN_______48 month ruleSSN/BIN_______Caller complainsabout how longthe wait wasSSN/BIN_______Ward servicesSSN/BIN_______Baby cryingSSN/BIN_______QDROSSN/BIN_______Annuity letterrequestSSN/BIN_______USC/MUSCemployee/employerSSN/BIN_______Intruding/overbearingspouseSSN/BIN_______Caller tells you ajokeSSN/BIN_______Caller drivingwhile on thephoneSSN/BIN_______Death claim over5 years notclaimedSSN/BIN_______Cancel annuitySSN/BIN_______3 memberaccesscalls in arowMember of SCRSSSN/BIN_______Service purchaseSSN/BIN_______member withsame bday asyouSSN/BIN_______Get a member totake a surveySSN/BIN_______Loud tvSSN/BIN_______40+calls inone dayConfused BASSN/BIN_______Caller offers tobuy you lunchSSN/BIN_______Transferred callto ESISSN/BIN_______CorrelatedaccountSSN/BIN_______5 benefitsestimatein one dayTransferred callto BCBSSSN/BIN_______Parrot talkingSSN/BIN_______

PEBA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller cried/told sad story SSN/BIN_______
  2. Cancel refund SSN/BIN_______
  3. New hire SSN/BIN_______
  4. Walk member through updating direct deposit SSN/BIN_______
  5. Caller impersonating member SSN/BIN_______
  6. NSMN SSN/BIN_______
  7. Member asks if we are giving away free money SSN/BIN_______
  8. Member of PORS SSN/BIN_______
  9. Construction noise in background SSN/BIN_______
  10. Asks for supervisor call back SSN/BIN_______
  11. Caller hangs up you SSN/BIN_______
  12. Sub wants to drop coverage but not elig SSN/BIN_______
  13. Dog barking SSN/BIN_______
  14. Member of SCNG SSN/BIN_______
  15. Transferred call to Def Comp SSN/BIN_______
  16. In ready for 15+ minutes
  17. New BA SSN/BIN_______
  18. Member of ORP SSN/BIN_______
  19. Transfer to another tier SSN/BIN_______
  20. Death claim SSN/BIN_______
  21. 5 refund calls in a row
  22. Locked out of member access SSN/BIN_______
  23. Caller reads letter to you SSN/BIN_______
  24. Talk to same caller in one day SSN/BIN_______
  25. 48 month rule SSN/BIN_______
  26. Caller complains about how long the wait was SSN/BIN_______
  27. Ward services SSN/BIN_______
  28. Baby crying SSN/BIN_______
  29. QDRO SSN/BIN_______
  30. Annuity letter request SSN/BIN_______
  31. USC/MUSC employee/employer SSN/BIN_______
  32. Intruding/overbearing spouse SSN/BIN_______
  33. Caller tells you a joke SSN/BIN_______
  34. Caller driving while on the phone SSN/BIN_______
  35. Death claim over 5 years not claimed SSN/BIN_______
  36. Cancel annuity SSN/BIN_______
  37. 3 member access calls in a row
  38. Member of SCRS SSN/BIN_______
  39. Service purchase SSN/BIN_______
  40. member with same bday as you SSN/BIN_______
  41. Get a member to take a survey SSN/BIN_______
  42. Loud tv SSN/BIN_______
  43. 40+ calls in one day
  44. Confused BA SSN/BIN_______
  45. Caller offers to buy you lunch SSN/BIN_______
  46. Transferred call to ESI SSN/BIN_______
  47. Correlated account SSN/BIN_______
  48. 5 benefits estimate in one day
  49. Transferred call to BCBS SSN/BIN_______
  50. Parrot talking SSN/BIN_______