ServiceImprovementPlan (SIP)TeamPMOAssessmentScrumMonitoringChangeManagerIncidentManagerQualityAssuranceDependencyCollaborationVendorManagementExecutionServiceIntegrationandManagement(SIAM)StrategicAlignmentResourceAllocationITGovernanceServiceReportingTraining andDevelopmentDashboardProjectPrioritizationWaterfallPMOITOperationsReleaseManagementMethodologyPhasesIssueManagementServiceDeskRiskKanbanRiskManagementProcessGovernanceModelGoalDocumentationStakeholderManagementServiceMetricsContinuousImprovementSLAMonitoringCustomerSatisfactionBudgetEarnedvalueITIL(InformationTechnologyInfrastructureLibrary)IncidentManagementRequestFulfillmentKickoffMetricsChangeManagementServiceDeskManagerIT ServiceManagement(ITSM)ProblemManagerRootCauseAnalysis(RCA)ComplianceGanttchartServiceLevelManagementEnd-UserSupportServiceDeliveryManagement(SDM)ObjectiveBurndownchartStakeholderDocumentManagementUserSatisfactionServiceDesignAgileScopeClosurereportWaterfallServiceReviewMeetingsWorkbreakdownstructure(WBS)ServiceStrategyFree!AgilePMOCriticalPathPortfolioManagementProgramManagementPlanningServiceCollaborationServiceCatalogStakeholderEngagementCommunicationPlanAcceptancecriteriaCapacityManagementPMOMaturityServiceDeskAnalystStandardizationServiceDeliveryFrameworkVendorMilestoneBenefitsRealizationResourceServiceContinuityScheduleServiceKnowledgeManagementSystem(SKMS)CommunicationBestPracticesDeliverableService AssetandConfigurationManagement(SACM)ProjectInitiationBusinessImpactAnalysis(BIA)ServicePortfolioSponsorProblemManagementRoleClarificationITInfrastructureDecision-makingFrameworkAvailabilityManagementResourceManagementProjectManagementOffice (PMO)ProjectDocumentationControllingServiceAutomationProjectPortfolioManagement(PPM)ClientServiceOperationBusinessCaseProjectReviewProjectmanagerBusinessContinuityPlanning(BCP)ConfigurationManagementGovernanceContinuousServiceImprovement(CSI)ProjectManagerMentoringTimelineServiceOwnerKnowledgeManagementClosurePMOCharterQualityResourcePoolingProjectLessonsLearnedProjectClosureGateReviewReportingTimetrackingProcurementKeyPerformanceIndicators(KPIs)ServiceLevelAgreement(SLA)TaskIssueProjectLifecycleServiceTransitionServiceImprovementPlan (SIP)TeamPMOAssessmentScrumMonitoringChangeManagerIncidentManagerQualityAssuranceDependencyCollaborationVendorManagementExecutionServiceIntegrationandManagement(SIAM)StrategicAlignmentResourceAllocationITGovernanceServiceReportingTraining andDevelopmentDashboardProjectPrioritizationWaterfallPMOITOperationsReleaseManagementMethodologyPhasesIssueManagementServiceDeskRiskKanbanRiskManagementProcessGovernanceModelGoalDocumentationStakeholderManagementServiceMetricsContinuousImprovementSLAMonitoringCustomerSatisfactionBudgetEarnedvalueITIL(InformationTechnologyInfrastructureLibrary)IncidentManagementRequestFulfillmentKickoffMetricsChangeManagementServiceDeskManagerIT ServiceManagement(ITSM)ProblemManagerRootCauseAnalysis(RCA)ComplianceGanttchartServiceLevelManagementEnd-UserSupportServiceDeliveryManagement(SDM)ObjectiveBurndownchartStakeholderDocumentManagementUserSatisfactionServiceDesignAgileScopeClosurereportWaterfallServiceReviewMeetingsWorkbreakdownstructure(WBS)ServiceStrategyFree!AgilePMOCriticalPathPortfolioManagementProgramManagementPlanningServiceCollaborationServiceCatalogStakeholderEngagementCommunicationPlanAcceptancecriteriaCapacityManagementPMOMaturityServiceDeskAnalystStandardizationServiceDeliveryFrameworkVendorMilestoneBenefitsRealizationResourceServiceContinuityScheduleServiceKnowledgeManagementSystem(SKMS)CommunicationBestPracticesDeliverableService AssetandConfigurationManagement(SACM)ProjectInitiationBusinessImpactAnalysis(BIA)ServicePortfolioSponsorProblemManagementRoleClarificationITInfrastructureDecision-makingFrameworkAvailabilityManagementResourceManagementProjectManagementOffice (PMO)ProjectDocumentationControllingServiceAutomationProjectPortfolioManagement(PPM)ClientServiceOperationBusinessCaseProjectReviewProjectmanagerBusinessContinuityPlanning(BCP)ConfigurationManagementGovernanceContinuousServiceImprovement(CSI)ProjectManagerMentoringTimelineServiceOwnerKnowledgeManagementClosurePMOCharterQualityResourcePoolingProjectLessonsLearnedProjectClosureGateReviewReportingTimetrackingProcurementKeyPerformanceIndicators(KPIs)ServiceLevelAgreement(SLA)TaskIssueProjectLifecycleServiceTransition

Delivery Management Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Service Improvement Plan (SIP)
  2. Team
  3. PMO Assessment
  4. Scrum
  5. Monitoring
  6. Change Manager
  7. Incident Manager
  8. Quality Assurance
  9. Dependency
  10. Collaboration
  11. Vendor Management
  12. Execution
  13. Service Integration and Management (SIAM)
  14. Strategic Alignment
  15. Resource Allocation
  16. IT Governance
  17. Service Reporting
  18. Training and Development
  19. Dashboard
  20. Project Prioritization
  21. Waterfall PMO
  22. IT Operations
  23. Release Management
  24. Methodology
  25. Phases
  26. Issue Management
  27. Service Desk
  28. Risk
  29. Kanban
  30. Risk Management
  31. Process
  32. Governance Model
  33. Goal
  34. Documentation
  35. Stakeholder Management
  36. Service Metrics
  37. Continuous Improvement
  38. SLA Monitoring
  39. Customer Satisfaction
  40. Budget
  41. Earned value
  42. ITIL (Information Technology Infrastructure Library)
  43. Incident Management
  44. Request Fulfillment
  45. Kickoff
  46. Metrics
  47. Change Management
  48. Service Desk Manager
  49. IT Service Management (ITSM)
  50. Problem Manager
  51. Root Cause Analysis (RCA)
  52. Compliance
  53. Gantt chart
  54. Service Level Management
  55. End-User Support
  56. Service Delivery Management (SDM)
  57. Objective
  58. Burn down chart
  59. Stakeholder
  60. Document Management
  61. User Satisfaction
  62. Service Design
  63. Agile
  64. Scope
  65. Closure report
  66. Waterfall
  67. Service Review Meetings
  68. Work breakdown structure (WBS)
  69. Service Strategy
  70. Free!
  71. Agile PMO
  72. Critical Path
  73. Portfolio Management
  74. Program Management
  75. Planning
  76. Service Collaboration
  77. Service Catalog
  78. Stakeholder Engagement
  79. Communication Plan
  80. Acceptance criteria
  81. Capacity Management
  82. PMO Maturity
  83. Service Desk Analyst
  84. Standardization
  85. Service Delivery Framework
  86. Vendor
  87. Milestone
  88. Benefits Realization
  89. Resource
  90. Service Continuity
  91. Schedule
  92. Service Knowledge Management System (SKMS)
  93. Communication
  94. Best Practices
  95. Deliverable
  96. Service Asset and Configuration Management (SACM)
  97. Project Initiation
  98. Business Impact Analysis (BIA)
  99. Service Portfolio
  100. Sponsor
  101. Problem Management
  102. Role Clarification
  103. IT Infrastructure
  104. Decision-making Framework
  105. Availability Management
  106. Resource Management
  107. Project Management Office (PMO)
  108. Project Documentation
  109. Controlling
  110. Service Automation
  111. Project Portfolio Management (PPM)
  112. Client
  113. Service Operation
  114. Business Case
  115. Project Review
  116. Project manager
  117. Business Continuity Planning (BCP)
  118. Configuration Management
  119. Governance
  120. Continuous Service Improvement (CSI)
  121. Project Manager Mentoring
  122. Timeline
  123. Service Owner
  124. Knowledge Management
  125. Closure
  126. PMO Charter
  127. Quality
  128. Resource Pooling
  129. Project
  130. Lessons Learned
  131. Project Closure
  132. Gate Review
  133. Reporting
  134. Time tracking
  135. Procurement
  136. Key Performance Indicators (KPIs)
  137. Service Level Agreement (SLA)
  138. Task
  139. Issue
  140. Project Lifecycle
  141. Service Transition