ChangeManagementComplianceProjectPrioritizationProcessResourceDocumentationServiceDeliveryFrameworkServiceLevelManagementServiceOwnerServiceDeskManagerBenefitsRealizationTraining andDevelopmentResourcePoolingIssueUserSatisfactionRiskClosureScopeProjectPortfolioManagement(PPM)ResourceManagementClientKeyPerformanceIndicators(KPIs)ServiceReviewMeetingsVendorManagementServiceDeliveryManagement(SDM)PMOCharterRoleClarificationFree!DeliverableRootCauseAnalysis(RCA)QualityKnowledgeManagementCriticalPathKickoffProcurementServiceDeskProgramManagementReportingDashboardServiceTransitionIncidentManagementPortfolioManagementResourceAllocationDependencyPMOAssessmentProjectProjectReviewProjectClosureReleaseManagementMonitoringServiceDeskAnalystStakeholderEngagementMilestoneGovernanceProblemManagerServiceDesignDocumentManagementTaskStakeholderManagementWaterfallServiceLevelAgreement(SLA)WaterfallPMOAcceptancecriteriaProjectDocumentationContinuousServiceImprovement(CSI)ProjectmanagerServiceCatalogLessonsLearnedCollaborationBusinessImpactAnalysis(BIA)TeamCustomerSatisfactionClosurereportServiceIntegrationandManagement(SIAM)TimelineServiceReportingBestPracticesSLAMonitoringMetricsStandardizationService AssetandConfigurationManagement(SACM)ProjectInitiationPMOMaturityITGovernanceScheduleServiceContinuityProjectManagementOffice (PMO)PhasesBusinessCaseAvailabilityManagementBudgetAgileMethodologyChangeManagerProblemManagementAgilePMOGateReviewServiceMetricsIncidentManagerIT ServiceManagement(ITSM)ITOperationsBusinessContinuityPlanning(BCP)KanbanGovernanceModelControllingServiceKnowledgeManagementSystem(SKMS)GanttchartEarnedvalueRequestFulfillmentWorkbreakdownstructure(WBS)ServicePortfolioServiceOperationITIL(InformationTechnologyInfrastructureLibrary)ServiceImprovementPlan (SIP)End-UserSupportSponsorStrategicAlignmentBurndownchartCommunicationPlanVendorCapacityManagementGoalProjectLifecycleIssueManagementITInfrastructureServiceCollaborationStakeholderObjectiveTimetrackingDecision-makingFrameworkServiceStrategyProjectManagerMentoringPlanningScrumQualityAssuranceConfigurationManagementContinuousImprovementRiskManagementServiceAutomationCommunicationExecutionChangeManagementComplianceProjectPrioritizationProcessResourceDocumentationServiceDeliveryFrameworkServiceLevelManagementServiceOwnerServiceDeskManagerBenefitsRealizationTraining andDevelopmentResourcePoolingIssueUserSatisfactionRiskClosureScopeProjectPortfolioManagement(PPM)ResourceManagementClientKeyPerformanceIndicators(KPIs)ServiceReviewMeetingsVendorManagementServiceDeliveryManagement(SDM)PMOCharterRoleClarificationFree!DeliverableRootCauseAnalysis(RCA)QualityKnowledgeManagementCriticalPathKickoffProcurementServiceDeskProgramManagementReportingDashboardServiceTransitionIncidentManagementPortfolioManagementResourceAllocationDependencyPMOAssessmentProjectProjectReviewProjectClosureReleaseManagementMonitoringServiceDeskAnalystStakeholderEngagementMilestoneGovernanceProblemManagerServiceDesignDocumentManagementTaskStakeholderManagementWaterfallServiceLevelAgreement(SLA)WaterfallPMOAcceptancecriteriaProjectDocumentationContinuousServiceImprovement(CSI)ProjectmanagerServiceCatalogLessonsLearnedCollaborationBusinessImpactAnalysis(BIA)TeamCustomerSatisfactionClosurereportServiceIntegrationandManagement(SIAM)TimelineServiceReportingBestPracticesSLAMonitoringMetricsStandardizationService AssetandConfigurationManagement(SACM)ProjectInitiationPMOMaturityITGovernanceScheduleServiceContinuityProjectManagementOffice (PMO)PhasesBusinessCaseAvailabilityManagementBudgetAgileMethodologyChangeManagerProblemManagementAgilePMOGateReviewServiceMetricsIncidentManagerIT ServiceManagement(ITSM)ITOperationsBusinessContinuityPlanning(BCP)KanbanGovernanceModelControllingServiceKnowledgeManagementSystem(SKMS)GanttchartEarnedvalueRequestFulfillmentWorkbreakdownstructure(WBS)ServicePortfolioServiceOperationITIL(InformationTechnologyInfrastructureLibrary)ServiceImprovementPlan (SIP)End-UserSupportSponsorStrategicAlignmentBurndownchartCommunicationPlanVendorCapacityManagementGoalProjectLifecycleIssueManagementITInfrastructureServiceCollaborationStakeholderObjectiveTimetrackingDecision-makingFrameworkServiceStrategyProjectManagerMentoringPlanningScrumQualityAssuranceConfigurationManagementContinuousImprovementRiskManagementServiceAutomationCommunicationExecution

Delivery Management Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Change Management
  2. Compliance
  3. Project Prioritization
  4. Process
  5. Resource
  6. Documentation
  7. Service Delivery Framework
  8. Service Level Management
  9. Service Owner
  10. Service Desk Manager
  11. Benefits Realization
  12. Training and Development
  13. Resource Pooling
  14. Issue
  15. User Satisfaction
  16. Risk
  17. Closure
  18. Scope
  19. Project Portfolio Management (PPM)
  20. Resource Management
  21. Client
  22. Key Performance Indicators (KPIs)
  23. Service Review Meetings
  24. Vendor Management
  25. Service Delivery Management (SDM)
  26. PMO Charter
  27. Role Clarification
  28. Free!
  29. Deliverable
  30. Root Cause Analysis (RCA)
  31. Quality
  32. Knowledge Management
  33. Critical Path
  34. Kickoff
  35. Procurement
  36. Service Desk
  37. Program Management
  38. Reporting
  39. Dashboard
  40. Service Transition
  41. Incident Management
  42. Portfolio Management
  43. Resource Allocation
  44. Dependency
  45. PMO Assessment
  46. Project
  47. Project Review
  48. Project Closure
  49. Release Management
  50. Monitoring
  51. Service Desk Analyst
  52. Stakeholder Engagement
  53. Milestone
  54. Governance
  55. Problem Manager
  56. Service Design
  57. Document Management
  58. Task
  59. Stakeholder Management
  60. Waterfall
  61. Service Level Agreement (SLA)
  62. Waterfall PMO
  63. Acceptance criteria
  64. Project Documentation
  65. Continuous Service Improvement (CSI)
  66. Project manager
  67. Service Catalog
  68. Lessons Learned
  69. Collaboration
  70. Business Impact Analysis (BIA)
  71. Team
  72. Customer Satisfaction
  73. Closure report
  74. Service Integration and Management (SIAM)
  75. Timeline
  76. Service Reporting
  77. Best Practices
  78. SLA Monitoring
  79. Metrics
  80. Standardization
  81. Service Asset and Configuration Management (SACM)
  82. Project Initiation
  83. PMO Maturity
  84. IT Governance
  85. Schedule
  86. Service Continuity
  87. Project Management Office (PMO)
  88. Phases
  89. Business Case
  90. Availability Management
  91. Budget
  92. Agile
  93. Methodology
  94. Change Manager
  95. Problem Management
  96. Agile PMO
  97. Gate Review
  98. Service Metrics
  99. Incident Manager
  100. IT Service Management (ITSM)
  101. IT Operations
  102. Business Continuity Planning (BCP)
  103. Kanban
  104. Governance Model
  105. Controlling
  106. Service Knowledge Management System (SKMS)
  107. Gantt chart
  108. Earned value
  109. Request Fulfillment
  110. Work breakdown structure (WBS)
  111. Service Portfolio
  112. Service Operation
  113. ITIL (Information Technology Infrastructure Library)
  114. Service Improvement Plan (SIP)
  115. End-User Support
  116. Sponsor
  117. Strategic Alignment
  118. Burn down chart
  119. Communication Plan
  120. Vendor
  121. Capacity Management
  122. Goal
  123. Project Lifecycle
  124. Issue Management
  125. IT Infrastructure
  126. Service Collaboration
  127. Stakeholder
  128. Objective
  129. Time tracking
  130. Decision-making Framework
  131. Service Strategy
  132. Project Manager Mentoring
  133. Planning
  134. Scrum
  135. Quality Assurance
  136. Configuration Management
  137. Continuous Improvement
  138. Risk Management
  139. Service Automation
  140. Communication
  141. Execution