GateReviewScrumServiceDeskDecision-makingFrameworkDeliverableServiceLevelAgreement(SLA)ServiceTransitionProcurementGanttchartProjectClosureGoalDashboardChangeManagerResourceManagementFree!GovernanceITOperationsITGovernanceITInfrastructureServiceOwnerBurndownchartProjectManagerMentoringEnd-UserSupportServiceDeskAnalystDocumentManagementIssueManagementMethodologyIncidentManagerWorkbreakdownstructure(WBS)ServiceDesignConfigurationManagementPMOCharterBusinessImpactAnalysis(BIA)ServiceLevelManagementObjectiveServiceKnowledgeManagementSystem(SKMS)AgileBusinessCaseServiceCollaborationAvailabilityManagementWaterfallPMOProjectPrioritizationSponsorServiceMetricsProgramManagementServiceOperationKickoffCapacityManagementKeyPerformanceIndicators(KPIs)RequestFulfillmentStandardizationResourceProjectLifecyclePMOMaturityProjectInitiationQualityAssuranceLessonsLearnedKanbanPlanningProblemManagerScopeProjectReviewPortfolioManagementServiceReviewMeetingsRootCauseAnalysis(RCA)ITIL(InformationTechnologyInfrastructureLibrary)ProjectWaterfallTraining andDevelopmentServiceDeskManagerIncidentManagementServiceCatalogDependencyClientServiceIntegrationandManagement(SIAM)EarnedvalueBudgetMetricsCustomerSatisfactionStakeholderEngagementSLAMonitoringReleaseManagementServiceDeliveryManagement(SDM)MilestoneReportingClosureAgilePMOProjectPortfolioManagement(PPM)StakeholderManagementContinuousServiceImprovement(CSI)ResourcePoolingServiceContinuityProjectmanagerServiceImprovementPlan (SIP)CommunicationExecutionIssueScheduleRoleClarificationMonitoringChangeManagementTaskVendorManagementProjectManagementOffice (PMO)CollaborationRiskBestPracticesStrategicAlignmentGovernanceModelStakeholderTimetrackingVendorDocumentationTimelineCriticalPathServiceStrategyBenefitsRealizationControllingUserSatisfactionComplianceProblemManagementService AssetandConfigurationManagement(SACM)ProjectDocumentationKnowledgeManagementCommunicationPlanQualityTeamServiceAutomationServicePortfolioAcceptancecriteriaServiceReportingResourceAllocationPMOAssessmentPhasesContinuousImprovementBusinessContinuityPlanning(BCP)ServiceDeliveryFrameworkProcessIT ServiceManagement(ITSM)ClosurereportRiskManagementGateReviewScrumServiceDeskDecision-makingFrameworkDeliverableServiceLevelAgreement(SLA)ServiceTransitionProcurementGanttchartProjectClosureGoalDashboardChangeManagerResourceManagementFree!GovernanceITOperationsITGovernanceITInfrastructureServiceOwnerBurndownchartProjectManagerMentoringEnd-UserSupportServiceDeskAnalystDocumentManagementIssueManagementMethodologyIncidentManagerWorkbreakdownstructure(WBS)ServiceDesignConfigurationManagementPMOCharterBusinessImpactAnalysis(BIA)ServiceLevelManagementObjectiveServiceKnowledgeManagementSystem(SKMS)AgileBusinessCaseServiceCollaborationAvailabilityManagementWaterfallPMOProjectPrioritizationSponsorServiceMetricsProgramManagementServiceOperationKickoffCapacityManagementKeyPerformanceIndicators(KPIs)RequestFulfillmentStandardizationResourceProjectLifecyclePMOMaturityProjectInitiationQualityAssuranceLessonsLearnedKanbanPlanningProblemManagerScopeProjectReviewPortfolioManagementServiceReviewMeetingsRootCauseAnalysis(RCA)ITIL(InformationTechnologyInfrastructureLibrary)ProjectWaterfallTraining andDevelopmentServiceDeskManagerIncidentManagementServiceCatalogDependencyClientServiceIntegrationandManagement(SIAM)EarnedvalueBudgetMetricsCustomerSatisfactionStakeholderEngagementSLAMonitoringReleaseManagementServiceDeliveryManagement(SDM)MilestoneReportingClosureAgilePMOProjectPortfolioManagement(PPM)StakeholderManagementContinuousServiceImprovement(CSI)ResourcePoolingServiceContinuityProjectmanagerServiceImprovementPlan (SIP)CommunicationExecutionIssueScheduleRoleClarificationMonitoringChangeManagementTaskVendorManagementProjectManagementOffice (PMO)CollaborationRiskBestPracticesStrategicAlignmentGovernanceModelStakeholderTimetrackingVendorDocumentationTimelineCriticalPathServiceStrategyBenefitsRealizationControllingUserSatisfactionComplianceProblemManagementService AssetandConfigurationManagement(SACM)ProjectDocumentationKnowledgeManagementCommunicationPlanQualityTeamServiceAutomationServicePortfolioAcceptancecriteriaServiceReportingResourceAllocationPMOAssessmentPhasesContinuousImprovementBusinessContinuityPlanning(BCP)ServiceDeliveryFrameworkProcessIT ServiceManagement(ITSM)ClosurereportRiskManagement

Delivery Management Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Gate Review
  2. Scrum
  3. Service Desk
  4. Decision-making Framework
  5. Deliverable
  6. Service Level Agreement (SLA)
  7. Service Transition
  8. Procurement
  9. Gantt chart
  10. Project Closure
  11. Goal
  12. Dashboard
  13. Change Manager
  14. Resource Management
  15. Free!
  16. Governance
  17. IT Operations
  18. IT Governance
  19. IT Infrastructure
  20. Service Owner
  21. Burn down chart
  22. Project Manager Mentoring
  23. End-User Support
  24. Service Desk Analyst
  25. Document Management
  26. Issue Management
  27. Methodology
  28. Incident Manager
  29. Work breakdown structure (WBS)
  30. Service Design
  31. Configuration Management
  32. PMO Charter
  33. Business Impact Analysis (BIA)
  34. Service Level Management
  35. Objective
  36. Service Knowledge Management System (SKMS)
  37. Agile
  38. Business Case
  39. Service Collaboration
  40. Availability Management
  41. Waterfall PMO
  42. Project Prioritization
  43. Sponsor
  44. Service Metrics
  45. Program Management
  46. Service Operation
  47. Kickoff
  48. Capacity Management
  49. Key Performance Indicators (KPIs)
  50. Request Fulfillment
  51. Standardization
  52. Resource
  53. Project Lifecycle
  54. PMO Maturity
  55. Project Initiation
  56. Quality Assurance
  57. Lessons Learned
  58. Kanban
  59. Planning
  60. Problem Manager
  61. Scope
  62. Project Review
  63. Portfolio Management
  64. Service Review Meetings
  65. Root Cause Analysis (RCA)
  66. ITIL (Information Technology Infrastructure Library)
  67. Project
  68. Waterfall
  69. Training and Development
  70. Service Desk Manager
  71. Incident Management
  72. Service Catalog
  73. Dependency
  74. Client
  75. Service Integration and Management (SIAM)
  76. Earned value
  77. Budget
  78. Metrics
  79. Customer Satisfaction
  80. Stakeholder Engagement
  81. SLA Monitoring
  82. Release Management
  83. Service Delivery Management (SDM)
  84. Milestone
  85. Reporting
  86. Closure
  87. Agile PMO
  88. Project Portfolio Management (PPM)
  89. Stakeholder Management
  90. Continuous Service Improvement (CSI)
  91. Resource Pooling
  92. Service Continuity
  93. Project manager
  94. Service Improvement Plan (SIP)
  95. Communication
  96. Execution
  97. Issue
  98. Schedule
  99. Role Clarification
  100. Monitoring
  101. Change Management
  102. Task
  103. Vendor Management
  104. Project Management Office (PMO)
  105. Collaboration
  106. Risk
  107. Best Practices
  108. Strategic Alignment
  109. Governance Model
  110. Stakeholder
  111. Time tracking
  112. Vendor
  113. Documentation
  114. Timeline
  115. Critical Path
  116. Service Strategy
  117. Benefits Realization
  118. Controlling
  119. User Satisfaction
  120. Compliance
  121. Problem Management
  122. Service Asset and Configuration Management (SACM)
  123. Project Documentation
  124. Knowledge Management
  125. Communication Plan
  126. Quality
  127. Team
  128. Service Automation
  129. Service Portfolio
  130. Acceptance criteria
  131. Service Reporting
  132. Resource Allocation
  133. PMO Assessment
  134. Phases
  135. Continuous Improvement
  136. Business Continuity Planning (BCP)
  137. Service Delivery Framework
  138. Process
  139. IT Service Management (ITSM)
  140. Closure report
  141. Risk Management