Wild Out Wednesday - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Download Bizapp on call
2. Tell cx the advantages of using self service
3. Educate Cx About the App
4. Reset Voicemail Self Service
5. Check data usage (SSO)
6. Payment Arrangements (SSO)
7. Resolved issues
8. Suspend Data or Block data (Premier)
9. International Usage Self Service
10. Send Biz App link
11. View Last Payment (SSO)
12. Change Plan Self Service (Premier)
13. Log into Biz App and click
14. Troubleshooting if needed (Biz App)
15. Make a payment with Self Service
16. Set up Autopay (SSO)
17. Check Upgrade (SSO)
18. Suspend Line of Service (Premier)
19. Log into premier
20. Walk Cx through premier with Bill review
21. MPP
22. Add Features (Premier)
23. Detail Calls (Premier)
24. Imei and Sim Change Self Service