Troubleshootingif needed(Biz App)Make apaymentwith SelfServiceSuspendLine ofService(Premier)LogintopremierResolvedissuesDownloadBizapp oncallImei andSim ChangeSelf ServiceCheckUpgrade(SSO)Walk Cxthroughpremier withBill reviewLog intoBiz Appand clickDetailCalls(Premier)EducateCxAbout theAppAddFeatures(Premier)MPPPaymentArrangements(SSO)ChangePlanSelf Service(Premier)Checkdatausage(SSO)Set upAutopay(SSO)ResetVoicemailSelfServiceSuspendDataor Blockdata(Premier)View LastPayment(SSO)Tell cx theadvantagesof usingself serviceSendBiz ApplinkInternationalUsageSelf ServiceTroubleshootingif needed(Biz App)Make apaymentwith SelfServiceSuspendLine ofService(Premier)LogintopremierResolvedissuesDownloadBizapp oncallImei andSim ChangeSelf ServiceCheckUpgrade(SSO)Walk Cxthroughpremier withBill reviewLog intoBiz Appand clickDetailCalls(Premier)EducateCxAbout theAppAddFeatures(Premier)MPPPaymentArrangements(SSO)ChangePlanSelf Service(Premier)Checkdatausage(SSO)Set upAutopay(SSO)ResetVoicemailSelfServiceSuspendDataor Blockdata(Premier)View LastPayment(SSO)Tell cx theadvantagesof usingself serviceSendBiz ApplinkInternationalUsageSelf Service

Wild Out Wednesday - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Troubleshooting if needed (Biz App)
  2. Make a payment with Self Service
  3. Suspend Line of Service (Premier)
  4. Log into premier
  5. Resolved issues
  6. Download Bizapp on call
  7. Imei and Sim Change Self Service
  8. Check Upgrade (SSO)
  9. Walk Cx through premier with Bill review
  10. Log into Biz App and click
  11. Detail Calls (Premier)
  12. Educate Cx About the App
  13. Add Features (Premier)
  14. MPP
  15. Payment Arrangements (SSO)
  16. Change Plan Self Service (Premier)
  17. Check data usage (SSO)
  18. Set up Autopay (SSO)
  19. Reset Voicemail Self Service
  20. Suspend Data or Block data (Premier)
  21. View Last Payment (SSO)
  22. Tell cx the advantages of using self service
  23. Send Biz App link
  24. International Usage Self Service