CompletedMIC-Ifollowed upwith claimantIssued adigitalpaymentShared abestpractice toa peerHelped ateammateanswer aquestionUsedE.P.EWatcheda holidaymovie/TVshowPut updecorationsWent to awellbeingevent/companymeetingAte a holidaycandy/cookieMOI @FNOLDrank ahotbeverageScheduleda rentalcarUsedGHRNfor MOICompletedOB taskwhile IBListenedto holidaymusicWrappedapresentPreferredcontactmethodupdatedBoughta gift ClosedFinancialsUsed arecipe fromthe teamcookbookSetupdigitalpaymentAdded animage or Gifto MoraleboardACW under2 minuteaverage forthe daySentApplausepoints to ateammemberFiled aFNOLCookedDinnerAdded apassengerWentoutside forfresh airon breakParticipatedin anotherholidaygameSent Applausepoints to aperson outsideof the teamAHT under12minutesfor the dayTurnedup theheaterReadLOUScriptSetLiabilitySeensnowor rainReadMOIscriptReceivedapackageUpdateddamagedetailsDid astretchbetweencallsUsed areflectivestatementHad to puton a jacketwhileworkingTold ajoke/riddleto a teammemberCompleted2+ taskson 1 claimScheduledan SMOIInitialCompletedMIC-Ifollowed upwith claimantIssued adigitalpaymentShared abestpractice toa peerHelped ateammateanswer aquestionUsedE.P.EWatcheda holidaymovie/TVshowPut updecorationsWent to awellbeingevent/companymeetingAte a holidaycandy/cookieMOI @FNOLDrank ahotbeverageScheduleda rentalcarUsedGHRNfor MOICompletedOB taskwhile IBListenedto holidaymusicWrappedapresentPreferredcontactmethodupdatedBoughta giftClosedFinancialsUsed arecipe fromthe teamcookbookSetupdigitalpaymentAdded animage or Gifto MoraleboardACW under2 minuteaverage forthe daySentApplausepoints to ateammemberFiled aFNOLCookedDinnerAdded apassengerWentoutside forfresh airon breakParticipatedin anotherholidaygameSent Applausepoints to aperson outsideof the teamAHT under12minutesfor the dayTurnedup theheaterReadLOUScriptSetLiabilitySeensnowor rainReadMOIscriptReceivedapackageUpdateddamagedetailsDid astretchbetweencallsUsed areflectivestatementHad to puton a jacketwhileworkingTold ajoke/riddleto a teammemberCompleted2+ taskson 1 claimScheduledan SMOIInitial

Holiday Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed MIC-I followed up with claimant
  2. Issued a digital payment
  3. Shared a best practice to a peer
  4. Helped a teammate answer a question
  5. Used E.P.E
  6. Watched a holiday movie/TV show
  7. Put up decorations
  8. Went to a wellbeing event/company meeting
  9. Ate a holiday candy/cookie
  10. MOI @ FNOL
  11. Drank a hot beverage
  12. Scheduled a rental car
  13. Used GHRN for MOI
  14. Completed OB task while IB
  15. Listened to holiday music
  16. Wrapped a present
  17. Preferred contact method updated
  18. Bought a gift
  19. Closed Financials
  20. Used a recipe from the team cookbook
  21. Setup digital payment
  22. Added an image or Gif to Morale board
  23. ACW under 2 minute average for the day
  24. Sent Applause points to a team member
  25. Filed a FNOL
  26. Cooked Dinner
  27. Added a passenger
  28. Went outside for fresh air on break
  29. Participated in another holiday game
  30. Sent Applause points to a person outside of the team
  31. AHT under 12 minutes for the day
  32. Turned up the heater
  33. Read LOU Script
  34. Set Liability
  35. Seen snow or rain
  36. Read MOI script
  37. Received a package
  38. Updated damage details
  39. Did a stretch between calls
  40. Used a reflective statement
  41. Had to put on a jacket while working
  42. Told a joke/riddle to a team member
  43. Completed 2+ tasks on 1 claim
  44. Scheduled an SMOI Initial