Added apassengerParticipatedin anotherholidaygameFiled aFNOLSent Applausepoints to aperson outsideof the teamAte a holidaycandy/cookieUsedGHRNfor MOIDrank ahotbeverageListenedto holidaymusicWrappedapresentSetupdigitalpaymentReadLOUScriptIssued adigitalpaymentTold ajoke/riddleto a teammemberAHT under12minutesfor the dayReceivedapackageACW under2 minuteaverage forthe dayMOI @FNOLHelped ateammateanswer aquestionSentApplausepoints to ateammemberPreferredcontactmethodupdatedUsed areflectivestatementAdded animage or Gifto MoraleboardReadMOIscriptBoughta giftWatcheda holidaymovie/TVshowSeensnowor rainUpdateddamagedetailsCookedDinnerUsed arecipe fromthe teamcookbookUsedE.P.ETurnedup theheaterDid astretchbetweencallsWent to awellbeingevent/companymeetingShared abestpractice toa peerHad to puton a jacketwhileworkingWentoutside forfresh airon breakCompletedOB taskwhile IBScheduleda rentalcarSetLiability ClosedFinancialsPut updecorationsScheduledan SMOIInitialCompletedMIC-Ifollowed upwith claimantCompleted2+ taskson 1 claimAdded apassengerParticipatedin anotherholidaygameFiled aFNOLSent Applausepoints to aperson outsideof the teamAte a holidaycandy/cookieUsedGHRNfor MOIDrank ahotbeverageListenedto holidaymusicWrappedapresentSetupdigitalpaymentReadLOUScriptIssued adigitalpaymentTold ajoke/riddleto a teammemberAHT under12minutesfor the dayReceivedapackageACW under2 minuteaverage forthe dayMOI @FNOLHelped ateammateanswer aquestionSentApplausepoints to ateammemberPreferredcontactmethodupdatedUsed areflectivestatementAdded animage or Gifto MoraleboardReadMOIscriptBoughta giftWatcheda holidaymovie/TVshowSeensnowor rainUpdateddamagedetailsCookedDinnerUsed arecipe fromthe teamcookbookUsedE.P.ETurnedup theheaterDid astretchbetweencallsWent to awellbeingevent/companymeetingShared abestpractice toa peerHad to puton a jacketwhileworkingWentoutside forfresh airon breakCompletedOB taskwhile IBScheduleda rentalcarSetLiabilityClosedFinancialsPut updecorationsScheduledan SMOIInitialCompletedMIC-Ifollowed upwith claimantCompleted2+ taskson 1 claim

Holiday Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Added a passenger
  2. Participated in another holiday game
  3. Filed a FNOL
  4. Sent Applause points to a person outside of the team
  5. Ate a holiday candy/cookie
  6. Used GHRN for MOI
  7. Drank a hot beverage
  8. Listened to holiday music
  9. Wrapped a present
  10. Setup digital payment
  11. Read LOU Script
  12. Issued a digital payment
  13. Told a joke/riddle to a team member
  14. AHT under 12 minutes for the day
  15. Received a package
  16. ACW under 2 minute average for the day
  17. MOI @ FNOL
  18. Helped a teammate answer a question
  19. Sent Applause points to a team member
  20. Preferred contact method updated
  21. Used a reflective statement
  22. Added an image or Gif to Morale board
  23. Read MOI script
  24. Bought a gift
  25. Watched a holiday movie/TV show
  26. Seen snow or rain
  27. Updated damage details
  28. Cooked Dinner
  29. Used a recipe from the team cookbook
  30. Used E.P.E
  31. Turned up the heater
  32. Did a stretch between calls
  33. Went to a wellbeing event/company meeting
  34. Shared a best practice to a peer
  35. Had to put on a jacket while working
  36. Went outside for fresh air on break
  37. Completed OB task while IB
  38. Scheduled a rental car
  39. Set Liability
  40. Closed Financials
  41. Put up decorations
  42. Scheduled an SMOI Initial
  43. Completed MIC-I followed up with claimant
  44. Completed 2+ tasks on 1 claim