(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
Hear and agent build rapport
Hear an agent give a great willingness statement
Hear an agent ask 3 or more needs
Help an agent get an enrollment
Hear an agent use the correct provider verbiage
Help an agent on a Supp. Enrollment
Help an agent on a AT&T Plus enrollment
Send a screen shot to Ashli of your first live call
Take a Kudos call
Hear an agent recap with their member
Help an agent on a MAPD enrollment
Help an agent through a remote
Hear an agent use the correct medication verbiage
Hear and agent use the correct Group Eligibility verbiage
Help and agent on a PDP Enrollment
Hear an agent offer the survey with the right verbiage