Uncoveredan additionalcustomerneed"Happy tohelp you"5 timesShare aFestivePet PicYou learnedsomethingnew, Madean upsellattempt"Thank youfor bringingthis to ourattention""Is thereanythingelse I canhelp youwith" 5 timesParticipatein SecretSantaBring inBakedGoodIdentifieda hiddenrootconcernWearHolidaySocksHelped familymemberlearnsomethingnewPerformeda randomact ofkindnessProcessed2renewalsWearUglySweaterProcesseda newaccount"Thank youfor callingBay Towel"5 timesCustomer orservice teamgave you acomplimentAnswerPhone withHolidayGreetingResolved aticket thathas beenopen morethan 3 daysListen toChristmasMusicWearsomethingfestiveGavecustomer orservice teamacomplimentEngagedwith a plantteammember inconversationDecorateYour WorkSpaceUncoveredan additionalcustomerneed"Happy tohelp you"5 timesShare aFestivePet PicYou learnedsomethingnew, Madean upsellattempt"Thank youfor bringingthis to ourattention""Is thereanythingelse I canhelp youwith" 5 timesParticipatein SecretSantaBring inBakedGoodIdentifieda hiddenrootconcernWearHolidaySocksHelped familymemberlearnsomethingnewPerformeda randomact ofkindnessProcessed2renewalsWearUglySweaterProcesseda newaccount"Thank youfor callingBay Towel"5 timesCustomer orservice teamgave you acomplimentAnswerPhone withHolidayGreetingResolved aticket thathas beenopen morethan 3 daysListen toChristmasMusicWearsomethingfestiveGavecustomer orservice teamacomplimentEngagedwith a plantteammember inconversationDecorateYour WorkSpace

Holiday Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Uncovered an additional customer need
  2. "Happy to help you" 5 times
  3. Share a Festive Pet Pic
  4. You learned something new, Made an upsell attempt
  5. "Thank you for bringing this to our attention"
  6. "Is there anything else I can help you with" 5 times
  7. Participate in Secret Santa
  8. Bring in Baked Good
  9. Identified a hidden root concern
  10. Wear Holiday Socks
  11. Helped family member learn something new
  12. Performed a random act of kindness
  13. Processed 2 renewals
  14. Wear Ugly Sweater
  15. Processed a new account
  16. "Thank you for calling Bay Towel" 5 times
  17. Customer or service team gave you a compliment
  18. Answer Phone with Holiday Greeting
  19. Resolved a ticket that has been open more than 3 days
  20. Listen to Christmas Music
  21. Wear something festive
  22. Gave customer or service team a compliment
  23. Engaged with a plant team member in conversation
  24. Decorate Your Work Space