WearHolidaySocks"Is thereanythingelse I canhelp youwith" 5 times"Thank youfor bringingthis to ourattention"Gavecustomer orservice teamacomplimentEngagedwith a plantteammember inconversationIdentifieda hiddenrootconcernAnswerPhone withHolidayGreetingProcesseda newaccountUncoveredan additionalcustomerneedListen toChristmasMusicResolved aticket thathas beenopen morethan 3 daysParticipatein SecretSantaYou learnedsomethingnew, Madean upsellattempt"Thank youfor callingBay Towel"5 timesHelped familymemberlearnsomethingnewCustomer orservice teamgave you acomplimentProcessed2renewalsShare aFestivePet PicWearsomethingfestiveBring inBakedGood"Happy tohelp you"5 timesWearUglySweaterPerformeda randomact ofkindnessDecorateYour WorkSpaceWearHolidaySocks"Is thereanythingelse I canhelp youwith" 5 times"Thank youfor bringingthis to ourattention"Gavecustomer orservice teamacomplimentEngagedwith a plantteammember inconversationIdentifieda hiddenrootconcernAnswerPhone withHolidayGreetingProcesseda newaccountUncoveredan additionalcustomerneedListen toChristmasMusicResolved aticket thathas beenopen morethan 3 daysParticipatein SecretSantaYou learnedsomethingnew, Madean upsellattempt"Thank youfor callingBay Towel"5 timesHelped familymemberlearnsomethingnewCustomer orservice teamgave you acomplimentProcessed2renewalsShare aFestivePet PicWearsomethingfestiveBring inBakedGood"Happy tohelp you"5 timesWearUglySweaterPerformeda randomact ofkindnessDecorateYour WorkSpace

Holiday Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wear Holiday Socks
  2. "Is there anything else I can help you with" 5 times
  3. "Thank you for bringing this to our attention"
  4. Gave customer or service team a compliment
  5. Engaged with a plant team member in conversation
  6. Identified a hidden root concern
  7. Answer Phone with Holiday Greeting
  8. Processed a new account
  9. Uncovered an additional customer need
  10. Listen to Christmas Music
  11. Resolved a ticket that has been open more than 3 days
  12. Participate in Secret Santa
  13. You learned something new, Made an upsell attempt
  14. "Thank you for calling Bay Towel" 5 times
  15. Helped family member learn something new
  16. Customer or service team gave you a compliment
  17. Processed 2 renewals
  18. Share a Festive Pet Pic
  19. Wear something festive
  20. Bring in Baked Good
  21. "Happy to help you" 5 times
  22. Wear Ugly Sweater
  23. Performed a random act of kindness
  24. Decorate Your Work Space