Bring inBakedGoodWearUglySweaterProcessed2renewalsHelped familymemberlearnsomethingnewYou learnedsomethingnew, Madean upsellattemptDecorateYour WorkSpaceCustomer orservice teamgave you acomplimentAnswerPhone withHolidayGreetingIdentifieda hiddenrootconcern"Thank youfor callingBay Towel"5 timesWearsomethingfestiveResolved aticket thathas beenopen morethan 3 daysEngagedwith a plantteammember inconversationUncoveredan additionalcustomerneedListen toChristmasMusic"Thank youfor bringingthis to ourattention"Performeda randomact ofkindnessShare aFestivePet PicGavecustomer orservice teamacompliment"Happy tohelp you"5 timesWearHolidaySocksParticipatein SecretSanta"Is thereanythingelse I canhelp youwith" 5 timesProcesseda newaccountBring inBakedGoodWearUglySweaterProcessed2renewalsHelped familymemberlearnsomethingnewYou learnedsomethingnew, Madean upsellattemptDecorateYour WorkSpaceCustomer orservice teamgave you acomplimentAnswerPhone withHolidayGreetingIdentifieda hiddenrootconcern"Thank youfor callingBay Towel"5 timesWearsomethingfestiveResolved aticket thathas beenopen morethan 3 daysEngagedwith a plantteammember inconversationUncoveredan additionalcustomerneedListen toChristmasMusic"Thank youfor bringingthis to ourattention"Performeda randomact ofkindnessShare aFestivePet PicGavecustomer orservice teamacompliment"Happy tohelp you"5 timesWearHolidaySocksParticipatein SecretSanta"Is thereanythingelse I canhelp youwith" 5 timesProcesseda newaccount

Holiday Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Bring in Baked Good
  2. Wear Ugly Sweater
  3. Processed 2 renewals
  4. Helped family member learn something new
  5. You learned something new, Made an upsell attempt
  6. Decorate Your Work Space
  7. Customer or service team gave you a compliment
  8. Answer Phone with Holiday Greeting
  9. Identified a hidden root concern
  10. "Thank you for calling Bay Towel" 5 times
  11. Wear something festive
  12. Resolved a ticket that has been open more than 3 days
  13. Engaged with a plant team member in conversation
  14. Uncovered an additional customer need
  15. Listen to Christmas Music
  16. "Thank you for bringing this to our attention"
  17. Performed a random act of kindness
  18. Share a Festive Pet Pic
  19. Gave customer or service team a compliment
  20. "Happy to help you" 5 times
  21. Wear Holiday Socks
  22. Participate in Secret Santa
  23. "Is there anything else I can help you with" 5 times
  24. Processed a new account