Listen toChristmasMusicPerformeda randomact ofkindness"Is thereanythingelse I canhelp youwith" 5 timesUncoveredan additionalcustomerneedAnswerPhone withHolidayGreeting"Thank youfor bringingthis to ourattention"Participatein SecretSantaWearHolidaySocksHelped familymemberlearnsomethingnewCustomer orservice teamgave you acomplimentProcessed2renewalsBring inBakedGoodGavecustomer orservice teamacomplimentWearsomethingfestiveYou learnedsomethingnew, Madean upsellattempt"Thank youfor callingBay Towel"5 times"Happy tohelp you"5 timesShare aFestivePet PicProcesseda newaccountEngagedwith a plantteammember inconversationWearUglySweaterDecorateYour WorkSpaceResolved aticket thathas beenopen morethan 3 daysIdentifieda hiddenrootconcernListen toChristmasMusicPerformeda randomact ofkindness"Is thereanythingelse I canhelp youwith" 5 timesUncoveredan additionalcustomerneedAnswerPhone withHolidayGreeting"Thank youfor bringingthis to ourattention"Participatein SecretSantaWearHolidaySocksHelped familymemberlearnsomethingnewCustomer orservice teamgave you acomplimentProcessed2renewalsBring inBakedGoodGavecustomer orservice teamacomplimentWearsomethingfestiveYou learnedsomethingnew, Madean upsellattempt"Thank youfor callingBay Towel"5 times"Happy tohelp you"5 timesShare aFestivePet PicProcesseda newaccountEngagedwith a plantteammember inconversationWearUglySweaterDecorateYour WorkSpaceResolved aticket thathas beenopen morethan 3 daysIdentifieda hiddenrootconcern

Holiday Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Listen to Christmas Music
  2. Performed a random act of kindness
  3. "Is there anything else I can help you with" 5 times
  4. Uncovered an additional customer need
  5. Answer Phone with Holiday Greeting
  6. "Thank you for bringing this to our attention"
  7. Participate in Secret Santa
  8. Wear Holiday Socks
  9. Helped family member learn something new
  10. Customer or service team gave you a compliment
  11. Processed 2 renewals
  12. Bring in Baked Good
  13. Gave customer or service team a compliment
  14. Wear something festive
  15. You learned something new, Made an upsell attempt
  16. "Thank you for calling Bay Towel" 5 times
  17. "Happy to help you" 5 times
  18. Share a Festive Pet Pic
  19. Processed a new account
  20. Engaged with a plant team member in conversation
  21. Wear Ugly Sweater
  22. Decorate Your Work Space
  23. Resolved a ticket that has been open more than 3 days
  24. Identified a hidden root concern