(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Happy to help you" 5 times
Engaged with a plant team member in conversation
Uncovered an additional customer need
Decorate Your Work Space
Wear Ugly Sweater
Answer Phone with Holiday Greeting
Identified a hidden root concern
Processed 2 renewals
Bring in Baked Good
Performed a random act of kindness
Gave customer or service team a compliment
"Thank you for bringing this to our attention"
Share a Festive Pet Pic
"Is there anything else I can help you with" 5 times
Listen to Christmas Music
You learned something new, Made an upsell attempt
Processed a new account
Wear something festive
Helped family member learn something new
Resolved a ticket that has been open more than 3 days