You learnedsomethingnew, Madean upsellattempt"Thank youfor callingBay Towel"5 timesProcesseda newaccountShare aFestivePet PicPerformeda randomact ofkindness"Is thereanythingelse I canhelp youwith" 5 timesParticipatein SecretSantaDecorateYour WorkSpace"Happy tohelp you"5 timesWearHolidaySocks"Thank youfor bringingthis to ourattention"Customer orservice teamgave you acomplimentIdentifieda hiddenrootconcernAnswerPhone withHolidayGreetingWearsomethingfestiveWearUglySweaterEngagedwith a plantteammember inconversationResolved aticket thathas beenopen morethan 3 daysBring inBakedGoodGavecustomer orservice teamacomplimentUncoveredan additionalcustomerneedHelped familymemberlearnsomethingnewListen toChristmasMusicProcessed2renewalsYou learnedsomethingnew, Madean upsellattempt"Thank youfor callingBay Towel"5 timesProcesseda newaccountShare aFestivePet PicPerformeda randomact ofkindness"Is thereanythingelse I canhelp youwith" 5 timesParticipatein SecretSantaDecorateYour WorkSpace"Happy tohelp you"5 timesWearHolidaySocks"Thank youfor bringingthis to ourattention"Customer orservice teamgave you acomplimentIdentifieda hiddenrootconcernAnswerPhone withHolidayGreetingWearsomethingfestiveWearUglySweaterEngagedwith a plantteammember inconversationResolved aticket thathas beenopen morethan 3 daysBring inBakedGoodGavecustomer orservice teamacomplimentUncoveredan additionalcustomerneedHelped familymemberlearnsomethingnewListen toChristmasMusicProcessed2renewals

Holiday Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You learned something new, Made an upsell attempt
  2. "Thank you for calling Bay Towel" 5 times
  3. Processed a new account
  4. Share a Festive Pet Pic
  5. Performed a random act of kindness
  6. "Is there anything else I can help you with" 5 times
  7. Participate in Secret Santa
  8. Decorate Your Work Space
  9. "Happy to help you" 5 times
  10. Wear Holiday Socks
  11. "Thank you for bringing this to our attention"
  12. Customer or service team gave you a compliment
  13. Identified a hidden root concern
  14. Answer Phone with Holiday Greeting
  15. Wear something festive
  16. Wear Ugly Sweater
  17. Engaged with a plant team member in conversation
  18. Resolved a ticket that has been open more than 3 days
  19. Bring in Baked Good
  20. Gave customer or service team a compliment
  21. Uncovered an additional customer need
  22. Helped family member learn something new
  23. Listen to Christmas Music
  24. Processed 2 renewals