Processeda newaccountBring inBakedGoodParticipatein SecretSantaAnswerPhone withHolidayGreeting"Thank youfor callingBay Towel"5 times"Happy tohelp you"5 timesGavecustomer orservice teamacomplimentWearsomethingfestiveWearHolidaySocksCustomer orservice teamgave you acomplimentListen toChristmasMusicYou learnedsomethingnew, Madean upsellattemptPerformeda randomact ofkindness"Is thereanythingelse I canhelp youwith" 5 timesUncoveredan additionalcustomerneedResolved aticket thathas beenopen morethan 3 daysShare aFestivePet PicIdentifieda hiddenrootconcernHelped familymemberlearnsomethingnew"Thank youfor bringingthis to ourattention"Engagedwith a plantteammember inconversationWearUglySweaterProcessed2renewalsDecorateYour WorkSpaceProcesseda newaccountBring inBakedGoodParticipatein SecretSantaAnswerPhone withHolidayGreeting"Thank youfor callingBay Towel"5 times"Happy tohelp you"5 timesGavecustomer orservice teamacomplimentWearsomethingfestiveWearHolidaySocksCustomer orservice teamgave you acomplimentListen toChristmasMusicYou learnedsomethingnew, Madean upsellattemptPerformeda randomact ofkindness"Is thereanythingelse I canhelp youwith" 5 timesUncoveredan additionalcustomerneedResolved aticket thathas beenopen morethan 3 daysShare aFestivePet PicIdentifieda hiddenrootconcernHelped familymemberlearnsomethingnew"Thank youfor bringingthis to ourattention"Engagedwith a plantteammember inconversationWearUglySweaterProcessed2renewalsDecorateYour WorkSpace

Holiday Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Processed a new account
  2. Bring in Baked Good
  3. Participate in Secret Santa
  4. Answer Phone with Holiday Greeting
  5. "Thank you for calling Bay Towel" 5 times
  6. "Happy to help you" 5 times
  7. Gave customer or service team a compliment
  8. Wear something festive
  9. Wear Holiday Socks
  10. Customer or service team gave you a compliment
  11. Listen to Christmas Music
  12. You learned something new, Made an upsell attempt
  13. Performed a random act of kindness
  14. "Is there anything else I can help you with" 5 times
  15. Uncovered an additional customer need
  16. Resolved a ticket that has been open more than 3 days
  17. Share a Festive Pet Pic
  18. Identified a hidden root concern
  19. Helped family member learn something new
  20. "Thank you for bringing this to our attention"
  21. Engaged with a plant team member in conversation
  22. Wear Ugly Sweater
  23. Processed 2 renewals
  24. Decorate Your Work Space