DefineTied-Selling.Tell me about TD'sHold FundsPolicy? Following thepolicy, underwhich scenario doyou need toprovide a Letter ofRefusal?Non-CustomerLIMIT for Billpayments?Can you find iton RSC?What written and verbaldisclosuresare required for a newpreapprovedCredit Card? What must youspecifically ask and completewith thecustomer to get their consenttoproceed with accepting theoffer?What happensif a Cheque ispayable toan individualand abusiness?Interest Ratefor the TDStudentChequingAccount?What is the isthe Non-Customer limitfor Deposits toa TD account?what is theminimum limitof the TDAeroplanPlatinum CardInterest rate forthe US DAILYINTERESTCHEQUINGACCOUNT?How do youauthenticateyour customer?When should asupervisor beengaged?What tool is used toinitiate a Fraud –Disputed TransactionClaim? What verbaldisclosure is requiredprior to completingthe fraud dispute?Where toyou changea CustomersSharingrestrictions?Under the ConsumerProtectionFramework (CPF), when isTD requiredto issue an InterestRefund/Credit to acustomer? Where do youenter thedetails of the interestrefund/credit?What happens ifa Cheque ispayable toan accountholder oranother person?Which account(s) doesTD offer to meet theBank's publiccommitment to providea LowCost Account ? Whatgroups must youprovide the account toat No Cost? What doesChequeVerificationService(CVS) verify?What happens if aCheque is payabletoan account holderand anotherperson? Can youfind it on RSC?What are the waittimes for new to bankcustomerstransactions such asa draftpurchase, wirepayment or preciousmetal transaction?Incase of Robbery,At any point intime, There mustalways be anumber people atthe frontline at alltimes. How many?What and Whenwould you submitaLarge CurrencyTransactionReport(LCTR)? AllTransactionspermitted fornon-customers.Where areouremergencylocations?describetheopeningprocedure?Examples ofPoliticallyExposedPersons? Canyou find the liston RSC?DefineTied-Selling.Tell me about TD'sHold FundsPolicy? Following thepolicy, underwhich scenario doyou need toprovide a Letter ofRefusal?Non-CustomerLIMIT for Billpayments?Can you find iton RSC?What written and verbaldisclosuresare required for a newpreapprovedCredit Card? What must youspecifically ask and completewith thecustomer to get their consenttoproceed with accepting theoffer?What happensif a Cheque ispayable toan individualand abusiness?Interest Ratefor the TDStudentChequingAccount?What is the isthe Non-Customer limitfor Deposits toa TD account?what is theminimum limitof the TDAeroplanPlatinum CardInterest rate forthe US DAILYINTERESTCHEQUINGACCOUNT?How do youauthenticateyour customer?When should asupervisor beengaged?What tool is used toinitiate a Fraud –Disputed TransactionClaim? What verbaldisclosure is requiredprior to completingthe fraud dispute?Where toyou changea CustomersSharingrestrictions?Under the ConsumerProtectionFramework (CPF), when isTD requiredto issue an InterestRefund/Credit to acustomer? Where do youenter thedetails of the interestrefund/credit?What happens ifa Cheque ispayable toan accountholder oranother person?Which account(s) doesTD offer to meet theBank's publiccommitment to providea LowCost Account ? Whatgroups must youprovide the account toat No Cost? What doesChequeVerificationService(CVS) verify?What happens if aCheque is payabletoan account holderand anotherperson? Can youfind it on RSC?What are the waittimes for new to bankcustomerstransactions such asa draftpurchase, wirepayment or preciousmetal transaction?Incase of Robbery,At any point intime, There mustalways be anumber people atthe frontline at alltimes. How many?What and Whenwould you submitaLarge CurrencyTransactionReport(LCTR)? AllTransactionspermitted fornon-customers.Where areouremergencylocations?describetheopeningprocedure?Examples ofPoliticallyExposedPersons? Canyou find the liston RSC?

Keenan - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Define Tied-Selling.
  2. Tell me about TD's Hold Funds Policy? Following the policy, under which scenario do you need to provide a Letter of Refusal?
  3. Non-Customer LIMIT for Bill payments? Can you find it on RSC?
  4. What written and verbal disclosures are required for a new preapproved Credit Card? What must you specifically ask and complete with the customer to get their consent to proceed with accepting the offer?
  5. What happens if a Cheque is payable to an individual and a business?
  6. Interest Rate for the TD Student Chequing Account?
  7. What is the is the Non-Customer limit for Deposits to a TD account?
  8. what is the minimum limit of the TD Aeroplan Platinum Card
  9. Interest rate for the US DAILY INTEREST CHEQUING ACCOUNT?
  10. How do you authenticate your customer? When should a supervisor be engaged?
  11. What tool is used to initiate a Fraud – Disputed Transaction Claim? What verbal disclosure is required prior to completing the fraud dispute?
  12. Where to you change a Customers Sharing restrictions?
  13. Under the Consumer Protection Framework (CPF), when is TD required to issue an Interest Refund/Credit to a customer? Where do you enter the details of the interest refund/credit?
  14. What happens if a Cheque is payable to an account holder or another person?
  15. Which account(s) does TD offer to meet the Bank's public commitment to provide a Low Cost Account ? What groups must you provide the account to at No Cost?
  16. What does Cheque Verification Service (CVS) verify?
  17. What happens if a Cheque is payable to an account holder and another person? Can you find it on RSC?
  18. What are the wait times for new to bank customers transactions such as a draft purchase, wire payment or precious metal transaction?
  19. Incase of Robbery, At any point in time, There must always be a number people at the frontline at all times. How many?
  20. What and When would you submit a Large Currency Transaction Report (LCTR)?
  21. All Transactions permitted for non-customers.
  22. Where are our emergency locations?
  23. describe the opening procedure?
  24. Examples of Politically Exposed Persons? Can you find the list on RSC?