Patient canthear you dueto static(record calltime)OnBaseErrormessage(take snip)Erroropeningdocument(excel, word)(take snip)OperationTimed outFinesseCall not-answeredLost Finessewhile still oncall(snip)JabberConfigurationOneSourceErrorMessage(take snip)EpicDisconnectCall Dr fororderneverrecievedCertificatesEpic orderplacedwrong,cannotscheduleLostFinesseGet call orCallback forwrong region(record calltime)Sign inErrorFinesseKickedout ofFinesse(snip)Ordertranscribedthat is notin OnbaseCallOverlapSomeone inaccount;cannotoverride(snip)Call about siteequipmentbreakdown/reschedule(record time)Brokenequipment(headset,mouse, etc)submitITticketAuxed intoConnectionFailureCall due toschedulingerror (recordtime)Patient canthear you dueto static(record calltime)OnBaseErrormessage(take snip)Erroropeningdocument(excel, word)(take snip)OperationTimed outFinesseCall not-answeredLost Finessewhile still oncall(snip)JabberConfigurationOneSourceErrorMessage(take snip)EpicDisconnectCall Dr fororderneverrecievedCertificatesEpic orderplacedwrong,cannotscheduleLostFinesseGet call orCallback forwrong region(record calltime)Sign inErrorFinesseKickedout ofFinesse(snip)Ordertranscribedthat is notin OnbaseCallOverlapSomeone inaccount;cannotoverride(snip)Call about siteequipmentbreakdown/reschedule(record time)Brokenequipment(headset,mouse, etc)submitITticketAuxed intoConnectionFailureCall due toschedulingerror (recordtime)

Technical Difficulties BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient cant hear you due to static (record call time)
  2. OnBase Error message (take snip)
  3. Error opening document (excel, word) (take snip)
  4. Operation Timed out Finesse
  5. Call not-answered
  6. Lost Finesse while still on call (snip)
  7. Jabber Configuration
  8. OneSource Error Message (take snip)
  9. Epic Disconnect
  10. Call Dr for order never recieved
  11. Certificates
  12. Epic order placed wrong, cannot schedule
  13. Lost Finesse
  14. Get call or Callback for wrong region (record call time)
  15. Sign in Error Finesse
  16. Kicked out of Finesse (snip)
  17. Order transcribed that is not in Onbase
  18. Call Overlap
  19. Someone in account; cannot override (snip)
  20. Call about site equipment breakdown/ reschedule (record time)
  21. Broken equipment (headset, mouse, etc)
  22. submit IT ticket
  23. Auxed into Connection Failure
  24. Call due to scheduling error (record time)