EpicDisconnectEpic orderplacedwrong,cannotscheduleCallOverlapBrokenequipment(headset,mouse, etc)Lost Finessewhile still oncall(snip)Call not-answeredCall about siteequipmentbreakdown/reschedule(record time)JabberConfigurationCertificatesOrdertranscribedthat is notin OnbasesubmitITticketAuxed intoConnectionFailureOneSourceErrorMessage(take snip)Kickedout ofFinesse(snip)Erroropeningdocument(excel, word)(take snip)OperationTimed outFinesseCall Dr fororderneverrecievedOnBaseErrormessage(take snip)Someone inaccount;cannotoverride(snip)Sign inErrorFinesseGet call orCallback forwrong region(record calltime)LostFinesseCall due toschedulingerror (recordtime)Patient canthear you dueto static(record calltime)EpicDisconnectEpic orderplacedwrong,cannotscheduleCallOverlapBrokenequipment(headset,mouse, etc)Lost Finessewhile still oncall(snip)Call not-answeredCall about siteequipmentbreakdown/reschedule(record time)JabberConfigurationCertificatesOrdertranscribedthat is notin OnbasesubmitITticketAuxed intoConnectionFailureOneSourceErrorMessage(take snip)Kickedout ofFinesse(snip)Erroropeningdocument(excel, word)(take snip)OperationTimed outFinesseCall Dr fororderneverrecievedOnBaseErrormessage(take snip)Someone inaccount;cannotoverride(snip)Sign inErrorFinesseGet call orCallback forwrong region(record calltime)LostFinesseCall due toschedulingerror (recordtime)Patient canthear you dueto static(record calltime)

Technical Difficulties BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Epic Disconnect
  2. Epic order placed wrong, cannot schedule
  3. Call Overlap
  4. Broken equipment (headset, mouse, etc)
  5. Lost Finesse while still on call (snip)
  6. Call not-answered
  7. Call about site equipment breakdown/ reschedule (record time)
  8. Jabber Configuration
  9. Certificates
  10. Order transcribed that is not in Onbase
  11. submit IT ticket
  12. Auxed into Connection Failure
  13. OneSource Error Message (take snip)
  14. Kicked out of Finesse (snip)
  15. Error opening document (excel, word) (take snip)
  16. Operation Timed out Finesse
  17. Call Dr for order never recieved
  18. OnBase Error message (take snip)
  19. Someone in account; cannot override (snip)
  20. Sign in Error Finesse
  21. Get call or Callback for wrong region (record call time)
  22. Lost Finesse
  23. Call due to scheduling error (record time)
  24. Patient cant hear you due to static (record call time)