Call not-answeredJabberConfigurationOneSourceErrorMessage(take snip)Lost Finessewhile still oncall(snip)CertificatesEpic orderplacedwrong,cannotscheduleCall about siteequipmentbreakdown/reschedule(record time)Call due toschedulingerror (recordtime)Call Dr fororderneverrecievedOrdertranscribedthat is notin OnbaseGet call orCallback forwrong region(record calltime)Kickedout ofFinesse(snip)CallOverlapSomeone inaccount;cannotoverride(snip)Sign inErrorFinesseEpicDisconnectPatient canthear you dueto static(record calltime)submitITticketAuxed intoConnectionFailureOperationTimed outFinesseOnBaseErrormessage(take snip)LostFinesseErroropeningdocument(excel, word)(take snip)Brokenequipment(headset,mouse, etc)Call not-answeredJabberConfigurationOneSourceErrorMessage(take snip)Lost Finessewhile still oncall(snip)CertificatesEpic orderplacedwrong,cannotscheduleCall about siteequipmentbreakdown/reschedule(record time)Call due toschedulingerror (recordtime)Call Dr fororderneverrecievedOrdertranscribedthat is notin OnbaseGet call orCallback forwrong region(record calltime)Kickedout ofFinesse(snip)CallOverlapSomeone inaccount;cannotoverride(snip)Sign inErrorFinesseEpicDisconnectPatient canthear you dueto static(record calltime)submitITticketAuxed intoConnectionFailureOperationTimed outFinesseOnBaseErrormessage(take snip)LostFinesseErroropeningdocument(excel, word)(take snip)Brokenequipment(headset,mouse, etc)

Technical Difficulties BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call not-answered
  2. Jabber Configuration
  3. OneSource Error Message (take snip)
  4. Lost Finesse while still on call (snip)
  5. Certificates
  6. Epic order placed wrong, cannot schedule
  7. Call about site equipment breakdown/ reschedule (record time)
  8. Call due to scheduling error (record time)
  9. Call Dr for order never recieved
  10. Order transcribed that is not in Onbase
  11. Get call or Callback for wrong region (record call time)
  12. Kicked out of Finesse (snip)
  13. Call Overlap
  14. Someone in account; cannot override (snip)
  15. Sign in Error Finesse
  16. Epic Disconnect
  17. Patient cant hear you due to static (record call time)
  18. submit IT ticket
  19. Auxed into Connection Failure
  20. Operation Timed out Finesse
  21. OnBase Error message (take snip)
  22. Lost Finesse
  23. Error opening document (excel, word) (take snip)
  24. Broken equipment (headset, mouse, etc)