Forgot yourcase noteson your wayto a visitHit onby aresidentScrambledto finish yourquarterlyvisitsRecognized byOSLTCO orCLTCOA for anaccomplishmentCheckedyour emailsin thebathroomHad aheartwarmingmoment witha residentInvestigated acase of facilityfiscalmismanagementBorrowed aresourcefrom a fellowLTCOPSuccessfullyadvocatedfor residentsto have morefood choicesDid a CEtraininglast-minuteBeenrefusedaccess tofacilityScratched ordinged yourcar visiting afacilitySomeonecomplainedto OSLTCOabout youHad aheartwarmingmoment withfacility staffCalled911to afacilityTakenphotographicevidence fora caseSomeonecomplained toOSLTCOabout you fordoing your jobRecruited,trained, orsuperviseda volunteerComplimentedby a residentParticipatein a CarePlanningConferenceHelpedchange apolicy orprocedurefor the betterReported anabuse orneglectcases toprosecutorsBeenkicked outof afacilitySaw some-thing in afacility thatgrossed yououtSubmitteda letter ofsupport forlegislationUtilized theCLTCOARCFERegulationHandbookMade a localto your locallegislatorabout aproblemAttended alegislative orregulatoryhistory relatedto agingservicesSat onsomethingnasty whilemaking avisitAttendeda familycouncilmeetingCalled oremailedJason abouta problemMet with alegislativeoffice aboutthe LTCOPSuccessfullyadvocatesfor residentsto have lesshot dogsDroveover2 hoursto visit afacilityVisited aclosed facilityand nearlyhad the policecalled on youAttendedanOSLTCOconferenceCalled oremailed a fellowLTCOmbudsmanCoordinatorabout a problemCried aboutsomethingthathappened atworkAttendeda meetinghosted byCDAHad a greatinter-actionwith CCL orCDPHCheckedyour emailwhile in thebathroomKeep anextra setof clothesin the carInvestigateda case abouttheregulatorysystemHelpedOSLTCOfix aproblemCalled aDONafter-hoursParticipatein a MDTmeetingHad a greatday becauseof somethingyou did atworkSuccessfullysolved a caseof retaliationagainst aresidentArguedwith afacility staffmemberReached outto OSLTCOabout anurgent issueParticipated insubmitting apubliccomment on adraft regulationHad avolunteerquit on youat the worsttimeServed onthe CLTCOABoard at anypointHad facilitystaffblatantlylie to youGot angrywith a stateagency forsomethingTrackeddown amissingresidentSuccessfullyadvocates for ares-ident facingSNFdischarge/transferHelped afellowOmbudsmansolve aproblemKicked outof ODIN ata horribletimeSuccessfullyadvocatedfor a residentto movehomeVisited an-other LTCOmbudsmanProgramParticipated in atraining forOmbudsmen asaspeaker/panelistKeepofficesupplies inyour carSuccessfullyresolved aconflictabout TVvolumeAttendedaCLTCOAtrainingReportedan issueto CDPHMet lawenforcementat a facilitySeeingsomethingyou can'tunseeAttendeda residentcouncilmeetingArgued witha resident’sfamilymemberCited thelaw tofacilitystaffReportedan issueto CCLParticipatedin thedrafting of alaw orordinanceCalled anAdministratorafter-hoursForgot yourcase noteson your wayto a visitHit onby aresidentScrambledto finish yourquarterlyvisitsRecognized byOSLTCO orCLTCOA for anaccomplishmentCheckedyour emailsin thebathroomHad aheartwarmingmoment witha residentInvestigated acase of facilityfiscalmismanagementBorrowed aresourcefrom a fellowLTCOPSuccessfullyadvocatedfor residentsto have morefood choicesDid a CEtraininglast-minuteBeenrefusedaccess tofacilityScratched ordinged yourcar visiting afacilitySomeonecomplainedto OSLTCOabout youHad aheartwarmingmoment withfacility staffCalled911to afacilityTakenphotographicevidence fora caseSomeonecomplained toOSLTCOabout you fordoing your jobRecruited,trained, orsuperviseda volunteerComplimentedby a residentParticipatein a CarePlanningConferenceHelpedchange apolicy orprocedurefor the betterReported anabuse orneglectcases toprosecutorsBeenkicked outof afacilitySaw some-thing in afacility thatgrossed yououtSubmitteda letter ofsupport forlegislationUtilized theCLTCOARCFERegulationHandbookMade a localto your locallegislatorabout aproblemAttended alegislative orregulatoryhistory relatedto agingservicesSat onsomethingnasty whilemaking avisitAttendeda familycouncilmeetingCalled oremailedJason abouta problemMet with alegislativeoffice aboutthe LTCOPSuccessfullyadvocatesfor residentsto have lesshot dogsDroveover2 hoursto visit afacilityVisited aclosed facilityand nearlyhad the policecalled on youAttendedanOSLTCOconferenceCalled oremailed a fellowLTCOmbudsmanCoordinatorabout a problemCried aboutsomethingthathappened atworkAttendeda meetinghosted byCDAHad a greatinter-actionwith CCL orCDPHCheckedyour emailwhile in thebathroomKeep anextra setof clothesin the carInvestigateda case abouttheregulatorysystemHelpedOSLTCOfix aproblemCalled aDONafter-hoursParticipatein a MDTmeetingHad a greatday becauseof somethingyou did atworkSuccessfullysolved a caseof retaliationagainst aresidentArguedwith afacility staffmemberReached outto OSLTCOabout anurgent issueParticipated insubmitting apubliccomment on adraft regulationHad avolunteerquit on youat the worsttimeServed onthe CLTCOABoard at anypointHad facilitystaffblatantlylie to youGot angrywith a stateagency forsomethingTrackeddown amissingresidentSuccessfullyadvocates for ares-ident facingSNFdischarge/transferHelped afellowOmbudsmansolve aproblemKicked outof ODIN ata horribletimeSuccessfullyadvocatedfor a residentto movehomeVisited an-other LTCOmbudsmanProgramParticipated in atraining forOmbudsmen asaspeaker/panelistKeepofficesupplies inyour carSuccessfullyresolved aconflictabout TVvolumeAttendedaCLTCOAtrainingReportedan issueto CDPHMet lawenforcementat a facilitySeeingsomethingyou can'tunseeAttendeda residentcouncilmeetingArgued witha resident’sfamilymemberCited thelaw tofacilitystaffReportedan issueto CCLParticipatedin thedrafting of alaw orordinanceCalled anAdministratorafter-hours

CA LTC Ombudsman Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Forgot your case notes on your way to a visit
  2. Hit on by a resident
  3. Scrambled to finish your quarterly visits
  4. Recognized by OSLTCO or CLTCOA for an accomplishment
  5. Checked your emails in the bathroom
  6. Had a heartwarming moment with a resident
  7. Investigated a case of facility fiscal mismanagement
  8. Borrowed a resource from a fellow LTCOP
  9. Successfully advocated for residents to have more food choices
  10. Did a CE training last-minute
  11. Been refused access to facility
  12. Scratched or dinged your car visiting a facility
  13. Someone complained to OSLTCO about you
  14. Had a heartwarming moment with facility staff
  15. Called 911to a facility
  16. Taken photographic evidence for a case
  17. Someone complained to OSLTCO about you for doing your job
  18. Recruited, trained, or supervised a volunteer
  19. Complimented by a resident
  20. Participate in a Care Planning Conference
  21. Helped change a policy or procedure for the better
  22. Reported an abuse or neglect cases to prosecutors
  23. Been kicked out of a facility
  24. Saw some-thing in a facility that grossed you out
  25. Submitted a letter of support for legislation
  26. Utilized the CLTCOA RCFE Regulation Handbook
  27. Made a local to your local legislator about a problem
  28. Attended a legislative or regulatory history related to aging services
  29. Sat on something nasty while making a visit
  30. Attended a family council meeting
  31. Called or emailed Jason about a problem
  32. Met with a legislative office about the LTCOP
  33. Successfully advocates for residents to have less hot dogs
  34. Drove over2 hours to visit a facility
  35. Visited a closed facility and nearly had the police called on you
  36. Attended an OSLTCO conference
  37. Called or emailed a fellow LTC Ombudsman Coordinator about a problem
  38. Cried about something that happened at work
  39. Attended a meeting hosted by CDA
  40. Had a great inter-action with CCL or CDPH
  41. Checked your email while in the bathroom
  42. Keep an extra set of clothes in the car
  43. Investigated a case about the regulatory system
  44. Helped OSLTCO fix a problem
  45. Called a DON after-hours
  46. Participate in a MDT meeting
  47. Had a great day because of something you did at work
  48. Successfully solved a case of retaliation against a resident
  49. Argued with a facility staff member
  50. Reached out to OSLTCO about an urgent issue
  51. Participated in submitting a public comment on a draft regulation
  52. Had a volunteer quit on you at the worst time
  53. Served on the CLTCOA Board at any point
  54. Had facility staff blatantly lie to you
  55. Got angry with a state agency for something
  56. Tracked down a missing resident
  57. Successfully advocates for a res-ident facing SNF discharge/transfer
  58. Helped a fellow Ombudsman solve a problem
  59. Kicked out of ODIN at a horrible time
  60. Successfully advocated for a resident to move home
  61. Visited an-other LTC Ombudsman Program
  62. Participated in a training for Ombudsmen as a speaker/panelist
  63. Keep office supplies in your car
  64. Successfully resolved a conflict about TV volume
  65. Attended a CLTCOA training
  66. Reported an issue to CDPH
  67. Met law enforcement at a facility
  68. Seeing something you can't unsee
  69. Attended a resident council meeting
  70. Argued with a resident’s family member
  71. Cited the law to facility staff
  72. Reported an issue to CCL
  73. Participated in the drafting of a law or ordinance
  74. Called an Administrator after-hours