Successfullysolved a caseof retaliationagainst aresidentGot angrywith a stateagency forsomethingArgued witha resident’sfamilymemberTakenphotographicevidence fora caseCited thelaw tofacilitystaffHelpedOSLTCOfix aproblemHad aheartwarmingmoment witha residentMet with alegislativeoffice aboutthe LTCOPKeep anextra setof clothesin the carSaw some-thing in afacility thatgrossed yououtSeeingsomethingyou can'tunseeBorrowed aresourcefrom a fellowLTCOPAttendedaCLTCOAtrainingAttendeda meetinghosted byCDAReportedan issueto CCLHit onby aresidentParticipated in atraining forOmbudsmen asaspeaker/panelistVisited aclosed facilityand nearlyhad the policecalled on youHelpedchange apolicy orprocedurefor the betterArguedwith afacility staffmemberForgot yourcase noteson your wayto a visitUtilized theCLTCOARCFERegulationHandbookCalled911to afacilityParticipatein a CarePlanningConferenceSuccessfullyadvocatesfor residentsto have lesshot dogsParticipatein a MDTmeetingSuccessfullyresolved aconflictabout TVvolumeHelped afellowOmbudsmansolve aproblemMade a localto your locallegislatorabout aproblemInvestigated acase of facilityfiscalmismanagementKeepofficesupplies inyour carSat onsomethingnasty whilemaking avisitDid a CEtraininglast-minuteRecruited,trained, orsuperviseda volunteerReportedan issueto CDPHCalled anAdministratorafter-hoursDroveover2 hoursto visit afacilityAttendeda familycouncilmeetingSuccessfullyadvocates for ares-ident facingSNFdischarge/transferCheckedyour emailwhile in thebathroomSomeonecomplainedto OSLTCOabout youMet lawenforcementat a facilityParticipatedin thedrafting of alaw orordinanceBeenkicked outof afacilityReported anabuse orneglectcases toprosecutorsScrambledto finish yourquarterlyvisitsCalled oremailed a fellowLTCOmbudsmanCoordinatorabout a problemSuccessfullyadvocatedfor a residentto movehomeSomeonecomplained toOSLTCOabout you fordoing your jobScratched ordinged yourcar visiting afacilityReached outto OSLTCOabout anurgent issueKicked outof ODIN ata horribletimeCheckedyour emailsin thebathroomCried aboutsomethingthathappened atworkSuccessfullyadvocatedfor residentsto have morefood choicesParticipated insubmitting apubliccomment on adraft regulationSubmitteda letter ofsupport forlegislationHad a greatinter-actionwith CCL orCDPHVisited an-other LTCOmbudsmanProgramCalled oremailedJason abouta problemInvestigateda case abouttheregulatorysystemComplimentedby a residentHad aheartwarmingmoment withfacility staffBeenrefusedaccess tofacilityServed onthe CLTCOABoard at anypointHad avolunteerquit on youat the worsttimeAttendeda residentcouncilmeetingRecognized byOSLTCO orCLTCOA for anaccomplishmentHad a greatday becauseof somethingyou did atworkTrackeddown amissingresidentAttended alegislative orregulatoryhistory relatedto agingservicesHad facilitystaffblatantlylie to youAttendedanOSLTCOconferenceCalled aDONafter-hoursSuccessfullysolved a caseof retaliationagainst aresidentGot angrywith a stateagency forsomethingArgued witha resident’sfamilymemberTakenphotographicevidence fora caseCited thelaw tofacilitystaffHelpedOSLTCOfix aproblemHad aheartwarmingmoment witha residentMet with alegislativeoffice aboutthe LTCOPKeep anextra setof clothesin the carSaw some-thing in afacility thatgrossed yououtSeeingsomethingyou can'tunseeBorrowed aresourcefrom a fellowLTCOPAttendedaCLTCOAtrainingAttendeda meetinghosted byCDAReportedan issueto CCLHit onby aresidentParticipated in atraining forOmbudsmen asaspeaker/panelistVisited aclosed facilityand nearlyhad the policecalled on youHelpedchange apolicy orprocedurefor the betterArguedwith afacility staffmemberForgot yourcase noteson your wayto a visitUtilized theCLTCOARCFERegulationHandbookCalled911to afacilityParticipatein a CarePlanningConferenceSuccessfullyadvocatesfor residentsto have lesshot dogsParticipatein a MDTmeetingSuccessfullyresolved aconflictabout TVvolumeHelped afellowOmbudsmansolve aproblemMade a localto your locallegislatorabout aproblemInvestigated acase of facilityfiscalmismanagementKeepofficesupplies inyour carSat onsomethingnasty whilemaking avisitDid a CEtraininglast-minuteRecruited,trained, orsuperviseda volunteerReportedan issueto CDPHCalled anAdministratorafter-hoursDroveover2 hoursto visit afacilityAttendeda familycouncilmeetingSuccessfullyadvocates for ares-ident facingSNFdischarge/transferCheckedyour emailwhile in thebathroomSomeonecomplainedto OSLTCOabout youMet lawenforcementat a facilityParticipatedin thedrafting of alaw orordinanceBeenkicked outof afacilityReported anabuse orneglectcases toprosecutorsScrambledto finish yourquarterlyvisitsCalled oremailed a fellowLTCOmbudsmanCoordinatorabout a problemSuccessfullyadvocatedfor a residentto movehomeSomeonecomplained toOSLTCOabout you fordoing your jobScratched ordinged yourcar visiting afacilityReached outto OSLTCOabout anurgent issueKicked outof ODIN ata horribletimeCheckedyour emailsin thebathroomCried aboutsomethingthathappened atworkSuccessfullyadvocatedfor residentsto have morefood choicesParticipated insubmitting apubliccomment on adraft regulationSubmitteda letter ofsupport forlegislationHad a greatinter-actionwith CCL orCDPHVisited an-other LTCOmbudsmanProgramCalled oremailedJason abouta problemInvestigateda case abouttheregulatorysystemComplimentedby a residentHad aheartwarmingmoment withfacility staffBeenrefusedaccess tofacilityServed onthe CLTCOABoard at anypointHad avolunteerquit on youat the worsttimeAttendeda residentcouncilmeetingRecognized byOSLTCO orCLTCOA for anaccomplishmentHad a greatday becauseof somethingyou did atworkTrackeddown amissingresidentAttended alegislative orregulatoryhistory relatedto agingservicesHad facilitystaffblatantlylie to youAttendedanOSLTCOconferenceCalled aDONafter-hours

CA LTC Ombudsman Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Successfully solved a case of retaliation against a resident
  2. Got angry with a state agency for something
  3. Argued with a resident’s family member
  4. Taken photographic evidence for a case
  5. Cited the law to facility staff
  6. Helped OSLTCO fix a problem
  7. Had a heartwarming moment with a resident
  8. Met with a legislative office about the LTCOP
  9. Keep an extra set of clothes in the car
  10. Saw some-thing in a facility that grossed you out
  11. Seeing something you can't unsee
  12. Borrowed a resource from a fellow LTCOP
  13. Attended a CLTCOA training
  14. Attended a meeting hosted by CDA
  15. Reported an issue to CCL
  16. Hit on by a resident
  17. Participated in a training for Ombudsmen as a speaker/panelist
  18. Visited a closed facility and nearly had the police called on you
  19. Helped change a policy or procedure for the better
  20. Argued with a facility staff member
  21. Forgot your case notes on your way to a visit
  22. Utilized the CLTCOA RCFE Regulation Handbook
  23. Called 911to a facility
  24. Participate in a Care Planning Conference
  25. Successfully advocates for residents to have less hot dogs
  26. Participate in a MDT meeting
  27. Successfully resolved a conflict about TV volume
  28. Helped a fellow Ombudsman solve a problem
  29. Made a local to your local legislator about a problem
  30. Investigated a case of facility fiscal mismanagement
  31. Keep office supplies in your car
  32. Sat on something nasty while making a visit
  33. Did a CE training last-minute
  34. Recruited, trained, or supervised a volunteer
  35. Reported an issue to CDPH
  36. Called an Administrator after-hours
  37. Drove over2 hours to visit a facility
  38. Attended a family council meeting
  39. Successfully advocates for a res-ident facing SNF discharge/transfer
  40. Checked your email while in the bathroom
  41. Someone complained to OSLTCO about you
  42. Met law enforcement at a facility
  43. Participated in the drafting of a law or ordinance
  44. Been kicked out of a facility
  45. Reported an abuse or neglect cases to prosecutors
  46. Scrambled to finish your quarterly visits
  47. Called or emailed a fellow LTC Ombudsman Coordinator about a problem
  48. Successfully advocated for a resident to move home
  49. Someone complained to OSLTCO about you for doing your job
  50. Scratched or dinged your car visiting a facility
  51. Reached out to OSLTCO about an urgent issue
  52. Kicked out of ODIN at a horrible time
  53. Checked your emails in the bathroom
  54. Cried about something that happened at work
  55. Successfully advocated for residents to have more food choices
  56. Participated in submitting a public comment on a draft regulation
  57. Submitted a letter of support for legislation
  58. Had a great inter-action with CCL or CDPH
  59. Visited an-other LTC Ombudsman Program
  60. Called or emailed Jason about a problem
  61. Investigated a case about the regulatory system
  62. Complimented by a resident
  63. Had a heartwarming moment with facility staff
  64. Been refused access to facility
  65. Served on the CLTCOA Board at any point
  66. Had a volunteer quit on you at the worst time
  67. Attended a resident council meeting
  68. Recognized by OSLTCO or CLTCOA for an accomplishment
  69. Had a great day because of something you did at work
  70. Tracked down a missing resident
  71. Attended a legislative or regulatory history related to aging services
  72. Had facility staff blatantly lie to you
  73. Attended an OSLTCO conference
  74. Called a DON after-hours