Someonecomplained toOSLTCOabout you fordoing your jobHad aheartwarmingmoment withfacility staffHad aheartwarmingmoment witha residentCalled oremailed a fellowLTCOmbudsmanCoordinatorabout a problemParticipated in atraining forOmbudsmen asaspeaker/panelistCheckedyour emailsin thebathroomParticipated insubmitting apubliccomment on adraft regulationCited thelaw tofacilitystaffMet with alegislativeoffice aboutthe LTCOPAttended alegislative orregulatoryhistory relatedto agingservicesSuccessfullyadvocatedfor residentsto have morefood choicesHad a greatday becauseof somethingyou did atworkComplimentedby a residentScratched ordinged yourcar visiting afacilityInvestigated acase of facilityfiscalmismanagementCalled anAdministratorafter-hoursArguedwith afacility staffmemberCheckedyour emailwhile in thebathroomReportedan issueto CCLForgot yourcase noteson your wayto a visitSuccessfullysolved a caseof retaliationagainst aresidentTakenphotographicevidence fora caseSuccessfullyadvocatedfor a residentto movehomeBeenrefusedaccess tofacilityGot angrywith a stateagency forsomethingRecognized byOSLTCO orCLTCOA for anaccomplishmentAttendedanOSLTCOconferenceSubmitteda letter ofsupport forlegislationSuccessfullyresolved aconflictabout TVvolumeHelped afellowOmbudsmansolve aproblemBeenkicked outof afacilityMade a localto your locallegislatorabout aproblemArgued witha resident’sfamilymemberParticipatedin thedrafting of alaw orordinanceHelpedOSLTCOfix aproblemHit onby aresidentHad avolunteerquit on youat the worsttimeHad facilitystaffblatantlylie to youParticipatein a CarePlanningConferenceVisited aclosed facilityand nearlyhad the policecalled on youSomeonecomplainedto OSLTCOabout youRecruited,trained, orsuperviseda volunteerSuccessfullyadvocatesfor residentsto have lesshot dogsCalled aDONafter-hoursUtilized theCLTCOARCFERegulationHandbookSat onsomethingnasty whilemaking avisitAttendeda residentcouncilmeetingSaw some-thing in afacility thatgrossed yououtReportedan issueto CDPHDid a CEtraininglast-minuteReported anabuse orneglectcases toprosecutorsBorrowed aresourcefrom a fellowLTCOPDroveover2 hoursto visit afacilityHad a greatinter-actionwith CCL orCDPHSuccessfullyadvocates for ares-ident facingSNFdischarge/transferServed onthe CLTCOABoard at anypointTrackeddown amissingresidentHelpedchange apolicy orprocedurefor the betterInvestigateda case abouttheregulatorysystemAttendedaCLTCOAtrainingCried aboutsomethingthathappened atworkCalled911to afacilityKicked outof ODIN ata horribletimeAttendeda meetinghosted byCDAKeep anextra setof clothesin the carScrambledto finish yourquarterlyvisitsReached outto OSLTCOabout anurgent issueParticipatein a MDTmeetingSeeingsomethingyou can'tunseeVisited an-other LTCOmbudsmanProgramAttendeda familycouncilmeetingMet lawenforcementat a facilityKeepofficesupplies inyour carCalled oremailedJason abouta problemSomeonecomplained toOSLTCOabout you fordoing your jobHad aheartwarmingmoment withfacility staffHad aheartwarmingmoment witha residentCalled oremailed a fellowLTCOmbudsmanCoordinatorabout a problemParticipated in atraining forOmbudsmen asaspeaker/panelistCheckedyour emailsin thebathroomParticipated insubmitting apubliccomment on adraft regulationCited thelaw tofacilitystaffMet with alegislativeoffice aboutthe LTCOPAttended alegislative orregulatoryhistory relatedto agingservicesSuccessfullyadvocatedfor residentsto have morefood choicesHad a greatday becauseof somethingyou did atworkComplimentedby a residentScratched ordinged yourcar visiting afacilityInvestigated acase of facilityfiscalmismanagementCalled anAdministratorafter-hoursArguedwith afacility staffmemberCheckedyour emailwhile in thebathroomReportedan issueto CCLForgot yourcase noteson your wayto a visitSuccessfullysolved a caseof retaliationagainst aresidentTakenphotographicevidence fora caseSuccessfullyadvocatedfor a residentto movehomeBeenrefusedaccess tofacilityGot angrywith a stateagency forsomethingRecognized byOSLTCO orCLTCOA for anaccomplishmentAttendedanOSLTCOconferenceSubmitteda letter ofsupport forlegislationSuccessfullyresolved aconflictabout TVvolumeHelped afellowOmbudsmansolve aproblemBeenkicked outof afacilityMade a localto your locallegislatorabout aproblemArgued witha resident’sfamilymemberParticipatedin thedrafting of alaw orordinanceHelpedOSLTCOfix aproblemHit onby aresidentHad avolunteerquit on youat the worsttimeHad facilitystaffblatantlylie to youParticipatein a CarePlanningConferenceVisited aclosed facilityand nearlyhad the policecalled on youSomeonecomplainedto OSLTCOabout youRecruited,trained, orsuperviseda volunteerSuccessfullyadvocatesfor residentsto have lesshot dogsCalled aDONafter-hoursUtilized theCLTCOARCFERegulationHandbookSat onsomethingnasty whilemaking avisitAttendeda residentcouncilmeetingSaw some-thing in afacility thatgrossed yououtReportedan issueto CDPHDid a CEtraininglast-minuteReported anabuse orneglectcases toprosecutorsBorrowed aresourcefrom a fellowLTCOPDroveover2 hoursto visit afacilityHad a greatinter-actionwith CCL orCDPHSuccessfullyadvocates for ares-ident facingSNFdischarge/transferServed onthe CLTCOABoard at anypointTrackeddown amissingresidentHelpedchange apolicy orprocedurefor the betterInvestigateda case abouttheregulatorysystemAttendedaCLTCOAtrainingCried aboutsomethingthathappened atworkCalled911to afacilityKicked outof ODIN ata horribletimeAttendeda meetinghosted byCDAKeep anextra setof clothesin the carScrambledto finish yourquarterlyvisitsReached outto OSLTCOabout anurgent issueParticipatein a MDTmeetingSeeingsomethingyou can'tunseeVisited an-other LTCOmbudsmanProgramAttendeda familycouncilmeetingMet lawenforcementat a facilityKeepofficesupplies inyour carCalled oremailedJason abouta problem

CA LTC Ombudsman Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone complained to OSLTCO about you for doing your job
  2. Had a heartwarming moment with facility staff
  3. Had a heartwarming moment with a resident
  4. Called or emailed a fellow LTC Ombudsman Coordinator about a problem
  5. Participated in a training for Ombudsmen as a speaker/panelist
  6. Checked your emails in the bathroom
  7. Participated in submitting a public comment on a draft regulation
  8. Cited the law to facility staff
  9. Met with a legislative office about the LTCOP
  10. Attended a legislative or regulatory history related to aging services
  11. Successfully advocated for residents to have more food choices
  12. Had a great day because of something you did at work
  13. Complimented by a resident
  14. Scratched or dinged your car visiting a facility
  15. Investigated a case of facility fiscal mismanagement
  16. Called an Administrator after-hours
  17. Argued with a facility staff member
  18. Checked your email while in the bathroom
  19. Reported an issue to CCL
  20. Forgot your case notes on your way to a visit
  21. Successfully solved a case of retaliation against a resident
  22. Taken photographic evidence for a case
  23. Successfully advocated for a resident to move home
  24. Been refused access to facility
  25. Got angry with a state agency for something
  26. Recognized by OSLTCO or CLTCOA for an accomplishment
  27. Attended an OSLTCO conference
  28. Submitted a letter of support for legislation
  29. Successfully resolved a conflict about TV volume
  30. Helped a fellow Ombudsman solve a problem
  31. Been kicked out of a facility
  32. Made a local to your local legislator about a problem
  33. Argued with a resident’s family member
  34. Participated in the drafting of a law or ordinance
  35. Helped OSLTCO fix a problem
  36. Hit on by a resident
  37. Had a volunteer quit on you at the worst time
  38. Had facility staff blatantly lie to you
  39. Participate in a Care Planning Conference
  40. Visited a closed facility and nearly had the police called on you
  41. Someone complained to OSLTCO about you
  42. Recruited, trained, or supervised a volunteer
  43. Successfully advocates for residents to have less hot dogs
  44. Called a DON after-hours
  45. Utilized the CLTCOA RCFE Regulation Handbook
  46. Sat on something nasty while making a visit
  47. Attended a resident council meeting
  48. Saw some-thing in a facility that grossed you out
  49. Reported an issue to CDPH
  50. Did a CE training last-minute
  51. Reported an abuse or neglect cases to prosecutors
  52. Borrowed a resource from a fellow LTCOP
  53. Drove over2 hours to visit a facility
  54. Had a great inter-action with CCL or CDPH
  55. Successfully advocates for a res-ident facing SNF discharge/transfer
  56. Served on the CLTCOA Board at any point
  57. Tracked down a missing resident
  58. Helped change a policy or procedure for the better
  59. Investigated a case about the regulatory system
  60. Attended a CLTCOA training
  61. Cried about something that happened at work
  62. Called 911to a facility
  63. Kicked out of ODIN at a horrible time
  64. Attended a meeting hosted by CDA
  65. Keep an extra set of clothes in the car
  66. Scrambled to finish your quarterly visits
  67. Reached out to OSLTCO about an urgent issue
  68. Participate in a MDT meeting
  69. Seeing something you can't unsee
  70. Visited an-other LTC Ombudsman Program
  71. Attended a family council meeting
  72. Met law enforcement at a facility
  73. Keep office supplies in your car
  74. Called or emailed Jason about a problem