Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. 5 call backs for Help Desk
2. User has forgotten username
3. No network connectivity
4. RSA Token PIN reset
5. Password Reset escalated to Help Desk
6. No network drives.
7. Delayed/Undelivered email message
8. High Priority ticket
9. "I can't do any work."
10. "Can I speak to your manager?"
11. Dead Air Call
12. User asks for Web Mail address
13. Hang Up
14. Off call in under a minute
15. Blackberry Issue
16. 5 call backs for NOC
17. PMaaS Team Ticket callback
18. Computer not pingable
19. Irate customer
20. "I cannot remote to my office computer."
21. "I need this done now."
22. Citrix/ ATT login issues
23. Lost RSA Token
24. User needs AT&T