Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Delayed/Undelivered email message
2. User needs AT&T
3. RSA Token PIN reset
4. "Can I speak to your manager?"
5. "I cannot remote to my office computer."
6. Blackberry Issue
7. Dead Air Call
8. Off call in under a minute
9. No network connectivity
10. Citrix/ ATT login issues
11. User asks for Web Mail address
12. High Priority ticket
13. Computer not pingable
14. Irate customer
15. "I need this done now."
16. Password Reset escalated to Help Desk
17. 5 call backs for NOC
18. "I can't do any work."
19. PMaaS Team Ticket callback
20. User has forgotten username
21. 5 call backs for Help Desk
22. Hang Up
23. No network drives.
24. Lost RSA Token