DeadAir CallRSAToken PINreset5 callbacks forHelp DeskNo networkconnectivityCitrix/ATTloginissues"Can Ispeak toyourmanager?"PasswordResetescalated toHelp DeskDelayed/Undeliveredemail messagePMaaSTeamTicketcallbackUserneedsAT&T"I cannotremote tomy officecomputer.""I can'tdo anywork."ComputernotpingableUser asksfor WebMailaddress"I needthis donenow."BlackberryIssueUser hasforgottenusername5 callbacksfor NOCHighPriorityticketHangUpIratecustomerLostRSATokenNonetworkdrives.Off call inunder aminuteDeadAir CallRSAToken PINreset5 callbacks forHelp DeskNo networkconnectivityCitrix/ATTloginissues"Can Ispeak toyourmanager?"PasswordResetescalated toHelp DeskDelayed/Undeliveredemail messagePMaaSTeamTicketcallbackUserneedsAT&T"I cannotremote tomy officecomputer.""I can'tdo anywork."ComputernotpingableUser asksfor WebMailaddress"I needthis donenow."BlackberryIssueUser hasforgottenusername5 callbacksfor NOCHighPriorityticketHangUpIratecustomerLostRSATokenNonetworkdrives.Off call inunder aminute

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Dead Air Call
  2. RSA Token PIN reset
  3. 5 call backs for Help Desk
  4. No network connectivity
  5. Citrix/ ATT login issues
  6. "Can I speak to your manager?"
  7. Password Reset escalated to Help Desk
  8. Delayed/Undelivered email message
  9. PMaaS Team Ticket callback
  10. User needs AT&T
  11. "I cannot remote to my office computer."
  12. "I can't do any work."
  13. Computer not pingable
  14. User asks for Web Mail address
  15. "I need this done now."
  16. Blackberry Issue
  17. User has forgotten username
  18. 5 call backs for NOC
  19. High Priority ticket
  20. Hang Up
  21. Irate customer
  22. Lost RSA Token
  23. No network drives.
  24. Off call in under a minute