PMaaSTeamTicketcallbackUser hasforgottenusernameNonetworkdrives.5 callbacks forHelp Desk"I can'tdo anywork."DeadAir CallCitrix/ATTloginissuesUser asksfor WebMailaddress"I needthis donenow."HighPriorityticketHangUpRSAToken PINresetPasswordResetescalated toHelp DeskNo networkconnectivityDelayed/Undeliveredemail message"I cannotremote tomy officecomputer."UserneedsAT&TLostRSATokenOff call inunder aminute5 callbacksfor NOCComputernotpingableBlackberryIssueIratecustomer"Can Ispeak toyourmanager?"PMaaSTeamTicketcallbackUser hasforgottenusernameNonetworkdrives.5 callbacks forHelp Desk"I can'tdo anywork."DeadAir CallCitrix/ATTloginissuesUser asksfor WebMailaddress"I needthis donenow."HighPriorityticketHangUpRSAToken PINresetPasswordResetescalated toHelp DeskNo networkconnectivityDelayed/Undeliveredemail message"I cannotremote tomy officecomputer."UserneedsAT&TLostRSATokenOff call inunder aminute5 callbacksfor NOCComputernotpingableBlackberryIssueIratecustomer"Can Ispeak toyourmanager?"

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. PMaaS Team Ticket callback
  2. User has forgotten username
  3. No network drives.
  4. 5 call backs for Help Desk
  5. "I can't do any work."
  6. Dead Air Call
  7. Citrix/ ATT login issues
  8. User asks for Web Mail address
  9. "I need this done now."
  10. High Priority ticket
  11. Hang Up
  12. RSA Token PIN reset
  13. Password Reset escalated to Help Desk
  14. No network connectivity
  15. Delayed/Undelivered email message
  16. "I cannot remote to my office computer."
  17. User needs AT&T
  18. Lost RSA Token
  19. Off call in under a minute
  20. 5 call backs for NOC
  21. Computer not pingable
  22. Blackberry Issue
  23. Irate customer
  24. "Can I speak to your manager?"