Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Irate customer
2. High Priority ticket
3. "I cannot remote to my office computer."
4. Delayed/Undelivered email message
5. 5 call backs for Help Desk
6. 5 call backs for NOC
7. Computer not pingable
8. User has forgotten username
9. No network drives.
10. User needs AT&T
11. "I need this done now."
12. No network connectivity
13. "I can't do any work."
14. Blackberry Issue
15. Dead Air Call
16. RSA Token PIN reset
17. Hang Up
18. Off call in under a minute
19. User asks for Web Mail address
20. Lost RSA Token
21. "Can I speak to your manager?"
22. Password Reset escalated to Help Desk
23. Citrix/ ATT login issues
24. PMaaS Team Ticket callback