ComputernotpingableIratecustomerHighPriorityticketPasswordResetescalated toHelp DeskBlackberryIssueDeadAir CallUserneedsAT&TLostRSAToken"I can'tdo anywork."Delayed/Undeliveredemail messageNonetworkdrives.No networkconnectivity"I needthis donenow."Off call inunder aminutePMaaSTeamTicketcallback"I cannotremote tomy officecomputer."User hasforgottenusername"Can Ispeak toyourmanager?"RSAToken PINresetCitrix/ATTloginissuesUser asksfor WebMailaddressHangUp5 callbacks forHelp Desk5 callbacksfor NOCComputernotpingableIratecustomerHighPriorityticketPasswordResetescalated toHelp DeskBlackberryIssueDeadAir CallUserneedsAT&TLostRSAToken"I can'tdo anywork."Delayed/Undeliveredemail messageNonetworkdrives.No networkconnectivity"I needthis donenow."Off call inunder aminutePMaaSTeamTicketcallback"I cannotremote tomy officecomputer."User hasforgottenusername"Can Ispeak toyourmanager?"RSAToken PINresetCitrix/ATTloginissuesUser asksfor WebMailaddressHangUp5 callbacks forHelp Desk5 callbacksfor NOC

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Computer not pingable
  2. Irate customer
  3. High Priority ticket
  4. Password Reset escalated to Help Desk
  5. Blackberry Issue
  6. Dead Air Call
  7. User needs AT&T
  8. Lost RSA Token
  9. "I can't do any work."
  10. Delayed/Undelivered email message
  11. No network drives.
  12. No network connectivity
  13. "I need this done now."
  14. Off call in under a minute
  15. PMaaS Team Ticket callback
  16. "I cannot remote to my office computer."
  17. User has forgotten username
  18. "Can I speak to your manager?"
  19. RSA Token PIN reset
  20. Citrix/ ATT login issues
  21. User asks for Web Mail address
  22. Hang Up
  23. 5 call backs for Help Desk
  24. 5 call backs for NOC