Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. User needs AT&T
2. Hang Up
3. "I cannot remote to my office computer."
4. Irate customer
5. User has forgotten username
6. RSA Token PIN reset
7. "Can I speak to your manager?"
8. 5 call backs for Help Desk
9. PMaaS Team Ticket callback
10. Password Reset escalated to Help Desk
11. Computer not pingable
12. No network connectivity
13. "I need this done now."
14. No network drives.
15. "I can't do any work."
16. Off call in under a minute
17. 5 call backs for NOC
18. User asks for Web Mail address
19. Dead Air Call
20. Delayed/Undelivered email message
21. Blackberry Issue
22. High Priority ticket
23. Lost RSA Token
24. Citrix/ ATT login issues