Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Citrix/ ATT login issues
2. Irate customer
3. 5 call backs for Help Desk
4. Dead Air Call
5. "I cannot remote to my office computer."
6. "I can't do any work."
7. No network drives.
8. Password Reset escalated to Help Desk
9. User needs AT&T
10. Blackberry Issue
11. PMaaS Team Ticket callback
12. User has forgotten username
13. No network connectivity
14. User asks for Web Mail address
15. "Can I speak to your manager?"
16. "I need this done now."
17. Computer not pingable
18. Off call in under a minute
19. Lost RSA Token
20. Delayed/Undelivered email message
21. Hang Up
22. RSA Token PIN reset
23. 5 call backs for NOC
24. High Priority ticket