5 callbacksfor NOCNo networkconnectivity5 callbacks forHelp Desk"I can'tdo anywork."PMaaSTeamTicketcallbackUser hasforgottenusernamePasswordResetescalated toHelp DeskHangUpDeadAir CallCitrix/ATTloginissuesBlackberryIssue"Can Ispeak toyourmanager?"RSAToken PINresetHighPriorityticketUser asksfor WebMailaddressLostRSATokenIratecustomerOff call inunder aminuteUserneedsAT&T"I needthis donenow."Delayed/Undeliveredemail messageComputernotpingableNonetworkdrives."I cannotremote tomy officecomputer."5 callbacksfor NOCNo networkconnectivity5 callbacks forHelp Desk"I can'tdo anywork."PMaaSTeamTicketcallbackUser hasforgottenusernamePasswordResetescalated toHelp DeskHangUpDeadAir CallCitrix/ATTloginissuesBlackberryIssue"Can Ispeak toyourmanager?"RSAToken PINresetHighPriorityticketUser asksfor WebMailaddressLostRSATokenIratecustomerOff call inunder aminuteUserneedsAT&T"I needthis donenow."Delayed/Undeliveredemail messageComputernotpingableNonetworkdrives."I cannotremote tomy officecomputer."

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 5 call backs for NOC
  2. No network connectivity
  3. 5 call backs for Help Desk
  4. "I can't do any work."
  5. PMaaS Team Ticket callback
  6. User has forgotten username
  7. Password Reset escalated to Help Desk
  8. Hang Up
  9. Dead Air Call
  10. Citrix/ ATT login issues
  11. Blackberry Issue
  12. "Can I speak to your manager?"
  13. RSA Token PIN reset
  14. High Priority ticket
  15. User asks for Web Mail address
  16. Lost RSA Token
  17. Irate customer
  18. Off call in under a minute
  19. User needs AT&T
  20. "I need this done now."
  21. Delayed/Undelivered email message
  22. Computer not pingable
  23. No network drives.
  24. "I cannot remote to my office computer."