UserneedsAT&TCitrix/ATTloginissuesOff call inunder aminuteBlackberryIssue5 callbacksfor NOCHangUpUser hasforgottenusernamePMaaSTeamTicketcallbackDelayed/Undeliveredemail messageRSAToken PINresetDeadAir CallHighPriorityticketNonetworkdrives.User asksfor WebMailaddress"Can Ispeak toyourmanager?""I can'tdo anywork."Computernotpingable"I needthis donenow."IratecustomerLostRSAToken"I cannotremote tomy officecomputer."PasswordResetescalated toHelp DeskNo networkconnectivity5 callbacks forHelp DeskUserneedsAT&TCitrix/ATTloginissuesOff call inunder aminuteBlackberryIssue5 callbacksfor NOCHangUpUser hasforgottenusernamePMaaSTeamTicketcallbackDelayed/Undeliveredemail messageRSAToken PINresetDeadAir CallHighPriorityticketNonetworkdrives.User asksfor WebMailaddress"Can Ispeak toyourmanager?""I can'tdo anywork."Computernotpingable"I needthis donenow."IratecustomerLostRSAToken"I cannotremote tomy officecomputer."PasswordResetescalated toHelp DeskNo networkconnectivity5 callbacks forHelp Desk

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. User needs AT&T
  2. Citrix/ ATT login issues
  3. Off call in under a minute
  4. Blackberry Issue
  5. 5 call backs for NOC
  6. Hang Up
  7. User has forgotten username
  8. PMaaS Team Ticket callback
  9. Delayed/Undelivered email message
  10. RSA Token PIN reset
  11. Dead Air Call
  12. High Priority ticket
  13. No network drives.
  14. User asks for Web Mail address
  15. "Can I speak to your manager?"
  16. "I can't do any work."
  17. Computer not pingable
  18. "I need this done now."
  19. Irate customer
  20. Lost RSA Token
  21. "I cannot remote to my office computer."
  22. Password Reset escalated to Help Desk
  23. No network connectivity
  24. 5 call backs for Help Desk