"Can Ispeak toyourmanager?"Delayed/Undeliveredemail message"I cannotremote tomy officecomputer.""I can'tdo anywork."IratecustomerNonetworkdrives.RSAToken PINresetUser hasforgottenusernamePMaaSTeamTicketcallbackOff call inunder aminuteBlackberryIssueUser asksfor WebMailaddressUserneedsAT&T5 callbacks forHelp Desk"I needthis donenow."PasswordResetescalated toHelp DeskNo networkconnectivityHighPriorityticketComputernotpingableDeadAir CallLostRSATokenHangUp5 callbacksfor NOCCitrix/ATTloginissues"Can Ispeak toyourmanager?"Delayed/Undeliveredemail message"I cannotremote tomy officecomputer.""I can'tdo anywork."IratecustomerNonetworkdrives.RSAToken PINresetUser hasforgottenusernamePMaaSTeamTicketcallbackOff call inunder aminuteBlackberryIssueUser asksfor WebMailaddressUserneedsAT&T5 callbacks forHelp Desk"I needthis donenow."PasswordResetescalated toHelp DeskNo networkconnectivityHighPriorityticketComputernotpingableDeadAir CallLostRSATokenHangUp5 callbacksfor NOCCitrix/ATTloginissues

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Can I speak to your manager?"
  2. Delayed/Undelivered email message
  3. "I cannot remote to my office computer."
  4. "I can't do any work."
  5. Irate customer
  6. No network drives.
  7. RSA Token PIN reset
  8. User has forgotten username
  9. PMaaS Team Ticket callback
  10. Off call in under a minute
  11. Blackberry Issue
  12. User asks for Web Mail address
  13. User needs AT&T
  14. 5 call backs for Help Desk
  15. "I need this done now."
  16. Password Reset escalated to Help Desk
  17. No network connectivity
  18. High Priority ticket
  19. Computer not pingable
  20. Dead Air Call
  21. Lost RSA Token
  22. Hang Up
  23. 5 call backs for NOC
  24. Citrix/ ATT login issues