Nonetworkdrives."I can'tdo anywork."Delayed/Undeliveredemail messageHangUpUser hasforgottenusernameOff call inunder aminute"Can Ispeak toyourmanager?"5 callbacks forHelp DeskCitrix/ATTloginissuesHighPriorityticket"I needthis donenow."RSAToken PINreset5 callbacksfor NOCLostRSATokenPMaaSTeamTicketcallbackUserneedsAT&TComputernotpingableNo networkconnectivity"I cannotremote tomy officecomputer."BlackberryIssueDeadAir CallPasswordResetescalated toHelp DeskIratecustomerUser asksfor WebMailaddressNonetworkdrives."I can'tdo anywork."Delayed/Undeliveredemail messageHangUpUser hasforgottenusernameOff call inunder aminute"Can Ispeak toyourmanager?"5 callbacks forHelp DeskCitrix/ATTloginissuesHighPriorityticket"I needthis donenow."RSAToken PINreset5 callbacksfor NOCLostRSATokenPMaaSTeamTicketcallbackUserneedsAT&TComputernotpingableNo networkconnectivity"I cannotremote tomy officecomputer."BlackberryIssueDeadAir CallPasswordResetescalated toHelp DeskIratecustomerUser asksfor WebMailaddress

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No network drives.
  2. "I can't do any work."
  3. Delayed/Undelivered email message
  4. Hang Up
  5. User has forgotten username
  6. Off call in under a minute
  7. "Can I speak to your manager?"
  8. 5 call backs for Help Desk
  9. Citrix/ ATT login issues
  10. High Priority ticket
  11. "I need this done now."
  12. RSA Token PIN reset
  13. 5 call backs for NOC
  14. Lost RSA Token
  15. PMaaS Team Ticket callback
  16. User needs AT&T
  17. Computer not pingable
  18. No network connectivity
  19. "I cannot remote to my office computer."
  20. Blackberry Issue
  21. Dead Air Call
  22. Password Reset escalated to Help Desk
  23. Irate customer
  24. User asks for Web Mail address